Mission Viejo Expertise
IT Staff Augmentation for IT Support Organizations
In addition to offering fast contact with top-tier network consultants and subject matter experts (SMEs) to assist Mission Viejo, California businesses to resolve specific technical issues or strategic initiatives, Progent offers short-term supplemental staffing to deliver more generalized assistance like PC help, network administration, and Help Desk response. On-demand staffing can help organizations to deal with expected or surprise peaks in demand for network services, which may be caused by scenarios like company mergers, data center relocation, platform upgrades, paradigm shifts like work-from-home, disaster response, seasonal variations, or regulatory mandates. Short-term IT staff augmentation can also cover gaps left by the loss of full-time IT personnel because of scheduled vacations, health issues, termination, or other reasons.
Benefits of Progent's Short-Term IT Staffing Services Progent's temporary supplemental staffing services offer organizations the flexibility to react to surges in demand for IT personnel without being saddled with the costs and hassle associated with vetting and hiring appropriate technical help and without the risk of adding to your permanent head count.
Key features of Progent's temporary supplemental staffing services include:
- Fast access to seasoned IT professionals
- Easy engagement, termination, and re-engagement of services
- Seamless extension of your full-time IT team
- Comprehensive documentation of all services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled promptly
- Close working relationship with a world-class, full-service source for network support
Progent's co-managed Call Center service is a proven on-going staff expansion option that allows IT organizations to share the work of Help Desk Call Center support seamlessly between their internal network staff and Progent's extensive pool of technical support specialists. Working as a seamless extension of your full-time Help Desk, Progent's co-managed Help Desk Call Center program is a joint support solution based on by the industry's leading group professional services (PSA) tool for managing, service calls, ticketing, assigning ownership, tracking responses, and producing documentation.
Why Choose Progent?
Progent has two decades of experience delivering remote and on-premises network expertise for businesses throughout the United States. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading technology companies. Progent's security and compliance consultants have earned advanced certifications including CISSP, CISM, and CRISC. Find out more details about Progent's certifications.
Progent's Practice Areas for Mission Viejo, California Organizations
Progent's veteran team of certified consultants can provide Mission Viejo, California companies a wide array of remote technical guidance and troubleshooting services. Practice areas offered under Progent's reseller program for IT service firms include:
- Exchange Server 2019 Consulting
- Microsoft Exchange 2016 Migration
- Windows Server 2022 solution design
- Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 11 Upgrade Consulting
- Windows 10 Configuration
- Windows 8.1 Support
- SharePoint Development
- SQL Server Consulting
- Active Directory and MS Entra ID Integration
- Office/Microsoft 365 Configuration
- Microsoft Dynamics GP (Great Plains) Consulting
- Microsoft Azure, Amazon AWS, Google Cloud Platform
- Online Network Technical Support
- Teleworker Integration
- Cisco Infrastructure
- Juniper Networks Technology
- Cisco Routers Configuration
- Security and Compliance Monitoring
- Disaster Recovery Planning
- Penetration Testing
- Firewall Setup
- Help Desk Call Center Outsourcing
- Desktop Support Services
- Colocation Center Support
- Operations Manager Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Programming
- Virtualization Management
- Rapid, Affordable .NET Software Development.
- Hyper-V Integration
- VMware vSphere Configuration
- Citrix XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iOS Support
- Smartphone Management
- Apple iPhone Support
- Google Android Phone Management
- Ransomware Defense and Recovery
- Backup/Restore Solutions
- Cisco VoIP Phones and Video Conferencing
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi 6/6E Access Point Configuration
- Wi-Fi Site Assessments
Contact Progent for Temporary Staffing Services for Mission Viejo, California Businesses
To learn more about Progent's short-term staffing services for Mission Viejo, California businesses, call
An index of content::
CIO IT Consultant
Microsoft Certified Chief Information Officer Computer Engineer
Progent can provide the part-time or temporary assistance of a veteran Chief Information Officer who can offer strategic direction to assist you pick and maintain network solutions appropriate for your current needs and that can serve as a firm basis for your growth. Progent's part-time or temporary CIO services offer financial advantages to organizations who want to maximize the impact of their network investment but who are unable or hesitant to add another high-level manager to their full-time staff. Because Progent is vendor-neutral, with a sizable team of engineers certified to maintain all major OS platforms and networking technologies plus a broad range and business software, Progent is in an ideal position to offer unbiased advice as well as expert technical help for building and maintaining IT solutions that match the special needs of your business.
