For small company networks located throughout the state of Oklahoma, Progent's Microsoft and Cisco authorized technical experts can provide online assistance and troubleshooting to solve your computer system problems fast and cost effectively. Progent has developed top-notch expertise, software tools, and support databases to diagnose and fix computer network problems without the cost and time delays associated with onsite service visits.
If your Oklahoma small business is situated outside of the larger metro areas such as Oklahoma City, Tulsa, Norman, or Lawton, your local network support options may be limited in skills, or not available during urgent situations. This can result in a network environment that is unpredictable or causing productivity loss due to technical problems persisting for too long. Progentís team of seasoned network professionals average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a large range of technical tasks for a extensive range of clients. This means you obtain not only the technical expertise needed for the task, but an expert with demonstrated methods for applying that expertise to provide efficient network solutions.
Integration Expertise for Office 365 Apps and Cloud Services
Office 365 is Microsoft's expanding family of productivity programs and cloud services available on a monthly or annual subscription basis. Office 365 apps and cloud services are offered in a variety of product bundles targeted at customers ranging from individuals and home offices to global enterprises. Progent can provide quick and easy online access to consultants with expertise in Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can help you to evaluate the wealth of subscription plans available with Office 365 and integrate your network with Office 365 in a way that delivers top business value. Progent's Office 365 integration consultants support cross-platform networks that include Windows, macOS, and Linux technology. Progent can also assist you to build and manage hybrid networks that transparently combine local and cloud-based products and services.
Unified CM and Cisco Unified CM Express Consulting
Cisco Unified Communications Manager (Unified CM), originally named CallManager, operates as the heart of Cisco's communications and collaboration platform. Cisco Unified Communications Manager and Unified Communications Manager Express offer a location-independent IP-PBX solution by integrating tightly with unified messaging apps such as Cisco Unified CM IM and Presence Service, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (Unified CCE) for building a highly automated customer contact center. Progent's Cisco-certified Cisco Unified CM experts can assist with any facet of Unified Communications Manager setup and troubleshooting in areas such as integrating Cisco Voice over IP phones and video IP phones, designing dial plans, integrating SIP trunks and CUBE internetworking, installing ISR routers with CUBE networking support, designing UCS server failover solutions for survivability, and integration with Microsoft Exchange Server and Skype for Business.
ERP Consulting Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that incorporates over a quarter century of background helping manufacturing and distribution companies to manage complex supply chains and streamline key business processes in order to get products to market fast and adhere to customer commitments consistently. Progent offers the skills of an ERP specialist with over 20 years of background with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or on-premises services that spans from occasional guidance to solution design and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, migration, business analysis, customization, CPQ, web site integration, technical support, ETL, Office 365 integration, disaster recovery planning, and DBA services. For more information, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
Best Practices Applied by Seasoned Engineers
Many companies located far from cities with ample expert consultants resort to poorly trained or inexperienced local resources for critical computer network support. This can result in a system that is undependable or inefficient. Progentís staff of Microsoft and Cisco certified engineers average more than a decade of real-world industry experience, in the front lines of IT support, performing an extensive range of technical services for a broad selection of clients. Consequently, with Progent you receive not just high-level computer network skills, but a consultant who follows computer industry best practices in applying that knowledge to resolve real-world business system problems successfully and in a consistent way.
Design and Configuration Support for Meraki Indoor and Outdoor Wireless APs
Progent's Meraki Wi-Fi access point experts provide remote and on-premises support to assist businesses of any size to design, deploy, maintain, upgrade or debug Wi-Fi networks that include Cisco Meraki wireless access points. Progent can help you to set up and manage Meraki-based wireless networks for sites that range from a teleworker's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also assist you to configure other Cisco products such as Catalyst, Nexus and Meraki switches, ASR routers and firewalls to build a cohesive ecosystem that provides the same connectivity, responsiveness, security compliance, manageability and uptime for wired and wireless clients regardless of their location or device. (Check out Meraki switches configuration and management.)
High-level Project Management Consultants
For advanced project management assistance, Progent can provide the services of senior information technology experts with years of background as technology project managers for program development, information technology implementation, and process engineering working with organizations ranging from Big 4 companies to dot-com startups to state government agencies. These high-level IT managers offer advanced management expertise to help enterprise clients to follow leading practices to ensure that major projects are successfully completed on schedule and on budget.
Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's seasoned VoIP specialists can provide Cisco UC540 consulting services to help you to maintain your legacy UC500 VoIP gateway or design and carry out an efficient upgrade to a current VoIP solution.
CISM-certified Cybersecurity Management Consultants
Progent offers the support of CISM qualified security management experts. The Certified Information Security Manager (CISM) committee describes the core capabilities and international standards of performance that information security professionals are expected to learn. It provides business management the confidence that those who have earned their CISM credential possess the experience and capability to deliver efficient security management and consulting services.
Comprehensive Support for Systems at Colocation Data Centers
There are hundreds of enterprise-class Internet Data Centers in Northern California and larger metropolitan areas across the United States, and Progent's colocation center consulting professionals can improve your systemís fault tolerance and performance by helping you choose a colo site that meets the individual requirements of your enterprise including geographic location, space, connectivity, budget, and extra additional features and services. Progentís colocation center IT services are designed for businesses with hardware located at colo hosting facilities and in need of timely on-premises service at the co-location facility plus remote support from Microsoft and Cisco certified professionals. Progent offers a selection of colocation center support services such as system topology evaluation, Windows and Linux server installation and maintenance, tech support for server and telecommunications infrastructure, development and deployment of high availability systems, defining and deploying layered security defenses, firewall configuration and support, designing load balancing solutions, and planning fault tolerant server and storage clustering configurations.
Affordable Computer Support Solutions
Many small organizations rely on poor metrics when searching for a computer consultant. Cost per hour is seldom a reliable measure for value. A consultant with insufficient experience can take many times longer to complete the same task than an experienced Information Technology professional. For example, billing 30% less per hour, but taking three times as long for the same task is hardly a deal. Still worse, a badly designed or implemented network infrastructure that is unreliable and difficult to administer or expand can cost a small business many times over its initial price because of lost productivity. Progent's customer testimonials from satisfied companies throughout the United States indicate the effectiveness of Progent's service model and the expertise of Progent's staff of IT professionals.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and test a repeatable workflow for recovering services rapidly following an outage. SRM supports centrally controlled and automated disaster recovery, application mobility, and transparent site relocation, failback and re-protect. SRM also allows non-disruptive testing for site recovery, updates and patches and can produce reports to verify complete service restoration, validate SLAs and prove disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to help you to design, deploy, test and manage a disaster recovery system powered by VMware Site Recovery Manager.
Linux Support Services and Linux/Windows Integration
If your small business network combines Linux technology with Microsoft Windows, Progent can assist you to integrate your servers into a cohesive system that allows all your platforms to coexist for easy management, transparent data exchange, high availability, high throughput, and tight security. If you are creating Linux applications within an environment that incorporates Microsoft Windows-powered servers, desktops, and applications, Progent offers full-service support outsourcing that frees you to focus on your area of high-value expertise.
Spam/Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading data security companies to deliver web-based control and comprehensive security for your email traffic. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device adds a deeper level of inspection for inbound email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to monitor and protect internal email that stays inside your security perimeter. Read about the complete ProSight line of low-cost outsourced network management services for small organizations.
Progent's Consulting and Development Services for Microsoft SQL Server 2014
SQL Server 2014 includes major enhancements in critical areas including performance, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works seamlessly with all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide efficient online and on-premises services such as system design, deployment, management, remediation, and application development expertise to enable businesses of all sizes to achieve maximum business value from their SQL Server 2014 investment. In case your organization is currently running SQL Server 2014, Progent can help your company to carry out a smooth transition to Microsoft SQL Server 2016.
Cisco Unified Messaging and Collaboration Consulting
Progent can provide online or on-premises help from a Cisco Certified Internetwork Expert (CCIE) engineer to help you to design, implement, manage and troubleshoot unified communications networks supported by Cisco Unified Communication technology in a local, cloud-based, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications consultants have in-depth backgrounds helping organizations of all sizes to create collaboration solutions by providing expert services that include Cisco Unified Communications Manager (CUCM) and CallManager planning and deployment, IP voice and video phones configuration, and wireless IP phone deployment. Progent's consultants can help you with Cisco's extensive portfolio of Unified Communications applications like Cisco Jabber, WebEx Meeting Center, Unity Connection, Unified Contact Center Express, and Unified Mobility.
Talk to a Progent Network Consultant
To find out how you can access a Progent computer consultant for remote or on-premises expertise in , phone 1-800-993-9400 or go to Remote Network Help.