For business computer networks located within the state of Oregon, Progent's Microsoft qualified consultants can provide online help and troubleshooting to fix your network systems issues fast and affordably. Progent has acquired world-class expertise, software utilities, and support knowledge bases to troubleshoot and fix network problems while avoiding the expense and delays associated with onsite service visits.
If your Oregon business is located outside of the larger metropolitan areas such as Portland, Salem, Eugene, Gresham, or Beaverton, your local computer support choices may be limited in skills, or not available during a crisis. This can result in a office network that is unstable or causing efficiency loss due to technical issues persisting for too long. Progentís group of seasoned network professionals average more than 12 years of real-world industry experience, in the trenches of network support, performing a large range of technical tasks for a extensive range of clients. This means you get not just the technical skills needed for the job, but a professional with demonstrated methods for applying that expertise to assist with affordable network solutions.
Progent's Consulting, Programming and Training Services for Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a broad range of online support services to help your organization to design, develop, test, install, manage, and troubleshoot business applications based on any release of Excel, including Office Excel desktop and Office 365 Excel. Progent can help you to move your existing Excel solutions to the newest versions of Excel, integrate Excel with Apple iOS and Android smart phones and tablets, and identify and fix compatibility problems between different versions of Office Excel. Progent offers on-demand support to clients who need a fast fix to a specific issue associated with Office Excel and Progent also offers full project management services for migrating or developing mission-critical applications based on Excel. Progent's affordable online training classes for Excel can be custom tailored to meet the special requirements of individuals or groups.
Amazon Web Services (AWS) Planning and Integration Consulting Services
Progent's Amazon AWS cloud integration experts offer cost-effective remote support to assist businesses of any size to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable low-latency storage, and Glacier for low-cost archival storage. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, administration, performance optimization, software license management, disaster recovery solutions, and security and compliance. Progent offers advanced expertise with firewalls and VPN access and can show you how to deploy cloud-centric or hybrid networking models that efficiently integrate Amazon AWS resources. Progent can provide as-needed consulting or Progent can provide comprehensive project management outsourcing to help you migrate smoothly to the Amazon AWS cloud.
ProSight Network Audits for Checking Network Infrastructure Health
Prosight Network Audits offer a quick and affordable way for small and mid-size organizations to obtain an unbiased assessment of the overall health of their information system. Based on some of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits show you how well the deployment of your core network assets adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI such as a more manageable and safer Active Directory environment. Both versions also provide the ongoing advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include simpler management, better compliance with information security standards, higher utilization of IT assets, quicker troubleshooting, more dependable backup and recovery, and less downtime. For details about ProSight Network Health Checks and to view sample reports, visit ProSight Network Audits.
Microsoft Windows 8.1 Administration and Troubleshooting and Migration
Progent's certified Windows 8.1 experts can deliver a variety of IT outsourcing and co-sourcing services to help companies of any size to maintain, manage, and repair environments that incorporate workstations, laptops, tablets, or Windows phones powered by Windows 8.1. Progent's consultants also offer Windows 10 migration assistance.
Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief phone interview with a Progent backup/recovery expert. The interview is designed to help evaluate your organization's preparedness either to stop or recover quickly after a ransomware attack. Progent will consult with you directly to gather information about your current AV defense and backup platform, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can apply best practices to build an efficient security and backup/recovery system that aligns with your company's requirements. For details, see The ProSight Ransomware Preparedness Report Service.
Full Range of Security Consulting Services
Progent's CISM, GIAC, and CISA certified security consultants can assist you to perform comprehensive security evaluations, recover rapidly from intrusions, configure firewalls, set up safe mechanisms for off-site and mobile connectivity, install spam and virus protection and email encryption, and craft a company-wide security strategy built around 24x7 automated monitoring. Progent's ProSight family of remote security monitoring services includes ProSight Active Security Monitoring for ransomware defense and ProSight Enhanced Security Protection for unified endpoint protection.
NetApp SAN Storage Solutions
Progent offers enterprise customers remote or on-premises NetApp SAN consulting support for NetApp's complete portfolio of SAN storage software and hardware products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series storage products. Components of NetApp SAN solutions supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, non-disruptive patching, storage management, security and compliance, disaster recovery, and troubleshooting. Progent can provide Tier 3 support to assist you to take care of problems with NetApp SAN deployments quickly and affordably following best practices.
