ProSight BDR ServicesProSight Data Protection Services are a managed service intended for small and mid-sized companies and designed to offer a low-cost end-to-end solution for cloud-based backup and disaster recovery (BDR). ProSight DPS remotely monitors the health of your backup system and allows quick restoration of vital data, services, applications and VMs that have been impacted by events such as equipment breakdown, software bugs, natural or human-caused disasters, operator or management error, or cyber attacks like ransomware. ProSight DPS can protect and restore files, folders and apps as well as system, Hyper-V and VMware images/. You can back up crucial data to the cloud or mirror your backups to the cloud and to on-premises storage.

ProSight DPS is a software-based service provided for a low monthly fee that varies depending on the amount of data backed up to the cloud. Backup to any local SAN, NAS or USB device is free and unlimited. Bare Metal Restore (BMR) capability enables fast recovery of physical computers and VMs by eliminating issues involved with configuring physical-to-physical and physical-to-virtual recoveries. You can use BMR restores to identical or different hardware, and you have the option of using use point-in-time restores.

ProSight DPS features technology developed by some of the world's leading BDR companies and delivers military-grade security to comply with major regulatory requirements such as HIPPA, FIRPA, FINRA, PCI and Safe Harbor. Progent's enterprise-class remote monitoring and management (RMM) system streamlines the configuration and management of your cloud backup solution and Progent's Microsoft-certified consulting team and certified VMware consultants can assist to recover your data rapidly after a disaster.

Top Features of ProSight Data Protection Services
ProSight DPS includes a range of powerful features that provide leading-edge backup/restore capabilities at a cost that small and mid-size businesses can afford. Features include application-aware backup/restore for Microsoft Exchange Server and SQL Server, rapid recovery of VMs hosted by Windows Hyper-V and VMware, adherence to multiple government and industry standards, and support for unlimited on-premises storage. With ProSight DPS's cloud backup, your data is secured at dual mirrored Tier 4 datacenters situated in Los Angeles and Boston. A third datacenter in Montreal provides compliance with Canadian regulatory requirements for data management. ProSight DPS also gives you easy access to the comprehensive skills of Progent's veteran consulting experts, who can provide a single point of contact to assist you in planning, optimizing or troubleshooting your BDR solution.

Major features of ProSight Data Protection Services include:

Advanced Data Protection

  • Native Microsoft Exchange and Microsoft SQL data protection enables transparent backups of Exchange Server and SQL Server instances, streamlines the configuration and management of incremental backups, and ensures that critical business data is safe.
  • Control over bandwidth throttling and backup scheduling can avoid loss in productivity caused by congested network traffic.
  • System State backup and restore enables quick recovery of systems that manage application settings, user permissions, profiles and other vital data.
  • ProSight DPS scales instantly to meet your organization's needs. Your critical data will stay protected in the cloud even if you go beyond your storage quota before you have a chance to update your service plan.
  • You can designate a deleted file to be archived for any period of time so it can be readily recovered for audits, litigation, etc.
Fast, Reliable Recovery
  • Data recovery is faster than with consumer-grade backup products. In tests, ProSight DPS was triple the speed of Mozy. Another contributing factor to disaster recovery time is management expertise, and Progent's BDR consultants can provide world-class skills for rebuilding your system quickly using recovered data.
  • If an event occurs that requires a full site recovery involving significant amounts of data, Progent can avoid WAN bandwidth limitations by writing your backup data to a drive and shipping the device overnight to your location.
  • The bi-coastal datacenters that host ProSight DPS's cloud services are mirrored Tier 4 facilities with 99.995% availability, so your data can be reliably backed up and recovered.
Military-grade Security
  • ProSight DPS's cloud-protected data is stored in two SSAE-16-certified datacenters in located in Boston and Los Angeles. The datacenters feature biometric controlled entry, 24x7 monitoring, power backup and redundant Internet connections.
  • ProSight DPS uses 256-bit Advanced Encryption Standard (AES) encryption with a private encryption key to protect your data. 256-bit AES encryption is used by the U.S. Department of Defense (DoD), approved by the National Security Agency (NSA), and has never been broken. Encrypted data is sent over 128-bit SSL, the same protocol used in online banking. On-premises and in-transit encryption complies with government and industry security regulations and standards.
  • Private encryption offers you sole control over who has permission to access your data. Consumer BDR products usually do not offer private-encryption but instead rely on a system-generated encryption key. Consequently, your BDR provider could possibly access your private data.
Regulatory Compliance
  • The ProSight DPS platform for backup and recovery, encryption, archiving, and private encryption key helps small and mid-size businesses to demonstrate compliance with important federal and industry data security standards including HIPAA, FINRA, PCI, Safe Harbor and FERPA.
Download ProSight Data Protection Services Datasheets
To view or download a datasheet describing the key features of ProSight Data Protection Services, click:
Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)

