If your company IT network is in Pennsylvania you can depend on quick phone-based technical support from a UNIX or CCIE-certified expert to help with emergency issues affecting your computer network. Progent offers the services of among the largest groups of UNIX and CCIE-certified consulting experts available remotely of any independent service firm in the country. Rates are competitive, charges are by the minute, engagement is fast, and service is unbeatable.
If your Pennsylvania business is based some distance from major metropolitan areas like Philadelphia, Pittsburgh, Allentown, or Erie, access to UNIX or CCIE-certified engineers is often limited during a network crash. This can cause lost income for your business, angry customers, unproductive workers, and distracted management. By contacting Progent's remote support, you can get in touch with a certified engineer ready to offer help when you require it to keep your information system operating.
Because Progent bills for online support per minute, your business is invoiced only for services delivered. Progent imposes no startup fee. Many online support firms apply substantial minimum payments or bill for each quarter hour or more. Progent's one-minute granularity and simple pricing model save you from unexpectedly large bills for speedy repairs.
If your Pennsylvania business requires online support for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's phone-based help, call 866-776-4368, or go to Contact Progent.
Why is Progent's Remote Technical Support Services Special?
Progent's seasoned staff of remote consulting engineers offers a wide array of in-depth computer skills. This enables Progent's remote technical support experts to deal successfully with the most complex technical problems more quickly than is possible with ordinary independent support firms or with the internal support staff usually available to smaller companies. Progent has refined the tools and experience to fix problems economically in many different computer environments that incorporate mixtures of UNIX/Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (Check out Progent's client testimonials.)
Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE service specialists have been awarded professional certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support engineers also hold a number of high-level Cisco certifications including Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, Voice Professional, and Design Professional.
To help companies that run networks featuring a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft technology, Progent's online service group can provide the expertise of consultants have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). For delivering advanced security expertise, Progent offers remote contact with engineers who have earned major security credentials such as CISM Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge combined with Progent's cooperative approach to repairing technical problems allows service escalation, if needed, to experts with relevant competence to resolve particularly intractable jobs. This accelerates resolutions of serious network problems, prevents network disruption, and reduces maintenance bills.
For companies anywhere in Pennsylvania, Progent allows immediate online communication with a UNIX, Linux, Sun Solaris, macOS or OS X engineer for emergency help to troubleshoot network problems that are hurting productivity but are beyond the skill set of your on-hand network maintenance organization. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-qualified service team can analyze your computer environment by means of advanced remote support tools that allow them to deliver fast and efficient evaluation and repair of serious computer problems.
Troubleshooting Services Progent's Remote Consulting Specialists Can Provide Your Pennsylvania Company
Progent's online professionals are qualified to offer expert assistance for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft solutions such as:
Online Support Services for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X remote technical service staff can assist Pennsylvania companies to maintain an extensive array of IT products and technologies that include system architecture, messaging support, security consulting for computer systems and company operations, Windows integration with UNIX, Linux, Solaris, or Apple macOS and OS X platforms, virtual server technologies for server consolidation and centralized administration, and migration from out-of-date applications to contemporary environments based on newer versions of UNIX, Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.
Progent's service professionals can provide remote technical help for computers powered by popular variants of the UNIX platform such as:
Apple macOS and OS X,
IBM AIX Open UNIX,
Berkeley UNIX (BSD),
SCO UNIX and
SGI/Irix or common Linux products including
Debian GNU/Linux and
Cisco Network Infrastructure and Security Solutions
Progent leads the network support industry for offering fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after networking engineers who are awarded this advanced certification by passing thorough testing supervised by Cisco. Usually Cisco CCIEs are employed by big enterprises or national ISPs, and as a result their skills are not conveniently accessible to smaller companies.
Progent is one of the rare IT consulting providers that ensures that Cisco CCIEs are available to help small and medium sized businesses. In addition, Progent can provide convenient access to a CCIE by phone so that you can get immediate assistance for complex system issues that are hurting your productivity but are beyond the experience of your local network support personnel. Progent's CCIE support experts can connect to your environment using state-of-the-art remote support tools to provide rapid and cost-effective analysis and repair of critical system anomalies. To learn more about Progent's services for Cisco infrastructure, refer to Cisco Network Consulting Support.
