For small company networks located within the state of Pennsylvania, Progent's Microsoft and Cisco authorized consultants can provide phone help and remote troubleshooting to fix your computer network troubles quickly and cost effectively. Progent has developed enterprise-level expertise, sophisticated utilities, and support knowledge bases to diagnose and resolve computer network problems while avoiding the expense and time delays normally associated with onsite service dispatches.

If your Pennsylvania company is situated outside of the larger metropolitan areas such as Philadelphia, Pittsburgh, Allentown, or Erie, your local computer network support options may be limited in skills, or not available during a crisis. This results in a network environment that is unusable or causing efficiency loss due to technical issues continuing for too long. Progentís team of seasoned network engineers average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a extensive range of technical projects for a broad range of customers. This means you obtain not just the technical competency needed for the task, but a consultant with proven methods for applying those skills to provide efficient network solutions.

ProSight Data Protection Services Managed Backup
Progent's ProSight Data Protection Services automated backup and disaster recovery offers small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery. Available at a fixed monthly cost, ProSight DPS automates your backup processes and enables rapid recovery of critical files, applications and virtual machines that have become lost or corrupted due to hardware failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images/, plus Microsoft Hyper-V and VMware virtual machine images/. Important data can be backed up on the cloud, to a local device, or to both. Progent's cloud backup consultants can provide advanced support to set up ProSight DPS to to comply with regulatory standards such as HIPPA, FIRPA, and PCI and, whenever necessary, can help you to recover your business-critical data. Find out more about the entire ProSight portfolio of affordable network monitoring and management services for small and medium-size organizations.

Progent's ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service built around a phone discussion with a Progent information assurance consultant. The interview is designed to evaluate your organization's preparedness either to block or recover quickly from a ransomware incident. Progent will consult with you personally to collect information about your existing security profile and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow best practices to build a cost-effective security and backup environment that meets your company's needs. For more information, see The ProSight Ransomware Preparedness Report Service.

In-depth Experience with Microsoft's Popular Server Software
Progent's team of IT system consulting experts can help large enterprises to architect, set up, and manage major rollouts of key Microsoft technology by offering services such as Microsoft Active Directory design, MS Exchange 2016 migration, Microsoft Exchange Server 2013 integration, Exchange Server 2010 management, Microsoft SharePoint Server 2013 configuration, Microsoft Skype for Business migration consulting and Microsoft Lync Server management, plus Microsoft SQL Server 2016 migration and Microsoft SQL Server 2014 database administration. Progent has worked with some of the world's largest companies to integrate technology based on Microsoft servers and can provide branch office technical assistance for enterprises with local offices in the San Francisco Bay Area or major cities throughout the U.S.

Best Practices Applied by Seasoned Engineers
Many organizations situated far from cities with ample expert engineers utilize poorly trained or inexperienced local consultants for vital computer network support. This can produce a system that is unstable or unproductive. Progentís team of Microsoft and Cisco qualified consultants average over ten years of real-world industry background, in the front lines of network support, performing an extensive array of technical tasks for a broad selection of customers. Consequently, with Progent you get not just expert technical skills, but a consultant who follows computer industry leading practices in applying that knowledge to solve real-world business system issues efficiently and in a consistent fashion.

ProSight IT Asset Management for Network Documentation
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard information about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can save as much as 50% of time thrown away looking for critical information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your business network like recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre making improvements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it. Learn more about Progent's ProSight portfolio of managed IT services for small organizations.

Microsoft System Center 2016 Consulting Services
System Center 2016 delivers important enhancements for managing hybrid cloud networks through comprehensive support for Windows Server 2016 servers, Windows 10; unified management of heterogeneous environments that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consultants offer advanced online and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to plan and configure a new implementation of Microsoft System Center 2016, extend or optimize an existing one, upgrade smoothly from an earlier version of System Center, or troubleshoot your System Center solution.

Video Conferencing and Telepresence Consulting Support
Progent offers the support of a certified video conferencing consultant with an extensive background integrating products from the major telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can help your company to plan, install, upgrade, or troubleshoot a video conferencing environment that protects your current investment and optimizes the strategic value of your IT network. Progent can also provide the expertise of infrastructure engineers able to help companies of any size to create and troubleshoot a communications network that provides the speed, reliability, security, and scalability required to accommodate your telepresence environment.

MS SQL Server Application Programming
Progent's SQL Server application programmers can help you to build and maintain applications that utilize Microsoft's SQL Server database platform. Progent follows industry best lifecycle management practices to build efficient, easy-to-manage SQL Server applications and is able to work with a client's IT staff to complete projects in a cost effective and affordable manner. Progent for can help your company to build SQL Server solutions by providing a broad array of professional support services including specification of features and scope, data tier architecture, data migration, T-SQL programming, software configuration, storage management, performance and I/O configuration tuning, backup and restoration strategies, clustering and virtualization, reusable schema, synchronization mechanisms, security, and fault tolerance.

Progent's Customer Testimonials
Progent has delivered online or onsite IT consulting assistance to businesses in each state in the U.S. Many of these customers have expressed their high regard for Progent through testimonials to the excellence of Progent's support personnel. Take a look at Progent's client testimonials to see what people say about the quality of Progent's network support services

Office 365 Integration with On-premises Exchange
Microsoft supports transparent hybrid environments that combine Office 365 and on-premises Exchange. This permits you to have some Exchange mailboxes located on your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified Exchange consulting team can assist you with any phase of planning, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can deliver occasional support to help you through stubborn technical issues and also can provide extensive project management outsourcing to ensure your hybrid Office 365 solution is successfully completed on time and within budget. For details about Progent's consulting services for integrating Office 365 and on-premises Exchange systems, visit Office 365 integration solutions with on-premises Exchange.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure consultants and CUBE configuration experts can assist your business to design, integrate, maintain, troubleshoot and enhance Cisco's SIP connectivity technology and Cisco's CUBE-connected SIP trunks. Progent offers affordable remote or onsite support to assist you to migrate smoothly to a modern unified communications network that offers accelerated return on investment. Progent's certified Microsoft unified communications experts can assist you to establish connections between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business Server or Lync for connectivity to a SIP-based IP PSTN trunk.

Get in Touch with a Progent Computer Consultant
To learn how you can get in touch with a Progent computer support expert for remote or onsite expertise in , phone 1-800-993-9400 or go to Online Computer Support.

© 2002- 2019 Progent Corporation. All rights reserved.

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