To view or download a datasheet comparing ProSight Data Protection Services with consumer-grade BDR products, click:
Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)

Other ProSight Managed Services Available from Progent
In addition to ProSight Data Protection Services, Progent's ProSight family of network management services includes other affordable, flat-rate managed service packages that address crucial facets of your information network such as security, network infrastructure management, and email filtering. By partnering with the industry's most innovative technology vendors, Progent can offer small and mid-size organizations the benefits of the same advanced technology used by some of the world's largest enterprises. Managed services available from Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior-based machine learning tools to guard physical and virtual endpoints against modern malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-based AV products. ProSight Active Security Monitoring protects local and cloud-based resources and offers a unified platform to automate the complete malware attack lifecycle including protection, infiltration detection, containment, cleanup, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Exchange Filtering
    ProSight Enhanced Security Protection (ESP) services offer ultra-affordable in-depth security for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, endpoint control, and web filtering through leading-edge technologies packaged within a single agent managed from a single console. Progent's data protection and virtualization consultants can help you to design and configure a ProSight ESP deployment that addresses your organization's specific requirements and that helps you demonstrate compliance with government and industry information security regulations. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that call for immediate attention. Progent's consultants can also assist your company to install and test a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of leading information security companies to deliver centralized management and comprehensive security for your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with a local gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage space. Email Guard's onsite gateway device adds a further layer of analysis for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite gateway can also assist Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to map, monitor, enhance and troubleshoot their connectivity appliances like switches, firewalls, and load balancers plus servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that network diagrams are kept updated, captures and manages the configuration information of almost all devices connected to your network, tracks performance, and generates alerts when issues are discovered. By automating time-consuming network management activities, WAN Watch can cut hours off common chores like making network diagrams, expanding your network, finding appliances that need important updates, or isolating performance issues. Learn more about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running at peak levels by checking the state of vital computers that drive your business network. When ProSight LAN Watch detects an issue, an alert is sent immediately to your specified IT management personnel and your Progent consultant so all potential issues can be resolved before they have a chance to disrupt your network. Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host set up and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the client owns the data, the OS software, and the applications. Because the environment is virtualized, it can be moved easily to an alternate hardware solution without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, update, find and safeguard information related to your network infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT documentation, you can eliminate up to half of time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether youíre making improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you require as soon as you need it. Find out more about ProSight IT Asset Management service.
Download Progent's 10 Benefits of Managed IT Services White Paper
To view a white paper explaining why managed services are quickly takingthe place of the old break/fix model of network support outsourcing for small and mid-size companies, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)

How Progent Can Help You Benefit from ProSight Data Protection Services
Progent's team of over 100 IT consulting experts have earned certifications in all the core technologies and disciplines required to create and manage information networks for small and mid-size businesses. This broad scope of expertise allows Progent to deploy ProSight Data Protection Services as an end-to-end BDR solution that delivers maximum business value. Progent offers Hyper-V, VMware, Exchange and SQL Server expertise, and Progent and can also provide online and onsite access to certified Cisco CCIE network consultants to help you plan and manage a robust network infrastructure for an in-house or colocated datacenter or for a hybrid cloud network model. Progent's disaster recovery and business continuity consultants can help you design, validate and document a comprehensive disaster recovery/business continuity (DRBC) plan to help you resume business operations rapidly after a catastrophic event.

