If your company computer network is in the state of Oklahoma you can depend on fast remote access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE engineer to fix the toughest issues that threaten your network. Progent offers the services of among the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts available online of any independent support firm in the country. The cost is competitive, billing is by the minute, engagement is fast, and support is unbeatable.
If your Oklahoma company is located far from more populated metropolitan neighborhoods such as Oklahoma City, Tulsa, Norman, or Lawton, support from UNIX or Cisco CCIE engineers is often limited when you have an urgent situation. This could mean lost revenue for your business, upset customers, unproductive workers, and distracted executives. By utilizing Progent, you can get in touch with a qualified consultant ready to offer expertise whenever you require it to keep your computer network on line.
Because Progent bills for remote support on a per-minute basis, your business is invoiced exclusively for services received. Progent asks for no service activation fee. Some remote consulting organizations demand large minimum fees or bill for each quarter hour or longer. Progent's one-minute granularity and simple pricing model eliminate big bills for speedy solutions.
If your Oklahoma business requires technical support for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's online help, call 866-776-4368, or refer to Contact Progent.
Why is Progent's Online Support Services Unique?
Progent's experienced team of online consulting engineers possesses a broad range of in-depth computer skills. This enables Progent's remote service experts to deal successfully with the most challenging technical problems faster than is possible with typical independent support firms or with the internal support staff usually available to small or mid-size businesses. Progent has developed the technology and skills to fix technical issues efficiently in a wide variety of network environments that incorporate mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE support experts have earned professional credentials such as Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support team members also hold a number of key Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, Security Professional, Voice Professional (CCVP), and Design Professional.
In order to assist companies who operate environments powered by a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote support team offers the help of support specialists have earned important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering advanced security consulting, Progent offers phone-based support from engineers who have qualified for recognized security certifications including CISM consultants, CISSP specialists, and Information System Security Architecture Professional engineers. The scope of Progent's technical knowledge combined with Progent's team-oriented approach to repairing network problems allows trouble ticket escalation, when called for, to experts with sufficient background to resolve unusually tough support calls. This speeds up resolutions of serious problems, prevents network downtime, and minimizes maintenance bills.
For businesses anywhere in Oklahoma, Progent offers immediate online communication with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for critical support to fix network issues that are hurting productivity and are outside the experience of your in-house computer service group. Progent's UNIX/Linux, Solaris, macOS and OS X, and Cisco CCIE-qualified engineers can analyze your system using advanced remote support utilities that allow them to perform fast and economical evaluation and repair of critical computer issues.
Services Progent's Phone-based Support Experts Can Offer Your Oklahoma Business
Progent service specialists are qualified to offer expert assistance for a comprehensive set of UNIX/Linux, Apple, Cisco, and Microsoft solutions such as:
Remote Support Services for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X online network support staff can help Oklahoma companies to maintain a broad set of information products and technologies that include system architecture, messaging solutions, security consulting for networks and company processes, Windows integration with UNIX, Linux, Solaris, or Apple macOS and OS X systems, virtual server technologies for server consolidation and centralized management, and moving from out-of-date systems to current environments based on updated versions of UNIX/Linux, Sun Solaris, macOS and OS X, or MS Windows.
Progent's service professionals can provide remote troubleshooting for computers powered by major versions of UNIX such as:
macOS and OS X,
IBM AIX Operating System,
SCO UNIX and
SGI/Irix or common Linux products including
Cisco Network Infrastructure and Security Products
Progent leads the IT consulting arena for providing immediate and affordable access to Cisco CCIEs. CCIEs are elite network professionals who earn this prestigious certification by passing strenuous testing given by Cisco. Usually CCIEs work for large corporations or nationwide Internet service providers (ISPs), and as a result their expertise is not conveniently accessible to smaller companies.
CCIE qualified consultants from Progent can help your company to design, setup, and support an integrated business network that can streamline business processes, reduce costs, and accelerate the path to positive ROI. By providing Cisco integrated services routers expertise with Cisco Catalyst switches consulting services and Cisco Aironet wireless technology integration assistance, Progent can significantly increase the business value of your connectivity environment in Oklahoma. To find out more on Progent's support for Cisco network appliances, see Cisco Network Consulting Support.
Microsoft Partner for Remote Consulting for MS Windows
Progent's Microsoft-qualified online support experts can deliver computer system troubleshooting and IT help for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your organization the expertise of support professionals who can help you with a broad range of technology practice areas including
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 support,
MS Exchange Server 2016 migration, Exchange 2013 integration,
Exchange Server 2010 monitoring and support,
SharePoint Server 2013 design,
Microsoft Skype for Business integration consulting and Lync Server maintenance, Forefront TMG management and ISA Server 2006 maintenance, MS SQL Server 2017 expertise,
Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online planning,
Small Business Server 2011 consulting, and
Windows 2012 R2 Essentials cloud integration.
Certified Security Specialists
Progent provides you the services of certified CISM, CISSP and ISSAP security professionals who offer a variety of system protection services that can enhance the protection of your UNIX/Linux, Solaris, or Apple macOS and OS X environment against internal or external threats or help you to revive rapidly from a breach. Security services provided Progent include: extensive security analysis utilizing utilities such as GFI LANguard NSS, NMAP Port Scanner, and products from Solar Winds and Netcat; quick recuperation from malicious attacks; setting up firewalls; establishing safe techniques for off-site and mobile connectivity; protecting your email infrastructure against spam and directory harvest attacks; and implementing round-the-clock automated monitoring. For additional information about Progent's security services for small and medium-size businesses, refer to Progent's Engineering Support for System Security.
Business Applications Support: Training, Development, Integration
Progent's Apple Mac technology experts can promote the creative aspect of Macintosh computing by providing consulting services and education in imaging, sound, and video. Progent's consultants can provide help in a variety of Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Group offers professional engineering support and education in special application fields including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers consulting, programming, and training for Microsoft business applications such as Microsoft CRM, Project, Word, and Microsoft Excel. For more concerning Progent's expertise, programming, and training offerings for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Group.
Help Desk Call Center Support and Outsourcing Options
Progent offers a selection of service offerings for Help Desk Call Center services that include UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Call Center Process Consulting and Staffing.
Progent is a Microsoft Partner and has a large roster of Cisco-certified network infrastructure experts. Progent's Help Desk team of experienced UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft professionals can offer your clients convenient communication with a reliable technical support team with years of experience delivering telephone-based help and remote access repair service for small and medium-size business information systems. Progent's focus is on giving the Help Desk Call Center a respected reputation as a major contributor to business productivity, and Progent's charter is to resolve rather than merely record problems. To find out additional information about Progent's Help Desk Call Center service and outsourcing, refer to Progent's Help Desk Call Center Services.
Progent's Online Technical Support Tools
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Expert Now
Progent's advanced service reporting system includes thorough documentation of all support delivered to Progent's clients. Each active Progent team engineer has access to the details of support rendered to every client by any staff member. This archive of problems and fixes is organized as a conveniently retrievable proprietary database that permits Progent's remote support professionals to communicate their experiences company-wide to make sure that the effectiveness of Progent's technical support grows over time. Progent's certifications with key vendors including Cisco and Microsoft permit access to other vast support knowledge bases and to manufacturers' internal engineering personnel that allow Progent's remote consulting specialists to come up with the best solutions promptly.
To find out how you can get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for emergency remote professional expertise in Oklahoma, phone 1-800-993-9400 or go to Expert Remote Network Support.