Ransomware Filtering and Recovery Services
Ransomware Hotline Containment-and-Recovery: 800-993-9400
Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Top-tier Ransomware Engineer
Ransomware needs time to work its way across a network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when support personnel may be slower to recognize a break-in and are less able to mount a rapid and forceful response. The more lateral progress ransomware can achieve inside a target's network, the more time it will require to recover basic IT services and scrambled files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to guide you to take the time-critical first step in responding to a ransomware attack by putting out the fire. Progent's online ransomware engineers can help businesses in the Ottawa metro area to locate and isolate infected devices and protect undamaged resources from being penetrated.
If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Call Progent's Ransomware 24x7 Hot Line for Emergency Help in Ottawa
For ransomware restoration help in Ottawa, call Progent at
An index of content::
NinjaOne Endpoint Monitoring and Reporting Online Troubleshooting
Top On-site Support NinjaOne Endpoint Monitoring and Reporting
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that uses state-of-the-art 24x7 remote monitoring and management (RMM) techniques to help keep your network running at peak levels by tracking the health of critical devices.
Emergency Onsite Technical Support Apple Macintosh Network Security
Consulting Services OS X and Cisco Security
Progent's CISM-certified security consultants can show you how to safeguard your Mac network through expert support offerings including running security tests, clean up after virus and denial of service attacks, configuring firewalls, implementing safe remote and mobile access, installing monitoring programs for protection against viruses, spam, and malware, and developing a company-wide security strategy appropriate for the specific goals of your corporate information system.
Windows 2003 Server Remote Consulting
Online Consulting Windows 2003
The experience of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 11 years of support in Microsoft technology, assures you success in identifying the version and set up of Windows 2003 Server that aligns best with your company's goals. Progent can also assist you with planning, installing, administering and troubleshooting sophisticated IT solutions powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Microsoft Windows NT.
Microsoft Configuration Manager 2016 Integration
Remote Support Services SCCM 2016 Security
Configuration Manager 2016 automates software deployment across multiple sites, simplifies compliance settings management, keeps track of network resources, guards against company data leakage, performs health reporting, allows secure end-user self service, and offers a single point of control for administering multi-operating system networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Azure cloud experts can help you with any aspect of designing, implementing, operating and repairing a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.
Microsoft SQL Professional
SQL Server Capacity Planning Programming Firm
SQL Server 2005 delivers powerful, familiar tools to computer experts and information workers, lessening the complexity of designing, deploying, administering, and using enterprise information and database applications in environments ranging from mobile devices to corporate data systems. The complexity and integration requirements of Microsoft SQL Server 2005 require a network consulting firm with real-world expertise and wide knowledge in designing and deploying information-based, comprehensive business technology solutions. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
Horizon3.ai NodeZero Penetration Testing Security Companies
Horizon3.ai NodeZero Certified Cybersecurity Pen Testing Forensics Services
Progent's certified cybersecurity experts can perform NodeZero-based PEN tests to verify your security monitoring and protection systems and policies are properly configured and effective.
Consultant Microsoft GP/Great Plains
Information Technology Consulting Dynamics GP/Great Plains
Progent's Microsoft certified experts offer a variety of consulting services for Dynamics GP. Dynamics GP/Great Plains is a Microsoft financial package and corporate management tool built, like all Microsoft accounting solutions, on the expandable and popular foundation of Windows technology. Microsoft Dynamics GP 2010, the most recent version of Microsoft accounting products in the Microsoft Dynamics GP family, provides a cost-effective tool for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and human resources. Microsoft Dynamics GP/Great Plains is simple to install and configure, and with its segmented design you are able to license only the functions you currently require, with the ability to expand clients and increase functionality in the future. Progent's Microsoft Dynamics GP/Great Plains Software consulting experts can show you how to deploy, configure and manage Dynamics GP 2010 and also earlier versions of Dynamics GP.
Best Email Outbound Content Filtering Consulting
ProSight Email Spoofing Protection Professionals
Progent's ProSight Email Guard solution uses the technology of leading information security companies to provide web-based control and comprehensive protection for all your inbound and outbound email. The hybrid structure of Email Guard integrates a Cloud Protection Layer with a local gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The cloud filter serves as a preliminary barricade and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to external threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a deeper layer of inspection for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email that stays within your security perimeter.
