Progent offers national remote help and consulting services for businesses who operate Apple macOS and OS X environments or whose information systems feature a mix of Mac and Microsoft technology. Progent's consultants can provide Mac clients a variety of services such as desktop assistance, upgrading to the current edition of macOS from earlier versions of Apple macOS or OS X, plus help with Mac application software. Progent can also assist you with Apple iPhone and iPad integration and management, or moving to iCloud services. Online IT help provides maximum leverage for your information technology budget by preserving client efficiency and shortening the time charged for network repair services. Sophisticated remote support utilities and experienced service specialists and consultants combine to enable Progent to handle the majority of network issues without squandering time and expense by traveling to your location. In the vast majority of situations your IT problems can be remediated by telephone or via a mix of telephone help and online connectivity. Progent can make available Cisco CCIE network engineers and CISM and CISSP qualified security specialists to assist you with the most challenging system issues.


Additional Topics of Interest

Peppercon eRIC Professional
Specialists for Dell DRAC

Remote management cards offer network administrators full control over a server without the requirement for a personal presence. Using these server management cards, all console screen data plus keyboard and mouse operations are exported to an off-site session to a support professional who can be located anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to design, deploy, and support a fault-tolerant company network that incorporates remote management cards and Progent can utilize these remote management cards to provide low-cost remote technical assistance. Progent has experience with a number of remote management cards such as Aten remote management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out 100c remote server management cards, and Peppercon remote server management cards.

SQL Server Reporting Services Computer Consulting
Microsoft MS SQL Application Support

SQL Server 2000 is a rich, Web-enabled database and data analysis package that opens the door to the rapid creation of cutting-edge high-end programs that can give your business a critical competitive advantage. SQL Server features core support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of work helping with Microsoft technology, assures you success in designing, installing and administering Microsoft SQL Server applications that are well integrated with other applications based on Microsoft's .NET platform.

Microsoft Certified Expert Windows Server Essentials Disaster Recovery Engineers
Windows Server Essentials Upgrade Technology Professional in Frisco, TX

Microsoft Windows Server 2012 R2 Essentials is a value-priced, versatile platform that allows small organizations to make the move from the older physical in-house datacenter to the modern hybrid networking paradigm that includes both local and cloud-hosted resources. Progent's Microsoft-certified consultants offer budget-friendly online consulting and technical support services for Microsoft Windows Server Essentials. Progent can assist you to evaluate the potential productivity and cost advantages of migrating to Windows Server Essentials and implementing a hybrid local/cloud-based model for your network ecosystem. Progent offers comprehensive project management support so you can plan and execute an efficient migration to Microsoft Windows Server Essentials, Office 365, and other Azure Cloud applications and services. Progent can also provide ongoing consulting help, technical support, and customized training.

802.11x Wireless Consultant
802.11ac Wireless Access Point Consulting in San Jose, California, Silicon Valley

Progent's Cisco-certified Wi-Fi technology consulting experts can assist you to configure, administer, and troubleshoot Cisco wireless devices such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points plus Cisco's Wireless Network Controllers.

Lync Server 2013 Front End Pool Specialists
Lync Server 2013 disaster recovery Consulting Services

Lync Server 2013, renamed Skype for Business, allows businesses of all sizes to create a manageable and secure communications environment that supports the modern Bring-Your-Own-Device computing style with instant messaging (IM), presence, audio/video and web meetings with app sharing, as well as IP and PSTN calling across a broad assortment of desktop and handheld endpoints. Progent's certified Lync 2013 consultants and system architects can assist your company to assess the business benefits of Lync 2013, create an on-premises, cloud-resident (via Lync Online) or mixed topology appropriate for your current and future plans, deploy Lync Server 2013 so as to speed up your return on investment, and deliver live online and on-premises training to your management staff and users. Progent has expertise in key pieces of a Lync 2013 solution that include Microsoft Windows Server, SQL Server and Exchange, and Progent can assist you to combine Lync Server 2013 with key Office and Office 365 apps including Outlook and PowerPoint.

