If your business network is in Pennsylvania you can now get fast remote technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified expert to help with critical problems involving your network. Progent maintains among the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts available by phone of any nationwide service organization in the country. The cost is competitive, billing is per minute, sign-up is immediate, and support is unbeatable.
If your Pennsylvania organization is far from larger urban areas like Philadelphia, Pittsburgh, Allentown, or Erie, help from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers may be limited when you have a network crash. This could mean lost income for your company, angry clients, idle employees, and defocused management. By calling Progent's remote support, you can get in touch with a qualified engineer ready to provide assistance when you have to have it to get your information system operating.
Because Progent bills for remote help per minute, your company is invoiced only for support received. Progent asks for no service activation fee. Some remote consulting firms apply significant minimum payments or charge for each quarter hour or more. Progent's one-minute granularity and straightforward billing mechanism do away with big invoices for speedy solutions.
If your Pennsylvania business requires technical support for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's remote support, phone 866-776-4368, or go to Contact Progent.
Why is Progent's Online Support Services Special?
Progent's seasoned staff of remote consulting engineers possesses a broad array of in-depth information technology knowledge. This enables Progent's remote service experts to deal successfully with the most challenging technical problems more quickly than is feasible with typical independent service firms or with the internal support staff commonly available to smaller businesses. Progent has refined the technology and skills to fix technical issues efficiently in many different computer configurations that incorporate combinations of UNIX/Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)
Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE support experts have qualified for professional certifications including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service experts also have a number of high-level Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, CCVP, and Design Associate.
In order to assist companies who maintain networks powered by a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft operating systems, Progent's remote support team offers the services of consultants who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering high-level security consulting, Progent offers online contact with engineers with a variety of security credentials including CISM Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional consultants. The range of Progent's expertise coupled with Progent's team-oriented approach to fixing network difficulties streamlines service escalation, when called for, to specialists with relevant competence to deal with particularly tough jobs. This accelerates remediation of urgent network problems, avoids network disruption, and minimizes technical support invoices.
For organizations in the state of Pennsylvania, Progent enables virtually instant online contact with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for urgent support to fix information system problems that are affecting productivity and are outside the skill set of your ordinary computer service organization. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE-qualified engineers can analyze your computer environment with the latest remote support technologies that allow them to deliver rapid and economical analysis and resolution of critical computer issues.
Services Progent's Phone-based Consulting Specialists Can Provide Your Pennsylvania Company
Progent's online professionals can provide expert help for a comprehensive array of UNIX, Apple, Cisco, and Microsoft solutions such as:
Online Expertise for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online network support team can help Pennsylvania small businesses with an extensive assortment of IT products and technologies such as system architecture, messaging solutions, security expertise for computer systems and company operations, Windows coexistence with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware products for processor economization and centralized administration, and migration from out-of-date applications to current environments powered by updated versions of UNIX, Linux, Solaris, macOS and OS X, or Windows.
Progent's support experts offer online technical help for computers based on leading variants of UNIX such as:
Apple macOS and OS X,
IBM AIX Open UNIX,
Berkeley UNIX (BSD),
Silicon Graphics IRIX (SGI/IRIX) or familiar Linux products such as
Debian GNU/Linux and
Cisco Network Architecture and Security Technology
Progent is unmatched in the computer support arena for offering immediate and economical communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after networking professionals who qualify for this advanced certification by completing intense examinations administered by Cisco. The vast majority of CCIEs work for large enterprises or nationwide Internet service providers (ISPs), and consequently their skills are not conveniently available to smaller companies.
Progent is among the rare computer support providers that makes sure that Cisco CCIEs stay available to assist small and medium sized companies. In addition, Progent facilitates fast access to a CCIE via telephone so your company can get immediate support for complex network issues that are hurting your productivity but are not within the comfort zone of your local IT maintenance providers. Progent's CCIE consultants can tie into your network using the latest on-line troubleshooting tools in order to execute rapid and affordable analysis and resolution of urgent system anomalies. To learn more on Progent's support for Cisco infrastructure, refer to Cisco Network Engineering Expertise.
