You Need Advanced Infrastructure to Deliver Great Technical Service
Progent believes that a carefully designed and executed information system can be a crucial piece for enabling any company's success, and we apply this philosophy in our own system environment. We have built a zero-downtime virtual office infrastructure that enables our in-house consultants and certified contractors to deliver fast and effective service, collaborate easily on sophisticated projects, and gain from career and private maturity by being part of an exciting business ethos of personal drive and independence.

Our entire multi-site network infrastructure is housed in three separate advanced Internet data centers (two in Silicon Valley and one in Sacramento), providing the utmost levels of robustness, backup, security, and availability. By splitting our network into distinct data centers, we are ensured high levels of accessibility. By locating one of our strategic data centers in Central California, we avoid the San Francisco Bay Area's earthquake threat.

Progent has a state-of-the-art VoIP PBX solution sited in one of Progent's data centers. Progent's VoIP system provides seamless, integrated voice access to all in-house consultants across the U.S. Advanced features such as sophisticated call center functions, find-me/follow-me connections, integrated e-mail Inbox/voice messaging, full-featured VoIP handsets, and computer-powered software phones, transparent message handling for every user, and built-in software-based call management utilities all operate together to offer an effective solution to make sure that clients can quickly and easily access required Progent personnel.

We have created a scalable architecture of 50+ servers that host the basic applications used to run Progentís consultants, such as Exchange messaging and collaboration, financial and reporting software, customer invoicing systems, help desk systems, web services, authentication and protection servers, document handling, network shared printing, backup and disaster recovery, sales support, Customer Relationship Management, network administration and auditing, and Voice over IP. Progent leverages server virtualization products from VMware to streamline further the ability to scale and administer our network.

Progent leverages the robust infrastructure we have created by providing data center services for customers who want quick access to the advantages of Progent's efficient virtual office technology.

Making Sure Client Support Data is Available and Safe
Progentís customer documentation standards are unmatched in the consulting business, and Progent has created a powerful environment for our consultants to generate full reports of all service incidents, exchange those service reports with our clients electronically following each job, and store them in a way that allows enhanced efficiency for later and/or collaborative work with other Progent engineers. Thanks to replication technology, every Progent engineer is able to gain full access to important details of client information whenever necessary, and with advanced RSA encryption, client data is always protected.

Progent's virtual office environment is robust, field-proven, and well honed through the continual interaction of scores of team members around the U.S. who utilize it daily. Progent has followed a virtual office approach since the company's inception in 1999, and our founder Les Kent brings a strong background from his previous companies in architecting and implementing innovative virtual office environments ever since 1994.

By building a business model and network environment based on a virtual office, Progent has appealed to a wide range of high-caliber people who attain an enviable level of productivity, professional growth, and improved life style that has contributed to minimal turnover and lasting client retention.

Benefits of Our Virtual Office Network
By utilizing Progent's advanced virtual office technology, Progent's consultants and freelance experts can stop wasting time commuting to a physical work facility or driving to consult in person that could be done far less expensively by using remote technology. Because the majority of support tasks can be performed off site, our virtual office enables Progent's consultants to spend the maximum amount of time doing billable work instead of driving, and offers customers the quickest possible technical resolutions at minimal expense.

Our engineers have the choice of providing off-site support only, cooperating with other team members in case on-site activity may be needed. At Progent, you are able to determine your own work calendar to match your desired lifestyle without compromising the quality of client support.

Learn Additional Information About Jobs with Progent
Check out these pages to learn additional information concerning Progent's open positions, company culture, operational conditions, compensation structure, and benefits:

This is a list of our available job openings:


Code
 
Description

P014

Senior Microsoft IT Consulting Expert - San Francisco Bay Area
Progent is seeking experienced Senior Microsoft computer consultants in the San Francisco Bay Area to help a range of small businesses to maintain networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important fields of expertise include system infrastructure, AD design and troubleshooting, Exchange-based email, security, and server monitoring.

Details on Sr. Microsoft Information Technology Consultant Jobs


P016

Desktop Engineer - San Francisco Bay Area
Progent is seeking Desktop Support Experts to help Progent's customers with maintenance, break/fix and project work. This is a 1099 consulting position that will be performed at our client premises in the San Francisco Bay Area. Daytime availability is needed, Monday through Friday. Our consultant will maintain and support users of all desktop and laptop computers based on current Microsoft technologies. Also, work closely with customer's executives, management, IT staff or under the direction or guidance of Progent's senior consultant to support the customer's end users.

Details on Desktop Engineer Positions


P018

Sr. Microsoft IT Consulting Expert - New York Metro, Pittsburgh and Los Angeles Areas
Progent is looking for proven Sr. Microsoft information technology consulting experts in the New York metro, Pittsburgh and Los Angeles areas to assist a variety of small organizations manage IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important fields of expertise include network architecture, Active Directory design and troubleshooting, Exchange-based email, security, and server monitoring.

More information on Sr. Microsoft Computer Consulting Expert Jobs


Expert

Senior Exchange Expert - San Francisco Bay Area, Remote
Progent is seeking a Senior Exchange consultant to spearhead enterprise-level Exchange planning and deployment initiatives. The ideal applicant would be a computer consultant with expertise in Exchange 2007 through 2016 and Office 365 Exchange Online and with a thorough understanding of Active Directory. This position demands experience in the consulting, system design, deployment and support of these technologies.

Specifics about Senior Microsoft Exchange Expert Positions


S25

Business Development Representative - Los Angeles and New York Metro Areas
Progent is seeking a Business Development Representative (BDR) to operate as a senior-level sales executive who is responsible for selling the company's broad portfolio of information technology outsourcing/co-sourcing and computer consulting, and application development services. Activities of the Business Development Representative include:
  • Generating and explaining crucial components of engagement proposals which align Progent's services with an organization's IT goals
  • Establishing and maintaining strong relationships with clients
  • Providing ongoing account management and generating follow-on engagements
  • Explaining rapidly changing technology

More information on Business Development Representative (BDR) Positions - Los Angeles and New York Metro Areas


If you would like to enquire about any job listed above, please e-mail your resume to jobs@progent.com. Be sure to state the code numbers of the positions of interest.
















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