Pasadena Remote Workers Solutions Consulting Experts
Management Systems Consulting Experts
Expanding your remote workforce can have a significant impact on network architecture, security, and corporate workflows. Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, manage, optimize, and debug IT environments that support a remote workforce. Progent can help your Pasadena company to pick the appropriate technologies and adhere to leading practices in creating and operating a secure virtual solution for teleworkers that promotes teamwork and delivers top business value. Progent offers services ranging from as-needed guidance for helping you past occasional IT bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent's consultants can assist Pasadena, California businesses to with any aspect of creating a high-functioning work-from-home environment by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk augmentation, endpoint security, data protection solutions, and unified management.
Unified Management for At-Home Workers
Microsoft has renamed and rebundled its endpoint management platforms under the name Microsoft Endpoint Manager, which includes Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing on-premises computers. Endpoint Manager offers a centralized platform for safeguarding corporate data by controlling onsite, mobile, and home-based endpoints.
Intune
Intune is part of Microsoft's Endpoint Management family that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting mobile devices and applications. Managed endpoint computers can be user owned or company owned. Network administrators managing the enrolled endpoint computers of teleworkers can use Intune to provision and authenticate apps on managed devices, push updates and certificates, set up rules for permission to access information and networks, manage passwords, establish VPN connections, control how telecommuters share data, establish threat protection, ensure security compliance, and wipe sensitive information from lost, stolen or decommissioned endpoint devices. Microsoft Intune runs with iOS/iPadOS, Google Android, Windows, and macOS/OS X computers. For information about Microsoft Intune and how Progent can assist your company to use this platform to administer the endpoint computers of your at-home workers, see Intune teleworker device management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified MDM platform that helps network administrators to keep offsite endpoint devices up to date and secure. Workspace ONE incorporates VMware AirWatch technology for unified endpoint management along with VMware's Horizon virtual application delivery technology for authorization control, app management, and setup management of endpoint computers. Workspace ONE runs with endpoints powered by Windows 10, macOS, iOS, Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-site product through a one-time purchase. Key capabilities of VMware Workspace ONE include fast over-the-air deployment of new notebooks, immediate onboarding of new users, policy setting and enforcement for all categories of devices, unifies management reporting and analytics, an email encryption gateway, and tight integration with Microsoft apps and cloud-based products. To learn about Progent's support for VMware Workspace ONE, visit VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Pasadena, California business, phone
An index of content::
Emergency System Center Operations Manager Computer Consulting
Remote Monitoring and Reporting Network Engineer
Progent's Microsoft-certified consulting experts have more than a decade of background designing, deploying, optimizing and repairing System Center Operations Manager solutions and can provide companies of all sizes advanced remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also help you to install and customize SCOM 2012 management packs based on industry best practices for monitoring network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or on-premises technical support to help you to remediate critical issues detected by System Center 2012 Operations Manager.
After Hours Wave 2 Wi-Fi controller Online Support
Wave 2 wireless controller Onsite Technical Support
Cisco's Catalyst Wi-Fi controllers streamline the administration of wireless networks by unifying the configuration and management of Wi-Fi APs, tuning Wi-Fi throughput by reducing the impact of RF congestion, enhancing Wi-Fi availability with fast auto-failover, and strengthening security by detecting threats and analyzing network traffic based on user type and locale. Progent can assist you to deploy Cisco Wi-Fi controller appliances to manage and monitor wireless networks of all sizes. Progent can assist you to maintain and debug your existing Cisco-based Wi-Fi environment or carry out a smooth upgrade to Cisco's modern wireless controller technology.
Windows Server 2012R2 Multitenancy Technical Consultant
On-site Technical Support Windows Server 2012R2 Hyper-V
Progent's Microsoft-certified consultants can assist you to assess the business value of Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, optimize your infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, educate your IT support team, create an enterprise-wide security plan, streamline IT management, help with creating applications, and generate and test a DR/BC plan.
Amazon MWS integration training Contract Programming Firm
Amazon Marketplace Web Service integration Design Firms
Amazon Marketplace Web Service is a library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, payments, fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, lower their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and speed up your return on investment.
