How can Progent save our business money?
Progent cuts the costs of IT management in a variety of ways: What types of organizations can Progent help?
Progent has successfully delivered IT support for organizations of all sizes. Progent makes it affordable for small businesses to outsource any or all of their network management requirements by providing services like Help Desk support, remote monitoring and management (RMM) services, and part-time CIO service. For mid-size organizations, Progent can supplement in-house IT staffs by providing the services of experts such as application developers, business continuity planning specialists, certified cyber security experts, project management consultants, and network infrastructure design and troubleshooting engineers. For enterprises, Progent offers the help of certified subject matter experts (SMEs) like NetApp MetroCluster consultants, VMware Site Recovery Manager experts, Amazon Marketplace Web Service (MWS) integration consultants, and Infor CloudSuite Industrial (SyteLine) ERP developers. Progent has in-depth experience providing IT solutions for a variety of industries including law offices, healthcare, finance, state and local government, wineries, technology startups, churches, non-profits, medical device and pharma startups, food distribution, logistics, military, and security clearance.

Who founded Progent?
Progent's founder and chief technologist, Les Kent, was the architect for a Windows network application that won Microsoft's “Best Application of the Year Award.” Mr. Kent is a 35-year computer industry veteran and has been responsible for the design and implementation of hundreds of innovative business solutions using Microsoft, Cisco and other leading technologies.

What are the advantages of being a Microsoft Certified Partner?
Because Progent is a Microsoft Certified Partner, each Progent support expert and IT consultant has access to the technical and educational resources needed to deliver the best computer help available. Progent has world-class expertise in designing, configuring, and troubleshooting IT environments that incorporate Microsoft technology. Progent's Microsoft-certified experts offer Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 planning and deployment support, Windows Server 2008 consulting, Microsoft Exchange 2016 planning and deployment support, Microsoft Exchange Server 2013 integration services, Exchange Server 2010 expertise, Microsoft .NET development and support, Microsoft SharePoint 2013 migration help, Microsoft SharePoint 2010 support, Microsoft .NET Server help, Windows 10 planning and migration, Windows 8.1 integration, Windows 7 desktop support, Microsoft Office and Office 365 integration and training, and Microsoft Dynamics GP (Great Plains) application development.

Does Progent offer support for Office 365?
Progent's Office 365 experts can help you evaluate the many subscription plans available with Microsoft Office 365 and can integrate your information network with Office 365 in a way that delivers maximum business value. Progent offers configuration help and training for Office 365 client applications like Excel, Word, Outlook and PowerPoint. Progent supports Office 365 apps on all compatible operating systems and devices including Windows and macOS desktops and notebooks, Apple iOS iPhones and iPads, and Google Android smartphones and tablets. Progent can also help you integrate and manage Office 365 cloud services like Exchange 365 Online and Office 365 Skype for Business.

Can Progent help us design and troubleshoot our network infrastructure?
Progent can provide quick online access to a Cisco-certified CCIE engineer or Juniper Networks JNCIE expert so you can get immediate help for urgent network problems beyond the scope of your regular IT support resources. Progent’s CCIE and JNCIE consultants can establish secure remote connections to your system and use advanced network monitoring, analysis and troubleshooting tools to provide quick and affordable fixes to infrastructure problems. To find out how to get in touch by phone with a Cisco-certified CCIE or Juniper JNCIE-certified consultant for fast assistance with your network infrastructure, visit Progent's Urgent Support.

Can Progent help our business with site relocation?
Progent's site relocation consultants can help you plan and manage a seamless IT infrastructure relocation to a new facility, including data center design and setup, project management, ISP and telecommunications carrier selection and coordination, and coordinated system upgrades — all with comprehensive ongoing support throughout.

Our business application needs 24x7 support. Can Progent help?
Progent offers optional extended hours technical support and also offers subscription-based support packages that include 24x7 remote network monitoring.

How can Progent enhance our network security?
Progent’s certified data security experts offer a range of services including comprehensive security audits, disaster recovery and business continuity planning, virus protection and virus cleanup consulting, ransomware defense, spam filtering, data leakage protection, firewall configuration, active monitoring, automatic fault isolation and forensics, and email encryption. Advanced certifications earned by Progent's security team includes certified CISA security auditing consultants, CISM information security managers, CISSP cybersecurity professionals, GIAC information assurance experts, and CISSP-ISSAP security architecture consultants. Progent offers an extensive family of subscription based, fully managed security services including ProSight Active Security Monitoring for endpoint protection and ransomware defense and ProSight Enhanced Security Protection for centralized protection of physical and virtual endpoints.

