Phoenix Consulting Experts
Supplemetary IT Staffing for Network Service Organizations
In addition to providing rapid access to top-tier IT professionals and subject matter experts (SMEs) to assist Phoenix, Arizona companies with specific technical issues or longer-term initiatives, Progent can provide short-term staff augmentation to deal with more generalized services such as desktop support, IT administration, and Call Center response. On-demand staffing can help organizations to deal with planned or unexpected increases in demand for IT services, which may be caused by scenarios like mergers and acquisitions, site moves, technology upgrades, paradigm shifts like work-from-home, disaster response, busy seasons, or regulatory changes. Temporary IT staff augmentation can also cover voids caused by the absence of in-house staff members due to vacations, illness, termination, or other reasons.
Benefits of Progent's Temporary IT Staffing Program Progent's temporary staff augmentation services give businesses the versatility to respond to increases in requirements for IT personnel without being saddled with the costs and hassle that come with reviewing and hiring professional technical help and without the burden of adding to your permanent staff size.
Key features of Progent's short-term supplemental staffing services include:
- Rapid availability of reliable network professionals
- Simple initiation, cessation, and re-engagement of services
- Seamless extension of your in-house IT staff
- Comprehensive documentation of services delivered
- Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems get resolved promptly
- Strong working relationship with a world-class, full-service source for network support
Progent's shared Help Desk service is a proven on-going staff augmentation alternative that enables IT organizations to divide the work of Call Center support seamlessly between their in-house network personnel and Progent's extensive team of IT support specialists. Acting as a seamless extension of your in-house Help Desk, Progent's shared Help Desk Call Center program is a joint service solution powered by the leading shared PSA tool for managing, service requests, ticketing, assigning ownership, monitoring responses, and producing documentation.
Why Choose Progent?
Progent has two decades of background providing online and onsite IT expertise for organizations throughout the U.S. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's cybersecurity consultants have earned top certifications including ISSAP, CISA, and CRISC. Learn more about Progent's technology certifications.
Progent's Areas of Expertise for Phoenix, Arizona Businesses
Progent's nationwide team of certified engineers can deliver Phoenix, Arizona companies a wide range of online technical guidance and debugging services. Practice areas covered under Progent's reseller program for IT service firms include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Exchange 2016 Integration
- Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 11 Upgrade Consulting
- Windows 10 Support
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Integration
- Active Directory and MS Entra ID Planning
- Microsoft 365 Configuration
- Dynamics GP (Great Plains) Customization
- Microsoft Azure, Amazon AWS, Google Cloud Platform
- Online Network Support
- Work from Home Integration
- Cisco Infrastructure
- Juniper Networks Technology
- Cisco Routers Configuration
- Cybersecurity Expertise
- Business Continuity Preparedness
- Penetration Testing
- Firewall Configuration
- Call Center Outsourcing
- Desktop Support
- Data Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager Expertise
- Microsoft Access Development
- Virtual Server Management
- Rapid, Low-cost .NET Application Development.
- Windows Hyper-V Planning
- VMware vSphere Integration
- Citrix XenApp and XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iOS Support
- BYOD Management
- Apple iPhone Integration
- Android Phone Integration
- Ransomware Defense/Recovery
- Data Backup/Recovery Consulting
- Cisco IP Voice Phones and Video Conferencing
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi 6/6E Access Point Integration
- Wi-Fi Site Surveys
Contact Progent for Short-Term Staff Augmentation for Phoenix, Arizona Companies
To find out more about Progent's short-term supplemental staffing services for Phoenix, Arizona businesses, call
An index of content::
Juniper Firewall/VPN Forensics Services
Juniper NetScreen 5200 Firewall Security Group
Progent's Juniper Networks-certified NetScreen consultants can help you to configure and integrate NetScreen 5200 and 5400 routers, upgrade from older NetScreen products to more current Juniper technologies, and troubleshoot network infrastructure issues in Juniper-only or mixed-vendor environments.
Microsoft Experts Online Consulting Windows Server 2019 Storage Spaces Direct
Windows Server 2019 Hybrid Integration Support and Integration
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to design and carry out a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers significant improvements in scale, speed, ease of management, virtualization, security and compliance, hybrid local/cloud deployments, availability, and Linux support.
NinjaOne Automated Server Management Consulting Services
NinjaOne Automated Server Management Integration
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network running efficiently by tracking the state of vital assets.