CISA Certified Security Audit Consultant Services
Consulting Services Cybersecurity Audit
The Certified Information Systems Auditor (CISA) credential is a globally recognized achievement that indicates expertise in IS security audit and control. Accredited by ANSI, the CISA accreditation requires that consultants pass an extensive examination given by the ISACA international professional group. Progent can provide the services of a CISA-Premier network security audit consultant trained to assist businesses in the areas of information systems audit process, information technology governance, network assets and infrastructure ROI, IT service delivery, protection of data assets, and business continuity planning.
Top Ranked Consult VMware Live Migration
VMware vCenter Server Engineers
Progent can provide the support of a certified VMware VCDX consultant to help your organization design, deploy, manage and troubleshoot VMware vSphere-based virtualization solution for on-premises networks, cloud environments, or hybrid deployments. Progent offers world-class knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and application continuity. Progent has extensive understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud used for administering private and public cloud and hybrid cloud environments that provide high availability, data security, and disaster recovery.
Custom e-Commerce Coding
Programming Company Custom Applications
For custom application creation, Progent can provide programming consultants to write business applications in areas such as commercial transaction webs, web site design, Microsoft Business Solutions packages including Great Plains Software accounting system, and specialized management reports produced by Crystal Reports, Access Report, or FRx Reports. Progent's experts can use Internet Information Services to build company-specific eCommerce solutions powered by Microsoft ASP.NET. Also, Progent offers experts in a wide range of custom software development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide specialists in custom Microsoft Access, custom Microsoft Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
Exchange Server 2016 Migration Online Support
Microsoft Exchange 2016 Upgrade Planning Online Support
Progent can help your business in any and all phases of your upgrade to Microsoft Exchange 2016 including planning high availability system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; determining storage capacity required for your VMs, databases and log files; setting up HLB for high-availability client access services; designing, setting up and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Top Ranked CRISC Certified Risk and Information Systems Control Architect Consultant Services
CRISC Certified Risk and Information Systems Control Architect Technology Professional
Progent can provide the services of a CRISC-certified risk management consultant to help you to plan and deploy an enterprise risk management (ERM) solution based on best practices promoted by CRISC and crafted to align with your company's risk appetite, business objectives, and budgetary guidelines.
Extended Service Desk Engineer
Shared Service Desk Technical Support
Progent's Shared Help Desk service allows your IT organization to split the load for Help Desk support seamlessly between your IT staff and Progent's large roster of seasoned desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution built around ConnectWise Manage, the top shared professional services automation (PSA) tool for handling service requests, ticketing, ownership, progress tracking, and metrics.
SCCM 2016 Security Remote Troubleshooting
On-site Support System Center 2016 Configuration Manager
Configuration Manager 2016 automates application and device deployment at scale, streamlines security and compliance settings control, inventories network assets, protects against company data leakage, provides health monitoring, enables secure self service, and delivers a single control mechanism for administering multi-operating system networks running on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud experts can help businesses of any size with any facet of designing, installing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid environments.
Urgent ProSight Remote IT Management Professionals
Open Now ProSight Network Management Outsourcing Professional
Progent's ProSight family of managed services are intended to provide businesses who have small in-house network administration and support staffs with low-cost help from enterprise-class management tools and consulting expertise. Benefits of Progent's ProSight line of managed services include fixed IT management expenses, automation of routine administrative processes, ongoing adoption of the latest technology, smooth migration from older systems to current solutions, improved alignment of information technology with strategic goals, guidance from seasoned network experts, and allowing management to focus on business instead of fast-evolving network technology.
SQL Server 2016 Application Migration Online Troubleshooting
SQL Server 2016 OLTP Remote Technical Support
SQL Server 2016 introduces major improvements in performance, scale, security, availability, mobile computing integration, plus integrated BI. New features include PolyBase for processing structured and unstructured files simultaneously for big data applications, R language integration, Dynamic Data Masking, Mobile Reports, and seamless control over local and cloud-based operations and services. Progent's Microsoft-certified consultants can deliver online and onsite expertise to assist businesses of all sizes to implement, administer or troubleshoot any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
System Center 2016 and Windows Server 2016 Integration
Support and Integration System Center 2016 and Linux Integration
System Center 2016 delivers important enhancements for managing hybrid cloud environments through comprehensive integration with Windows Server 2016, Windows 10; seamless integration of heterogeneous environments that include various Linux distributions, Hyper-V and VMware; and better public and private cloud support including tighter integration with Microsoft Intune for iPhone and Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff can provide advanced online and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and configure a new deployment of Microsoft System Center 2016, expand or optimize your current one, migrate efficiently from a prior release of System Center, or debug your System Center environment.