24x7x365 Technology Professional Skype for Business and Quality Dashboard
Top Ranked Consultant Skype for Business and Cloud Voicemail
Lync 2010 supports IM, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and public switched telephone network (PSTN) voice communication. Microsoft Lync Server 2010 can enhance the capability of Exchange Server, SharePoint and Office or Microsoft 365 and simplify administration through integration with Active Directory. Lync 2010 can also cut expenses by doing away with Voice-over-IP hardware and subscription fees, PBX gear, or conventional teleconferencing solutions. Progent's certified unified communications consultants can provide online and onsite support services to help you to maintain and repair your current Lync 2010 environment or assess the benefits of upgrading from Lync to Skype for Business, which is Microsoft's new release of the product. Progent can also help you to plan and carry out a smooth Skype for Business upgrade or a migration to Microsoft Teams.
Remote Troubleshooting Service Database
Tracking Service Costs Consultant Services
Progent uses an enterprise-class service reporting system that stores and organizes detailed documentation for all billed services. Unlike many freelance consultants or local support organizations who offer minimal documentation or specifics of services performed, each service provided by Progent is accompanied by full documentation. Every Progent consultant has use of the service reports transmitted by each consultant to each client. The practice of detailing and organizing support activity allows more effective service and eliminates a slew of common problems such as when a support customer is effectively held captive to a consultant who refuses to release vital service information.
Internet Data Center Network Consultant
Internet Data Center Network Consulting
For large organizations, Progent can leverage in-house IT groups by offering extensive background in supporting key Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server help. For the nationwide or global enterprise with branch offices, Progent can perform as a seamless local supplement of enterprise IT management. Progent's enterprise consulting services include company-wide security, remote branch office support, system architecture, Sarbox conformance, project planning, and world-class service for multiple location office environments powered by Enterprise Windows 2003. Progent can offer on-site engineers and specialists to help with a site move or office move, or a network designer to help with setting up or using an Internet Data Center or co-location site.
Top Quality MSP360 B2 Backup Storage Online Support
MSP360 Ultimate Backup Remote Technical Support
Progent's data protection experts can help you to create, install and administer a backup plan built around MSP360 Backup software to protect your IT resources hosted on any major public cloud. Progent offers monitoring and management to protect against data loss resulting from human miscues, software flaws, ill-intentioned insiders, and malware attacks like ransomware.
24-Hour Online Support Services SQL Server 2016
SQL Server 2016 and Power BI Technical Consultant
SQL Server 2016 offers significant enhancements in speed, capacity, security, availability, mobile computing support, and built-in analytics and reporting. New features include PolyBase for processing structured and unstructured files simultaneously for big data applications, Jason integration, Always Encrypted mode, Mobile Reports, and centralized control over local and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver online and on-premises expertise to help businesses of any size to implement, administer or debug any version of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft products including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Consulting for IT Service Firms Professional
IT Services for Network Service Providers Online Support
Progent's Reseller Program for IT Service Firms lets you use Progent's information technology engineers while retaining your own service brand as a seamless extension of your IT consulting staff.
Netwalker ransomware hot line Technology Professional
NotPetya ransomware hot line Consultancy
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist you to contain the spread of an active ransomware breach. Call 800-462-8800
Microsoft Partner Migration Consulting
Microsoft Certified Partner Information Technology Integrators
Progent is a Microsoft Certified Partner and has earned special competencies that include Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners represent the most successful organizations who earn the highest client endorsement and are afforded the tightest working relationship with Microsoft. The knowledge, capabilities, and dedication required to earn the level of Microsoft Certified Partner benefits Progent's clients by enabling Progent to offer your business better solutions for your information system.
Remote Wireless Site Survey IT Consultant
24/7/365 Wi-Fi RF Coverage Maps Remote Support
Progent's wireless site survey services assist you to design, implement and debug a Wi-Fi network customized for your facilities, providing you a wireless solution that delivers the coverage, speed, density, data protection, and hand-off ability your company requires.
Microsoft Exchange Server 2010 Migration Professionals
Consulting Microsoft Exchange Server Upgrade
Progent offers comprehensive support for each phase of your Microsoft Exchange Server 2010 migration with services that include end-to-end project management services, site readiness preparation, project planning, specification of new software and equipment needed, suggested vendor sourcing, system verification at client site or at Progent's test lab, managing transitional coexistence between Exchange Server 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the previous system, and training for customer's IT group and users.
Microsoft Exchange Server Migration Consultants
Microsoft Certified Specialist Exchange Server 2010 Migration
Progent can provide expert help for every step of your Exchange Server 2010 upgrade including end-to-end project management, site analysis, project design and documentation, specification of new software licenses and hardware needed, suggested vendor sourcing, pilot verification at customer site or at Progent's testing lab, managing transitional coexistence of Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the solution, decommissioning the previous servers, and training for customer's support staff and end users.
Les Kent has a 35-year history of successful technology integration, corporate management, marketing, and operations. He has demonstrated a knack for developing elegant information technology solutions in his roles as as a system architect, application developer, project manager, deployment expert, and problem solver for small businesses, start-ups, and global enterprises.
