Chicago Consulting
Short Term IT Staffing for Computer Support Organizations
In addition to providing rapid access to top-tier IT consultants and subject matter experts to assist Chicago, Illinois companies to resolve discrete technical problems or longer-term projects, Progent can provide short-term supplemental staffing to deliver more generalized assistance like desktop support, IT administration, and Help Desk call center services. Temporary staffing makes it possible for businesses to respond to expected or unexpected peaks in the need for network services, which may result from scenarios such as company mergers, data center moves, platform migration, paradigm shifts like work-from-home, disaster recovery, busy seasons, or new compliance requirements. Short-term IT staff augmentation can also cover gaps resulting from the absence of in-house staff members because of scheduled vacations, health issues, resignation, or other reasons.
Advantages of Progent's Short-Term Staff Augmentation Services Progent's temporary staff augmentation services give businesses the flexibility to respond to increases in requirements for IT personnel without dealing with the expense and delays associated with vetting and recruiting reliable technical help and without the burden of adding to your in-house head count.
Key aspects of Progent's short-term staff augmentation services include:
- Fast access to seasoned IT pros
- Simple engagement, cessation, and resumption of services
- Transparent extension of your in-house network support staff
- Comprehensive reporting of all services delivered
- Optional escalation from Tier 1 up to Tier 3 services so even the toughest issues get resolved promptly
- Close working relationship with a top-level, full-spectrum resource for network support
Progent's shared Help Desk program is a specialized on-going staff augmentation option that allows IT groups to divide the work of Call Center support transparently between their full-time IT personnel and Progent's nationwide pool of IT support experts. Working as a seamless extension of your full-time Call Center, Progent's shared Help Desk Call Center program is a collaborative support solution powered by the industry's leading shared professional services tool for streamlining, service calls, ticketing, assigning ownership, tracking progress, and producing documentation.
Why Choose Progent?
Progent has 20 years of background delivering remote and on-premises IT services for businesses throughout the U.S. Progent's IT experts have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, IBM, and other leading vendors. Progent's cybersecurity consultants have earned advanced certifications including CISSP-ISSAP, CISA, and CRISC. Find out more about Progent's technology certifications.
Progent's Practice Areas for Chicago, Illinois Organizations
Progent's nationwide team of certified consultants and technical experts offers Chicago, Illinois companies a broad range of remote consulting and troubleshooting services. Practice areas covered under Progent's reseller program for IT service organizations include:
- Exchange 2019 Consulting
- Microsoft Exchange 2016 Migration
- Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Migration
- Windows 11 Upgrade Support Services
- Windows 10 Support
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Migration
- Active Directory and MS Entra ID Design
- Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Expertise
- Azure, AWS, Google Cloud
- Remote Network Technical Support
- Telecommuter Integration
- Cisco Network
- Juniper Networks Expertise
- Cisco Routers Configuration
- Security and Compliance Monitoring
- Disaster Recovery Preparedness
- Stealth Penetration Testing
- Firewall Setup
- Call Center Services
- Desktop Support
- Colocation Center Solutions
- Operations Manager (SCOM) Monitoring
- System Center Configuration Manager (SCCM) Automation
- Microsoft Access Programming
- Virtual Server Automation
- Rapid, Affordable .NET Application Development.
- Hyper-V Integration
- VMware vSphere Integration
- Citrix XenApp and XenServer Integration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Support
- Smartphone Management
- Apple iPhone Support
- Google Android Smartphone Management
- Ransomware Defense and Recovery
- Data Backup/Restore Solutions
- Cisco IP Voice Technology and Conferencing
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi 6/6E AP Integration
- Wi-Fi Site Surveys
Contact Progent for Short-Term Staff Augmentation for Chicago, Illinois Companies
To find out more about Progent's short-term staff augmentation services for Chicago, Illinois businesses, call
An index of content::
Dynamics GP Software Computer Consultants
Microsoft GP/Great Plains Consultant Services
Progent can help you plan and execute a smooth move to Dynamics GP so that you retain your information, strengthen your protection, enhance your analytics, take complete advantage of Microsoft Office support, and reduce productivity disruption by creating and executing a sensible migration plan. Progent can also help educate new Microsoft Dynamics GP/Great Plains users so you don't waste productivity. Progent can improve your financial reports and business analytics by providing Crystal Reports help, FRx programming, and Microsoft Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and designing with VBasic, XML and other platforms make it possible to produce custom line-of-business applications and eCommerce programs that work transparently with Dynamics GP/Great Plains.
Presentation Server Technology Consulting
Citrix XenApp Network Engineer
Progent's Citrix experts can help you to design, implement, manage, and troubleshoot a virtual application delivery solution built on XenApp. Progent's Cisco-certified CCIE network engineers can help you optimize your network infrastructure for delivering server and client-side applications, and Progent's datacenter support experts can assist your organization to administer and maintain a remote datacenter that offers high availability, advanced security, and fast recovery.
Cisco Firepower 9300 Series Firewalls Technology Consulting
24/7/365 Cisco ASA 5500-X with Firepower Online Support Services
The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more value than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network experts can help your company to maintain your current PIX or Cisco ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, deploy, tune, manage and debug firewall environments built on Cisco ASA firewalls with Firepower Services.
Utah Consulting Organization
Onsite Support Oklahoma
Progent's Technical Response Center provides national extended hours remote help for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service experts offer after-hours phone help and online secure computer access to isolate and repair technical problems quickly and economically. The breadth of technical experience represented by Progent's team of country-wide support professionals allows Progent to escalate even the toughest problems to appropriate experts as required. For critical problems, the TRC tries to answer your request for service in less than one hour.
Consultant Services Microsoft Teams and Android
Microsoft Teams management Consulting
Progent can assist you to plan a migration to Teams from Skype for Business or Lync Server and install, manage, and troubleshoot a cloud-based or mixed deployment of Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone system.
SentinelOne Singularity XDR Professionals
Services SentinelOne Singularity Control Integration
Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management platform that includes machine learning technology and expert services to deliver comprehensive endpoint detection and response.
Endpoint patch management Consulting
iPhone patch management Services
Progent's managed services for patch management offer businesses of any size a flexible and cost-effective alternative for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, peripherals {like printers, network infrastructure appliances like routers and Wi-Fi access points, and Internet-of-Things (IoT) devices such as alarms and health monitors.
SCCM 2012 Intune Integration Online Support Services
SCCM 2012 Site Hierarchy Design Remote Support Services
Progent's Microsoft-certified consultants can help your organization to prepare for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can help you to upgrade efficiently to SCCM 2012 from an older device management platform or help you to modify your existing SCCM 2012 ecosystem to support your evolving IT needs. In addition, Progent can help you to build a software foundation that takes full advantage of SCCM by delivering advanced consulting support for associated Microsoft technologies such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
SentinelOne Endpoint Virus Immunization Consultant Services
SentinelOne Singularity and Vigilance Integration Professionals
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that incorporates machine learning technology and advanced services to provide cutting-edge endpoint detection and response (EDR).