Microsoft Certified Partner for Phone-based Expertise for MS Windows
Progent's Microsoft-qualified remote service experts can deliver computer troubleshooting and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Partner and can provide your organization the expertise of support professionals who can assist your company with a broad range of technology expertise such as
Windows Server 2019 migration services,
Windows Server 2016 hybrid cloud planning and deployment,
Windows Server 2012 R2 consulting,
Windows Server 2008 R2 maintenance,
MS Exchange 2016 migration, Microsoft Exchange 2013 integration,
Exchange 2010 management,
SharePoint Server application development,
Microsoft Skype for Business integration consulting and Lync Server maintenance, Forefront TMG 2010 management and ISA Server 2006 migration, MS SQL Server 2017 consulting,
Microsoft SQL Server 2016 migration and development, and SQL Server 2014 consulting,
System Center 2016 Operations Manager hybrid cloud monitoring,
System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting,
Project Server training,
Small Business Server consulting, and
Windows 2012 R2 Essentials cloud integration.
Qualified Network Security Experts
Progent offers you contact with qualified CISM and ISSAP security engineers who offer a range of security services that can strengthen the defenses of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X network against attacks or assist you to recuperate quickly from an attack. Security solutions offered by Progent include: extensive security audits using tools such as GFI LANguard, NMAP Port Scanner, and software from Metasploit and Netcat; fast recuperation from malicious assaults; setting up firewalls; designing safe architectures for off-site and mobile connectivity; securing your messaging system from spam and DHA attacks; and implementing continual network monitoring. For more concerning Progent's security expertise for small and medium-size businesses, refer to Progent's Engineering Support for Network Security.
Business Applications Support: Webinar Training, Custom Programming, Integration
Progent's Mac technology experts can support the creative facets of Mac computing by providing consulting services and training in imaging, sound, and video. Progent's support professionals can provide help in a variety of Apple Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post-production facility.
Progent's Application Experts Team offers in-depth consulting support and training in special application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, programming, and education for popular Microsoft applications such as Microsoft CRM, MS Office Project, Office Word, and Excel. For more about Progent's expertise, programming, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.
Help Desk Call Center Outsourcing Alternatives
Progent offers several programs for Help Desk assistance that include UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Process Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are intended mainly for companies who need the immediate availability of a professional Call Center but who have limited budgets and IT management resources. Progent’s Virtual Help Desk is a transparent extension of your current Help Desk team. Progent can act as a main Help Desk for your organization, represent an escalation resource for tough network issues, or be ready in those situations when your other resources are too busy. Progent's Help Desk Call Center Consulting Services can assist you in building an efficient new Call Center or enhancing your existing one, selecting or programming Call Center application software to meet the particular requirements of your company, or providing temporary staff to work remotely with your in-house Help Desk group to handle demanding scenarios like software migrations.
Progent is a Microsoft-Certified Partner and has a large roster of Cisco-authorized network specialists. Progent's Help Desk Call Center staff of seasoned UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft experts are available to give your customers convenient access to a dependable support team with extensive experience delivering phone help and online repair service for small and medium-size business information systems. Progent's focus is on giving the Help Desk Call Center a positive image as a solid contributor to business performance, and Progent's mission is to resolve and not just report problems. To read additional information concerning Progent's Help Desk service and outsourcing, go to Progent's Help Desk Call Center Support.
Progent's Online Service Technologies
Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Support Expert Now
Progent's powerful customer support reporting software includes extensive records of all service delivered to Progent's clients. Each active Progent team engineer has the benefit of the specifics of support provided to each customer by any team engineer. This database of problems and fixes is structured as an easily accessible proprietary database that permits Progent's online support experts to share their experiences company-wide to make sure that the quality of Progent's support grows daily. Progent's partnerships with key industry leaders such as Cisco and Microsoft permit access to additional extensive technical support knowledge bases as well as to vendors' internal support staff that allow Progent's remote service specialists to come up with the best resolutions quickly.
To see how to ask a UNIX, Linux, Solaris, macOS or OS X consultant or a Certified CCIE for emergency online consulting support in Pennsylvania, phone 1-800-993-9400 or visit Urgent Remote Network Help.