How can Progent save my business money?
Progent cuts the costs of IT management in a variety of ways: What types of organizations can Progent help?
Progent has successfully delivered IT support for organizations of all sizes. Progent makes it affordable for small businesses to outsource any or all of their network management requirements by providing services like Help Desk support, remote monitoring and management (RMM) services, and part-time CIO service. For mid-size organizations, Progent can supplement in-house IT staffs by providing the services of experts such as application developers, business continuity planning specialists, certified cyber security experts, project management consultants, and network infrastructure design and troubleshooting engineers. For enterprises, Progent offers the help of certified subject matter experts (SMEs) like NetApp MetroCluster consultants, VMware Site Recovery Manager experts, Amazon Marketplace Web Service (MWS) integration consultants, and Infor CloudSuite Industrial (SyteLine) ERP developers. Progent has in-depth experience providing IT solutions for a variety of industries including law offices, healthcare, finance, state and local government, wineries, technology startups, churches, non-profits, medical device and pharma startups, food distribution, logistics, military, and security clearance.

Who founded Progent?
Progent's founder and chief technologist, Les Kent, was the architect for a Windows network application that won Microsoft's “Best Application of the Year Award.” Mr. Kent is a 35-year computer industry veteran and has been responsible for the design and implementation of hundreds of innovative business solutions using Microsoft, Cisco and other leading technologies.

What are the advantages of being a Microsoft Certified Partner?
Because Progent is a Microsoft Certified Partner, each Progent support expert and IT consultant has access to the technical and educational resources needed to deliver the best computer help available. Progent has world-class expertise in designing, configuring, and troubleshooting IT environments that incorporate Microsoft technology. Progent's Microsoft-certified experts offer Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and deployment support, Windows Server 2008 consulting, Microsoft Exchange 2016 planning and deployment support, Microsoft Exchange Server 2013 integration services, Exchange Server 2010 expertise, Microsoft .NET development and support, Microsoft SharePoint 2013 migration help, Microsoft SharePoint 2010 support, Microsoft .NET Server help, Windows 10 planning and migration, Windows 8.1 integration, Windows 7 desktop support, Microsoft Office and Office 365 integration and training, and Microsoft Dynamics GP (Great Plains) application development.

Does Progent offer network infrastructure consulting for Apple Mac environments?
Progent's Mac networking consultants can help you with a broad range of network infrastructure issues including system architecture, infrastructure troubleshooting, remote and mobile connectivity, internetwork compatibility, security, Voice over IP, and high-speed wireless connectivity. Progent can help you deploy Apple’s Mac mini and Mac Pro computers and integrate Mac devices of all types with local and cloud-based network resources. Progent can also provide certified experts to support Cisco routers and switches. Progent can provide quick online access to a Cisco-certified CCIE engineer or Juniper Networks JNCIE expert so you can get immediate help for urgent network problems beyond the scope of your regular IT support resources. Progent’s CCIE and JNCIE consultants can establish secure remote connections to your system and use advanced network monitoring, analysis and troubleshooting tools to provide quick and affordable fixes to infrastructure problems. To find out how to get in touch by phone with a Cisco-certified CCIE or Juniper JNCIE-certified consultant for fast assistance with your network infrastructure, visit Progent's Urgent Support

Can Progent help our business with site relocation?
Progent's site relocation consultants can help you plan and manage a seamless IT infrastructure relocation to a new facility, including data center design and setup, project management, ISP and telecommunications carrier selection and coordination, and coordinated system upgrades — all with comprehensive ongoing support throughout.

Does Progent offer help with Apple Mac applications?
Progent's Mac application experts can support the creative aspect of the Mac environment by offering consulting services and training in graphics, audio, and video. Progent's consultants can provide expertise in a variety of Mac applications including Photoshop, Illustrator, InDesign, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent's Microsoft Office for Mac experts can provide integration and training support for Office for Mac and Office 365 for Mac applications including Microsoft Word, Excel, PowerPoint, and Outlook for Mac.