MRTG for Linux Technology Professional
MRTG Online Technical Support
Network monitoring typically consists of tracking a network's resource usage to help uncover data traffic bottlenecks or fix hardware or program problems. Nagios and Multi Router Traffic Grapher (MRTG) are powerful, license-free monitoring tools that run under Linux and can be used to observe multi-OS networks where Linux and Windows coexist. Progent's system integration engineers can show you how to take advantage of both these tools to optimize and troubleshoot your network. Progent's UNIX support services offer small companies and developers assistance with administering and servicing UNIX and Linux systems that coexist with Windows-based technology.
Information Technology Consultant Small Business
Small Office Repair Installation
Progent's Microsoft and Cisco premier network consultants can provide advanced support for a wide array of products and technologies and can deliver that assistance by phone nationwide or onsite in major cities across the country and anywhere in California. Progent offers remote help for information systems based on Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that incorporate a combination of Microsoft and UNIX/Linux technology. Progent also can provide access to the expertise of Cisco CCIE network specialists for complex connectivity issues, plus the assistance of CISA and CISM-accredited security consultants to assist with complex security design and problem solving. Progent has provided remote network support to businesses in all 50 states in the U.S.
Windows 8.1 BitLocker Small Business Network Consulting Firm
Windows 8.1 Consult
Windows 8.1 is designed to power computers ranging from smartphones and tablets to power-user desktops. A wealth of new and improved capabilities, including touch screen interface and iconic tile user interface, provide a wide selection of benefits for organizations who know how to put them to work. Progent's Microsoft-certified consultants can assist get your organization up to speed with Microsoft Windows 8.1 and make sure you derive maximum business advantage from the product's many technical enhancements.
Cisco Access Point Computer Specialists
Immediate Server Administration Cisco VoIP
Progent can help you to deploy Cisco's networking products to build a robust basis for your local, private cloud, or hybrid-cloud data center and streamline operations in key areas such as hardware consolidation, security and compliance, versatility, uptime, and recoverability.
Remote Network Monitoring Support
Expert Microsoft Certified Operations Manager IT Consulting
Remote 24x7 monitoring, automated alerts, and actionable reports are vital to maintaining the health of your IT system and eliminating preventable and expensive downtime. Remote Monitoring and Management solutions have progressed to the point that businesses of all sizes can afford a degree of network stability that was previously reserved for large enterprises. Progent offers a variety Remote Monitoring and Management solutions available as economical service packages created to assist your company to identify and fix a most IT network problems before they get big enough to disrupt your business.
Microsoft Teams security Specialist
Microsoft Teams topology Consulting
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Microsoft Virtual Machines Technology Consulting Services
24 Hour Microsoft Virtual Server 2005 Consultant Services
Microsoft Virtual Server, run on the Windows Server 2003 platform and powered by software originally developed by Connectix, provides the power needed to accomplish server consolidation, software upgrade, and server quarantine tasks via virtualization technology in an enterprise-ready IT network with high scalability, manageability, and reliability. Microsoft has targeted Virtual Server 2005 at companies who want to enhance operational efficiency in application programming and testing, migration from legacy mission-critical software, and server consolidation. Progent's professional Virtual Server consultants can help your business to assess and integrate Microsoft Virtual Server 2005.
Top Network Engineer Remote NinjaOne Server Management
NinjaOne Desktop Monitoring and Reporting Remote Consulting
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses advanced remote monitoring and management techniques to keep your network running at peak levels by checking the state of vital devices.
64-bit Processing Consultancy
Microsoft 64-bit Server IT Services
Progent's Microsoft-premier engineers can help you to update your workstations from 32 to 64 bits. Progent can help you to calculate the risks and benefits of moving to 64-bit desktop computing, plan an affordable migration strategy that minimizes business interruptions, and deliver economical, professional online help to assist your organization to install 64-bit PC desktop software and applications on your current hardware.
Exchange 2019 Upgrade Technical Consultant
Exchange 2019 DLP Support Services
Progent can help you in any phase of your migration to Exchange 2019 including configuring Windows Server 2019 Core for hosting Exchange; designing HA system topology for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; planning and implementing Hyper-V virtualization; setting up hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and configuring Outlook.
Immediate Extended Call Center Online Support
Extended Support Desk Configuration
Progent offers three basic types of Help Desk services including Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of authorized Microsoft professionals gives your clients easy access to a reliable support group with extensive experience providing phone support and online troubleshooting for networks powered by Microsoft products. Progent's concentration is on earning the support Helpdesk a respected image as a solid contributor to company productivity. Progent's goal is to fix and not simply record problems.
Windows Server 2019 and SQL Server Computer Consultant
Microsoft Certified Partner Windows Server 2019 integration Information Technology Consulting
Progent's certified Windows Server 2019 consultants can assist your company to design and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid model. Windows Server 2019 offers significant enhancements in scale, speed, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.