Progent's GIAC-certified information assurance consultants and CISSP-certified cybersecurity and compliance experts can help you design and test a comprehensive security strategy that addresses all facets of network security including firewalls, policy definition and enforcement, remote access, endpoint protection, automated monitoring, web application security, malware defense, spam and email content filtering, data leakage protection, penetration testing, and password management. To help you assess the security of small and mid-size business networks, Progent offers value-priced one-time security audit packages such as network vulnerability assessment and stealth penetration testing as well as ongoing managed services such as ProSight Email Guard spam and content filtering and ProSight Active Security Monitoring endpoint protection.

ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost alternative for small and mid-size businesses to obtain an objective evaluation of the overall health of their IT system. Powered by some of the top remote monitoring and management platforms available, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how closely the deployment of your essential network assets adhere to industry best practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver immediate benefits like a more manageable Active Directory system. Both versions also include one year of advanced remote network monitoring and management (RMM). Benefits can include easier network management, better compliance with information security regulations, higher utilization of network resources, quicker troubleshooting, more reliable backup and restore, and increased uptime. See more about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent information assurance expert. The interview is designed to help evaluate your organization's preparedness to block ransomware or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to collect information concerning your current security profile and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply best practices to build an efficient AV and backup/recovery system that reduces your vulnerability to ransomware and meets your company's requirements. For details, see Progent's ProSight Ransomware Preparedness Report Service.

Contact Progent about ProSight Data Protection Services
To learn more about how Progent can help you set up a cost-effective cloud-based backup/disaster recovery solution with ProSight Data Protection Services, call 1-800-993-9400 or see Contact Progent.

Other Zero-Downtime Solutions Provided by Progent's Consultants
Progent's Microsoft and Cisco engineers can assist your business to create a cost-effective, zero-downtime IT architecture that resolves key issues encompassing a wide range of networking technologies and operations such as:

Workplace Recovery Planning
Progent's disaster recovery engineers can show you how to create a workplace recovery plan in order to resume network operations in case of an IT system catastrophe. Progent can help you to develop a complete disaster recovery strategy that incorporates scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified engineers can also show you how to create an affordable, fault-tolerant network solution that addresses availability issues involving a wide array of infrastructure technologies and procedures. To read more, see Workplace Recovery Consulting and Support Services.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to define, automate and test a consistent process for recovering applications and services rapidly after an outage. Site Recovery Manager provides centrally managed and automated recovery, application mobility, and non-intrusive site migration, failback and re-protect. SRM also allows non-disruptive testing for site recovery, updates and fixes and can produce reports to confirm complete service recovery, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consultant to assist you to plan, deploy, test and manage a DR system powered by VMware Site Recovery Manager.

NetApp MetroCluster High Availability and Disaster Recovery Platform
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering with continual replication to provide fast, zero RPO disaster recovery (DR) between datacenters located up to 300km apart. Progent can provide the skills of a certified NetApp MetroCluster consultant who can assist your business to plan, deploy, administer, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that meets your functional needs and budget. Progent can make sure you follow best practices for configuring your MetroCluster solution by providing help with tasks like assigning shelf IDs, arranging aggregate layout, setting up FlexVol volumes, setting up NetApp Snapshot, provisioning switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your storage clusters, and verifying your MetroCluster disaster recovery system to prove adherence with industry standards and government mandates.

Microsoft Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity experts can help you to plan and deploy a DR solution built around Microsoft's cloud-tested Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using low-cost hardware, VM Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for easy, economical creation of a stretch cluster quorum witness. To learn more, visit Microsoft Server 2016 Disaster Recovery Support.

