Progent's Referral, Sales Agent, and Reseller Programs
Progent offers a variety of programs that allow individuals or organizations to make money by becoming referrers, sales agents, or resellers of Progent's network support services. Options include operating as a sales agent or referral source for Progent-branded services or reselling Progent's consulting services under your own brand as a transparent extension of your IT services group. In all cases, you will be able to tap into the resources of one of the premiere small business consulting firms in the U.S. with a large team of seasoned, Microsoft-certified engineers and one of the largest groups of Cisco-certified CCIE network engineers of any independent IT services company in the world.

Select a topic to find out about:

The Progent Advantage
Progent's staff size, diversity of technical expertise, and familiarity with enterprise IT support allow small businesses to avoid excessive reliance on boutique service organizations, freelance consultants, or mass-market by-the-numbers computer support firms. Progent's primary advantages over other network consulting firms include:
  • Online Support: Progent is a pioneer in providing advanced on-line troubleshooting and consulting services and has successfully delivered remote support to companies in every state in the U.S. (See Progent's customer testimonials.) Progent has developed best practices and technologies for remote support that embody over a decade of experience providing online support for small business networks powered by Microsoft and Cisco platforms. Remote support eliminates the costs and delays associated with on-site service calls and allows clients to stay productive without breaking the budget.
  • Small Business Focus: Progent specializes in supporting small businesses, a market sector underserved by giant IT service firms and the consulting arms of major technology vendors. By offering high-end services efficiently and effectively, Progent's clients receive enterprise-class IT support at small-business prices.
  • Help Desk Call Center Model for Service Delivery: Progent's Technical Response Center (TRC) follows a proven Help Desk service model to ensure that jobs are easy to initiate and modify, assigned to appropriate engineers, resolved promptly, managed from beginning to end, thoroughly documented, and made easy to track via the web. The TRC's high degree of automation, extensive operational experience, and world-class technical expertise allow Progent's client's to save money and time by minimizing service minutes and maximizing network uptime.
Progent's Professional Certifications
ProgentProgent offers customers the services of consultants who have earned some of the IT industry's most prestigious certifications, and Progent requires and sponsors all in-house engineers to keep existing certifications current while earning additional ones related to their special expertise. Progent recognizes that credentials by themselves do not guarantee a top-quality consultant, but Progent believes that customers deserve to know that their IT service providers have verifiable formal training and testing as well as extensive practical experience in the field so that Progent's clients can engage Progent's service with confidence.

In many cases, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) confer privileges for substantially better vendor support than is available to uncertified consultants, enabling Progent to provide clients a higher level of service. In other cases, major credentials such as the CISM and CISSP security certifications can help corporate customers show compliance with regulatory requirements by using the services of recognized industry professionals.

Progentís engineers hold top certifications from Microsoft, Cisco, Apple, Linux vendors, BlackBerry, Citrix, Juniper, IBM, and Sun, plus security industry certifications including CISSP-ISSAP, CISA, GIAC, and CISM.

Find out more details about Progent's industry certifications.

Programs for Progent-branded Service
Progent's referral and sales agent programs allow individuals, consulting firms, and technology vendors to take advantage of the IT services opportunity created by the release of game-changing products from Microsoft, Cisco, Apple, BlackBerry, Google and other technology leaders. Progent has developed sales/referral programs that make it possible to cash in on Progentís expertise while providing your clients with affordable, best-of-breed IT solutions. Progentís sales agent programs are great ways to leverage your selling skill and business contacts because they allow you to generate ongoing revenue streams, not just one-shot opportunities.

Progent's referral and sales agent programs include:

Independent Sales Program
Under Progentís Independent Sales Program, you act as an independent sales agent to deliver Progent a signed service contract between a new customer and Progent. Under this program, you manage the entire sales cycle and submit a signed sales order. Progent will pay you a commission of 10% of the gross revenue collected by Progent from the new customer for any services performed under the terms of the contract and for all subsequent IT support services the new customer requests from Progent. You will continue to receive this commission for as long as the new customer remains a Progent client.

Assisted Sales Program
Under Progentís Assisted Sales Program, you work closely with Progentís sales team as an independent contractor to develop a prospect you bring to Progent. Under this program, you provide Progent selling assistance with all phases of the sales cycle, but Progentís sales teams take responsibility for drawing up the sales order and getting it signed. Progent will pay you a commission of 5% of the gross revenue collected by Progent from the new customer for any services performed under the terms of the contract and for all subsequent IT support services the new customer requests from Progent. You will continue to receive this commission for as long as the new customer remains a Progent client.