After Hours Consulting Hourly Cost Small Business Computer Consultant
Urgent Expert Microsoft Certified Value Pricing System Consultant
Progent's pricing model is to charge for phone service and in-person visits by the minute. As a result, you are charged just for delivered support. Progent does not impose a higher rate for off-hours or emergency support, and within California or in areas where Progent provides on-site support, Progent does not charge for travel except for urgent support where on-site work is less than 4 hours. In addition, Progent applies no startup fee and requires no retainer for support services provided during regular working hours. Many support organizations demand substantial minimum payments or charge for every quarter hour or longer. Progent's small granularity does away with large bills for quick fixes so you won't be tempted to permit minor problems to stay unaddressed.
Network Consulting Hornetsecurity Altaro VM Backup Replication
Altaro VM Backup Testing Network Consulting
Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a reliable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, offsite, distributed, and cloud architectures and also enables cost-effective backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or onsite services to help you to plan, install, optimize and troubleshoot a modern backup/restore system based on Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup technology.
Data Protection Manager 2016 Remote Technical Support
Network Engineer Data Protection Manager 2016
System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and simplified recovery capabilities for Microsoft-based environment. SCDPM 2016 delivers application-aware protection for critical workloads such as SQL Server, Exchange and SharePoint Server, protects Windows and Linux VMs, supports virtual machines hosted by Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified experts can help organizations of any size to plan, implement, administer, and repair a multi-site backup/restore system built around SCDPM 2016. Progent can help you to upgrade from a previous version of Data Protection Manager or from a legacy solution, and Progent can tune your DPM 2016 environment for on local, colocated, cloud or hybrid deployment models. Progent offers remote or onsite consulting expertise and can deliver occasional expertise to resolve technical bottlenecks or provide comprehensive project management services to make sure you complete your Data Protection Manager 2016 initiative on time and on budget.
24x7x365 IT Consultant Co-managed Service Desk
Consulting Services Extended Helpdesk
Progent's Standard Help Desk Services provide an end-to-end solution that manages all facets of remote Level 1 desktop technical support from service requests through ticketing, screen sharing, status tracking, problem solving, and management reports. Help Desk services are provided at a significant discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to handle complex issues.
Consultant Services Outlook Web App and Mac
Outlook Web App and Mac Support and Help
Microsoft Exchange and Macintosh workstations can co-exist efficiently. Progent's Mac and Microsoft certified experts can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can collaborate with teammates who run Microsoft Outlook. With Exchange and Entourage 2008 for Mac, Exchange and Mac systems can collaborate, allowing Mac users to receive and transmit messages, examine the Exchange global address list, copy addresses, synchronize calendars, and invite people to conferences with your Microsoft Exchange account. Progent will make sure that your Exchange Server is properly configured and that WebDAV and Outlook Web Access are enabled. Progent also can provide customized one-on-one Entourage training.
Services ProSight Data Protection Services ECHO
Urgent Support Outsourcing ProSight ECHO Hybrid Cloud Data Backup Services
ProSight Data Protection Services ECHO provide small and medium-sized businesses a low cost and fully managed solution for secure backup/disaster recovery. For a low monthly price, ProSight DPS automates your backup processes and enables fast restoration of critical data, applications and virtual machines that have become lost or damaged as a result of hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical information.
Teleworker Network Infrastructure Network Engineer
Offsite Employees Infrastructure Specialists
Progent can help small and mid-size businesses to plan, configure and debug the infrastructure needed to support offsite workers.
SCDPM 2012 and Hyper-V IT Services
Consultant Services SCDPM 2012 Protection Groups
Progent's Microsoft-certified consultants can provide remote or onsite expertise to assist businesses of any size to plan, deploy, administer, and repair a backup/restore solution based on System Center 2012 Data Protection Manager. Progent can assist you to upgrade from earlier releases of Data Protection Manager or from another backup/recovery platform, and Progent can integrate your Data Protection Manager implementation for on premises, cloud, or hybrid datacenters. Progent offers as-needed help for fixing especially stubborn issues, or comprehensive project management services. Progent's consultants can also help you to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.
ProSight Email Data Loss Protection Consulting Services
ProSight Email Zero Hour Protection Consultant Services
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide centralized control and world-class protection for all your email traffic. The hybrid structure of Email Guard combines a Cloud Protection Layer with a local gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your vulnerability to external threats and saves network bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a further layer of inspection for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to track and protect internal email traffic that stays inside your corporate firewall.