ERP Consulting Expertise for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies more than a quarter century of background helping manufacturing, distribution and service companies to simplify complicated supply chains and streamline critical business processes in order to get products to market fast and meet customer schedules consistently. Progent offers the skills of an ERP specialist with more than two decades of background with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or onsite services that spans from as-needed guidance to end-to-end solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, technical support, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services. To learn more, visit SyteLine/Infor CloudSuite Industrial ERP Consulting Services.
Expert Support Services for Systems at Colocation Sites
There are hundreds of enterprise-class colocation centers in Northern California and major cities throughout the U.S., and Progent's Internet data center expert consultants can enhance your network's reliability and performance by helping you select a colocation facility that meets the particular needs of your organization including geographic location, size, communications, affordability, and extra additional features and services. Progentís data center support services are intended for companies with hardware housed at colo hosting facilities and requiring timely on-premises help at the colo facility plus remote help from Microsoft and Cisco qualified experts. Progent provides a variety of collocation center support services including network architecture evaluation, Windows and Linux server installation and maintenance, tech support for server and telecommunications infrastructure, development and deployment of zero-downtime systems, architecting and implementing layered security defenses, firewall configuration and support, designing load balancing environments, and planning high-availability server cluster configurations.
Progent's Online Consulting and Training Services for Office Word and Microsoft Office 365 Word
Progent's Microsoft Office Word and Office 365 Word consultants can provide a broad range of economical online consulting services to assist your organization to manage your existing Microsoft Office Word environment or assist you to upgrade to a newer version of Microsoft Office Word. Support offered by Progent's Word experts include VBA programming, identifying and fixing compatibility issues between different releases of Office Word, integrating Word with different Office applications such as Office Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,network enhancements for dependable. reliable cloud access, security and compliance support, and smart phone and tablet synchronization, and online Microsoft Office Word training sessions tailored for individuals or groups.
Progent's Consulting Support for SQL Server 2014
Microsoft SQL Server 2014 incorporates major improvements in critical areas such as speed, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory technology that operates transparently across all types of applications including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and onsite services such as planning, configuration, administration, troubleshooting, and application development expertise to enable businesses of any size to realize maximum business value from their SQL Server 2014 deployment. In case your organization is currently using Microsoft SQL Server 2014, Progent can assist you to carry out a smooth transition to Microsoft SQL Server 2016.
Response Time of Progent's TRC for Online Computer Support
Progent's Technical Response Center (TRC) is committed to providing the highest quality of online computer support services possible for emergency and non-critical problems. For urgent problems that affect many workers, crucial people, or a mission-critical application, the Technical Response Center is set up to engage in one hour or less. For standard problems, the TRC will within two hours. Regardless of criticality, your trouble ticket will be generated promptly and accurately, You will be sent a confirmation from the trouble ticket system, and the TRC will get in touch with you on each corrected problem to confirm you are satisfied with the resolution and willing to close out the trouble ticket. Find out more details concerning Progent's TRC Customer Commitment.
64-bit Processing Migration Support Services
Progentís 64-bit upgrade specialists can help you to enhance your servers and desktop PCs efficiently from 32 to 64 bits. Progent can assist you to calculate the costs and benefits of upgrading to 64-bit processing, design a cost-effective upgrade process that minimizes operational interruptions, and provide responsive remote support to assist you to configure 64-bit software and application programs on your current computers. Progent's Microsoft-certified engineers can help your company to install the 64-bit editions of Microsoft platforms like Microsoft Windows Server, Exchange Server, Microsoft Windows 10, and Office Excel.
Mac Consulting Services
Progent's experts offer Apple macOS and OS X users a range of IT services such as remote Apple macOS and OS X desktop support, help with Mac software, Outlook for Mac and Exchange Server integration, Mac security and network infrastructure engineering, integration between Mac and Microsoft Windows networks, and individual training. For computer networks built exclusively on Apple macOS and OS X or for systems incorporating a combination of Mac, Linux, and Windows-based servers and desktops, Progent has the background and knowledge to handle the challenge of architecting, installing, and supporting an IT infrastructure that is reliable, protected, efficient, and aligned with your company's goals.
Talk to a Progent Computer Support Expert
To learn how to access a Progent network consultant for online or on-premises support in , phone 1-800-993-9400 or visit Online Computer Help.