Microsoft ISA Server 2006 Specialist
ISA 2006 Firewall Consultancy Maine

Application Publishing with ISA Server 2006 provides more control over intranet applications while supporting increased efficiency by making these resources accessible to authorized remote users. ISA Server can guard corporate applications, services, and data across all network components with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-qualified ISA Server 2006 experts can show you how to design, install, set up, and support Internet Security and Acceleration Server 2006 on your system so that your business benefits from a highly functional and economical balance of protection, productivity, and speed.

Windows 10 Trusted Boot Configuration
Windows 10 Installation Consultants

Progent's Windows consulting experts can help businesses of any size to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Windows. Remote and on-premises evaluation and migration services for Microsoft Windows 10 offered by Progent's experts include Return on Investment analysis, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, telecommuter connectivity, security and compliance, automated deployment and administration, infrastructure optimization, Wi-Fi support, business continuity planning, group and personal training for IT support personnel and end users, and post-migration technical help.

Cisco Jabber Consulting Services
Cisco Jabber Integration in Washington, DC

Cisco Unified Communications Manager (CUCM), previously known as CallManager, functions as the foundation of Cisco's collaboration portfolio. CUCM and Cisco Unified Communications Manager Express provide a modern IP-PBX by integrating closely with unified messaging apps such as Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's CCIE-certified network consultants can deliver effective and affordable online and onsite expertise to help organizations of all sizes to create and maintain CUCM environments by providing Unified Communications Manager integration and troubleshooting consulting services that add optimum business value. Progent can assist with any aspect of CUCM support and debugging in areas such as integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, deploying ISR G2 routers with CUBE support, designing Cisco UCS server failover solutions for survivability, capacity planning, and integration with Microsoft Exchange and Skype for Business.

Specialists for Infor SyteLine CloudSuite
Infor CloudSuite 9.00 Professionals in Arlington, TX

Infor CloudSuite Industrial, previously called SyteLine, is an ERP solution that incorporates over a quarter century of background assisting manufacturing and distribution companies to manage supply chains and improve the efficiency of critical business processes to get products to market quickly and meet customer commitments consistently. Progent offers the skills of an ERP specialist with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide remote or on-premises services that spans from as-needed guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Excel and SQL integration, disaster recovery planning, and database administration.

CISSP Certified Security Small Business Migration
New York, New York Small Business Upgrading

Progent delivers the services of Microsoft and Cisco-certified IT consulting professionals to show clients economical alternatives to help organizations optimize the benefits of Microsoft and Cisco technology. For environments that span from small offices to large enterprises, Progent's network engineers can assist you to improve your information system's e-mail architecture, protection, reliability, throughput, and IT administration.

Barracuda Backup Restore Remote Consulting
Barracuda Backup Verification Specialist Sunnyvale, CA

Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and mid-size organizations. A Barracuda Backup solution can include a purpose-built hardware storage device manufactured by Barracuda or a software-based appliance with comparable features but which uses your existing storage hardware. Barracuda Backup protects vital company data produced on-premises, at one or more remote locations, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting support services to assist you to plan, configure, manage and troubleshoot a backup and disaster recovery system built on Barracuda technology.

64-bit Computing Consulting
MCSE Expert Certified Integration Services for 64-bit Upgrade Sacramento County

Progent's Microsoft-certified consultants can help you plan, document, implement, administer, and troubleshoot a network-wide move to 64-bit server and client OS software and business applications. Progent can help you pilot your 64-bit environment to verify that it handles all of the important 32-bit applications that you want to retain plus the new 64-bit editions of applications you plan to run.

CISM Security Security Altaro VM Backup with Azure Support and Integration
Altaro VM Backup and vSphere Technical Support San Francisco Bay Area

Altaro VM Backup software offers small businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud environments and also supports cost-effective backup to Azure Block Blob storage. Top features include state-of-the-art Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup intervals as little as five minutes for reducing your exposure to data loss, advanced encryption, item-level restore options for specific files and emails, support for Windows Server Cluster Shared Volumes and VMware vCenter for managing larger deployments, and support for Microsoft Volume Shadow Copy Service to back up live virtual machines without downtime. Progent is an Altaro partner and can provide a wide array of consulting services to help you to design, install, optimize and troubleshoot a backup/restore system based on Altaro VM Backup software.


















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