ProSight Data Protection Services are a managed service intended for small and mid-sized companies and designed to offer a low-cost end-to-end solution for cloud-based backup and disaster recovery (BDR). ProSight DPS remotely monitors the health of your backup system and allows quick restoration of vital data, services, applications and VMs that have been impacted by events such as equipment breakdown, software bugs, natural or human-caused disasters, operator or management error, or cyber attacks like ransomware. ProSight DPS can protect and restore files, folders and apps as well as system, Hyper-V and VMware images/. You can back up crucial data to the cloud or mirror your backups to the cloud and to on-premises storage.
ProSight DPS is a software-based service provided for a low monthly fee that varies depending on the amount of data backed up to the cloud. Backup to any local SAN, NAS or USB device is free and unlimited. Bare Metal Restore (BMR) capability enables fast recovery of physical computers and VMs by eliminating issues involved with configuring physical-to-physical and physical-to-virtual recoveries. You can use BMR restores to identical or different hardware, and you have the option of using use point-in-time restores.
ProSight DPS features technology developed by some of the world's leading BDR companies and delivers military-grade security to comply with major regulatory requirements such as HIPPA, FIRPA, FINRA, PCI and Safe Harbor. Progent's enterprise-class remote monitoring and management (RMM) system streamlines the configuration and management of your cloud backup solution and Progent's Microsoft-certified consulting team and certified VMware consultants can assist to recover your data rapidly after a disaster.
Top Features of ProSight Data Protection Services
ProSight DPS includes a range of powerful features that provide leading-edge backup/restore capabilities at a cost that small and mid-size businesses can afford. Features include application-aware backup/restore for Microsoft Exchange Server and SQL Server, rapid recovery of VMs hosted by Windows Hyper-V and VMware, adherence to multiple government and industry standards, and support for unlimited on-premises storage. With ProSight DPS's cloud backup, your data is secured at dual mirrored Tier 4 datacenters situated in Los Angeles and Boston. A third datacenter in Montreal provides compliance with Canadian regulatory requirements for data management. ProSight DPS also gives you easy access to the comprehensive skills of Progent's veteran consulting experts, who can provide a single point of contact to assist you in planning, optimizing or troubleshooting your BDR solution.
Major features of ProSight Data Protection Services include:
Advanced Data Protection
Fast, Reliable Recovery
- Native Microsoft Exchange and Microsoft SQL data protection enables transparent backups of Exchange Server and SQL Server instances, streamlines the configuration and management of incremental backups, and ensures that critical business data is safe.
- Control over bandwidth throttling and backup scheduling can avoid loss in productivity caused by congested network traffic.
- System State backup and restore enables quick recovery of systems that manage application settings, user permissions, profiles and other vital data.
- ProSight DPS scales instantly to meet your organization's needs. Your critical data will stay protected in the cloud even if you go beyond your storage quota before you have a chance to update your service plan.
- You can designate a deleted file to be archived for any period of time so it can be readily recovered for audits, litigation, etc.
- Data recovery is faster than with consumer-grade backup products. In tests, ProSight DPS was triple the speed of Mozy. Another contributing factor to disaster recovery time is management expertise, and Progent's BDR consultants can provide world-class skills for rebuilding your system quickly using recovered data.
- If an event occurs that requires a full site recovery involving significant amounts of data, Progent can avoid WAN bandwidth limitations by writing your backup data to a drive and shipping the device overnight to your location.
- The bi-coastal datacenters that host ProSight DPS's cloud services are mirrored Tier 4 facilities with 99.995% availability, so your data can be reliably backed up and recovered.
- ProSight DPS's cloud-protected data is stored in two SSAE-16-certified datacenters in located in Boston and Los Angeles. The datacenters feature biometric controlled entry, 24x7 monitoring, power backup and redundant Internet connections.
- ProSight DPS uses 256-bit Advanced Encryption Standard (AES) encryption with a private encryption key to protect your data. 256-bit AES encryption is used by the U.S. Department of Defense (DoD), approved by the National Security Agency (NSA), and has never been broken. Encrypted data is sent over 128-bit SSL, the same protocol used in online banking. On-premises and in-transit encryption complies with government and industry security regulations and standards.
- Private encryption offers you sole control over who has permission to access your data. Consumer BDR products usually do not offer private-encryption but instead rely on a system-generated encryption key. Consequently, your BDR provider could possibly access your private data.
