Expanding your telecommuter workforce may have a major impact on IT infrastructure, security, and company workflows. Progent has 20 years of experience assisting businesses of all sizes to design, configure, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Plano organization to pick the appropriate tools and adhere to leading practices in building and operating a secure virtual office solution for teleworkers that promotes teamwork and delivers top value. Progent offers support services ranging from as-needed expertise for helping you past challenging IT bottlenecks to comprehensive project management or co-management to help you carry out mission-critical initiatives.
Progent's consultants can assist Plano, Texas businesses to with any facet of building a high-functioning telecommuting ecosystem by providing network infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud integration, helpdesk outsourcing, endpoint security, backup/restore solutions, and centralized management.
Voice/Video Conferencing for an At-Home Workforce
A wide selection of voice/video conferencing products from major technology companies enable online meetings, video and voice conferencing, chat, and screen sharing for both onsite workers and teleworkers. Many organizations utilize multiple conferencing products to accommodate their different partners and clients. Progent can help you to manage your current conferencing environment and optimize the engagement of your remote workforce.
- Skype for Business is Microsoft's popular unified communications product that enables presence, instant messaging, voice and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can assist your company to deploy and manage Skype for Business clients to support your remote employees. For details about Progent's support services for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's multiuser video phone app for compatible iOS and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 simultaneous users for video sessions. To learn more about Progent's support services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for most computing devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session recording, plus revision and playback for future reference. To learn more about Progent's consulting expertise for Webex and for other IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities that include video conferencing, persistent threaded chat, plus file sharing. For details about Progent's support services for Microsoft Teams as well as for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these products and
assist you to tune your WAN infrastructure to host them.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Plano, Texas company, call 1-800-993-9400 or visit Contact Progent.