Consultants Google Cloud Identity
Google Cloud Machine Learning Engineer
Progent offers affordable remote and on-premises support to help companies to migrate any portion of their critical network resources to Google Cloud Platform (GCP). This can save management hassle and hardware expense and allow the use of Google's state-of-the-art machine learning tools. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, system design, pilot testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security.
Consultant Hourly Cost Implementation Services
Consultant Hourly Cost Computer Support Company
Progent's pricing policy is to charge for remote support and on-site visits per minute. Consequently, you are billed just for received services. Progent does not impose a more expensive rate for off-hours or priority support, and inside California or in areas where Progent provides on-premises service, Progent does not bill for travel except for urgent support where on-site time is less than 4 hours. In addition, Progent imposes no service activation fee and asks no monthly commitment for support services provided during normal working hours. Many support firms impose large minimum payments or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids large bills for quick fixes so you will not be forced to allow less critical problems to fester.
Setup and Support SharePoint 2013 Office Web Apps Server
SharePoint 2013 Office Web Apps Server Technology Consulting
Progent has been providing SharePoint consulting services since the initial SharePoint product was released over 20 years ago, and Progent has the breadth and depth of technical know-how to assist organizations of all sizes to plan and implement a SharePoint Server 2013 deployment and develop SharePoint 2013 applications that add substantial business value to your information network. Progent's Microsoft-certified consultants can assist your company to assess the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from a different collaboration environment; decide whether an in-house, online or hybrid configuration is best suited for your busi9ness; and select the right edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management services or can assist in specific jobs related to your SharePoint 2013 migration.
Microsoft 365 Gmail migration Computer Consultant
Microsoft 365 integration with on-premises environments Integration
Microsoft supports seamless hybrid environments that integrate Microsoft 365 and local Exchange systems. This permits you to have specific Exchange mailboxes located on your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can help your organization with any phase of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can provide occasional support to help you through stubborn technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange initiative is carried out on time and on budget.
Top Rated Teleworker Remote Consulting
Remote Working Computer Engineer
Progent has two decades of experience helping small and mid-size companies to plan, implement, tune, administer, and debug IT networks that incorporate at-home workers.
Ubiquiti U6 Lite WiFi access points Consulting Services
Ubiquiti WiFi access point Professional
Ubiquiti's UniFi line of Wi-Fi products includes indoor and outdoor Wave 2 Wi-Fi APs, WiFi 6/6E and WiFi 7 APs, security gateways, managed switches, VoIP phones, and cameras. Progent offers the skills of seasoned Wi-Fi consultants who can assist your organization to assess the benefits of UniFi technology for your business and assist you to design, deploy, administer, and maintain your UniFi solution.
Juniper Junos CLI Network Consultant
Juniper Junos Network and Security Manager Security Firms
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Spora ransomware recovery Engineers
Maze ransomware recovery Consultancy
Progent's ransomware consultants can help your business to evaluate your ransomware vulnerability, remotely monitor and guard your network, help with settlement negotiations with a hacker, and restore a network damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Microsoft 365 Teams Integration IT Consultants
Office 365 Outlook Integration Support and Integration
Progent can assist you to evaluate the wealth of subscription options available with Microsoft 365, formerly branded Office 365, and configure your network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-vendor networks that include Windows, macOS, and Linux technology. Progent can also assist your business to create and maintain hybrid solutions that transparently combine on-premises and cloud products and services.
Skype for Business security Consulting Services
Largest Consultants Skype for Business Instant Messaging
Progent's Microsoft-certified consultants can provide remote and onsite consulting services for organizations of all sizes to evaluate the costs/benefits of migrating to Skype for Business from any release of Lync Server or Microsoft Office Communications Server. Progent can help your business to plan an on-premises, cloud or hybrid topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Microsoft 365; set up high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and interface with other communication systems like Cisco Video Interop Server. Progent's certified network security consultants can assist you design and validate a security environment for your Skype for Business deployment that meets regulatory standards.
Wireless Integration Example Application
Building to Building Wireless Case Study
Progent provided a wireless networking environment that allowed a school to improve efficiency and eliminate the recurring expense of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is designed for connecting separate locations as far as 2.5 miles apart and can reach even greater distances. This wireless alternative offered better bandwidth and dependability than recourse to amplifying the 802.11b wireless network, and since it utilizes the 5.8Ghz spectrum it offered immunity to outside interference.