Download ProSight Data Protection Services Datasheets
- The ProSight DPS platform for backup and recovery, encryption, archiving, and private encryption key helps small and mid-size businesses to demonstrate compliance with important federal and industry data security standards including HIPAA, FINRA, PCI, Safe Harbor and FERPA.
To view or download a datasheet describing the key features of ProSight Data Protection Services, click:
Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)
To view or download a datasheet comparing ProSight Data Protection Services with consumer-grade BDR products, click:
Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)
Other ProSight Managed Services Available from Progent
In addition to ProSight Data Protection Services, Progent's ProSight family of network management services includes other affordable, flat-rate managed service packages that address crucial facets of your information network such as security, network infrastructure management, and email filtering. By partnering with the industry's most innovative technology vendors, Progent can offer small and mid-size organizations the benefits of the same advanced technology used by some of the world's largest enterprises. Managed services available from Progent include:
Download Progent's 10 Benefits of Managed IT Services White Paper
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior analysis tools to defend physical and virtual endpoint devices against new malware attacks such as ransomware and email phishing, which easily evade traditional signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud resources and provides a single platform to address the entire malware attack lifecycle including protection, identification, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Email Filtering
Progent's ProSight Enhanced Security Protection managed services offer affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and responding to security assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device control, and web filtering via leading-edge technologies incorporated within one agent managed from a unified control. Progent's data protection and virtualization consultants can assist you to plan and implement a ProSight ESP environment that meets your organization's unique needs and that helps you prove compliance with government and industry information protection regulations. Progent will help you define and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for immediate action. Progent can also help you to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint protection and Exchange email filtering.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam and virus filtering service that uses the infrastructure of top data security companies to provide centralized management and comprehensive security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with a local gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based malware. Email Guard's cloud filter serves as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage. Email Guard's on-premises gateway device adds a further layer of analysis for incoming email. For outbound email, the local gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall. For more information, visit ProSight Email Guard spam and content filtering.
- ProSight WAN Watch: Infrastructure Remote Monitoring and Management
Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map out, monitor, reconfigure and debug their connectivity hardware such as switches, firewalls, and wireless controllers plus servers, client computers and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are always updated, copies and displays the configuration of virtually all devices on your network, monitors performance, and sends alerts when potential issues are discovered. By automating tedious network management processes, WAN Watch can cut hours off common tasks such as network mapping, expanding your network, locating appliances that require critical updates, or resolving performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure management consulting.
- ProSight LAN Watch: Server and Desktop Monitoring
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network running at peak levels by tracking the state of critical assets that power your business network. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT staff and your assigned Progent consultant so that all potential issues can be addressed before they have a chance to impact your network. Learn more details about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual machine host set up and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the operating system platforms, and the applications. Since the system is virtualized, it can be moved easily to a different hardware environment without requiring a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation Management
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard information related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be alerted about impending expirations of SSL certificates or warranties. By updating and managing your IT documentation, you can save up to 50% of time spent trying to find critical information about your network. ProSight IT Asset Management features a centralized repository for storing and sharing all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether youíre planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need the instant you need it. Read more about ProSight IT Asset Management service.
To view a white paper explaining why managed services are quickly takingthe place of the old break/fix model of IT support for small and mid-size companies, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)
How Progent Can Help You Benefit from ProSight Data Protection Services
Progent's team of over 100 IT consulting experts have earned certifications in all the core technologies and disciplines required to create and manage information networks for small and mid-size businesses. This broad scope of expertise allows Progent to deploy ProSight Data Protection Services as an end-to-end BDR solution that delivers maximum business value. Progent offers Hyper-V, VMware, Exchange and SQL Server expertise, and Progent and can also provide online and onsite access to certified Cisco CCIE network consultants to help you plan and manage a robust network infrastructure for an in-house or colocated datacenter or for a hybrid cloud network model. Progent's disaster recovery and business continuity consultants can help you design, validate and document a comprehensive disaster recovery/business continuity (DRBC) plan to help you resume business operations rapidly after a catastrophic event.
Progent's GIAC-certified information assurance consultants and CISSP-certified cybersecurity and compliance experts can help you design and test a comprehensive security strategy that addresses all facets of network security including firewalls, policy definition and enforcement, remote access, endpoint protection, automated monitoring, web application security, malware defense, spam and email content filtering, data leakage protection, penetration testing, and password management. To help you assess the security of small and mid-size business networks, Progent offers value-priced one-time security audit packages such as network vulnerability assessment and stealth penetration testing as well as ongoing managed services such as ProSight Email Guard spam and content filtering and ProSight Active Security Monitoring endpoint protection.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size businesses to obtain an objective assessment of the health of their network. Powered by some of the leading remote monitoring and management tools in the industry, and overseen by Progent's certified team of information technology professionals, ProSight Network Audits help you see how closely the configuration of your core network devices conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits like a more manageable Active Directory environment. Both versions also include one year of advanced remote network monitoring and management. Benefits can include easier management, improved compliance with government and industry security standards, higher utilization of IT resources, faster problem resolution, more reliable backup and restore, and higher availability. Read more information about Progent's ProSight Network Audits network infrastructure assessment.