QTS Data Center Consulting
QTS Sacramento Colocation Center Services
The QTS (formerly Herakles) Internet Data Center is situated in the seismically-stable Natomas area of Sacramento, CA. If your business is now using the QTS Sacramento data center as a colocation site or if your business is considering migrating your primary or disaster recovery equipment to Herakles/QTS, Progent can provide a range of affordable services that include colocation relocation, equipment deployment and updates, infrastructure optimization, comprehensive project management, virtualization expertise, offsite monitoring, streamlined network administration, software development, disaster recovery planning and testing, data security assessment, and the use of the Progent Test Lab.
Android and Outlook integration Integration Services
Android and Power BI integration Online Support Services
Progent's veteran group of network consultants and application experts have years of background delivering remote and onsite support for organizations of any size who need to integrate Android phones and tablets into their information networks so that users can communicate and collaborate from virtually anywhere. Progent has the breadth of know-how to solve network problems that involve numerous vendors and that represent a combination of legacy and current information technology. Progent provides budget-friendly online expertise to help you with any aspect of planning, configuring, managing and troubleshooting your BYOD solution. Progent can deliver as-needed technical support to help you to handle especially challenging IT issues, or Progent can provide comprehensive project management services to ensure that you finish major IT initiatives on schedule and on budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and can provide expertise with all major operating systems, applications, management utilities and network infrastructure. Progent also offers specialized group or individual training to help you manage and operate Android phones and tablets to maximize their business value.
ProSight Reporting Infrastructure Monitoring Online Help
ProSight Reporting Remote Infrastructure Monitoring IT Services
ProSight Reporting is a growing line of in-depth reporting tools created to work with the top ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Setup and Support NinjaOne Automated Desktop Inventory
ProSight NinjaOne Windows Desktop Management IT Consultants
ProSight LAN Watch is Progent's server and endpoint monitoring service that uses advanced remote monitoring and management technology to keep your IT system operating efficiently by checking the health of vital assets that drive your IT network. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT staff and your assigned Progent consultant so all potential problems can be resolved before they can disrupt your business.
Horizon3.ai NodeZero Security Penetration Testing Firewall Configure
Horizon3.ai NodeZero Cybersecurity Pen Testing Security Consulting
Progent's certified cybersecurity consultants can perform NodeZero-based threat assessments to verify your security defense systems and policies are properly configured and effective.
Remote Technical Support Cisco ASA Firepower
24x7 CCNP Expert Certified Firepower Management Center Computer Consulting
The latest generation of ASA 5500-X Series of firewalls with Firepower Services provide substantially more bang for the buck than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network consultants can help you to manage your legacy PIX or Cisco ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, deploy, optimize, administer and troubleshoot firewall environments based on ASA firewalls with Firepower Services.
Top Rated Technology Consulting Services Operations Manager
Technology Consulting Monitoring and Reporting
Progent's Microsoft-certified consultants have over a decade of experience planning, implementing, enhancing and repairing System Center Operations Manager environments and can provide organizations of all sizes expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that delivers the performance and availability needed to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast remote or on-premises technical support to help you to fix serious problems detected by SCOM 2012.
Engineer Microsoft Teams Admin Center
Microsoft Teams Migration from Skype for Business Remote Technical Support
Progent can assist you to design a migration to Teams from Skype for Business and install, manage, and troubleshoot a cloud or mixed deployment of Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PSTN gateway.
24-Hour Apple OS X Network Consultant
IT Services Macintosh OS X
Progent's consultants offer macOS and Mac OS X users a range of services including workstation support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Microsoft Entourage and email expertise, security services, and custom education. Progent can help businesses to upgrade to macOS from Mac OS X or earlier versions of Mac OS X and Progent can provide expertise with Apple Mac application software. Progent can also help you with iPhone integration and Apple iPad synchronization, or migrating to iCloud services. For business environments built solely on macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the complexity of designing, configuring and supporting a network infrastructure that is reliable, secure, efficient and aligned with your organization's business goals.
24/7 Redhat Linux Remote Technical Support
Linux Specialist
If you are developing Linux-based applications in an environment that has MS Windows-based servers, desktops, and office productivity products, Progent can provide comprehensive IT outsourcing that frees you to concentrate on your field of strategic expertise while avoiding the constant hassle of managing your company information system. By using automated server monitoring and by providing online and on-site assistance as your business needs it, Progent represents an economical way for maintaining an IT network that features high reliability, security, and performance. Progent's UNIX/Linux developer assistance services feature full-service information technology outsourcing, virtual server infrastructure, online and on-premises support and troubleshooting, network monitoring services, and Helpdesk services.