Does Progent offer Wi-Fi solutions?
Progent has the tools and experience to conduct a Wi-Fi site survey remotely, making it affordable for you to optimize your Wi-Fi environment with precise placement and proper configuration of access points and other Wi-Fi infrastructure. Progent also has experience providing Cisco wireless LAN controller support, Cisco Aironet Wi-Fi access point integration, Meraki Wi-Fi AP consulting, and Ubiquity Wi-Fi technology integration.

Can Progent help design and manage a cost-effective virtualization solution?
Virtualization drastically cuts capital costs by optimizing equipment utilization and, as a consequence, has been a major enabler of the cloud computing revolution. Progent can help you deploy cost-effective virtualization solutions by providing the support of Microsoft Hyper-V consultants, VMware vSphere experts and VCDX-certified VMware NSX consultants, plus Citrix XenServer experts and Citrix XenDesktop consultants. Progent also offers affordable virtual machine hosting services.

Can Progent help us integrate with public clouds?
Progent can help you integrate and manage your on-premises facilities, branch offices, telecommuters, and mobile workers with public cloud resources by providing services like Office 365 consulting, Microsoft Azure planning and integration, and Amazon Web Services (AWS) migration and management support. By creating a hybrid architecture that seamlessly incorporates cross-platform resources that include local and cloud-based assets, Progent can help you optimize the productivity and minimize the cost of your network. If you want to help integrating your business application software with Amazon's powerful online retailing network, Progent can provide the assistance of an experienced Amazon Marketplace Web Service (Amazon MWS) consultant.

Can Progent help us manage the mobile devices connected to our network?
The BYOD revolution has created a management headache and security challenge for IT support staffs. Progent can help you integrate and manage mobile devices connected to your business network. Progent can troubleshoot synchronization issues, help you enforce security policies, and show you how to facilitate collaboration with mobile devices by providing services that include Apple iPhone and iPad management consulting, Android smartphone and tablet integration expertise, macOS notebook integration, and Linux mobile support.

Does Progent offer outsourced services to help us manage our local as well as cloud-based IT resources?
Progent's ProSight suite of outsourced network management services, available at a low fixed monthly price, are designed to provide small and mid-size businesses enterprise-class support for all aspects of their IT ecosystem. ProSight managed services include:

How can I get references for Progent's services?
On request, Progent can supply customer references for services related to specific technologies or industries. For a selection of testimonials from Progent's client's throughout the United States, see Progent's customer testimonials.

If your small business needs computer help, IT outsourcing, or computer consulting services from a Progent technician or IT consultant:
Call 800-993-9400 or visit Contact Progent

For biographical information about Les Kent, Progent's founder, click here.
















© 2002- 2019 Progent Corporation. All rights reserved.



More topics of interest:
  • CCIE Expert Certified Small Business Online Support Services
  • Palo Alto Top Ranked Technical Consultant for Small Offices
  • Remote Troubleshooting for Small Business Cincinnati, OH
  • Small Business Online Help
  • Online Support for Small Offices


An index of content::

