Baltimore Specialists
Staffing for Computer Support Groups
Besides providing fast access to top-tier network consultants and subject matter experts (SBEs) to assist Baltimore, Maryland companies to resolve discrete IT issues or strategic initiatives, Progent can provide temporary supplemental staffing to deal with more broadly defined assistance like PC help, network administration, and Help Desk call center response. Short-term staffing can help businesses to respond to planned or unexpected increases in demand for network personnel, which may be caused by scenarios such as company mergers, data center moves, technology upgrades, business process changes like work-from-home, disaster response, seasonal variations, or new regulations. Temporary IT staff augmentation can also fill gaps left by the loss of full-time staff members due to scheduled vacations, health issues, resignation, etc.
Benefits of Progent's Short-Term Staffing Services Progent's temporary supplemental staffing services offer organizations the flexibility to react to increases in demand for IT services without dealing with the expense and delays associated with reviewing and hiring reliable technical help and without the burden of increasing your in-house head count.
Important aspects of Progent's temporary staffing services include:
- Rapid availability of seasoned network professionals
- Easy engagement, termination, and resumption of services
- Transparent augmentation of your in-house network support staff
- Comprehensive reporting of all services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues can be handled promptly
- Strong relationship with a top-level, full-spectrum resource for network support
Progent's co-managed Help Desk Call Center program is a specialized flexible staff augmentation alternative that enables IT groups to share the work of Help Desk Call Center support transparently between their full-time IT staff and Progent's extensive team of IT support experts. Acting as a transparent extension of your full-time Help Desk, Progent's co-managed Help Desk program is a joint service solution based on by the industry's leading shared professional services (PSA) platform for streamlining, service requests, generating tickets, assigning responsibility, monitoring responses, and producing documentation.
Why Choose Progent?
Progent has 20 years of background providing remote and onsite IT expertise for businesses of all sizes throughout the United States. Progent’s IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Juniper, IBM, and other leading vendors. Progent's security and compliance experts hold advanced certifications including CISSP, CISM, and CRISC. Find out more about Progent's technology certifications.
Progent's Areas of Expertise for Baltimore, Maryland Companies
Progent's veteran roster of certified consultants can deliver Baltimore, Maryland businesses a wide range of online consulting and debugging expertise. Practice areas offered under Progent's consulting program for IT service firms include:
- Exchange 2019 Consulting
- Exchange Server 2016 Integration
- Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 11 Migration Support Services
- Windows 10 Integration
- Windows 8.1 Support
- SharePoint Development
- SQL Server Consulting
- Active Directory and Azure AD Integration
- Microsoft 365 Configuration
- Microsoft Dynamics GP Customization
- Microsoft Azure, AWS, Google Cloud Platform
- Online IT Troubleshooting
- Teleworker Support
- Cisco Network
- Juniper Networks Infrastructure
- Cisco Routers Expertise
- Cybersecurity Expertise
- Disaster Recovery Planning
- Penetration Testing
- Firewall Setup
- Call Center Services
- Desktop Support
- Colocation Center Solutions
- System Center Operations Manager Monitoring
- System Center Configuration Manager (SCCM) Expertise
- Microsoft Access Programming
- Virtualization Management
- Windows Hyper-V Planning
- VMware vSphere Configuration
- Citrix XenApp and XenServer Configuration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Expertise
- Smartphone Integration
- Apple iPhone Integration
- Google Android Phone Support
- Ransomware Recovery
- Data Backup/Restore Consulting
- Cisco VoIP Technology and Telepresence
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi Access Point Setup
- Wi-Fi Site Assessments
Contact Progent for Short-Term Staffing Services for Baltimore, Maryland Organizations
To find out more details about Progent's short-term staffing services for Baltimore, Maryland companies, call
An index of content::
Largest Microsoft Azure Virtual Machines Design
Azure and Cisco AnyConnect Consulting
Progent can assist small companies to move all or part of their computing infrastructure to Microsoft Azure. This can simplify network management and reduce equipment expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can help you to evaluate the advantages and limitations of various cloud computing models you can use with Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises applications and network infrastructure and ensure you avoid the common mistakes small organizations make when moving to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to prepare firewalls and VPN tunnels and also to manage Apple iOS devices and Google Android handhelds.
Open Now WSUS Specialists
Information Technology Consulting Microsoft Software Update Services
Microsoft WSUS enables IT administrators to deploy and monitor the latest Microsoft patches and security releases to Microsoft Windows Server 2000, Windows Server 2003, and Windows XP operating systems. By using Microsoft Windows Server Update Services, IT staff can fully and effortlessly manage the installation of patches that are released via Microsoft Update to servers and desktops in an organization. Progent can assist you with complex details of the initial setup of Microsoft WSUS such as designing the Microsoft Windows Server Update Services deployment, setting up user's workstations, establishing the Group Policy settings, and making sure your Microsoft Windows Server Update Services GPO is associated with an Active Directory container that makes sense for your network environment.