Sales Referral Program
Under Progentís Referral Program, you must first pass Progentís qualification requirements, after which all you have to do is refer new customers to Progent. In this case, Progent takes full responsibility for all phases of the sales cycle, including drawing up the sales order and getting it signed. Progent will pay you a commission of 5% of the gross revenue collected by Progent from the new customer for any services performed under the terms of the contract. You will continue to receive this commission for one year.

For a printable PDF datasheet describing Progent's referral and sales agent programs, download Progent's IT Services Sales Agent and Referral Programs.

Reselling Progent's Services Under Your Own Brand
If you sell IT services or plan to enter this dynamic market, Progentís Reseller Program can put you on the fast track towards growing your business, satisfying your customers, and improving your profits. Progentís nationwide team of network engineers, desktop support specialists, application experts, and data security consultants have worked as seamless extensions of the support staffs of some of the worldís largest IT service firms. Progentís broad range and depth of expertise allows you to expand the scope of your IT service business, and Progentís transparency lets you promote and protect your branding.

Reseller Program
Progentís Reseller Program offers wholesale prices on world-class IT services for transparent resale to your clients. Progent bills you directly and works under your direction to deliver consulting and support services under your brand to your clients. Service pricing is based on minimum monthly commitments and you are invoiced only for work performed. Progent charges no retainer for support services provided during regular business hours and imposes no startup fees. You can opt out at any time without penalty. Also, Progent offers an affordable Extended Hours Support Program for clients who require access to 24x7 technical support. If you are unable to maintain the minimum service volume and do not require transparency, Progent offers alternative sales programs under Progent's brand that generate ongoing revenue streams.

For a printable PDF datasheet describing Progent's program for reselling Progent's IT support services under your own brand, download Progent's IT Services Reseller Program.

Progent's Practice Areas
Progentís nationwide team of certified engineers is experienced in delivering a wide range of consulting and troubleshooting services. Practice areas covered under Progentís sales, referral, and reseller programs include:

Find Out More About Progent's Referral, Sales Agent, and Reseller Programs
For more information about how your company can qualify for Progent's referral, sales agent, and reseller programs, call 1-800-993-9400 or visit Contact Progent.

© 2002-2019 Progent Corporation. All rights reserved.

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Exchange 2016 Office 365 integration Online Support Services
Computer Consultants for Exchange 2016 Upgrade in Texas

Progent can help you in any and all facets of your upgrade to Exchange Server 2016 including planning high availability (HA) architecture for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability client access services; designing, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web.

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Network Security Evaluation Consultancy
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Progent offers several security service bundles designed to deliver larger institutions an impartial and thorough network security audit from a team of qualified security engineers. All Progent's security assessment bundles incorporate a suite of procedures including network scans from within and from outside the company firewall, expert analysis of scanned data by accredited security engineers, creation of a report documenting the results, plus an interactive high-level executive outbrief and a detailed interactive outbrief for in-house network managers.

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VMware NSX and Site Recovery Manager Consultants
VMware Cross vCenter NSX Engineers in San Jose

VMware's NSX network virtualization technology allows you to create entire networks in software. NSX permits virtual networks to be deployed instantly and administered with a high degree of automation independent of the physical components used by the basic network infrastructure. VMware Site Recovery Manager supports programmatic recovery, application mobility, and non-intrusive site migration, failback and site re-protect. Site Recovery Manager also permits transparent testing for site recovery, upgrades and patches and can generate reports to confirm full service restoration, validate Service Level Agreements and prove compliance. When integrated with VMware's NSX virtual network technology, VMware SRM can quickly restore the complete virtualized network topology at the recovery datacenter. Progent can provide the support of a VCDX certified VMware NSX consulting expert and VMware SRM system architect to help your organization to design, deploy, test and manage a disaster recovery solution based on VMware Site Recovery Manager and VMware NSX.

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Exchange 2003 Server Upgrade IT Consultant
Integration in Colorado Springs

Progent's Microsoft certified professionals offer world-class consulting for corporate-wide implementations of Microsoft Exchange Server. Progent's consultants can show you how to prepare for multi-site Exchange Server rollouts or upgrades and can supply onsite personnel to help enterprises with deployments of Exchange Server in the San Francisco Bay Area or any area covered by Progent's engineers.

