For small office network systems located throughout the state of Oregon, Progent's Microsoft certified engineers can deliver remote phone assistance and remote troubleshooting to repair your computer system problems fast and cost effectively. Progent has developed enterprise-class skills, software utilities, and support databases to diagnose and fix computer network problems without the expense and time delays associated with onsite service calls.
If your Oregon organization is situated beyond the larger metro areas such as Portland, Salem, Eugene, Gresham, or Beaverton, your nearby network support options may be limited in technical expertise, or unavailable during a crisis. This can result in a network environment that is unstable or causing efficiency loss due to technical problems persisting for too long. Progentís group of seasoned network engineers average more than ten years of real-world industry experience, in the trenches of computer network support, performing a large range of technical projects for a diverse range of clients. This means you obtain not just the technical know how needed for the task, but a consultant with proven methods for applying that expertise to deliver excellent network solutions.
Immediate Assistance for Urgent Problems
With Progentís urgent online network support services, you can receive instant assistance for issues that are causing network disruption. Remote help eliminates the long wait and higher cost required for on-site computer help. For ordinary administration work, Progentís off-site support consultants can complete most jobs within a few minutes of a request, instead of forcing you to live with a problem for up to a day for on-premises support to arrive.
Microsoft Windows 8.1 Administration and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 consultants can deliver a range of technical services to help companies of all sizes to maintain, manage, and troubleshoot IT systems that include desktops, laptops, tablets, or Windows phones powered by Windows 8.1. Progent's consultants also offer Windows 10 migration assistance.
Microsoft Virtual Desktop Consulting
Microsoft's desktop virtualization solutions reduce the work needed for IT administrators to set up software programs so that they are consistent throughout a corporate user base, provide the ability to manage rights to business data, and allow quick deployment of additional or upgraded desktops. With Microsoft Windows Server 2016, the Terminal Services tool has been revamped and named Remote Desktop Services (RDS). Microsoft's innovative Virtual Desktop Infrastructure that powers RDS streamlines desktop access, enhances responsiveness, tightens data security, centralizes administration, and provides a nearly transparent client experience. Progent's desktop virtualization consultants can help your company to evaluate the strategic advantages of Microsoft's desktop virtualization solutions, set up test and production deployments, improve your network infrastructure to support virtual desktops efficiently, evaluate and resolve security issues, and train your IT administrators to follow best practices to gain a fast ROI from client virtualization.
CISM-certified Cybersecurity Management Consultants
Progent offers the support of CISM qualified cybersecurity management experts. The Certified Information Security Manager (CISM) committee describes the core competencies and global standards of skill that IT security managers are expected to learn. It provides executive management the assurance that consultants who have qualified for their CISM certification possess the background and capability to deliver effective security administration and consulting consulting.
Configuration Manager 2016 Cloud Integration
Configuration Manager 2016 automates software deployment at scale, centralizes security and compliance settings control, inventories network assets, guards against company data leakage, provides network health monitoring, enables secure end-user self service, and offers a common control mechanism for managing mixed-operating system ecosystems based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consultants and Microsoft Azure cloud integration specialists can assist you with any facet of designing, implementing, operating and troubleshooting a SCCM 2016 solution for local, cloud-based, or hybrid networks.
Google Android Smartphone Integration
Progent's Android phone and tablet integration expertise have years of background delivering online and on-premises support for organizations of all sizes who want to incorporate Android phones and tablets into their IT networks so that users can be productive from virtually anywhere. Progent offers the breadth of know-how to solve network issues that involve numerous manufacturers and that represent a combination of legacy and up-to-date technology. Progent provides affordable online expertise to help you with any stage of designing, configuring, managing and maintaining your BYOD environment. Progent can deliver as-needed support to help you to handle especially stubborn technical issues, or Progent can provide outsourced or co-sourced project management support to help you complete strategic IT initiatives on time and on budget. Progent can help with on-premises, cloud-centric, or hybrid networks and can provide support for all major operating systems, applications, management utilities and hardware infrastructure. Progent also offers customized group or one-on-one training sessions to help you manage and operate Android phones securely and productively.
