Philadelphia Telecommuters Configuration Consulting and Support
Solution Infrastructure Integration Consulting Experts
Enlarging your telecommuter workforce may have a major effect on network infrastructure, cybersecurity, and corporate processes. Progent has two decades of experience helping SMBs to design, deploy, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can help your Philadelphia company to pick the right tools and adhere to best practices in building and maintaining a secure virtual ecosystem for teleworkers that facilitates collaboration and delivers top business value. Progent can provide services ranging from on demand expertise for helping you over occasional technical roadblocks to full project management or co-management to help you carry out business-critical initiatives.
Progent's consultants can help Philadelphia, Pennsylvania businesses to succeed with any aspect of creating a high-performing remote work environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk outsourcing, endpoint security, backup/restore solutions, and unified management.
Infrastructure for an At-Home Workforce
Integrating the physical and software infrastructure needed to support a remote workforce can be particularly complex if you must manage a mix of personal equipment like desktop computers and notebooks, routers, and wireless APs from various vendors and with a variety of OS software and firmware levels. Progent's background providing remote help for both legacy as well as current IT products in virtual office venues enables you to make efficient use of your existing infrastructure and provides you with fast access to top-tire consultants for making necessary updates. Support services available from Progent to assist you to implement a high-functioning telecommuting infrastructure include:
- Virtual Private Network connectivity makes it possible to create a safe connection for authenticated at-home workers to access IT assets situated at your corporate data center or in a public cloud. Progent can help you to deploy and maintain VPN connections between your teleworkers and your various IT resources by providing online VPN integration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can assist your at-home workers to set up Cisco's AnyConnect software for secure VPN connections for a broad range of endpoint devices including Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure products allow an at-home worker to see and interact with a remote computer's desktop. This gives network managers more control over the computing ecosystem of at-home employees and offers them a familiar experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect home networks to the Internet and support VPN tunnels, local Wi-Fi connectivity, and firewalls. Progent can provide expert online consulting for configuring home routers from all major manufacturers. See router configuration services from Cisco-certified experts.
- Home Wireless networks, typically shared by the whole family and visitors, are commonly used by telecommuters to connect to their Internet router for work. This can cause throughput as well as cybersecurity issues. Progent can assist you to mitigate these problems by providing services like Aironet integration consulting, Cisco Meraki WiFi deployment consulting, and Ubiquiti WiFi AP integration help.
- Internet access solutions impact the performance and availability of connections between at-home workers and the company network. Mission-critical processes might require backup Internet connections in case the normal connection breaks. Progent can provide expertise for selecting service providers, choosing appropriate bandwidth and data volume offerings, and integrating fault-tolerant Internet connections. Refer to Internet connectivity integration services.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing a productive work-from-home solution for your Philadelphia, Pennsylvania company, call
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24x7x365 Altaro VM Backup Management Configuration
Remote Altaro VM Backup with Exchange Specialist
Altaro VM Backup from Hornetsecurity offers small and mid-size businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted architectures and also enables cost-effective backup to Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide range of remote or onsite services to help you to design, install, optimize and troubleshoot a comprehensive backup/restore system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a fully managed backup/restore service powered by on Altaro VM Backup technology.
Service Reports Consulting
24-7 Professionals Service Reporting
Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all billed services. Unlike many independent consultants or local service organizations who provide scant documentation or specifics of services performed, every service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the support documentation sent by every consultant to each client. The practice of documenting and organizing support activity allows more effective support and avoids a variety of typical misfortunes such as when a service customer is effectively held hostage to a consultant who won't release the keys to the kingdom.
Support MSP360 SQL Backup
MSP360 GSuite Backup Network Engineer
Progent can help you to create, deploy and administer a backupup/restore plan built around MSP360 Backup software to protect your resources hosted on any major public cloud. Progent can provide monitoring and remote management to protect against data loss resulting from user mistakes, system glitches, malicious insiders, and external attacks such as ransomware.
Engineers Microsoft Teams with Exchange Online
Microsoft Teams online training Engineers
Progent can help your organization to plan a migration to Teams from Skype for Business and install, manage, and debug a cloud-based or mixed deployment of Microsoft Teams. Progent can assist you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint, and your phone system.
NodeZero Certified Threat Assessment Cybersecurity Consultancy
Cisco NodeZero Certified Penetration Testing Compliance Auditor
Progent's certified cybersecurity consultants can perform NodeZero-powered threat assessments to verify your security monitoring and protection tools and policies are properly configured and effective.
