Baltimore Consultants
IT Staff Augmentation for Network Service Organizations
In addition to providing rapid access to guidance from top-tier network professionals and subject matter experts to help Baltimore, Maryland companies to resolve discrete IT problems or strategic projects, Progent can provide short-term supplemental staffing to deal with more generalized services such as desktop help, network administration, and Help Desk call center services. On-demand staffing can help businesses to respond to planned or surprise peaks in the need for network personnel, which may be caused by situations like mergers and acquisitions, data center relocation, platform upgrades, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or new compliance requirements. Short-term supplemental staffing can also fill voids resulting from the loss of full-time staff members due to vacations, health issues, termination, or other reasons.
Advantages of Progent's Temporary Staff Augmentation Services Progent's temporary staffing services offer businesses the versatility to react to increases in demand for network services without dealing with the expense and hassle associated with vetting and recruiting reliable technical personnel and without the burden of adding to your in-house head count.
Key aspects of Progent's temporary supplemental staffing services include:
- Rapid availability of seasoned IT professionals
- Easy engagement, cessation, and re-engagement of services
- Seamless augmentation of your in-house IT staff
- Comprehensive documentation of all services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the toughest problems get resolved promptly
- Close working relationship with a world-class, full-spectrum resource for IT expertise
Progent's shared Call Center program is a specialized on-going staff augmentation option that allows IT organizations to share the responsibilities of Help Desk Call Center support seamlessly between their in-house network staff and Progent's nationwide pool of IT support experts. Acting as a seamless extension of your in-house Help Desk, Progent's co-managed Help Desk Call Center service is a joint service alternative powered by the industry's leading group PSA tool for streamlining, service calls, ticketing, assigning ownership, tracking progress, and producing documentation.
Why Choose Progent?
Progent has 20 years of background delivering online and on-premises IT services for businesses throughout the U.S. Progent's IT experts hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's cybersecurity consultants have earned advanced certifications including CISSP-ISSAP, CISA, and GIAC. Find out more about Progent's certifications.
Progent's Practice Areas for Baltimore, Maryland Organizations
Progent's nationwide roster of certified consultants and technical experts offers Baltimore, Maryland businesses a broad array of remote technical guidance and debugging services. Areas of expertise covered under Progent's reseller program for IT service firms include:
- Exchange 2019 Consulting
- Microsoft Exchange 2016 Integration
- Microsoft Windows Server 2022 solution design
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 11 Upgrade Support Services
- Windows 10 Support
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Consulting
- Active Directory and MS Entra Integration
- Office/Microsoft 365 Integration
- Microsoft Dynamics GP Expertise
- Microsoft Azure, AWS, Google Cloud Platform
- Remote Network Technical Support
- Telecommuter Support Services
- Cisco Infrastructure
- Juniper Expertise
- Cisco Routers Consultants
- Security and Compliance Consultants
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Configuration
- Help Desk Call Center Outsourcing
- Desktop Support
- Colocation Center Support
- Operations Manager Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Programming
- Virtual Server Management
- Rapid, Affordable .NET Software Development.
- Windows Hyper-V Configuration
- VMware vSphere and vCenter Integration
- Citrix XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iOS Expertise
- Smartphone Integration
- iPhone Support
- Google Android Phone Support
- Ransomware Defense/Recovery
- Backup/Restore Consulting
- Cisco VoIP Phones and Conferencing
- Skype for Business Support
- Microsoft Teams Planning and Deployment
- Wi-Fi 6/6E AP Integration
- Wi-Fi Site Surveys
Contact Progent for Temporary Staffing Services for Baltimore, Maryland Businesses
To learn more details about Progent's temporary staffing services for Baltimore, Maryland organizations, call
An index of content::
Citrix XenDesktop VDI Online Help
desktop and application virtualization Consultancy
For Windows desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can help you to plan a XenDesktop environment that improves the business value of your IT network; integrate XenDesktop software with your physical and virtual servers, user computers, and peripherals; migrate your older virtual desktop software to the latest releases of XenDesktop; and deliver advanced online technical support. Progent can also instruct your network managers to adhere to industry leading practices to manage XenDesktop effectively.