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Security Penetration Testing Cybersecurity Tech Services
Cisco Network Consultants Los Angeles

Stealth penetration checking is a key component of any overall network security strategy. Progentís security professionals can perform thorough intrusion tests without the knowledge of your company's internal IT staff. Unannounced penetration testing shows whether existing security monitoring systems such as intrusion detection warnings and event history analysis are properly set up and consistently observed.

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Firepower Online Troubleshooting
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Progent's Cisco-certified CCIE network experts can assist you to manage your current PIX or ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to plan, configure, tune, manage and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services

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VMware VDP Backup, Engineer
Cisco and Microsoft Time Machine Backup Professional

Progent offers affordable online support from IT engineers with expertise in a wide range of utilities and technologies that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops plus notebooks and handhelds. Progent can provide consulting support for leading backup products such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, MozyPro, Retrospect, Apple Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent can assist your company to install, enhance, or troubleshoot backup/restore solutions for a range of environments including local, edge to datacenter, cloud-based, or hybrid.

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ransomware defense report Consulting
Herndon, VA Professional for ransomware incident response

The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone discussion with a Progent information assurance expert. The fact-finding interview is designed to assess your organization's ability either to block ransomware or recover rapidly from a ransomware incident. Progent will work with you directly to gather information concerning your current security profile and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply best practices to build a cost-effective AV and backup/recovery environment that reduces your vulnerability to a ransomware attack and aligns with your business requirements.

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Progentís Technical Response Center (TRC) offers national extended hours remote help for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-certified service experts offer after-hours phone help and online secure network connection to troubleshoot and repair network problems quickly and economically. The breadth of IT expertise represented by Progent's team of country-wide service professionals allows Progent to escalate even the toughest network issues to appropriate experts as required. For urgent problems, the Technical Response Center endeavors to respond to your call for support within one hour.

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Support Outsourcing for Microsoft Exchange 2003
Best Microsoft Certified Exchange 2003 Engineer Burlingame, CA

Progent's Microsoft-certified engineers provide computer support and network consulting expertise for Microsoft Exchange Server 2003, Windows 2003 Server, and for the complete line of Microsoft Servers. Progent's upgrade, integration, management, and troubleshooting expertise for Exchange Server include planning, deployment, project management, onsite and remote troubleshooting, Help Desk Call Center support, certified security evaluation, and comprehensive network management outsourcing.

San Bruno Technical Services Bay Area Server Consulting in California
Solaris with Windows Services
Windows and UNIX Professionals in Washington

If your business operates a UNIX or Linux network or a multi-OS IT environment, Progent's CISM and CISSP-certified consultants can help your entire organization in a wide range of security areas such as security administration practices, security design and models, access control systems and techniques, applications development security, business processes security, hardware security, communications, network and web security, and business continuity planning. CISM and ISSAP define the fundamental skills and worldwide standards of knowledge that information security managers are expected to master. These certification offer IT management the confidence that those who have achieved their CISM or ISSAP qualification have demonstrated the experience and knowledge to offer world-class security support and consulting help.

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CheckPoint FireWall Cybersecurity Consultancies
Consulting Services in Palo Alto, California

Progent's Check Point experts can help you select and deploy Check Point Software Firewall and VPN software and appliances powered by Check Point Software's security platform to offer an economical and efficient security defense for your information network. Progent can also help you integrate other Check Point products including ZoneAlarm and Check Point UTM-1 appliances with security products from other suppliers and provide a central stop for on-going network support, maintenance, education, and design services.

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Juniper SSL VPN Cybersecurity Consultancy
Juniper SA2500 SSL VPN Audit

SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

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Juniper Security Appliances Firewall Audit
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Progent's Juniper Networks-certified network consultants can assist your company to design and deploy Juniper Firewall/VPN platforms, optimize and troubleshoot your infrastructure, and migrate efficiently from outdated products to the latest versions. Progent's Junos OS engineers can offer expertise with Juniper's flagship network operating system to help you to streamline the administration and strengthen the protection of your Juniper VPN devices and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help you maintain networks that incorporate a combination of Juniper's OS platforms.

