If your business network is in Oregon you now have quick online contact with a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified engineer to help with the toughest problems affecting your IT network. Progent maintains among the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE support professionals accessible by phone of any nationwide support organization in the United States. The cost is competitive, billing is per minute, engagement is fast, and support is world class.
If your Oregon network is located outside of more populated metropolitan areas like Portland, Salem, Eugene, Gresham, or Beaverton, support from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers could be limited when you have a crisis. This can cause lost revenue for your business, angry clients, unproductive workers, and distracted management. By calling Progent's online services, you have access to a qualified engineer who can deliver assistance whenever you require it to keep your network on line.
Because Progent bills for telephone-based support on a per-minute basis, your business pays just for technical help received. Progent imposes no service activation surcharge. Some remote support companies have substantial minimum time requirements or bill for each quarter hour or longer. Progent's fine granularity and simple billing policy avoid big invoices for speedy solutions.
If your Oregon business requires online assistance for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's phone-based help, phone 866-776-4368, or see Contact Progent.
What Makes Progent's Remote Technical Support Program Special?
Progent's seasoned staff of remote consulting engineers possesses a wide array of world-class information technology knowledge. This enables Progent's online technical support experts to deal successfully with the most complex technical problems more quickly than is possible with typical independent service organizations or with the internal support staff commonly available to small or mid-size companies. Progent has developed the technology and skills to repair problems efficiently in many different computer configurations that incorporate mixtures of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's customer testimonials.)
Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CISCO CCIE consultants have earned advanced credentials including Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support engineers also hold a number of high-level Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), CCVP, and Design Associate.
To assist companies that run networks incorporating a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote service team makes available the expertise of consultants with prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering company-wide security expertise, Progent offers remote support from engineers who have been awarded the industry's top security certifications such as Certified Information Security Manager consultants, CISSP specialists, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's expertise combined with Progent's cooperative approach to repairing network difficulties allows trouble ticket escalation, if needed, to specialists with sufficient competence to resolve unusually intractable jobs. This speeds up remediation of urgent problems, prevents network disruption, and minimizes maintenance bills.
For companies throughout Oregon, Progent offers virtually instant online contact with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for emergency assistance to fix network issues that are impacting your business but are not within the skill set of your local computer support organization. Progent's UNIX, Linux, Solaris, macOS and OS X, and Cisco CCIE-qualified consultants can connect to your network using advanced remote support utilities in order to perform quick and economical diagnosis and repair of critical IT problems.
Troubleshooting Services Progent's Phone-based Support Specialists Can Offer Your Oregon Company
Progent network engineers are qualified to offer expert help for an extensive set of UNIX, Apple Mac, Cisco, and Microsoft technologies including:
Remote Expertise for UNIX, Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and macOS and OS X online network support team can help Oregon companies to maintain a broad array of computer products and technologies including network architecture, email support, security consulting for computer systems and business operations, Windows coexistence with UNIX, Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware options for processor consolidation and streamlined administration, and migration from older systems to contemporary environments based on newer versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Windows.
Progent's service experts can provide online technical help for computers based on popular variants of UNIX such as:
macOS and OS X,
IBM AIX Open UNIX,
HP-UX (Hewlett Packard UNIX),
Silicon Graphics IRIX or mainstream Linux packages including
Cisco Network Architecture and Security Products
Progent is unmatched in the computer support industry for providing fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are high-level networking engineers who qualify for this prestigious certification by completing thorough examinations given by Cisco. The vast majority of CCIEs work for big corporations or national ISPs, and as a result their skills are not easily available to the general public.
Cisco certified consultants from Progent can assist your company to architect, setup, and support a converged information system that can simplify operations, cut expenses, and speed the path to positive ROI. By combining Cisco routers expertise with Cisco Catalyst switches consulting services and Cisco wireless technology configuration help, Progent can significantly improve the strategic value of your integrated network in Oregon. For additional information concerning Progent's support for Cisco network appliances, refer to Cisco Network Consulting Expertise.
Microsoft Partner for Remote Technical Support for Windows
Progent's Microsoft-certified online service professionals offer computer troubleshooting and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your company the expertise of support engineers who can help your company with a wide variety of platform expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 consulting,
Windows Server 2008 support,
Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 integration,
Microsoft Exchange 2010 maintenance,
SharePoint Server design,
Microsoft Skype for Business Server planning and deployment support and Lync Server migration, Forefront TMG 2010 administration and ISA Server 2006 migration, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring,
Microsoft System Center 2012 Operations Manager monitoring and reporting,
Project Server training,
SBS Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Qualified System Security Engineers
Progent offers you the services of certified CISA, CISM, and ISSAP security professionals who offer a variety of security solutions that can enhance the resistance of your UNIX, Linux, Solaris, or macOS and OS X network against attacks or help you to recover fast from a breach. Security solutions offered by Progent include: extensive security analysis using platforms such as GFI LANguard NSS, NMAP Port Scanner, and products from Metasploit and Nikto; rapid recuperation from malicious assaults; configuring firewalls; designing safe architectures for remote and mobile connectivity; protecting your messaging system against viruses, spam and DHA attacks; and implementing round-the-clock proactive monitoring. To learn more about Progent's security expertise for small and medium-size companies, see Progent's Professional Services for System Security.
Applications Support: Webinar Training, Programming, Troubleshooting
Progent's Mac technology consultants can promote the creative facets of Mac computing by providing consulting services and education in graphics, audio, and video. Progent's consultants can provide expertise in a variety of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production facility.
Progent's Application Experts Team offers professional consulting expertise and education in specific application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom development, and education for familiar Microsoft applications including Microsoft CRM, Office Project, Office Word, and Microsoft Office Excel. To learn more concerning Progent's consulting, custom development, and education offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.
Call Center Outsourcing Alternatives
Progent provides several support programs for Call Center services that include UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Process Consulting and Staffing Services.
Progent is a Microsoft Partner and has a large roster of Cisco-certified networking experts. Progent's Help Desk Call Center staff of seasoned UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft professionals can provide your clients convenient access to a dependable technical support resource with extensive experience delivering telephone-based help and remote access troubleshooting for small and midsize business networks. Progent's focus is on giving the Help Desk a respected reputation as a significant driver of business success, and Progent's target is to fix and not just document problems. To find out more about Progent's Help Desk Call Center support and outsourcing services, visit Progent's Help Desk Services.
Progent's Online Technical Support Technologies
Progent has developed an arsenal of optimized technologies, evolved during more than a decade of field experience, dedicated to promoting the most advanced quality of service for providing online engineering help and troubleshooting for small and medium-size company IT systems. Progent offers secure VPN support for gateways from a variety of leading companies such as Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN remote connectivity permits the consultants of Progent's online support team to link to your environment remotely without compromising system security.
Progent's advanced customer support database application stores thorough records for all service provided to Progent's customers. Every authorized Progent staff engineer has the benefit of the specifics of services delivered to each client by any staff member. This database of trouble tickets and solutions is structured as an easily searchable proprietary knowledge base that allows Progent's online support professionals to communicate their knowledge with the whole team to ensure that the quality of Progent's technical support improves over time. Progent's partnerships with key industry leaders including Cisco and Microsoft make available additional extensive support databases as well as to vendors' in-house engineering staff that enable Progent's remote consulting experts to come up with the best solutions promptly.
Talk to a UNIX/Linux or Cisco Technical Assistance Expert Now
To see how you can ask a UNIX/Linux engineer or a Cisco CCIE for urgent online professional assistance in Oregon, phone 1-800-993-9400 or go to Urgent Remote Computer Support.