Apple iPhone Online Support Apple Mac Computer Consulting
Aurora, CO Best Small Business Small Office Server Support Microsoft SQL Server Migration Consultant in Lambert International Airport STL
Baltimore, Baltimore-Washington DC , Columbia, MD Computer Consulting Firms Baltimore, Washington DC, Maryland Network Documentation
Bay Area Computer Consultation Cisco and Microsoft Certified Experts South San Francisco On-site Technical Support California
BlackBerry BES Outsourcing IT BlackBerry Exchange Technology Consultant in Chicago North Side
BlackBerry Enterprise Server Setup Service Newark BlackBerry Smartphone Small Business IT Consulting Firms
BlackBerry Support Group Migration Help Pittsburgh, PA
Buffalo, NY Small Office Network Consultant Buffalo On-site IT Support
CISSP Compliance Audit Network Security Audit for Security Mobile Alabama
CISSP Security Contractor Security Technical Support Orange County Florida
CISSP Security Organizations Security Audits
CentOS Linux, Solaris, UNIX Technical Support Chesapeake Hampton Roads Redhat Linux, Solaris, UNIX Online Support
Cisco CCNA Consultant Openings Telecommute Job for Cisco CCVP Network Consulting
Cisco Computer Network Support Companies Cisco Computer Consulting Services Chesapeake, South Hampton Roads
Cisco Consulting Organization Information Technology Management in Long Island
Cisco IT Consultants Networking Consultancy for Cisco Birmingham International Airport BHM
Cisco Information Technology Consulting Firm Cisco Computer Tech in Little Rock, Fort Smith, Fayetteville, AR
Cisco Information Technology Outsource Pennsylvania Cisco Install
Cisco Network Support Consulting Harris County Texas Small Business IT Consulting Company for Cisco
Cisco On-Call Services Outsourced IT Services for Cisco
Cisco Technology Providers Cisco Implementation in Minnesota - Minneapolis, MN, Saint Paul, MN, Rochester, MN, Duluth, MN
Cisco and Microsoft Certified Experts Small Business IT Consulting Seattle, Washington Onsite and Remote Support
Colorado Springs, Colorado Network Recovery Colorado Springs Computer Consultancy Companies
Computer Consultancy for Cisco Cisco Technology Consultant Indiana
Computer Consultant Consultant for Ubuntu Linux, Sun Solaris, UNIX
Computer Expert for Small Business in Boston Columbus Ohio Small Business IT Outsourcing Group
Computer Help IT Outsourcing for Fort Worth, Texas
Computer Network Support Company Carmel Computer Network Firms
Computer Specialists for Kansas City, MO System Repair for Kansas City
Consultant for Cisco TelePresence System 3210 Tandberg Telepresence Professionals
Consultants for ProSight Virtual Hosting Consulting Services for ProSight VM Hosting
Cybersecurity Team for Sun Solaris Solaris Consulting Services
Davis Network Consulting Firms Cisco and Microsoft Certified Small Business IT Outsourcing
Designers for Houston, Texas Network Support Group
Engineers for RIM BlackBerry BlackBerry Synchronization Technology Consultant Lexington, KY
Exchange 2013 Integration Consultant Microsoft Exchange 2013 Security Integration Support
Exchange Help Center Network Manager in Denver Aurora
Fault Tolerant Colo Specialist High-Availability Data Center Online Troubleshooting
Fedora Linux, Sun Solaris, UNIX Consulting Services Redhat Linux, Sun Solaris, UNIX Network Consultants Phoenix Valley of the Sun
Firewall Testing Anchorage Alaska Security Testing
Fresno, CA Small Office Integration Specialists Microsoft Exchange Network Specialist in Dallas DFW
Help and Support for Solaris Washington DC Remote Troubleshooting
Information Technology Outsourcing Companies for Small Business Wayne, NJ Firewall Cybersecurity Team in Greensboro, Guilford County
Information Technology Outsourcing Company for Cisco Cisco IT Service Provider Los Angeles California
Internet Networking Consultants Computer Companies for Florida
Jacksonville, Florida Small Business Computer Consulting Companies Jacksonville, Florida Integration Services
Las Vegas, Henderson, Paradise, NV Network Integration Nevada Small Business IT Outsourcing Firms
Lexington-Fayette Integration Consulting Networking Consultants for Lexington-Fayette
MCSE MCSA MCDBA MCIPT MCA Remote Engineer Contractor Jobs Microsoft MCP Remote Engineer Telecommute Job in Phoenix Valley of the Sun
Manager Boca Rotan, FL Providers for New York, NY
Microsoft Atlanta, GA Technical Consulting Nationwide IT Outsourcing Firms
Microsoft Exchange Professional Outsource for Exchange Server 2007 Seattle Renton SeaTac Kent, Washington
Microsoft Expert MOM 2000 Remote Support Services MOM 2005 Setup and Support
Microsoft MCDBA Consultant Telecommuting Jobs Microsoft MCA Support Contract Job Opportunities