Open Now Online Troubleshooting ProSight ECHO Hybrid Cloud Data Backup Services
ProSight DPS ECHO Hybrid Cloud Backup Services Remote Consulting
ProSight ECHO Data Protection Services from Progent provide small and medium-sized organizations a low-cost and fully managed service for cloud backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup processes and allows fast recovery of critical files, apps and virtual machines that have become unavailable or damaged as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR consultants can provide advanced expertise to configure ProSight Data Protection Services to to comply with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can help you to restore your business-critical data.
802.11 6/6E Upgrade Technology Consulting Services
wireless VoIP phones and Meraki APs Setup and Support
Progent's Cisco-certified Wi-Fi technology experts can help organizations to configure, manage, and troubleshoot Cisco Wi-Fi products such as Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
Dynamics GP Great Plains Accounting Setup and Support
Online Support Services Dynamics GP Great Plains Accounting
Microsoft Dynamics GP/Great Plains allows you to grow and control your business better by delivering deep availability of decision-driving data and a rapid return on investment. Dynamics GP/Great Plains confers major business benefits such as its ability to expand the presence of your organization, manage your accounting, automate financial operations, unify procedures throughout your business, improve inventory control, enhance order accuracy, grow sales and minimize turnaround time, and maximize cash flow. Progent can show you how to configure and manage a robust, safe server and communications foundation to support Great Plains, and can offer expert Dynamics GP/Great Plains consultants to help you derive all the advantages of your Microsoft Dynamics GP/Great Plains software.
Fortinet 6300 Series Firewalls On-site Support
Fortinet 900 Series Firewalls Support Services
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in offering best-in-class throughput for encrypted data inspection. Progent's Fortinet FortiGate firewall consultants can assist your business to deploy your Fortinet security appliances to protect your digital assets at the network edge, within the data center, at branch locations, and in the cloud.
Project Excel Services Reporting
Project Server Development
Progent's Microsoft-certified consultants can provide in-depth support in implementing, operating and debugging any edition of Project, Microsoft Project Server, and Microsoft Project Online and can provide a wide variety of affordable remote consulting services based on proven best practices to help businesses of any size to get all the advantages of this leading platform. Consulting support available from Progent include solution planning, software configuration and migration, setting up safe collaboration among onsite and remote or mobile users, network infrastructure optimization, and customized online training classes.
IT Consultants Office 365 OneNote Integration
Microsoft 365 Yammer Integration Network Consultant
Microsoft 365, formerly branded Office 365, is Microsoft's growing suite of productivity programs and cloud services available on a subscription basis. Microsoft 365 applications and cloud services are offered in an array of subscription plans targeted at markets from students and home offices to enterprises. Progent can provide fast and affordable online access to consultants with expertise in Microsoft, Mac, Apple iOS, and Android platforms. Progent can assist you to understand the wealth of subscription options offered with Microsoft 365 and configure your information network with Microsoft 365 so you realize top business value. Progent supports cross-platform networks that incorporate Windows, macOS, and Linux software. Progent can also assist your business to create and maintain hybrid ecosystems that transparently combine on-premises and cloud-based resources.
Largest Progent's Management Team Computer Networking
Progent's Management Team Recovery Services
Progent's management team includes industry professionals with years of background delivering network consulting, technical support, and strategic IT planning to businesses ranging from small offices to Fortune 500 companies. Great support calls for great people, and Progent stands out by having assembled a management team that can provide businesses with the top service value in the industry.
Network System Support Consultant Access to External Support Databases
Best Practices Computer Support Consultant
Progent's team of Microsoft and Cisco Certified experts average more than a decade of hands-on industry background, at the front lines of network service, executing a wide variety of technical projects for an extensive array of customers. Every Progent support professional shares a proven collection of personal best practices which are incorporated into shared leading practices standards that Progent teaches its support staff. This means that you get not just world-class IT capability, but also a support engineer with field-tested methods for applying technical knowledge to repair real-world IT problems efficiently.
Network Consulting Progent's Management Team
Progent Management Team Network Consulting Services
Progent's management team consists of seasoned veterans with decades of experience delivering computer consulting services, troubleshooting, and strategic IT planning to businesses ranging in size from startups to Fortune 500 companies. Great support calls for great personnel, and Progent is proud to have assembled a management team that can provide businesses with the best service value available anywhere.