SCVMM 2016 and vSphere Remote Troubleshooting
SCVMM 2016 and VMware ESXi IT Consulting
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure management tools and is intended to provide a unified mechanism for configuring and managing virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can help organizations of all sizes with any aspect of designing, implementing, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, help you migrate efficiently from older releases of VMM, design processes for creating and deploying VMs and VM hosts, implement high-availability scale-out clusters, connect your private cloud resources with public cloud services, configure virtual switches and load balancers, write and refine PowerShell scripts, and assist you to assess the strategic business benefits of new capabilities like Storage Replica and Host Guardian Service. Progent's certified hypervisor professionals offer world-class Hyper-V consulting and VMware ESXi support.
SQL 2008 IT Consulting
Microsoft SQL 2008 Server On-site Support
SQL Server 2008 offers powerful, standardized tools to computer professionals as well as to information workers, lessening the difficulty of designing, deploying, administering, and using company information and analytical programs in environments ranging from handheld devices to enterprise data systems. The complexity and integration requirements of Microsoft SQL Server 2008 call for an IT consultant with hands-on expertise and wide knowledge in planning and deploying information-based, end-to-end business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft technology, assures you success in planning, configuring and managing Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET platform.
Microsoft PC Desktop Computer Support Consultants
PC Desktop Networking Consultant
Progent can deliver a wide range of cost-effective support services to help your company to install, configure, troubleshoot, and manage desktop PCs and laptops based on Microsoft Windows, macOS and OS X, or popular versions of Linux. Progent can offer on-premises or remote technical support for single machines or notebooks or work with you to design and carry out a large-scale migration to new or updated operating system platforms and applications. Progent can also provide consultants and technical workers to assist your company to prepare for and complete a company move or consolidation organized to cause minimal interruption to your business.
Job Openings Work from home Cisco Engineer
Contractor Job Work from home Cisco Engineering
Progent's business climate will allow you to become a better professional by improving your technical skills and increasing the loyalty of your customers. Progent makes good on this promise by recruiting the best consulting talent for you to work with, providing an advanced system infrastructure, running specialized application utilities to enable the maximum quality of support, and by streamlining our business models for finding and retaining clients.
Altaro VM Backup Verification On-site Technical Support
Altaro VM Backup Testing Remote Troubleshooting
Altaro VM Backup provides small and mid-size businesses a reliable and affordable solution for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, offsite, multi-site, and cloud environments and also supports low-cost cloud backup to Microsoft Azure Block Blob storage. Top features include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as low as five minutes for reducing your exposure to data loss, military-grade encryption, granular restore capability for specific files and emails, support for Windows Cluster Shared Volumes (CSV) and for VMware vCenter for handling larger environments, and the ability to leverage Microsoft VSS technology to back up live virtual machines with zero downtime. Progent is an Altaro partner and offers a broad array of consulting services to assist you to plan, install, manage and troubleshoot a backup and disaster recovery system powered by Altaro VM Backup software.
Microsoft Exchange 2010 Upgrade Consulting Services
Microsoft Exchange Server 2010 Upgrade Consultant Services
Progent's Microsoft and Cisco-certified consulting engineers can assist your organization to assess the value of Exchange 2010 for your business and can help you to design and carry out an efficient upgrade to Microsoft Exchange Server 2010 from Exchange 2003 or Exchange 2007 Server that will provide fast return on investment by increasing your workers' efficiency, lowering the cost of equipment and service, simplifying management, and consolidating your vital communications platforms.
Amazon Marketplace Web Service Integration
Amazon Marketplace Web Service Reports
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales, vendors can broaden their market, reduce their operating costs, accelerate response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and speed up your return on investment.
Small Business Information Technology Consulting Companies
Small Business On-Call Services
Progent is a leader in economically delivering enterprise-class IT support to small companies. Progent's success in addressing the IT support needs of the historically underserved small business sector is the combined outcome of major technical and process innovations that have removed much of the traditional expenses out of managing IT support, added unprecedented professional skill into the IT service mechanism, and dramatically accelerated the repair process.
NetApp MetroCluster Design Consult
NetApp MetroCluster Consultant
NetApp MetroCluster is a disaster recovery software suite that uses array-based storage clustering along with replication to deliver fast, zero RPO disaster recovery (DR) between datacenters located up to 185 miles (300km) apart from each other. Progent's roster of seasoned IT experts can help your business to design, configure, manage, upgrade, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that aligns with your technical needs and budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by delivering help with procedures like assigning shelf IDs, determining plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your storage clusters, and verifying your disaster recovery system to prove adherence with information assurance standards and government requirements.
