Expanding your remote workforce may have a major effect on network infrastructure, security/compliance, and company workflows. Progent has 20 years of background assisting SMBs to plan, deploy, administer, optimize, and debug IT networks that incorporate work-from-home employees. Progent can assist your Perth organization to select the appropriate technologies and follow best practices in building and maintaining a safe virtual office solution for teleworkers that facilitates collaboration and returns top business value. Progent offers support services that go from on demand expertise for getting you over occasional IT bottlenecks to full project management to help you carry out mission-critical initiatives.

Progent can assist Perth, Western Australia companies to with any facet of creating a high-functioning work-at-home environment by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, security and compliance, data protection solutions, and centralized management.

VoIP Integration for At-Home Workers
Extending the corporate phone environment to include remote users is vital to supporting a productive work-at-home solution. A broad range of cloud-centric VoIP products are popular with SMBs to server telecommuters. Many larger organizations rely on Cisco's current or legacy platforms for VoIP management. Progent can assist organizations of any size to plan or tune a remote IP voice service that provides the versatility, convenience and security required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to assist organizations optimize their current Cisco VoIP systems to support a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends high-end IP telephony features to devices like IP phones, media processing platforms, VoIP gateways, and multimedia apps deployed throughout the network. Unified Communications Manager supports other mixed media services like unified messaging, voice/video conferencing, and customer interaction networks. For details about Progent's Unified Communications Manager expertise, see CUCM consultants.
  • Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can assist your company to support your existing CallManager deployment or upgrade smoothly to Cisco's modern IP telephony products. To learn about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice products, visit Cisco CallManager expertise.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients working outside the corporate perimeter such as telecommuters. Progent offers expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network architecture to work with these solutions and deliver online deployment and troubleshooting expertise.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing an efficient telecommuter solution for your Perth, Western Australia business, call 1-800-993-9400 or go to Contact Progent.