Microsoft GP/Great Plains Support
Urgent Remote Technical Support Great Plains Migration
Key characteristics of Microsoft Dynamics GP software include a modular design that lets you buy only the functionality you need, a standards-based architecture built on Microsoft technologies to safeguard your investment and provide a tightly interconnected environment, enhanced reporting capabilities that permit you to track all operations, income and spending and sales trends, compatibility with Microsoft Office to enable access to business data, the capability to integrate information from almost any database or desktop software into Microsoft GP/Great Plains, plus an open design that makes it easy to develop specialized applications. Progent can help you set up and maintain a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can provide expert GP consultants to help you turn the powerful features of Microsoft Dynamics GP/Great Plains accounting into a productive business solution.
Maryland Server Install
Small Business Network Consulting Firms Tennessee
If your business does not require urgent remote support but you think you will require technical services with your network soon, you can save time and expenses and guarantee that the right expertise will be available when you need it by getting in touch with a Progent sales specialist and signing up as a customer. For more information, phone 800-993-9400 or send email to information@progent.com.
Microsoft and Cisco Authorized Expert Supplemental Service Desk Cost Savings Integration Services
Extended Help Des Cost Savings Online Support
Progent's Helpdesk outsourcing and co-sourcing service programs help organizations to reduce costs and increase productivity.
Live Online Office Excel Instruction
Trainer Live Online Office Publisher
Progent offers live remote instruction for popular desktop applications and operating systems including Microsoft Office and Microsoft 365 Excel, Word, PowerPoint and Visio plus Adobe Acrobat, Photoshop, Crystal Reports, and Windows 10 and 8.1. Remote instruction offers the advantages of conventional physical classroom instruction, such as immediate interaction between students and teachers, but eliminates the costs of transportation and the challenge of attempting to accommodate the schedules of multiple students. Available to single students or classes of any size, Progent's virtual instruction allows the teacher to conduct the class from an online office and the clients can be dispersed across a campus or across the the U.S. Live online training utilizes powerful learning mechanisms such as virtual white boards, real-time questions, and collaborative desktops. Sessions can be short and personalized to specialized subjects or longer in duration and wider in scope.
Engineer Linux, Windows
24 Hour Windows and Linux Configuration
If your business computer system combines Linux technology technology with Microsoft Windows, Progent can assist you to incorporate your servers into a cohesive environment that permits all your operating systems to coexist for simple administration, seamless information exchange, high dependability, superior throughput, and tight security. Progent's UNIX/Linux and MS Windows coexistence assistance services include IT architecture integration and service, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, remote technical support and repair, on-site technical support, and Help Desk Call Center support.
Exchange 2013 Active Directory Professional
Consultants Exchange 2013 Voice Mail
Exchange Server 2013 incorporates significant improvements to the functionality of its predecessor Microsoft Exchange 2010 and delivers powerful new features plus a redesigned architecture. These improvements favorably impact key areas such as manageability, high availability (HA), security and compliance, cost of ownership, teamwork, scalability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consultants can assist your organization to evaluate the possible advantages of migrating to Exchange 2013, create a cost-effective validation and deployment strategy, and educate your IT staff to maintain your Microsoft Exchange Server 2013 solution. Progent also offers ongoing remote consulting and support and management for Microsoft Exchange 2013.
Visual Basic Reporting
SharePoint application development Services
For help writing, improving, or troubleshooting business aplications for Microsoft Windows, Linux, or for the Web, Progent's expert team of program developers, database architects, and project managers can ensure you get the project completed on time and within your budget. Progent's seasoned application developers can provide cost-effective and expert remote help for projects as simple as creating VBA macros for Excel or as large as developing mission-critical RDBMS applications based on Microsoft SQL Server or Oracle.
Herakles Data Center Test Lab Consultancy
network evaluation Lab Technology Professional
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for testing line-of-business applications, creating efficient system upgrade methodologies, assessing and tuning performance, planning or verifying business continuity strategies, resolving compatibility issues, and establishing training systems for new technologies. For Progent clients without sufficient internal resources to configure effective test environments, the lab cuts capital costs and technical risk while keeping vital network projects on schedule.
Apple OSX Tiger Integration
Configuration Apple OS X
Progent's consultants can provide Apple macOS and OS X users a range of services including workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Microsoft Entourage and email help, security services, and custom training. Progent can assist businesses to upgrade to macOS from OS X or earlier editions of Apple OS X and Progent can provide help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with Apple iPhone integration and iPad management, or moving to Apple's iCloud. For computer environments based exclusively on macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to handle the difficulty of designing, configuring and supporting a network infrastructure that is available, secure, fast and aligned with your company's objectives.
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