Microsoft Certified Partner for Online Technical Support for MS Windows
Progent's Microsoft-qualified online support experts can provide network problem solving and IT help for all Microsoft server products. Progent is a Microsoft Partner and can provide your organization the assistance of consulting engineers who can help you with a wide variety of platform expertise such as
Windows Server 2019 migration consulting,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 support,
MS Exchange Server 2016 migration, Microsoft Exchange 2013 consulting,
Microsoft Exchange 2010 maintenance,
SharePoint Server design,
Skype for Business planning and deployment support and Lync Server maintenance, Forefront Threat Management Gateway 2010 management and ISA Server migration, Microsoft SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and development, and Microsoft SQL Server 2014 support,
System Center 2016 Operations Manager hybrid cloud monitoring and analytics,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server and Server Online training,
Small Business Server 2011 consulting, and
Windows Essentials migration and cloud integration.
Qualified Network Security Engineers
Progent offers you the services of expert CISA, CISM, and ISSAP security engineers who offer a range of system protection services that can strengthen the resistance of your UNIX, Linux, Solaris, or macOS and OS X environment against internal or external threats or help your business to recuperate quickly from an assault. Security services available from Progent include: comprehensive security audits utilizing utilities such as GFI LANguard NSS, NMAP Port Scanner, and utilities from Metasploit and Netcat; quick recovery from virus and worm attacks; integrating firewalls; establishing safe techniques for off-site and mobile connectivity; securing your messaging infrastructure from spam and DHA attacks; and setting up round-the-clock automated monitoring. For more about Progent's security support for small and midsize businesses, visit Progent's Consulting Expertise for System Security.
Applications Services: Webinar Training, Programming, Problem Solving
Progent's Mac technology consultants can promote the creative aspect of Mac environments by providing consulting services and education in imaging, sound, and motion video. Progent's consultants can provide help in a range of Apple Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video production studio.
Progent's Application Experts Group can supply professional consulting support and education in specific application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom development, and training for familiar Microsoft applications such as CRM, Project, Microsoft Word, and Microsoft Excel. To learn additional information concerning Progent's expertise, custom development, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.
Help Desk Call Center Outsourcing Options
Progent offers several support programs for Help Desk Call Center assistance that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Support Services, and Call Center Process Consulting and Staffing.
Progent is a Microsoft Partner and maintains a skilled roster of Cisco-certified networking specialists. Progent's Help Desk Call Center team of seasoned UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft professionals are available to provide your customers instant communication with a large technical support team with years of experience delivering telephone-based support and remote access repair service for small and midsize business networks. Progent's focus is on giving the Call Center a positive recognition as a key contributor to business productivity, and Progent's aim is to fix rather than merely record problems. To find out additional information about Progent's Help Desk outsourcing, see Progent's Call Center Services.
Progent's Online Technical Support Tools
Progent has developed a set of customized tools, evolved during more than a decade of field experience, focused on allowing the most advanced quality of service for providing online technical support and troubleshooting for small and medium-size company IT systems. Progent provides safe VPN support for VPN gateways from a variety of popular vendors such as Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN offsite connectivity permits the engineers of Progent's remote service group to interface to your network without violating system security.
Progent's advanced service database system stores comprehensive histories for all service delivered to Progent's customers. Each active Progent staff consultant has access to the history of support provided to every customer by any staff member. This archive of problems and fixes is structured as an easily accessible internal database that permits Progent's online technical professionals to communicate their knowledge with the whole team to ensure that the quality of Progent's support improves over time. Progent's partnerships with major vendors including Cisco and Microsoft make available additional vast technical support databases as well as to vendors' internal engineering staff that allow Progent's remote service experts to arrive at the best resolutions promptly.
Contact a UNIX/Linux or Cisco Technical Assistance Expert Immediately
To see how you can ask a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco certified CCIE for urgent online consulting help in Pennsylvania, call 1-800-993-9400 or visit Expert Remote Network Help.