Enterprise hybrid cloud Consulting Services
Consultancy Hybrid cloud integration
Progent can help you to plan and manage hybrid environments that support Windows and Linux operating systems and applications in either cloud-based solutions or in hybrid architectures that combine on-premises resources along with one or more public cloud services. To assist you to incorporate cloud services with physical datacenters, Progent offers a range of public cloud integration services that include Azure hybrid cloud design and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has 20 years of experience providing advanced consulting expertise remotely, and Progent can make sure you complete your cloud integration initiatives on schedule and within your budget.
Online Wireless Site Survey Remote Support
Remote Wireless Site Survey Support and Help
Progent's Wi-Fi site survey and predictive modeling make it easy to plan, install and troubleshoot a Wi-Fi network customized for your facilities, offering your business a WLAN that delivers the coverage, performance, density, QoS, security, and hand-off ability your company requires. Wireless survey services from Progent include remote predictive analysis for designing a wireless LAN and on-premises survey services for confirming, optimizing, and troubleshooting a functioning Wi-Fi network.
Auditing SIEM
After Hours Security Incident Response Consult
GIAC was established in 1999 to certify the knowledge of computer security experts. GIAC certifications are recognized by companies and government organizations around the world including and the United States NSA. Progent's GIAC-certified information assurance specialists can provide support for any of the network security disciplines addressed within GIAC accreditation such as evaluating network vulnerability, incident management and response, traffic analysis, web application security and security information and event management (SIEM) solutions.
Wireless Help and Support
Proxim Tsunami Technical Support Services
Progent's wireless consultants can help small companies design, choose, pilot, configure and support secure building-to-building wireless bridges that integrate transparently into your existing network while offering a degree of security that matches or excels wired connections. Progent provides expertise in wireless LAN products from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can show you how to select and deploy the wireless link technology that match your company requirements.
Firewall Security Cybersecurity Company
Firewall and VPN Security Evaluation
Progent provides companies of any size professional support for Intrusion Protection products and IPsec VPN products from major firewall and Virtual Private Network security vendors such as Palo Alto Networks, Check Point Software, Juniper, Fortinet, and SonicWall. Progent can help you create a detailed security strategy and choose appropriate products from multiple suppliers to support your security objectives while staying within your budget restraints.
Exchange SE Integration Network Consulting
Consulting Services Microsoft Exchange SE
Progent can help you in any facet of your upgrade to Exchange 2019 including configuring Windows Server 2019 for hosting Exchange; designing high availability architecture for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and configuring Windows Hyper-V; setting up HLB; building DAG groups with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and setting up Outlook clients.
Operations Manager Case Studies
MOM Case Study
Before Progent's Microsoft Operations Manager solution, network issues were approached reactively, once users were impacted by them. With the benefit of proactive, automated alerts and trend analyses created by MOM, Progent is now able to ward off network troubles before they becomes serious enough to impact network availability. Because of Microsoft Operations Manager, Progent can resolve potential problems before clients know that the problems exist. Progent has expertise with Microsoft Operations Manager 2005 and MOM 2000 to offer small business IT systems enterprise-class availability, security and productivity.
24/7/365 ransomware rebuild Technology Professional
Ryuk ransomware hot line Professional
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to halt the spread of an ongoing ransomware breach. Call 800-462-8800
Specialist VMware vCenter Orchestrator
Consultant VMware SRM
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to specify, automate and test a consistent process for recovering services rapidly following an outage. SRM provides centrally managed and automated disaster recovery, application mobility, and non-disruptive site migration, failback and re-protect. SRM also enables transparent testing for disaster recovery, updates and patches and can generate audit reports to verify complete service recovery, validate SLAs and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help you to design, deploy, test and administer a disaster recovery solution powered by VMware Site Recovery Manager.
Citrix VDI On-site Support
Consult Citrix XenDesktop desktop virtualization
Citrix offers a powerful family of platforms that provide enterprise-class manageability, expandability, and responsiveness for server virtualization and for centralized distribution of Windows desktops and applications. For managing virtualized desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix has developed XenServer and Citrix Essentials for Hyper-V. Progent's Citrix-certified engineers can help your company to assess the strategic advantages of Citrix virtualization products and can help you design, test, implement, troubleshoot, and support Citrix virtualization platforms.
Urgent Missouri Repair Installation
Wyoming Service Provider
Progent's Technical Response Center offers national extended hours remote assistance for information systems powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Certified service experts offer after-hours phone support and online direct network connection to isolate and resolve technical problems quickly and affordably. The breadth of technical expertise represented by Progent's staff of nationwide service professionals makes it possible to escalate even the toughest network issues to appropriate experts as needed. For urgent issues, the Technical Response Center tries to respond to your request for service in less than one hour.