How can Progent help us enhance Mac security?
Progent’s certified data security experts offer a range of security services for networks incorporating macOS and OS X devices. These services include comprehensive security audits, disaster recovery and business continuity planning, virus protection and virus cleanup consulting, ransomware defense, spam filtering, data leakage protection, firewall configuration, active monitoring, automatic fault isolation and forensics, and email encryption. Advanced certifications earned by Progent's security team includes certified CISA security auditing consultants, CISM information security management, CISSP cybersecurity professionals, GIAC information assurance experts, and CISSP-ISSAP security architecture consultants. Progent offers an extensive family of subscription based, fully managed security services including ProSight Active Security Monitoring for endpoint protection and ransomware defense and ProSight Enhanced Security Protection for centralized protection of physical and virtual endpoints.

Our business application needs 24x7 support. Can Progent help?
Progent offers optional extended hours technical support and also offers subscription-based support packages that include 24x7 remote network monitoring.

Does Progent offer wireless solutions?
Progent has the tools and experience to conduct a Wi-Fi site survey remotely, making it affordable for you to optimize your Wi-Fi environment with precise placement and proper configuration of access points and other Wi-Fi infrastructure. Progent also has experience providing Cisco wireless LAN controller support, Cisco Aironet Wi-Fi access point integration, Meraki Wi-Fi AP consulting, and Ubiquity Wi-Fi technology integration.

Can Progent help design and manage a cost-effective virtualization solution?
Virtualization drastically cuts capital costs by optimizing equipment utilization and, as a consequence, has been a major enabler of the cloud computing revolution. Progent can help you deploy cost-effective virtualization solutions by providing the support of Microsoft Hyper-V consultants, VMware vSphere experts and VCDX-certified VMware NSX consultants, plus Citrix XenServer experts and Citrix XenDesktop consultants. Progent also offers affordable virtual machine hosting services.

Can Progent help us integrate with public clouds?
Progent can help you integrate and manage your on-premises facilities, branch offices, telecommuters, and mobile workers with public cloud resources by providing services like Office 365 consulting, Microsoft Azure planning and integration, and Amazon Web Services (AWS) migration and management support. By creating a hybrid architecture that seamlessly incorporates cross-platform resources that include local and cloud-based assets, Progent can help you optimize the productivity and minimize the cost of your network. If you want to help integrating your business application software with Amazon's powerful online retailing network, Progent can provide the assistance of an experienced Amazon Marketplace Web Service (Amazon MWS) consultant.

Can Progent help us manage the mobile devices connected to our network?
The BYOD revolution has created a management headache and security challenge for IT support staffs. Progent can help you integrate and manage mobile devices connected to your business network. Progent can troubleshoot synchronization issues, help you enforce security policies, and show you how to facilitate collaboration with mobile devices by providing services that include Apple iPhone and iPad management consulting, Android smartphone and tablet integration expertise, macOS notebook integration, and Linux mobile support.

Does Progent offer outsourced services to help us manage our local as well as cloud-based IT resources?
Progent's ProSight suite of outsourced network management services, available at a low fixed monthly price, are designed to provide small and mid-size businesses enterprise-class support for all aspects of their IT ecosystem. ProSight managed services include:

How can I get references for Progent's services?
On request, Progent can supply customer references for services related to specific technologies or industries. For a selection of testimonials from Progent's client's throughout the United States, see Progent's customer testimonials.

If your small business is in the San Francisco Bay Area, Silicon Valley, Northern California, or in any major U.S. city serviced by Progent, and you need computer help, IT outsourcing, or computer consulting services from a Progent technician or IT consultant:
Call 800-993-9400 or visit Contact Progent

For urgent troubleshooting or desktop support or to find out how to get in touch by phone with a Cisco-certified CCIE for fast assistance with your network infrastructure, visit Progent's Urgent Support.

Find out about biographical information about Les Kent, Progent's founder.

For biographical information about Les Kent, Progent's founder, click here.

© 2002- 2019 Progent Corporation. All rights reserved.

