For office network systems located anywhere in the state of Ohio, Progent's Microsoft and Cisco certified consultants can deliver phone assistance and remote troubleshooting to repair your network issues quickly and affordably. Progent has developed enterprise-level expertise, advanced software tools, and support knowledge bases to diagnose and fix network problems while avoiding the cost and delays normally associated with onsite technical service visits.
If your Ohio small business is located outside of the larger metro areas such as Columbus, Cleveland, Cincinnati, Toledo, Akron, or Dayton, your nearby network support options may be limited in technical capability, or not available during a crisis. This can result in a office network that is unusable or causing efficiency loss due to technical issues continuing for too long. Progentís team of seasoned network consultants average more than ten years of real-world computer industry experience, in the trenches of computer network support, performing a wide variety of technical projects for a diverse range of clients. This means you get not just the technical expertise needed for the job, but a consultant with proven methods for applying that expertise to provide cost effective network solutions.
ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting outsourcing service provides complete hosting of a small or mid-size organization's servers in a solution that delivers the maximum level of availability and expandability and is also easy to transfer to any data center. Progent's Private Cloud hosting and management options are built on mature virtualization architectures that allow small companies with multi- platform environments to economize dramatically on the expense of capital investments, system support, and network management while achieving enterprise-class fault tolerance and an unmatched degree of vendor independence. Learn about Progent's ProSight portfolio of managed services for small and mid-size businesses.
ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your network running at peak levels by checking the health of vital assets that power your information system. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your specified IT personnel and your Progent engineering consultant so that any looming issues can be resolved before they can impact your network. Read about the complete ProSight family of value-priced network management outsourcing services for small and medium-size organizations.
In-depth Expertise in Microsoft's Popular Server Platforms
Progent's group of IT consulting experts can help large businesses to architect, deploy, and manage major rollouts of key Microsoft technology by offering support such as Microsoft Active Directory design, Microsoft Exchange 2016 Server migration, Exchange 2013 configuration, Exchange Server 2010 maintenance, Microsoft SharePoint Server 2013 design and installation, Microsoft Skype for Business Server migration consulting and Microsoft Lync Server management, plus SQL Server 2016 migration and Microsoft SQL Server 2014 application development. Progent has worked with some of the world's largest businesses to integrate technology based on Microsoft products and can provide branch office consulting services for enterprises with branch offices in Silicon Valley and the San Francisco Bay Area or major cities throughout the United States.
CISA-certified Cybersecurity Audit Consultants
The CISA credential is a recognized achievement that indicates mastery in network security audit and control. Certified by the American National Standards Institute (ANSI), the CISA credential has consultants undergo an extensive examination administered by the ISACA international professional association. Progent offers the expertise of a CISA-qualified network security audit professional able to assist businesses in the areas of IS audit services, IT enforcement, systems and infrastructure ROI, IT support, safeguarding of information resources, and disaster recovery planning.
Planning and Configuration Consulting for Meraki Cloud-managed Wi-Fi Access Points
Progent's Meraki Wi-Fi AP experts offer online and onsite support services to assist businesses of all sizes to design, install, manage, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki cloud-managed APs. Progent can help you to set up and manage Cisco's Meraki-based wireless networks for environments that can range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco technology such as Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to build a cohesive ecosystem that provides the same connectivity, responsiveness, security, manageability and uptime for wired and wireless clients irrespective of their location or computing device. (See Cisco Meraki switches configuration and management.)
Wi-Fi Site Survey
Progentís Wireless Site Survey makes it easy to design and implement an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless network customized for your facilities, providing your business a WLAN that delivers the reception, performance, load-handling capability, Quality of Service, security, and hand-off capability your business needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more comprehensive onsite service. Progentís onsite survey includes physical inspection, RF and security audits of your current WLAN, evaluation of your site's layout, testing for RF interference, signal propagation modeling, selection of optimum placement for customer-specified WAPs such as Aironet APs, Cisco Meraki cloud-managed APs and Apple AirPort equipment, and a comprehensive document defining a new WLAN.
