For business networks located anywhere in the state of Ohio, Progent's Microsoft and Cisco certified technical team members can provide phone assistance and remote troubleshooting to repair your network systems problems fast and cost effectively. Progent has acquired world-class expertise, sophisticated utilities, and support knowledge bases to diagnose and fix IT problems while avoiding the high cost and time delays normally associated with in-person service calls.

If your Ohio business is situated outside of the larger metro areas such as Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, your nearby computer network support choices may be limited in skills, or unavailable during an emergency. This can result in a network environment that is unusable or causing efficiency loss due to technical problems persisting for too long. Progentís staff of field proven network consultants average more than ten years of real-world computer industry experience, in the trenches of IT support, performing a wide range of technical projects for a broad range of clients. This means you obtain not only the technical know how needed for the task, but a consultant with proven methods for applying that expertise to deliver excellent network solutions.

ProSight LAN Watch Server and Desktop Monitoring Service
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management techniques to help keep your network operating efficiently by checking the state of vital assets that power your information system. When ProSight LAN Watch detects an issue, an alert is sent immediately to your designated IT staff and your assigned Progent engineering consultant so all potential problems can be addressed before they can impact productivity. Learn about the entire ProSight line of affordable network management outsourcing services for small organizations.

Design and Deployment Support for Meraki Indoor and Outdoor Wi-Fi APs
Progent's Meraki Wi-Fi AP consultants provide online and onsite support to assist businesses of any size to design, deploy, manage, upgrade or troubleshoot Wi-Fi systems that include Cisco Meraki APs. Progent can help you to configure and support Cisco's Meraki-based wireless networks for sites that can range from a telecommuter's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco technology such as Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to create a seamless ecosystem that delivers identical connectivity, responsiveness, security compliance, manageability and uptime for wired and wireless users regardless of their mobility or device. (Check out Cisco Meraki switches integration.)

MySQL Software Development and Database Administration Consulting
Progent's MySQL application developers and DBAs can provide cost-effective online database administration or application programming services and can help organizations of all sizes to configure and manage MySQL within a robust network infrastructure that offers advanced performance, scalability, and security. Progent also has experience helping companies port databases from Oracle to MySQL.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned IP Voice experts offer Cisco UC540 consulting support to assist you to manage your legacy UC500 VoIP gateway or design and implement an efficient upgrade to a current IP telephony and voicemail solution.

Microsoft Virtual Desktop Consulting
Microsoft's desktop virtualization solutions lower the work required for network managers to install software programs so they are consistent throughout an entire workforce, provide the ability to manage access to business data, and allow quick installation of additional or updated desktops. In Microsoft Windows Server 2016, the Terminal Services utility has been enhanced and renamed Remote Desktop Services. Microsoft's innovative Virtual Desktop Infrastructure (VDI) that powers Remote Desktop Services simplifies desktop connectivity, improves responsiveness, strengthens security, unifies management, and offers an almost seamless client environment. Progent's desktop virtualization engineers can assist your company to evaluate the business advantages of Microsoft's virtual desktop technologies, configure pilot and production environments, optimize your network architecture to accommodate virtualized clients effectively, evaluate and remediate security issues, and educate your IT administrators to follow best practices to gain a fast ROI from client virtualization.

Eliminate Reliance on an Individual Freelance Consultant
By building a partnership with a full-service network support organization such as Progent as opposed to a freelance consultant, your company is ensured fast availability of experienced experts whenever you need them. You no longer have to be concerned that sickness, classes, vacations, or conflicting priorities with other customers will cause you to be with no help during an emergency.