Extended Helpdesk Remote Support Services
Supplemental Help Desk Support and Help
Progent's Co-managed Help Desk service makes it possible for your IT organization to share responsibilities for Help Desk support transparently between your IT team and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative support solution built around ConnectWise Manage, the top shared professional services automation (PSA) platform for handling end-user service requests, ticketing, responsibility, status tracking, and metrics.
Support Co-managed Service Desk
Co-managed Support Desk Computer Consulting
Progent's Computer Helpdesk Outsourcing Support Services for desktop technical support are intended specifically for small businesses who need fast access to a Help Desk Call Center with expert phone support and full escalation capability but who must operate within a limited network support budget. Important features of Progent's Help Desk Outsourcing Services are Help Desk Support, Optional Remote Access Support, Initial System Evaluation, Problem Prioritization, Virtual Help Desk Support, By-the-Minute Billing, and Help Desk Software Selection and Deployment.
macOS Security Audits Network Consultant
Remote Support Services macOS and Cisco ASA Firewalls
Progent's certified security staff can show you how to safeguard your Apple Mac network through professional support offerings such as performing security tests, clean up after virus and worm penetrations, configuring firewalls, integrating safe remote and mobile access, installing automated software for protection against viruses, spam, and malware, and creating a comprehensive security plan adapted for the particular goals of your business network.
ProSight Windows Server Management Network Consultant
ProSight Patch Management Computer Consulting
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses advanced remote monitoring and management techniques to help keep your IT system operating efficiently by checking the state of vital assets.
Configuration 24x7 Call Center
Best Microsoft Help Desk Consultant Services
The Contact Center service model used by Progent offers small companies an effective alternative to reliance on freelance service individuals by offering extensive technical knowledge accessible to multiple support groups, optional round-the-clock availability of urgent help, fast escalation to top-level engineers for solving the most complex problems, service consistency and reliability, prompt follow through enforced by seasoned service administrators, a variety of convenient mechanisms for requesting support tasks, plus a high level of progress transparency made possible by trouble ticket updates and accessible via a web-based portal.
IT Consultants Exchange 2019 Security
Troubleshooting Exchange Server 2019
Progent can help your organization in any phase of your upgrade to Exchange 2019 including configuring Windows Server 2019 for hosting Exchange; planning high availability (HA) architecture for a local, cloud-based or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V; setting up HLB; building DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients.
Zero Downtime Clustered Servers Online Support Services
Computer Consultants Windows 2003 Cluster Server
Progent provides Windows 2003 Cluster Server expertise to help your company utilize zero-downtime clustered servers that can deliver 100% operation. Windows cluster servers for fault-tolerant networks include Microsoft Windows 2003 Cluster Server, SQL Cluster, and Exchange Cluster Server. By assisting you t create high availability server clustering solutions around Windows Clustered Server 2003, Progent's Certified Windows consultants make sure that your non-stop server clusters are set up to optimize the competitive advantage of your computer network.
Top Internal Network Security Inventory Consulting Services
External Security Inventory Professional
Progent offers small businesses two ultra-affordable security evaluation packages that provide, at a preset price, remotely administered inventory scans of your security profile which are analyzed by certified security engineers who assess the results of the remote scan, deliver objective summaries of your existing security vulnerability, and offer suggestions for improvements. Progent has developed two complementary network security inventory packages for external and internal security scanning that are priced to fit the budgetary realities of small companies while providing enterprise-class assessments of your network's vulnerability to attack.
Small Business WAP500 AP Consultants
Small Business 100 AP Remote Technical Support
Progent's Cisco-certified wireless technology experts can help you to configure, administer, and debug Cisco Small Business 100/300/500 Wi-Fi APs.
Hornetsecurity Altaro 365 Total Backup Remote Technical Support
Hornetsecurity Altaro 365 Total OneDrive Backup Consulting Services
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.
Online Support XenServer
Xen Hypervisor Support and Setup
Progent's Citrix-accredited consultants can help you to evaluate the business benefits of XenServer as well as other Citrix platforms, and can help you to design, test, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can in addition assess your existing XenServer environment and show you how to enhance resource utilization, responsiveness, security and compliance, availability, and disaster recovery.
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