NetApp SAN Storage Solutions
Progent offers enterprise customers remote or on-premises NetApp SAN consulting support for NetApp's complete family of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod private cloud infrastructure, SnapMirror, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware lines. Areas of NetApp SAN solutions supported by Progent include system dsign, hybrid-cloud integration, virtualization, migrations, non-disruptive patching, storage management, information assurance, disaster recovery, and remediation. Progent offers Level 3 support to assist you to resolve problems with NetApp SAN environments efficiently following best practices.
High-level Project Management Consultants
For advanced project management support, Progent offers the services of senior information technology experts with decades of background as technology project managers for application development, information systems deployment, and business process re-engineering working with organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide advanced management expertise to assist enterprise customers to adhere to best practices to ensure that strategic projects are completed on time and on budget.
Consulting and Support Services for System Center 2016 Virtual Machine Manager
System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 family of IT infrastructure monitoring and management tools and is designed to offer a centralized mechanism for deploying and administering virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can help organizations of all sizes with any aspect of designing, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization topology, show you how to migrate efficiently from older releases of Virtual Machine Manager, design processes for building and installing virtual machines and VM hosts, design high-availability compute and storage clusters, integrate your private cloud resources with public clouds, configure virtual switches, develop and debug PowerShell scripts, and help you evaluate the strategic business benefits of the latest capabilities such as Storage Replica and Shielded VMs. Progent's certified hypervisor professionals can provide world-class Windows Hyper-V consulting and VMware vSphere support.
Office 365 Exchange Online Integration with On-premises Exchange
Microsoft has made a strong effort to enable transparent hybrid networks that integrate Office 365 and on-premises Exchange. This allows you to have some mailboxes hosted at your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help you with any phase of planning, integrating and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange consultants can provide occasional support to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is carried out on time and within budget. For details about Progent's online consulting expertise for hybrid Office 365 and on-premises Exchange systems, go to Office 365 integration solutions with on-premises Exchange.
Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT consultants offer Windows Server 2016 integration consulting services to assist businesses of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud, or hybrid deployment model. Progent can help your company to assess the value of Windows Server 2016 for your environment and can help you with any facet of designing, deploying, managing or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus workgroup and multi-domain failover clusters.
Cisco IOS software Update Support
If your network includes Cisco appliances, you could be running an old version of IOS, the network OS powering virtually all Cisco router as well as current Cisco switches. Cisco frequently publishes updates to IOS in order to fix problems, shore up security gaps, or improve features. However, upgrading IOS or other Cisco control software can be a challenge, depending on your Cisco appliance and your network environment. As an example, there may be limitations of local Flash storage that could cause a new OS version to operate incorrectly. Progent's Cisco CCIE-certified network engineers can provide a wide variety of support services associated with updating Cisco IOS software or any Cisco control software such as IOS EX, CallManager or Unified Communications Manager. Progent's consultants can perform version audits of your router software, recommend appropriate upgrades, provision Cisco devices, transfer images/, configure and test your Cisco software, optimize throughput, troubleshoot issues, and train your IT managers how to get the benefits of any significant new functions.
Design and Deployment Support for Cisco's Aironet 802.11ac Wi-Fi Access Points
Progent's Cisco-certified Wi-Fi experts can provide Aironet wireless access point planning and deployment consulting and Cisco Wi-Fi controller expertise so you can benefit from the 802.11ac Wave 2 WiFi specification to get three times the performance for your wireless LAN while extending the coverage.
System Center 2016 Consultants
Microsoft System Center 2016 provides important improvements for managing hybrid cloud networks by offering comprehensive support for Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including closer integration with Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consultants can provide advanced remote and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to plan and install a new deployment of System Center 2016, extend or optimize an existing one, upgrade efficiently from a previous version of System Center, or troubleshoot your System Center solution.
Talk to a Progent Network Support Expert
To find out how you can contact a Progent network support expert for online or on-premises assistance in , call 1-800-993-9400 or visit Remote Computer Help.
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