Network Consulting Altaro Microsoft 365 Total Mailbox Backup
Immediate Technical Consultant Hornetsecurity Altaro 365 Total SharePoint Backup
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 user and group mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Online Support Services Aironet 802.11ac AP Migration
Aironet Wi-Fi Access Point Specialists
Progent's certified wireless networking consulting experts can assist businesses of any size to design, deploy, administer and repair Cisco Aironet Wi-Fi access point solutions to achieve the performance, range, capacity, expandability, security and ease of management required for transparent connectivity between Wi-Fi and wired network infrastructure. Progent offers efficient online and onsite consulting services for end-of-life and new-generation 802.11ac Aironet APs and Progent can help your business plan and manage wireless solutions that include indoor and outdoor Aironet Wi-Fi access points.
Wave 2 Wi-Fi controller IT Consultants
Computer Consultant Wave 2 Wi-Fi controller
Cisco's Catalyst Wi-Fi controllers streamline the administration of wireless LANs by unifying the configuration and control of wireless APs, optimizing wireless throughput by reducing the effect of RF congestion, improving wireless uptime with fast auto-failover, and hardening security by identifying cyber threats and analyzing network traffic based on user class and locale. Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controllers to manage and monitor wireless LANs of any size. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi environment or implement an efficient transition to Cisco's modern wireless controller technology.
Les Kent has a 35-year track record of successful technology integration, corporate administration, sales, and operations. He has demonstrated a talent for creating sophisticated IT solutions during his time as as a system architect, application developer, project manager, deployment expert, and troubleshooter for small businesses, start-ups, and global corporations.
Computer Network Firms Ohio
South Carolina Computer Services
If your company does not need urgent remote help but you think you will need assistance with your information system soon, you can save time and expenses and ensure that the appropriate IT skill will be ready when you need it by contacting a Progent sales specialist and registering as a customer. For details, call 800-993-9400 or send email to information@progent.com.
Tandberg Telepresence Engineers
Telepresence On-site Support
Progent offers the expertise of a veteran specialist with extensive experience configuring, managing, and upgrading telepresence platforms from top-tier suppliers such as Cisco, TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your in-house network management group, your ISP, and your telepresence platform supplier to assist your organization maximize the business value of your video conferencing solution.
24x7 ransomware removal and data restore Consulting Services
Consultant ransomware cryptoworm recovery
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can assist you to contain the progress of an active ransomware breach. Call 800-462-8800
24-Hour Email Black Lists Engineers
Professionals ProSight Email Zero Hour Protection
Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver web-based control and world-class protection for all your email traffic. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway device to provide advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This reduces your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also help Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall.
Wave 2 Wi-Fi controller IT Services
3504 wireless controller Technical Support
Cisco's Catalyst line of wireless controllers simplify the management of wireless networks by unifying the provisioning and management of wireless APs, tuning Wi-Fi performance by reducing the effect of RF congestion, enhancing Wi-Fi availability with rapid failover, and hardening data security by identifying threats and filtering network traffic according to user class and locale. Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controllers to manage Wi-Fi networks of all sizes. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi solution or implement a smooth upgrade to Cisco's latest wireless controller technology.
Developer DotNET Web Application
Top Rated .NET iOS Contract Programming Firm
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development environment and can build or enhance .NET apps rapidly and affordably.
Cisco Firepower Remote Troubleshooting
Firesight Technical Consultant
Cisco's Firepower Next Generation Firewalls provide a major performance boost over Cisco's previous-generation ASA 5500-X security appliances and include centralized management and automation of modern cybersecurity capabilities such as application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist you to plan and carry out an efficient upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower appliances with Cisco's cloud-based services to create and centrally manage IT ecosystems that include branch offices, data centers, and cloud resources.
Urgent Cisco Management Small Business IT Outsourcing Companies
Cisco Management Server Support
Progent can provide rapid online access to Cisco-certified CCIE networking consultants. Progent's CCIE experts can link to your network via advanced remote support tools to deliver quick and economical analysis and remediation of urgent network infrastructure issues.