Cluster Server Windows 2012 Consultants
Remote Troubleshooting Windows Server 2012 Cluster Management
Progent's Microsoft-certified failover clustering experts can help you to assess the benefits of utilizing Microsoft Windows Server 2012 clustering to create an advanced high-availability/disaster recovery strategy, help your organization to plan and install a Windows Server 2012 environment, provide online and on-premises consulting expertise and engineering support for failover clusters that include physical servers or virtual machines, and help you to centralize the administration of failover clusters.
Palo Alto Networks PA-3200 Series Firewalls Auditing
Compliance Auditor Palo Alto Networks PA-5400 Series Firewalls
Progent's Palo Alto Networks firewall experts can show you how to select, deploy, and manage Palo Alto Networks PA-Series firewalls to provide a modern security ecosystem that extends across your on-premises and cloud-based resources and guards any user anywhere with any endpoint device.
Remote Wireless Site Survey On-site Technical Support
Online Troubleshooting Wi-Fi RF Coverage Maps
Progent's wireless site survey services make it easy to design, implement and troubleshoot a Wi-Fi network optimized for your environment, offering you a wireless solution that has the reception, performance, capacity, data protection, and hand-off capability your company requires.
ProSight Duo MFA Configuration
Identity Authentication Computer Engineer
Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.
IT Services SQL Server 2014 Backup Encryption
SQL Server 2014 AlwaysOn Technology Consulting Services
Microsoft SQL Server 2014 includes significant improvements in critical areas such as performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that works transparently with all workloads including Online Transaction Processing, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and on-premises consulting services that include system design, configuration, management, remediation, and software development expertise to help businesses of any size to achieve fast return from their SQL Server 2014 investment.
Biggest SharePoint Server 2010 Online Consulting
24/7 SPS 2016 Consultant
Progent's Microsoft-certified experts offer businesses of any size consulting, troubleshooting, and application development expertise for SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web technology for efficiently coordinating people, groups and information. Microsoft SharePoint Server provides a common location for your workers or customers to connect to, manage, distribute and interact with relevant data, files, and applications and to interact with other people. SharePoint enables faster and more intelligent decisions, more efficient sharing across teams and more streamlined business practices. Windows SharePoint Services connect workers, customers, teams and major tasks with the data they've created in a way that makes data easy to locate, retrieve and re-use. Progent's certified SharePoint consultants can assist your organization to manage your existing SharePoint solution or migrate to the latest release of SharePoint Server or to SharePoint Online.
Windows 10 Cortana Troubleshooting
Technology Professional Microsoft Windows 10 Assessment and Deployment Kit
Progent's Microsoft-certified consulting experts can assist businesses of all sizes to assess Windows 10 or to upgrade to Windows 10 from any older release of Microsoft Windows. Remote and on-premises assessment and migration services for Microsoft Windows 10 available from Progent include Return on Investment estimates, project coordination, compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud and hybrid integration, mobile device management, telecommuter connectivity, data and identity security, streamlined provisioning and administration, network infrastructure design, wired/wireless convergence, disaster recovery planning, group and personal training for network management staff and end users, and post-migration technical help.
South Dakota Networking Consultants
Colorado IT Service Provider
If your organization does not require emergency remote help but you think you will need assistance with your network soon, you can save time and expenses and ensure that the right IT skill will be available when you want it by contacting a Progent sales agent and registering as a customer. For more information, phone 800-993-9400 or email information@progent.com.
Protecting Symantec Firewall
Firewall Configuration Symantec Firewall
Progent's Symantec experts can assist you to support discontinued Symantec firewall and VPN appliances including the Raptor and Symantec VelociRaptor family or help you upgrade to more recent firewall/VPN solutions. Progent can also help you create and execute a complete security plan that can incorporate firewall/VPN appliances and software, managed security and virus protection services, system monitoring products, and formal policies and processes. Progent has the skill to be your one-stop source for continuing network support, administration, training, and security consulting.
Consulting Services CISSP Certified Cybersecurity Auditor
Award Winning Professionals CISSP Certified Security Architect
Progent's CISSP-certified network security consultants can assist organizations of any size with any facet of information system security. Progent can help implement cost-effective security systems that protect a small business from advanced threats or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid networks that support local, online, and mobile clients sharing network resources spread over a mix of physical datacenters and various clouds.
System Center 2016 and Exchange Online Integration Support and Setup
Online Support Services System Center 2016 and VMware Integration
Progent has over 20 years of background integrating, maintaining and troubleshooting the core components that make up Microsoft System Center and can help your organization to design, install, maintain, and repair your Microsoft System Center solution to maximize the availability and responsiveness of your critical IT resources across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent can help your organization to upgrade to the latest edition of System Center from an earlier one or from another datacenter management platform to provide the benefits of best-in-class provisioning, centralized management, security, plus datacenter and critical application availability and performance monitoring.
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