24x7x365 Immediate Staff Augmentation Support Services
Immediate IT Staff Augmentation Services Remote Technical Support
Progent's short-term staff augmentation services allow organizations to meet sudden increases in demand for network professionals without incurring the expense and hassle associated with identifying and hiring reliable technical workers and without adding to your full-time head count.
Duo Two-factor Authentication Computer Engineer
MFA and Single Sign-on Technology Consulting
Progent's Duo services incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables single-tap identity verification with iOS, Google Android, and other out-of-band devices.
Microsoft Teams firewall Consultancy
Microsoft Teams PSTN Gateway Consulting Services
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SQL Server 2014 AlwaysOn Availability Groups Computer Consulting
SQL Server 2014 Azure Backup Support Services
Microsoft SQL Server 2014 includes significant enhancements in critical areas such as speed, uptime, security, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that operates transparently with all workloads including Online Transaction Processing, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and on-premises services including system design, configuration, management, remediation, and software development expertise to enable businesses of any size to achieve fast return from their SQL Server 2014 investment.
Windows 2000 Remote Troubleshooting
On-site Technical Support Windows 2000
Progent's certified Windows Server 2000 consultants offer computer support and information technology consulting services for the complete line of Microsoft .NET Servers, Windows Server 2000, and Windows Server 2003. Progent's Windows 2000 Server integration, update, and troubleshooting services include system planning, installation, documentation, on-site and off-site support, Call Center outsourcing, professional security analysis, full service outsourcing, and economical co-sourcing.
Security Group Barracuda Networks SSL VPN
Barracuda Networks F80B Series Firewalls Security Firms
Barracuda's budget-friendly CloudGen Firewall appliances combine web filtering, safe remote connectivity, SSL tunnel VPN, high-security SD-WAN, and modern Zero-Trust support with centrally managed and monitored services throughout your entire enterprise including on-premises, public cloud, and hybrid deployment models. Public clouds supported include Azure, AWS, and Google Cloud Platform. Progent has the skill to serve as your one-stop source for network help, administration, education, and cybersecurity consulting.
Immediate Setup and Support Meraki Air Marshal
Support and Setup Meraki MR84 Access Point
Progent's Cisco-certified wireless networking consultants offer remote and on-premises consulting and support services to assist your organization to plan, install, administer, tune, and repair wireless networks that utilize Cisco's Meraki access points. Progent's consultants can also help your organization to design and implement hybrid environments that integrate on-premises and cloud-hosted services and that deliver seamless connectivity, advanced security and compliance, unified management, and consistent performance for all your wired and wireless endpoints.
QTS/Herakles Internet Data Center Professional
QTS Sacramento Colocation Center Engineers
The QTS (formerly Herakles) Colocation Center facility is located in the earthquake-neutral Natomas area of Sacramento, CA. If your company is now using the QTS Sacramento data center as a colocation site or if you are planning on migrating your main or disaster recovery equipment to the Herakles data center, Progent can provide a variety of budget-friendly services that include data center migration, equipment deployment and updates, network optimization, comprehensive project management services, virtual server expertise, offsite monitoring, centralized network administration, application programming, disaster recovery planning and testing, data security evaluation, and the support of Progent's Test Lab.
Microsoft and Mac Desktop Information Technology Consulting Company
Microsoft and Mac Desktop Information Technology Outsourcing Company
Progent can deliver a broad array of affordable support services to help your business to install, integrate, troubleshoot, and manage workstations and laptops based on Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide onsite or online assistance for individual computers or laptops or help you to design and implement a large-scale rollout of new or revised operating system platforms and applications. Progent can also supply consultants and technicians to help you to prepare for and complete a site move or consolidation designed to produce minimal interruption to your business.
Network Design and Configuration Project Methodology
MSF Information Technology Outsourcing Firms
In conducting consulting tasks for corporate clients, Progent uses a structured methodology based on specified milestones in order to achieve budgetary, scheduling and engineering targets while reducing business disruption. Progent's Enterprise Services Project Methodology follows accepted project management standards based on the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, test models, design tuning, and expert deployment. All facets are recorded to make available a comprehensive description of technical services performed and to help in downstream system maintenance.
.NET C++ Programming
DotNET Framework Development
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development environment and are able to create or enhance .NET apps quickly and at low cost.
Remote Microsoft Certified Expert Engineer Project Design
IT Development Project Professionals
For enterprise project management support, Progent offers access to senior information technology professionals with decades of background in technology management, program development, and process engineering for organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide project management expertise to assist enterprise customers adhere to best practices to make sure strategic projects are completed on time and within budget.