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Microsoft Exchange 2003 Consultant
Microsoft Exchange Upgrade Consulting Services in Long Beach, CA

Progent's Microsoft-certified consultants offer computer support and IT consulting expertise for Microsoft Exchange 2003 Server, Microsoft Windows 2003 Server, and for the entire line of Microsoft Servers. Progent's upgrade, integration, management, and support expertise for Microsoft Exchange Server include system design, deployment, documentation, onsite and off-site troubleshooting, Help Desk Call Center support, certified security consulting, and comprehensive IT outsourcing.

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macOS Online Troubleshooting Engineer
Specialist in Madison, WI

Progent provides national remote help and troubleshooting services for businesses that run Apple macOS and OS X environments or whose IT systems feature a combination of Apple Mac and Microsoft technology. Progent's experts can provide Apple macOS and OS X users a variety of IT services including desktop support, upgrading to the latest version of macOS from legacy editions of Apple macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help you with iPhone and iPad support, or moving to iCloud. Online technical support offers maximum return for your IT budget by preserving user efficiency and limiting the hours billed for network repair services. Sophisticated remote support technology and experienced technicians and consultants allow Progent to solve most IT issues without squandering time and expense by traveling to your site. In the vast majority of cases your IT problems can be remediated over the phone or through a combination of telephone help and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM certified security professionals to help with the most challenging system issues.

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Microsoft Office SharePoint Server 2007 Outsourcing
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Progentís Microsoft-certified consultants can provide small and medium sized businesses IT consulting, support, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, groups and information. SharePoint Portal Server provides a common location for your workers or clients to connect to, manage, share and manipulate useful information, documents, and applications and to communicate with other people. It allows quicker and more intelligent decisions, more effective sharing across groups and more economical business practices. The primary objective of SharePoint Server is to bring together, in a relevant way, all of the diverse sources of information available inside and without a business network. Windows SharePoint Services join workers, customers, teams and projects with the information theyíve developed in a way that makes data convenient to locate, download and apply.

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Cisco VPN Technical Consultant
Cisco Virtual Private Network Online Help

Cisco's network security and offsite access products for small organizations offer a complete line of easy-to-administer security solutions to help protect your local and remote information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems and Virtual Private Network appliances. Progent's expert consulting staff includes field-proven specialists with Cisco CCIE and Cisco Certified Network Professional certifications who are able to help your organization to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless APs, and other Cisco security technologies that align most closely with your business objectives.

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VPN Computer Consultant
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Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized business deploy and maintain Ciscoís security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both off-site connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are easy to manage and provide the versatility to evolve with your changing business needs. Progentís Cisco-certified network experts are familiar with Ciscoís complete line of products aimed at preventing data theft, virus and worm assaults, Denial of Service attacks, and other security risks to your information system. Progent can help you integrate Cisco technology to achieve secure connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central user access control framework for user authentication, authorization, and tracking from a graphical Web interface.

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Ubuntu Linux, Solaris, UNIX IT Consulting Sherman Oaks Network Engineer
Virginia Beach, VA Computer Consultant Virginia Consulting Organization
Microsoft Solutions Framework Project Methodology Security Consulting Companies
Deploying Phase: Implementation Professional Jacksonville

When conducting consulting projects for enterprise customers, Progent uses a phased approach based on defined milestones in order to meet budgetary, timing and technical targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology follows industry project management procedures derived from the best practices defined by the Microsoft MSF methodology which includes requirements definition, design proposals, test models, design adjustments, and professional deployment. All facets are recorded to make available a detailed description of technical services performed and to assist in downstream network support.

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FRx Reports Reports
Integration Firm for Power View

Progent can provide remote and on premises consulting to help you with any facet of BI reporting from troubleshooting or enhancing applications to planning and deploying an advanced BI solution. Progent's management reporting consultants can assist you to maintain your current BI system, help you to migrate reports from a legacy reporting product to a current solution, and deliver custom remote mentoring to meet your specific requirements. Progentís business reporting professionals can provide expertise in the leading business intelligence reporting platforms such as Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Builder.

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ProSight DPS Hybrid Cloud Backup/Recovery Services
ProSight Data Backup and Restore Services Specialist Boca Rotan, FL

ProSight Data Protection Services provide small and medium-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables fast recovery of vital files, applications and virtual machines that have become unavailable or damaged as a result of component failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images/, as well as Hyper-V and VMware virtual machine images/. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can provide world-class support to set up ProSight DPS to be compliant with regulatory standards like HIPPA, FINRA, and PCI and, whenever necessary, can help you to recover your business-critical information.

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