Exchange 2016 Upgrade Planning Network Engineer
Exchange 2016 Upgrade Online Consulting
Progent can help you in all facets of your migration to Microsoft Exchange Server 2016 such as planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; determining mass storage requirements for your virtual machines, mailbox databases and log files; setting up HLB for fault-tolerant client access services; designing, configuring and testing Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
SentinelOne Vigilance Respond MDR Integrator Integration Support
24x7x365 SentinelOne Singularity Complete Integration Engineers
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that includes machine learning technology and advanced services to deliver comprehensive endpoint detection and response (EDR).
Microsoft Certified Support and Setup Microsoft Windows 7 Evaluation
Windows 7 Upgrade Consultancy
Progent's certified engineers offers remote and on-premises support expertise to assist you to administer, support, and repair PCs powered by Microsoft Windows 7 and also offers assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, data and identity protection, disaster recovery, online connectivity, mobile device integration, Wi-Fi configuration, and 24x7 network monitoring.
Remote Access Outsourcing
Remote Access Online Troubleshooting
Cisco's security and remote access technology for small to mid-size businesses offer a full array of easy-to-administer protection hardware and software to help safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network product family includes routers, firewalls, and VPN access concentrators. Progent's expert consulting staff includes field-proven specialists with Cisco CCIE and Cisco Certified Network Professional certifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco protection technologies that align best with your business goals.
Technology Consulting Services ISR G2 Routers
Integrated Services Routers Engineer
Cisco offers an extensive array of routers including appliances built to provide the protection, performance, and availability required by customers from small businesses to global enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved reliability and system uptime. Progent can help you choose and integrate Cisco routers to establish a solid infrastructure for your IT system and to make it easy to grow as you add new users, open new offices, deploy new services, open your network to customers and partners, and support a more mobile workforce. Progent can provide expertise in a variety of routers powered by Cisco's IOS platform, including the Cisco 800 family of small business routers, Cisco 1800 and 2800 ISR routers, Cisco 1900 and 2900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, Cisco CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Routers.
SMS Upgrade Technical Support
24 Hour Microsoft SMS Computer Consultant
Microsoft Systems Management Server provides extra capability for change and configuration management of Windows-powered networks via SMS Feature Packs. Feature Packs reduce the net operational costs of managing and deploying software products by making it simpler to install system images, manage mobile devices, and operate management tools. In addition to alerting you about ways to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to plan and implement IT projects that cover areas that Feature Packs are intended to make more efficient. Progent's migration and update services can minimize cost and eliminate business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can help you define efficient processes and policies to manage handheld computers and intelligent portable phones so your mobile workforce remains productive and secure. Progent's CISSP-certified consultants and CISM-certified security experts can help you develop a security plan that incorporates policies, procedures and technologies to keep your IT computer system protected.
ransomware cryptoworm recovery Consultancy
Consulting Locky ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to halt the progress of an active ransomware attack. Call 800-462-8800
Specialist Microsoft Exchange Server Upgrade
Exchange Server 2010 Migration Specialists
Progent's Microsoft and Cisco-certified network experts can help you to assess the value of Microsoft Exchange Server 2010 for your business and can assist you to design and carry out an efficient migration to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 Server that will provide quick payback by increasing your productivity, cutting the expense of equipment and support, streamlining administration, and consolidating your vital communications platforms.
Juniper NetScreen 5400 Firewall Network Consultants
NetScreen Network Security Evaluation
Progent's Juniper-authorized NetScreen engineer can assist your company to configure and integrate NetScreen 5000 series routers, migrate from previous NetScreen devices to the latest Juniper products, and troubleshoot network infrastructure issues in all-Juniper or mixed-vendor systems.
Technical Support Services Remote Working
After Hours Offsite Workforce Support Services
Progent has two decades of experience helping small and mid-size businesses to design, implement, optimize, administer, and troubleshoot computer networks that support at-home workers.
Security Penetration Testing Firewall Support
PEN Testing Cybersecurity Team
Stealth intrusion checking is an important part of any overall network security strategy. Progent's security experts can run extensive intrusion tests without the knowledge of your organization's in-house IT resources. Stealth penetration checking uncovers whether existing security monitoring systems such as intrusion detection alerts and event log analysis are correctly set up and actively monitored. Progent can implement ongoing autonomous penetration testing to define your internal and external attack surface and to identify ways that vulnerabilities, improper configurations, stolen credentials, skipped patches, and unsound product defaults can be combined by threat actors into the multi-front attacks common to modern variants of ransomware.