The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to help evaluate your company's preparedness to block ransomware or recover rapidly following an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to gather information about your current security profile and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow best practices to build a cost-effective security and backup environment that reduces your exposure to a ransomware attack and meets your company's requirements. For additional information, see The ProSight Ransomware Preparedness Report.
Contact Progent about ProSight Data Protection Services
To learn more about how Progent can help you set up a cost-effective cloud-based backup/disaster recovery solution with ProSight Data Protection Services, call 1-800-993-9400 or see Contact Progent.
Other High Availability Technologies Provided by Progent
Progent's Microsoft and Cisco-certified consulting experts can assist your company to design a cost-effective, high-availability information network that addresses critical problems encompassing a broad array of infrastructure solutions and operations such as:
Business Continuity Planning
Progent's business continuity planning consultants can help you design a workplace recovery strategy so you can restore IT functionality in the event of an IT system disaster. Progent can help you to develop a comprehensive disaster recovery plan that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified professionals can also show you how to create an affordable, fault-tolerant network solution that addresses availability issues covering a wide range of network technologies and procedures. For more information, see Business Continuity Consulting Services.
VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you orchestrate, automate and verify a consistent workflow for recovering services quickly after an outage. Site Recovery Manager supports centrally managed and automated recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also allows non-intrusive testing for disaster recovery, upgrades and fixes and can produce audit reports to confirm full service restoration, validate Service Level Agreements and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to help your organization to plan, configure, test and maintain a disaster recovery solution based on VMware SRM.
NetApp MetroCluster High Availability and Disaster Recovery Technology
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering with continual replication to deliver fast, zero data loss disaster recovery between datacenters that are up to 185 miles (300km) away from one another. Progent offers access to a NetApp MetroCluster consultant who can help you to design, configure, administer, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that meets your functional needs and budget. Progent can make sure you adhere to leading practices for configuring your MetroCluster environment by providing help with procedures like assigning disk pools and shelf IDs, determining plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and verifying your DR system to prove compliance with industry standards and government mandates.
Microsoft Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery experts can assist you to plan and deploy a disaster recovery system built around Microsoft's latest Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using low-cost equipment, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum arbitration point. To learn more, see Microsoft Server 2016 Disaster Recovery and Business Continuity Expertise.
Microsoft Server 2012 Failover Clusters
Microsoft Windows Server 2008 R2 introduced enterprise-class fault tolerance and system recovery to Microsoft's failover clustering platform. Microsoft Windows Server 2012 R2 adds to this foundation and delivers important improvements offering increased extensibility, better storage availability for server applications, easier administration, quicker automatic failover, and more flexibility for architecting clusters. For more information, see Windows Server 2012 R2 Failover Clustering Integration.
High Availability Load Balancing
Progent provides high availability load balancing support that addresses network load balancing, load balanced programs, LAN/WAN infrastructure routing, and content dispatching technology such as F5 Networks 3DNS. Fault tolerant load balancing technologies for which Progent offers consulting services include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and ACNS, and F5 Networks 3-DNS. To find out more, visit High Availability Load Balancing.
Zero Downtime Colocation
Progent's Data Center professionals can help you identify zero-downtime data centers that meet the specific needs of your company. Fault tolerant Internet Data Centers are particularly appealing to small and mid-size organizations due to of their affordability and simplified logistics in comparison to pursuing a do-it-yourself approach. Attempting to create an on-site data center that offers even a basic level of fault tolerance is financially prohibitive for the majority of small companies. Progent is ready to help you reap all the advantages of high-availability colo sites by offering a full range of consulting and maintenance services. To find out more, see Non-stop Internet Data Centers Solutions.
Failsafe Inter-office Networking
Progentís branch office connectivity consultants can help businesses achieve zero-downtime branch office connections via fully redundant networks featuring transparent failover. Progentís Cisco-certified CCIE network engineers can plan and deploy high-availability Inter-office connections supported by non-stop EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over offers economical non-stop interoffice connectivity. For details, visit Fault Tolerant Inter-office Connectivity.