An index of content::

Akron Small Business Networking Group Greensboro, Guilford County Windows Server 2016 Tech Services
BlackBerry Network Consulting Services Akron, OH BlackBerry Enterprise Server Consulting
BlackBerry Synchronization Small Business IT Support Firms System Consultant
CISSP Certified Expert Data Recovery Solano County Small Business Network Consultants in Northern California
Cisco CCNP Network Consultant Part Time Jobs Microsoft MCP Remote Consulting Contractor Job Tucson, AZ
Cisco Consulting Firm Cisco Network Consulting Companies in California
Cisco Information Technology Consulting Firm Cisco Support Firms in District of Columbia
Cisco Integration Consultants Cisco Small Office Server Support
Cisco Network Admin Companies Cisco IT Service Providers
Cisco Network Security Consulting Tacoma Puyallup Auburn WA Computer Firms for Cisco
Cisco Support Company Cisco Small Business IT Consulting Companies
Computer Consultant Jobs Full-Time Jobs in Fresno California
Computer Network Specialist for Small Business Network Security Auditing for Security in Anchorage Alaska
Consultancy Services for Cisco Computer Specialist for Cisco in Phoenix - Tempe - Mesa
Consulting Company for Windows 2016 Windows Server 2016 Security Consulting Services in Mesa Arizona
Example Application for Wireless Proxim Wireless Case Studies
Exchange 2007 Guru Exchange 2007 Maintenance Boston
Firewall Security Organization New York Security Organization for Security
Freelance Jobs for ISSAP Consultant Position for Microsoft Consulting
GIAC Certified Information Assurance Protection Information Assurance Consulting
Gentoo Linux, Solaris, UNIX Integration Debian Linux, Solaris, UNIX Technology Consulting Services Jacksonville, Duval County
Helpdesk Consultant Remote Troubleshooting
IT Consultants for Mandrake Linux, Sun Solaris, UNIX CentOS Linux, Sun Solaris, UNIX Online Help in Atlanta Georgia
Los Angeles, CA Phone Support Services Small Office IT Consulting
Mac Office Entourage Class Remote Education for Microsoft Outlook for Mac
Microsoft Experts Small Offices Computer Consulting Company in Lubbock, TX IT Consultants
Microsoft MCP Engineer Career Contractor Jobs
Microsoft Repair for San Bruno San Francisco Computer Consultant California
Microsoft SharePoint 2013 Online Help SharePoint Remote Support in New York JFK Airport
Microsoft SharePoint 2013 Professionals SharePoint Server 2013 Engineer San Diego
Milwaukee Outsource Remote Milwaukee Network Security Consultant
Mission Critical IT Applications Online Troubleshooting Largest Virtual Server Technology Consult
San Joaquin County IT Consulting Services Maintenance for San Joaquin County
Security Services for Firewall Firewall Firewall Setup
Small Business Implementation Services Novato, CA California Central Valley Cisco Solutions Provider
Small Business Implementation Support Network Assessments
Small Business Network Support Consultants in Santa Clara County Windows Server 2016 Information Technology Consulting Jackson County Missouri
Small Business PC Consulting Mobile, Alabama Microsoft SQL Server 2016 Small Office Computer Consulting Services in Chicago North Side
Small Business Small Business IT Support Boise Urgent Microsoft Computer Small Business IT Support Firm
Small Offices IT Technical Support Company in Santa Rosa, CA Illinois Remote Consulting
Small Offices Implementation Services Information Technology Outsourcing in Reno Sparks
Support services for Cisco Rhode Island Cisco Outsourcing
Suse Linux, Sun Solaris, UNIX Network Consultant Fedora Linux, Sun Solaris, UNIX Configuration
Tech Expert Tech Support for Oakland California
Technical Firms for Microsoft SQL Server Network Help for Microsoft SQL Server 2016 in Union City CA
Telecommuter Jobs for Cisco Certified Support Microsoft MCDBA Remote Support Job in Federal Way, WA
VMware Cross vCenter NSX Consult VMware NSX Topology Specialists
Vermont Small Business Computer Consultant Vermont - Burlington, VT, Rutland, VT, Montpelier, VT Information Technology Outsourcing Firm
Washington, DC Onsite and Remote Support Small Business IT Consulting Company for Washington
Windows Server 2012 Security Consulting Company Windows Server 2016 Information Technology Outsourcing Group in Minneapolis-Saint Paul
Windows and UNIX Engineers Professionals
Wireless Network Technology Consulting Support Outsourcing for Wireless Network