Progent is a Microsoft-certified Partner
Because Progent is a Microsoft Partner, each Progent consulting expert has access to the technical and educational resources needed to deliver the best computer help possible. Progent's IT outsourcing, Contact Center, Office 365 deployment support, and application programming services permit small business clients to benefit from the broad range of knowledge found in the IT departments of big companies without the high expense and hassle of building and managing a self-sufficient in-house support staff.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection consultants can assist organizations to configure Progent's ProSight Email Guard Security Gateway to use specified content security policies for monitoring the content of email messages and attachments and blocking users from sending confidential or inappropriate information or spam-like messages. ProSight Email Guard's outbound email content filtering solutions can also help your business avoid being blacklisted and stay in compliance with industry security standards and government mandates including HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Find out more about Progent's entire ProSight series of low-cost outsourced network management services for small and mid-size businesses.

Wireless VoIP Phone Solutions
Successful integration of Cisco's wireless IP phones typically demands that IT teams set up and optimize many key pieces of your wireless infrastructure such as APs, switches, wireless LAN controllers, and network management tools. Progent's Cisco wireless IP phone configuration and troubleshooting consultants can provide online and on-premises support to help your organization build and administer a Cisco wireless IP phone solution by providing integration services that range from debugging the set up of a wireless IP phone or access point to providing project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.

Failover Clustering Help for Windows Server 2016 and Windows Server 2012 R2
The failover cluster technology incorporated into the most recent versions of MS Windows Server is dramatically redesigned to simplify the installation, setup, and administration of server clusters and to provide improved levels of system availability, security, efficiency, and flexibility. New or enhanced features include automated cluster verification, revamped configuration and deployment, improved cluster management, redesigned cluster architecture for increased availability, better security and quorum structure, minimization of failure points, more disk and memory capacity, enhancements for geographically dispersed clusters, and live migration support for Windows Hyper-V virtual machines. Progent's Microsoft-certified cluster technology experts can assist your company evaluate the advantages of Windows clustering, design and execute a deployment, train your network support staff to manage your cluster environment, deliver ongoing consulting and support services, and produce and test a workplace recovery plan. Progent's Windows Server 2016 disaster recovery experts can help you you to plan and deploy an affordable disaster recovery solution for multi-site or hybrid cloud deployments using failover cluster technology field-tested in Microsoft's Azure public cloud.

Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup offers small and mid-size businesses a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, remote, multi-site, and cloud architectures and also enables low-cost backup to Microsoft Azure Block Blob storage. Top features include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup intervals as short as five minutes for reducing your exposure to data loss, military-grade encryption, granular restore capability for specific files and emails, extensive support for Windows Cluster Shared Volumes and vCenter for managing large-scale environments, and support for Volume Shadow Copy Service (VSS) to back up live virtual machines without downtime. Progent is an Altaro partner and offers a broad range of services to help you to plan, install, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup. For more information, visit Altaro VM Backup Consulting.

Data Backup and Recovery Consultants
Progent's backup consultants can provide consulting support for a wide range of utilities and services that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux servers and desktops as well as notebooks and smartphones. Progent can help you with leading data protection products by providing services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake Availability solutions. Progent can also provide support for Acronis Backup and Recovery, MozyPro, Retrospect, Time Machine, Backup Exec, BackupAssist, CrashPlan PRO, and Oracle Solaris FLARs. For enterprises, Progent can provide VMware Site Recovery Manager and NSX expertise. In addition, Progent's ProSight Data Protection Services are available to small and medium-sized businesses as an affordable end-to-end solution for secure backup and disaster recovery.

Security Vulnerability Scanning for Small Business Networks
Progent has put together two ultra-affordable service packages intended to enable small companies to get an independent security assessment from a qualified security consultant. With Progent's External Security Inventory Checkup, a security expert administers a comprehensive test of your IT infrastructure from beyond your firewalled perimeter to determine potential weaknesses in the security profile you expose to the public. With Progent's Internal Network Security Inventory Checkup, a security expert runs a system scan from a secure computer within your firewall to uncover your exposure to inside threats. The two security inventory services are set up and executed from a protected external site.

Contact a Progent Network Consultant
To learn how to get in touch with a Progent computer support expert for remote or onsite support in , phone 1-800-993-9400 or visit Remote Computer Help.

© 2002- 2019 Progent Corporation. All rights reserved.

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