In addition to providing fast contact with top-tier network professionals and subject matter experts (SMEs) to assist Oklahoma CIty, Oklahoma businesses to resolve discrete IT problems or strategic initiatives, Progent offers temporary supplemental staffing to deal with more broadly defined assistance like PC help, network administration, and Help Desk call center response. Short-term staffing can help businesses to deal with expected or unplanned surges in demand for network personnel, which may be caused by scenarios like mergers and acquisitions, data center relocation, technology upgrades, paradigm shifts like telecommuting, disaster response, seasonal variations, or regulatory mandates. Temporary staffing can also fill gaps left by the absence of full-time staff members due to vacations, health issues, resignation, etc.
Advantages of Progent's Temporary Staff Augmentation Services
Progent's temporary staffing services offer organizations the flexibility to respond to surges in demand for IT personnel without being saddled with the costs and hassle associated with vetting and recruiting reliable IT personnel and without the burden of adding to your permanent staff size.
Important features of Progent's temporary staffing services include:
Progent's Co-managed Help Desk Call Center Service
- Fast availability of proven IT professionals
- Simple initiation, termination, and re-engagement of services
- Seamless augmentation of your in-house IT staff
- Comprehensive reporting of services performed
- Available escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved fast
- Close working relationship with a top-level, full-service resource for IT support
Progent's shared Call Center service is a specialized flexible staff augmentation option that enables IT groups to share the work of Help Desk support seamlessly between their internal IT staff and Progent's extensive team of IT support experts. Working as a transparent supplement of your full-time Help Desk, Progent's shared Help Desk Call Center service is a joint support solution powered by the leading group PSA platform for managing, service calls, ticketing, assigning ownership, monitoring progress, and producing documentation.
Why Choose Progent?
Progent has two decades of experience providing online and onsite network expertise for organizations of all sizes throughout the United States. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's cybersecurity experts hold advanced certifications including CISSP-ISSAP, CISA, and CRISC. Learn more about Progent's technology certifications.
Progent's Areas of Expertise for Oklahoma CIty, Oklahoma Businesses
Progent's veteran team of certified consultants and technical experts can provide Oklahoma CIty, Oklahoma organizations a broad range of remote consulting and troubleshooting services. Practice areas offered under Progent's consulting program for network service organizations include:
Contact Progent for Temporary Staffing Services for Oklahoma CIty, Oklahoma Organizations
To learn more details about Progent's short-term staffing services for Oklahoma CIty, Oklahoma companies, call 800-993-9400 or visit Contact Progent.