Microsoft Operations Manager Support Outsourcing Operations Manager Technology Consulting Services
Microsoft Remote Engineer Employment Opportunities Local Contractor Jobs for Microsoft MCP Support
Microsoft SQL Server 2016 Remote Support Services System Recovery for SQL Server 2014 in King County Washington
Microsoft SharePoint 2010 Online Technical Support Microsoft SharePoint Server 2013 Integration Support Oakland, CA
Microsoft SharePoint Server 2013 Remote Technical Support Microsoft SharePoint Computer Consulting
Microsoft and Cisco Certified Small Offices Small Business Networking Upgrade for Milwaukee, Madison, Green Bay, WI
Migration Companies for Seattle Seattle, Washington IT Service
Migration Consulting Honolulu, Oahu, HI, Maui, HI, Kauai, HI Server Consultants
Network Assessments Help Desk Information Technology Consultants
Network Consulting for BlackBerry Redirector Assessment for BlackBerry Wireless in Hialeah, Miami-Dade County
Network Design and Configuration BlackBerry Redirector Small Office IT Outsourcing
Network Engineer Sun Solaris Consultants in Newark, NJ
New Orleans, Louisiana IT Consulting Group Louisiana IT Consulting Services
Onsite Technical Support for Microsoft SharePoint SharePoint 2013 Engineer Boise, ID
Operations Manager Integration MOM 2007 Professional
Outsourcing for Cisco IT Consulting in Silver Lake
ProSight Email Content Filtering Professionals Email Anti-fraud Intelligence Engineers
San Joaquin County Engineer California Manteca Migration Firm
Security Consultant Open Positions Cisco CCIE Network Consultant Telecommute Jobs
Security Consulting Services New York City, NY, Buffalo, NY, Rochester, NY, Syracuse, NY, Albany NY Assessment
Security Firm for Firewall Technology Consulting Services for Security in Ronald Reagan Washington Airport DCA
Security Information systems Security Outsourcing Firewall Support Chesapeake Virginia
Security Network Consultant Security Protect Honolulu, Oahu, Maui, Kauai
SharePoint Server 2013 IT Services SharePoint Server 2013 Technical Support Oklahoma County
Skype for Business and Cisco UC Technology Professional Skype for Business and SQL Server Services
Small Business Consultancy Services in Oakland, CA Consulting Organization for BlackBerry Synchronization
Small Business IT Consulting Firm Boise Redwood City Migration Consulting in Northern California
Small Business IT Consulting Firm for Small Business Sun Solaris Integration Support in Florida
Small Business Migration Consulting Redwood City Spokane Inland Northwest Microsoft SharePoint 2013 Help and Support
Small Business On-site IT Support in Cleveland Security Consulting Sacramento
Small Business Online Technical Support BlackBerry BES Server Small Office Computer Consulting Services in Des Moines Iowa
Small Business Remote Troubleshooting East Palo Alto, CA Portland, OR Network Specialist
Small Office Information Technology Consulting Firms San Jose, California, Silicon Valley Greensboro, North Carolina Technical Support Company
Small Office Outsource Toledo, OH Georgia Consulting Firm
Sonoma County Information Technology Management Petaluma Software Consultants in California
Support Group for Small Business in Virginia Worldwide Glendale, Arizona Network Consulting Service
Support and Integration for Linux UNIX Integration Services Fargo North Dakota
Support for Microsoft SharePoint 2013 Microsoft SharePoint Server 2013 Information Technology Consulting
Systems Support Network Help for Texas - Houston, TX, San Antonio, TX, Dallas-Fort-Worth, TX, Austin, TX
Technical Support Companies for Bay Area Network Management for Bay Area in Northern California
Technical Support Organizations for Virginia Beach Computer Service Companies
Technical Support for Microsoft SharePoint 2013 Outsourcing Dallas County
Technology Providers for Windows Server 2016 SF Windows Server 2012 Network Consulting
Texas Repairing Remote Troubleshooting for Houston, TX, San Antonio, TX, Dallas-Fort-Worth, TX, Austin, TX
UNIX Support and Setup Linux Support Services New York City New York
Ubuntu Linux, Solaris, UNIX Remote Technical Support IT Consulting for Ubuntu Linux, Solaris, UNIX in Boston, MA
Urgent Network Services Remote Consulting Firms for Emergency Phone Support in Henderson
VMware SRM Services VMware VCDX certified Professionals
Windows 2008 Server Engineers Online Support for Windows 2008 Server Oakland
Windows Security Network Recovery Microsoft Exchange IT Manager San Diego County California
Windows Server 2012 Integration Consultants Microsoft Windows Server 2019 IT Consulting Company in Norfolk Chesapeake