If your business computer network is in the state of Oregon you can have quick remote technical support from a UNIX or CCIE-certified expert to help with urgent problems affecting your computer network. Progent maintains one of the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals accessible online of any nationwide support organization in the country. Rates are competitive, charges are by the minute, engagement is immediate, and support is unbeatable.
If your Oregon network is away from major urban areas including Portland, Salem, Eugene, Gresham, or Beaverton, the availability of UNIX or Cisco CCIE experts could be limited during an emergency. This could mean a loss of revenue for your business, upset clients, idle workers, and distracted management. By calling Progent, you can get in touch with a qualified consultant who can provide help when you require it to keep your system running.
Since Progent charges for online service per minute, your business pays only for support delivered. Progent asks for no initialization fee. Some online support companies demand significant minimum fees or charge for every quarter hour or more. Progent's small granularity and simple pricing mechanism avoid unexpectedly large invoices for fast solutions.
If your Oregon business requires online support for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online support, phone 866-776-4368, or see Contact Progent.
What Makes Progent's Online Technical Support Program Unique?
Progent's experienced team of online support engineers has a broad range of world-class information technology knowledge. This enables Progent's online technical support experts to resolve the most complex network trouble more quickly than is feasible with ordinary independent service firms or with the in-house IT staff commonly found in small or mid-size companies. Progent has developed the tools and experience to repair problems efficiently in many different network configurations that incorporate mixtures of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Check out Progent's client testimonials.)
Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE service specialists have been awarded major credentials including Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote support engineers also have a variety of key Cisco certifications including Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, Voice Professional, and Design Associate.
To assist businesses who operate environments powered by a mix of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's remote support group offers the help of consultants have earned prestigious Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering high-level security expertise, Progent offers remote contact with professionals who hold important security certifications including CISM Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) consultants. The scope of Progent's expertise coupled with Progent's team-oriented approach to fixing network difficulties allows service escalation, if appropriate, to specialists with sufficient background to resolve particularly intractable problems. This speeds up resolutions of serious network problems, prevents network disruption, and reduces maintenance bills.
For businesses anywhere in Oregon, Progent allows fast remote access to a UNIX/Linux, Solaris, Apple macOS or OS X engineer for urgent help to troubleshoot information system problems that are impacting business productivity and are outside the skill set of your ordinary computer maintenance resources. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-certified service team can analyze your system via advanced remote support tools that allow them to perform quick and affordable evaluation and repair of serious IT issues.
Services Progent's Online Support Specialists Can Offer Your Oregon Company
Progent online professionals are qualified to provide expert assistance for a comprehensive set of UNIX, Apple, Cisco, and Microsoft solutions such as:
Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Now
Online Expertise for UNIX, Linux, Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X remote technical service team can assist Oregon companies with a comprehensive assortment of information products and technologies such as network infrastructure, messaging solutions, security expertise for computer systems and company operations, Windows integration with UNIX/Linux, Sun Solaris, or macOS and OS X platforms, VMware products for processor consolidation and streamlined administration, and moving from out-of-date applications to current environments based on updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Windows.
Progent's support professionals offer online technical help for systems based on popular variants of the UNIX OS including:
macOS and OS X,
Berkeley UNIX (BSD),
SGI/Irix or common Linux platforms including
Cisco Network Infrastructure and Security Products
Progent is unmatched in the network support industry for offering fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking engineers who qualify for this rare credential only after strenuous examinations given by Cisco. Usually Cisco CCIEs are hired by big enterprises or nationwide Internet service providers, and consequently their expertise is not readily available to the general public.
Progent is among the rare computer support organizations that makes sure that CCIEs are accessible to support small and medium sized businesses. In addition, Progent facilitates fast communication with a CCIE via phone so your company can get timely help for complex network issues that are disrupting your business but are outside the competence of your local network support resources. Progent's CCIE support experts can tie into your environment using state-of-the-art on-line troubleshooting technology in order to execute rapid and affordable analysis and remediation of critical system problems.