SCOM 2012 Application Monitoring Integration Services
Largest System Center 2007 Integration Support
Progent's Microsoft-certified consulting experts have over 10 years of experience planning, deploying, optimizing and fixing System Center Operations Manager environments and can provide organizations of all sizes advanced remote or onsite consulting support for SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that provides the performance and resilience required to monitor your datacenter effectively, whether your infrastructure are onsite, in the cloud, or a hybrid solution. Progent can also assist you to install and customize SCOM 2012 management packs based on industry best practices for tracking network fabric as well as both Microsoft and third-party applications and services. In addition, Progent can deliver responsive remote or on-premises troubleshooting to assist you to fix serious issues detected by Microsoft SCOM 2012.
Consulting Services VMware NSX and Site Recovery Manager
Immediate Consultant VMware vCloud Suite
VMware's NSX virtual network platform enables you to build complete logical networks in software. NSX permits virtual networks to be deployed instantly and administered with a high level of automation regardless of the physical components making up the basic network infrastructure. VMware Site Recovery Manager (SRM) allows programmatic disaster recovery, application mobility, and non-intrusive site migration, failback and site re-protect. SRM also permits non-disruptive testing for disaster recovery, updates and patches and can produce reports to verify complete service recovery, validate SLAs and demonstrate compliance. When integrated with VMware's NSX network virtualization platform, VMware Site Recovery Manager can rapidly restore the complete virtualized network topology at the secondary site. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to assist your organization to design, configure, test and maintain a DR system based on VMware SRM and VMware NSX.
Technical Support Meraki MR53 Access Point
Meraki Wi-Fi AP Management Support Outsourcing
Progent's Cisco-certified Wi-Fi networking experts offer online and onsite consulting and troubleshooting services to assist your organization to plan, install, administer, tune, and debug wireless networks that utilize Cisco's Meraki APs. Progent's experts can also help your organization to plan and implement hybrid networks that integrate on-premises and cloud-hosted resources and that deliver easy access, advanced protection, streamlined management, and dependable performance for all your mobile and desktop devices.
Information Technology Outsourcing Group Windows 8.1 Migration
Online Troubleshooting Windows 8.1 Client Hyper-V
Progent's engineers can deliver a range of IT outsourcing and co-sourcing services to assist companies of any size to deploy, manage, and troubleshoot networks that incorporate desktops, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprises, Progent's experienced project management consultants can assist to design and configure testing environments to assess Windows 8.1 and plan and execute Windows 8.1 migration plans following leading practices.
Onsite Technical Support Wi-Fi IP phone integration
24x7x365 Wi-Fi IP phone integration Onsite Technical Support
Progent's Cisco wireless VoIP phone configuration consultants offer remote and on-premises support to help you create and administer a Cisco wireless IP phone deployment by providing services that range from debugging the configuration of a wireless IP phone or access point to offering project management outsourcing or co-sourcing services for updating the wireless infrastructure of a campus.
Microsoft MRP Engineer
Developer Firms Accounting System
Progent's team of application experts offer advanced consulting, custom development, integration assistance, and online classes for leading business applications that address vital areas including ERP and MRP, general accounting, business reporting, web application design, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with decades of experience delivering high-level consulting and troubleshooting support remotely, Progent can assist small businesses throughout the United States to save the lost productivity and fees associated with travel and on-premises activity without compromising the effectiveness of consulting support.
Contract Cisco Consulting Employment
After Hours Contract Recruiter Cisco Consultant
Progent is looking for a variety of on-staff employees such as motivated Microsoft Certified Systems Engineers; system experts with Cisco CCDP or CCIE certification; and specialists in fault-tolerant system design with backgrounds in mobile access, wireless integration, high-availability systems, business continuity solutions, data protection, and virtual servers. Progent is also seeking desktop support experts, remote troubleshooting professionals, and CISSP or CISA accredited security consultants. Progent is also looking for veteran managers and administrators who can operate effectively in Progent's high-growth, virtual office model. Progent contracts freelance consultants who have specialized knowledge and field experience in high-demand IT topics outside Progent's primary technical concentration. Our Experts Group includes contractors who offer consulting and programming services for line-of-business solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have specialized knowledge of popular platforms such as Linux, Macintosh, or Solaris, or offer world-class skills in technologies like telecommunications, web development, Electronic Data Interchange, web commerce, or dbm programming. Freelance contractors certified by us cooperate with our full-time consultants to deliver end-to-end solutions for small and midsize business networks.