High Availability Internet Connections
Progent's Cisco-certified IT experts can show you how to design an economical, fault tolerant Internet configuration architecture that can deliver non-stop Internet access through a broad array of fault tolerant Internet access solutions including high availability BGP, transparent fail-over, and redundant Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert consultants to help you apply the latest technology for fault tolerant Internet connections to implement a cost-effective, fully redundant Internet interface with automatic failover and other capabilities to create non-stop Internet connections. To find out more, go to Non-stop Internet Access Architecture.
Backup and Recovery Solutions Consulting
Progent offers economical online access to IT engineers with expertise in a broad array of products and technologies that provide solutions for protecting Windows, Mac, and Linux/UNIX physical and virtual servers and desktops plus notebooks and handhelds. Progent offers help for leading backup products such as Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, MozyPro, Retrospect, Apple Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent's consultants can assist your company to implement, upgrade, or troubleshoot backup/restore solutions for a variety of environments including on-premises, edge to datacenter, cloud, or a mix. To read more, see Backup and Restore Technology Expertise.
Microsoft System Center Data Protection Manager (SCDPM) Backup and Recovery Consultants
Progent's expert System Center Data Protection Manager support professionals can help you to develop a practical disaster recovery plan, implement an affordable high-availability network infrastructure, deploy a Microsoft SCDPM-powered backup and restore solution, comprehensively test your system, educate your administrative personnel or regular service providers how to maintain SCDPM, or provide extensive information technology support outsourcing including remote hosting of Microsoft System Center Data Protection Manager servers in Progent's secure data center facility. To learn more, see Microsoft System Center Data Protection Manager Expertise.
Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup and disaster recovery platform for small and medium-size organizations. A Barracuda Backup deployment can include a purpose-built physical appliance manufactured by Barracuda or a software-based appliance with similar functionality but which uses your own storage infrastructure. Barracuda Backup protects critical company data generated on-premises, at one or more remote locations, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting support services to help your business to plan, configure, operate and troubleshoot a backup and disaster recovery system based on Barracuda Backup. For additional information, visit Barracuda Backup and disaster recovery consulting and management.
Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup offers small and mid-size organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, remote, distributed, and cloud-hosted architectures and also supports low-cost cloud backup to Azure Block Blob storage. Headline features include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as little as five minutes for reducing your Recovery Point Objective, advanced encryption, granular restore options for individual files and emails, support for Windows Cluster Shared Volumes and vCenter for handling large-scale environments, and support for Microsoft Volume Shadow Copy Service to back up online virtual machines without downtime. Progent is an Altaro partner and can provide a wide array of consulting services to help you to plan, install, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup software. For more information, visit Altaro VM Backup Consulting Services.
Consulting Services Double-Take Software for Backup and Recovery
Double-Take publishes a selection of tools designed to provide small businesses a range of cost-effective solutions for backing up and recovering vital workloads such as Microsoft Exchange, SQL Server, RIM Blackberry, and Microsoft SharePoint. Progentís business continuity planning experts have extensive backgrounds integrating Double-Take Software technology into small business information systems to create a high level of availability and business continuity capability at a budget-friendly cost. To learn more, see Consulting for Double-Take Software for Backup.
CRISC-qualified Network Risk Control
The CRISC program was initiated by ISACA in 2010 to validate an IT professional's ability to plan, implement, and maintain information system control mechanisms to mitigate risk. Progent offers the services of a CRISC-certified consultant to assist you to develop and carry out a business continuity plan based on industry best practices promoted by CRISC and crafted to align with your company's risk appetite, business objectives, and IT budget. To find out more, go to CRISC-qualified network risk management specialists.
Why Pick Progent for Disaster Recovery/Business Continuity Planning Solutions?
Since Progent is a Microsoft Certified Partner and provides high-level application expertise for a broad range of business software programs, Progent is able to assist clients to arrive at efficient information technology solutions that optimize the business value of your information system. As a Registered Partner for Cisco, Progent offers the support of certified consultants and specialists with experience in designing, configuring and troubleshooting infrastructure solutions based on Cisco products. The broad scope of Progent's technical know-how and Progent's sensitivity to the requirements of small businesses make Progent the ideal partner for building and maintaining an affordable, fault-tolerant network.
How You Can Access Progent's Consultants for High Availability Network Services
In order to ask Progent about technical support for non-stop architecture, call 1-800-993-9400 or see Contact Progent.