CCIE authorized experts from Progent can assist your company to plan, implement, and service an integrated network infrastructure that can streamline business processes, reduce expenses, and accelerate time to productivity. By offering Cisco routers expertise with Catalyst switches support and Aironet wireless products integration help, Progent can significantly increase the strategic value of your information system in Oregon. To find out more information about Progent's support for Cisco infrastructure, visit Cisco Technology Engineering Services.
Microsoft Certified Partner for Online Technical Support for MS Windows
Progent's Microsoft-certified online support engineers offer network repair and IT assistance for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can offer your organization the expertise of support engineers who can help your company with a broad variety of technology expertise including
Windows Server 2016 hybrid cloud integration,
Windows Server 2012 R2 migration,
Windows Server 2008 R2 support,
Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 integration,
Microsoft Exchange Server 2010 management,
SharePoint Server design,
Lync implementation and Office Communications Server 2007 upgrade,
Forefront TMG management and ISA Server 2006 maintenance,
Microsoft SQL Server 2016 integration and programming and Microsoft SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring,
System Center 2012 Operations Manager monitoring and reporting,
Project Server and Server Online training,
Small Business Server 2011 consulting, and
Windows Essentials cloud integration.
Certified Security Engineers
Progent provides you contact with qualified CISM and ISSAP security engineers who can deliver a variety of security solutions that can enhance the immunity of your UNIX/Linux, Solaris, or Apple macOS and OS X network against internal or external threats or help your business to recover fast from an attack. Security solutions provided Progent include: extensive security audits utilizing platforms such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and utilities from Metasploit and Nikto; rapid recovery from virus and worm assaults; integrating firewalls; designing secure architectures for off-site and mobile access; securing your messaging infrastructure against spam and DHA attacks; and offering continual automated monitoring. To find out additional information about Progent's security support for small and medium-size companies, see Progent's Professional Expertise for Network Security.
Applications Support: Training, Development, Integration
Progent's Mac technology consultants can support the creative facets of Macintosh environments by providing help services and training in imaging, audio, and video. Progent's support professionals can provide expertise in a range of Mac applications such as Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team can supply in-depth consulting support and training in specific application areas such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for popular Microsoft business applications such as CRM, MS Office Project, Microsoft Word, and Microsoft Excel. For additional information on Progent's expertise, custom development, and education offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Group.
Help Desk Call Center Support Alternatives
Progent provides three programs for Help Desk assistance : UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Operations Consulting and Staffing Services.
Progent's Help Desk Outsourcing Services are designed primarily for businesses who require the immediate accessibility of an effective Help Desk Call Center but who have relatively small funds and IT management resources. Progent’s Virtual Help Desk is a seamless extension of your existing Call Center resources. Progent can operate as a primary Call Center for your business, serve as an escalation alternative for tough technical issues, or be ready in overflow instances when your ordinary resources are too busy. Progent's Call Center Consulting Services can assist you in building an effective new Help Desk Call Center or improving your current one, selecting or programming Call Center software products to meet the special needs of your company, or providing supplemental staff to work remotely with your internal Help Desk resources to deal with high-demand events such as software migrations. To learn additional information about Progent's Call Center support and outsourcing, visit Progent's Call Center Support.
Progent's Remote Technical Support Technologies
Progent has developed an arsenal of optimized technologies, evolved over years of use, dedicated to enabling the most advanced quality of service for delivering remote engineering help and troubleshooting for small and midsize company IT systems. Progent provides secure Virtual Private Network support for VPN gateways from a variety of popular companies including Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN remote access permits the consultants of Progent's Technical Response Center to link to your environment remotely without breaching corporate security.
Progent's highly evolved service reporting application keeps extensive histories for all service provided to Progent's clients. Every authorized Progent staff engineer has the benefit of the specifics of services provided to each client by any staff engineer. This archive of trouble tickets and solutions is organized as a conveniently searchable internal database that permits Progent's remote technical professionals to share their experiences with the whole team to ensure that the value of Progent's support services improves daily. Progent's certifications with major vendors such as Cisco and Microsoft make available additional vast support knowledge bases and to vendors' internal support staff that allow Progent's online consulting experts to arrive at the best solutions quickly.
To find out how you can get in touch with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Certified CCIE for urgent remote consulting help in Oregon, call 1-800-993-9400 or visit Expert Online Computer Help.