Microsoft Hyper-V Server Virtualization Engineer
Services Microsoft Hyper-V 3.0 Server Virtualization
Progent's certified consultants can assist you to evaluate the potential benefits of Hyper-V-powered virtualization for your business, perform pilot implementations to validate Hyper-V's compatibility with your line-of-business applications, evaluate your network and server architecture for smooth operation with virtual server technology, assist you in moving to Microsoft Windows Server 2008 and configuring Hyper-V, train your IT staff to monitor and administer Hyper-V, offer expert consulting support for improving the security of your virtual machines, design and validate disaster recovery processes that optimize network uptime, and provide ongoing consulting and technical support including affordable online troubleshooting and turn-key Help Desk services.
Largest Cisco PIX Firewall Professionals
Cisco Security On-site Support
Cisco's PIX firewalls have been discontinued and Cisco might not offer support these legacy devices. Progent still offers technical assistance for Cisco's PIX firewalls to help you with management and troubleshooting and Progent can in addition help you assess if you should move up to the latest firewall products from Cisco. Progent's Cisco technology specialists can help you design and implement a cost-effective upgrade to Cisco ASA 5500-X firewalls based on leading practices.
Senior Network Engineer Freelance Jobs
Microsoft MCP Telecommute Job
Progent is seeking to find fulltime, solutions-driven Microsoft certified consultants with Microsoft Certified Systems Engineer credentials; Cisco accredited network engineers who have Cisco CCNP or CCIE credentials; security consultants with CISSP or CISA or comparable security certification; and advanced system design experts with experience in mobile solutions, wireless connectivity, service continuity, workplace recovery, information protection, and virtual servers. Progent also is looking for employees who can work on Progent's team of desktop support specialists and remote troubleshooting experts. In addition, Progent is hiring experienced managers able to operate productively in Progent's high-growth, virtual office culture.
Microsoft Certified Expert System Design Security Consulting Company
MCSE Expert Certified Multi-site Solution Provider
For enterprises with branches in or any region served by Progent's consultants, Progent's Microsoft-Premier network support experts and authorized Cisco network consultants can provide a range of network consulting services such as project management, SOX compliance, site moves, corporate security, network architecture, local or remote branch office support, and troubleshooting for data center hosting environments. A Progent IT architect can help you plan a multi-site information system that makes efficient use of collocation services and Internet data centers. Progent’s Microsoft Premier consultants can help large corporations plan, integrate and support massive rollouts of updated releases of Microsoft technology such as Enterprise Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional experts can help you deploy Cisco products for connection solutions that incorporate basic, high-speed, integrated, and wireless networking.
Contract Cisco Consultants Freelance Jobs
Contract Web Consultants Full-Time Jobs
Our Experts Group offers support in key technologies including Macintosh networking and applications; Expertise for Linux-based, UNIX, and Sun Solaris environments; MRP, Enterprise Resource Planning, or CRM expertise; Strategic and vertical program support; Chief Information Officer, business analyst, and project management services; Custom program design and integration; Web, electronic business, EDI, and client information portal design and deployment; Database support and efficiency help; Business intelligence consulting; and Telecom architecture support.
Solaris to Windows Migration Consultant
UNIX Upgrade Consultant
Progent can help you to plan and execute an efficient transition from a Solaris-based information system to a network powered by MS Windows and capable of supporting Microsoft's powerful office productivity products, business applications, and developer tools. Progent's Sun Solaris, Windows and Cisco engineers and application specialists can assist you to preserve your data and reduce business disruption by designing an efficient transition plan that preserves your current assets in Sun Solaris software and technology. UNIX-to-Windows migration consulting services offered by Progent include analysis of existing environment, migration strategy and validation, Exchange migration support, information and application porting, and server and storage transition and economization.
Teleworker Services Specialist
Remote Working Support and Help
Progent has 20 years of experience assisting small and medium-size companies to plan, implement, tune, manage, and troubleshoot IT networks that support teleworkers.
ransomware cleanup and restore Professionals
Egregor ransomware recovery Consulting Services
Progent's experienced ransomware recovery experts can assist your business to restore an IT network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Duo MFA and Single Sign-on Troubleshooting
Two-factor Authentication Remote Support Services
Progent's Duo services incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication. Duo supports one-tap identity confirmation with Apple iOS, Android, and other out-of-band devices.
Email Polymorphic Virus Protection Consulting
Email Predictive Sender Profiling Consultant Services
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide web-based management and comprehensive security for your inbound and outbound email. The powerful structure of Email Guard combines cloud-based filtering with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This decreases your exposure to external threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a deeper level of analysis for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter.