Planning and Support Expertise for Microsoft System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure management products and is designed to provide a unified solution for configuring and managing virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consultants can assist businesses of any size with any aspect of building, deploying, and maintaining a SCVMM 2016 solution. Progent can assess your virtualization topology, show you how to migrate smoothly from older versions of Virtual Machine Manager, design processes for building and deploying virtual machines and VM hosts, implement high-availability scale-out clusters, integrate your private cloud infrastructure with public clouds, set up virtual switches and load balancers, write and debug PowerShell scripts, and assist you to assess the strategic advantages of new technologies such as Storage Replica and Shielded VMs. Progent's virtualization experts offer world-class Hyper-V consulting and VMware vSphere support.
Data Backup/Restore Consulting Services
Progent's backup experts can provide consulting support for a wide range of utilities and technologies that deliver solutions for protecting Windows, Mac, and Linux servers and desktops plus notebooks and smartphones. Progent supports all major data protection products by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake Availability integration. Progent also offers support for Acronis, MozyPro, Retrospect for Macintosh, Time Machine, Symantec Backup Exec, BackupAssist, HP Data Protector, and Solaris FLARs. For large organizations, Progent offers VMware Site Recovery Manager (SRM) consulting. In addition, Progent's ProSight Data Protection Services are offered to small and mid-sized businesses as a low cost end-to-end solution for secure backup/disaster recovery.
VMware NSX Network Virtualization
VMware's NSX network virtualization technology allows you to create complete logical networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high level of automation regardless of the physical components making up the underlying IP network. VMware Site Recovery Manager allows automated recovery, application mobility, and transparent site relocation, failback and site re-protect. Site Recovery Manager also permits non-intrusive testing for disaster recovery, updates and patches and can generate audit reports to confirm full service restoration, validate SLAs and prove DR compliance. When integrated with VMware's NSX virtual network platform, VMware Site Recovery Manager can rapidly restore the complete logical network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help your organization to design, configure, test and maintain a disaster recovery solution powered by VMware SRM and VMware NSX.
Progent's Integration and Development Services for Amazon Marketplace Web Service
Amazon Marketplace Web Service is a collection of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can expand their market, reduce their operating costs, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and training so you can cut development time and costs and speed up your return on investment.
ProSight Enhanced Security Protection: Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth protection for physical servers and virtual machines, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes adaptive security and advanced machine learning for round-the-clock monitoring and responding to security assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alerts, endpoint management, and web filtering through cutting-edge technologies packaged within a single agent managed from a single control. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that addresses your company's unique requirements and that helps you achieve and demonstrate compliance with government and industry data security regulations. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for urgent action. Progent's consultants can also assist you to install and verify a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.
Consulting and Support Services for System Center 2016 Operations Manager (SCOM 2016)
Microsoft System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and maximum availability for critical workloads by offering centralized, cross-platform monitoring of IT infrastructure deployed across local datacenters and private and public clouds. Progent's SCOM consulting team can provide advanced remote and onsite expertise to help businesses of all sizes to design, integrate, optimize, update and troubleshoot Operations Manager 2016 solutions. Progent's SCOM 2016 consultants can assist your company to migrate to Operations Manager 2016 from older releases of Operations Manager or from other IT infrastructure monitoring platforms, or integrate a variety of monitoring tools into a cohesive infrastructure management ecosystem. Progent can also show you how to extend your SCOM 2016 scope to include infrastructure based in public clouds by delivering Azure integration consulting and Amazon AWS hybrid cloud expertise.
Progent's Consulting and Development Services for Microsoft SQL Server 2014
SQL Server 2014 includes significant enhancements in key areas such as performance, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that works transparently across all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises services such as planning, configuration, administration, remediation, and application development expertise to enable organizations of all sizes to realize maximum business value from their SQL Server 2014 investment. If you are already using Microsoft SQL Server 2014, Progent can assist your company to carry out a smooth migration to Microsoft SQL Server 2016.
Contact a Progent Computer Support Expert
To see how to access a Progent network consultant for remote or on-premises help in , phone 1-800-993-9400 or go to Remote Network Help.
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