Professional Spora ransomware hot line
Award Winning Consultants ransomware data restore
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help you to contain the progress of an ongoing ransomware breach. Call 800-462-8800
ProSight DPS ECHO Hybrid Cloud Backup/Recovery Specialists
Cloud Backup Security and Compliance Support and Help
ProSight ECHO Data Protection Services from Progent offer small and medium-sized businesses a low-cost end-to-end service for cloud backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup activities and allows rapid restoration of critical data, apps and VMs that have become unavailable or damaged due to component failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-premises storage device, or to both. Progent's disaster recovery specialists can deliver advanced expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FIRPA, and PCI and, whenever necessary, can help you to recover your critical information.
.NET Software Coder
Contract Development DotNET
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development environment and can build or modernize .NET apps rapidly and at low cost.
Microsoft Operations Manager Case Study
Operations Manager Case Study
Before Progent's Microsoft Operations Manager solution, system problems were handled reactively, after workers complained about them. With the help of proactive, automated warnings and trend analyses sent by MOM, Progent is now able to address system problems before they grow to be serious enough to disrupt network availability. Because of MOM, Progent can resolve incipient problems before clients are aware that the problems are there. Progent offers help for MOM 2005 and MOM 2000 to deliver small business IT systems enterprise-class availability, security and performance.
SQL Server 2014 Remote Troubleshooting
SQL Server 2014 Resource Governance Specialists
SQL Server 2014 includes major improvements in key areas including performance, availability, compliance, and cloud integration. SQL Server 2014 is the first release of SQL Server that incorporates in-memory capability that works seamlessly across all types of applications including OLTP, enterprise data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and onsite consulting services such as system design, deployment, administration, troubleshooting, and application development expertise to help organizations of all sizes to realize maximum business value from their SQL Server 2014 investment.
CISSP Certified Security Systems Engineer Consultant
Specialist CISSP-ISSAP Cybersecurity
Progent's CISSP-certified cybersecurity experts can assist organizations of all sizes with any aspect of IT security. Progent can implement cost-effective cybersecurity systems that protect a small office against advanced malware attacks or Progent can plan, configure, and monitor a comprehensive security strategy for hybrid enterprise networks that support local, online, and mobile clients sharing network resources spread over multiple physical datacenters and public and private clouds.
Biggest Small Business Server Premium Add-on IT Services
Microsoft SBS Server Professionals
Microsoft Small Business Server is an affordable collection of essential servers that provides the basis for a powerful but manageable IT network. The IT demands of the Microsoft .NET products included with Small Business Server requires a computer consultant with hands-on background planning and integrating cohesive, end-to-end business technology environments. Progent's Small Business Server consultants have an average of over a decade of experience integrating business networks founded on Microsoft technology. This background assures you results in deploying, managing, and repairing network solutions that include the SBS Server package of servers and applications.
Top Quality Microsoft Certified Partner Dynamics GP 2015 R2 Migration Consultants
Dynamics GP 2015 R2 Migration Consultant
Microsoft Dynamics GP 2015 R2 features a revamped architecture that enhances cloud integration, supports popular handheld devices, permits single login with Microsoft Azure Active Directory, and strengthens security. Dynamics 2015 R2 also simplifies management reporting, includes nine new Workflows, extends the Web Client, and adds more than 100 enhancements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad knowledge and hands-on experience to resolve the many technical and business challenges associated with deploying and managing Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will maximize the business value of your investment in this mission-critical platform.
24/7 Microsoft Exchange Server Migration Engineers
Microsoft Exchange 2010 Upgrade Consultant Services
Progent can provide expert support for each step of your Microsoft Exchange 2010 migration including outsourced or co-sourced project management, site prep, project design and documentation, specification of all new software and hardware required, suggested vendor sourcing, system testing at customer site or at Progent's test lab, managing temporary coexistence between Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, deactivating the old servers, and training for client's IT group and users.
24 Hour Offsite Managed Data Backup/Recovery Services Support Outsourcing
Emergency ProSight DPS ECHO Backup and Recovery Services Specialists
ProSight ECHO Data Protection Services from Progent offer small and mid-sized organizations a low-cost and fully managed solution for cloud backup/disaster recovery. ProSight Data Protection Services automates your backup activities and enables fast restoration of critical files, applications and VMs that have become unavailable or corrupted as a result of component failures, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's disaster recovery consultants can deliver world-class expertise to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical data.