Microsoft Windows Server 2012 Failover Clusters
Windows Server 2008 R2 introduced enterprise-class fault tolerance and system recovery to Microsoft's failover clustering platform. Windows Server 2012 R2 adds to this foundation and delivers significant enhancements that offer increased scalability, non-stop disk storage availability for server applications, simpler administration, quicker automatic failover, and additional options for designing failover clusters. To learn more, go to Windows Server 2012 Clustering Migration and Support.

High Availability Load Balancing
Progent offers high availability load balancing consulting that addresses network load balancing, load balanced applications, network backbone routing, and content delivery products such as Cisco Content Engine. Non-stop load balancing technologies for which Progent can provide consulting expertise include Windows Server 2003 and 2008 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks 3-DNS. To read more, go to Non-stop Load Balancing.

Fault Tolerant Internet Data Centers
Progent's Data Center consultants can help you identify zero-downtime data centers that meet the particular requirements of your business. High availability colocation sites are especially appealing to small and mid-size organizations because of their affordability and convenience compared to taking a do-it-yourself approach. Trying to build an in-house data center that offers even a minimum degree of fault tolerance is too costly for typical small companies. Progent can show you how to get all the benefits of 24x7 colo sites by offering a full range of consulting and maintenance services. To find out more, go to Fault Tolerant Internet Data Centers Consulting.

24x7 Branch Office Networking
Progentís branch office connectivity engineers can help companies achieve non-stop interoffice connectivity through fully redundant system architectures featuring automatic failover. Progentís Cisco-qualified CCIE network engineers can design and deploy fault-tolerant Inter-office connections based on zero-downtime EIGRP network routers or fault tolerant OSPF configurations of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over can provide affordable non-stop interoffice connectivity. To learn more, visit 24x7 Interoffice Connectivity.

Fault Tolerant Internet Access
Progent's Cisco-authorized IT professionals can help you build an affordable, fault tolerant Internet configuration solution that can deliver non-stop Internet access via a wide array of fault tolerant Internet access technologies including high availability BGP, automatic fail-over, and redundant ISPs. Progent can provide CCIE consultants to show you how to utilize the most up-to-date techniques for fault tolerant Internet connectivity to create a cost-effective, fully redundant Internet interface with automatic failover and other features to create fault tolerant Internet access. To find out more, visit 24x7 Internet Access Solutions.

Backup and Recovery Technology Consultants
Progent offers economical online access to consultants with expertise in a broad range of products and services that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops plus laptops and smartphones. Progent can provide consulting support for all major backup platforms such as Acronis Backup and Recovery, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Software, Mozy, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and FLARs. Progent's consultants can help your company to deploy, upgrade, or troubleshoot data backup systems for a variety of architectures including local, remote, cloud, or hybrid. To learn more, see Backup and Recovery Solutions Consulting.

Microsoft System Center Data Protection Manager Data Recovery Consulting
Progent's certified Microsoft System Center Data Protection Manager consultants can assist you to develop a practical workplace recovery strategy, implement a cost-effective fault-tolerante network infrastructure, deploy a Microsoft System Center Data Protection Manager-based backup and restore solution, thoroughly validate your system, train your IT personnel or local consultants how to manage System Center Data Protection Manager, or provide extensive IT support outsourcing including remote housing of Microsoft SCDPM servers in Progent's data center. To find out more, see System Center Data Protection Manager (SCDPM) Consulting and Support Services.

Barracuda Backup Cloud and Offsite Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup and disaster recovery platform for small and medium-size businesses. A Barracuda Backup solution can include a purpose-built physical appliance manufactured by Barracuda or a virtual appliance with comparable functionality but which utilizes your own storage infrastructure. Barracuda Backup safeguards critical company data produced on-premises, at one or multiple remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants offer a wide array of consulting services to assist your business to design, configure, operate and repair a backup and disaster recovery system built on Barracuda technology. For details, visit Barracuda Backup and disaster recovery consulting and management.

Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup offers small businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud architectures and also enables low-cost backup to Microsoft Azure storage. Headline features include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as low as five minutes for minimizing your Recovery Point Objective (RPO), advanced encryption, item-level restore capability for specific files and emails, extensive support for Windows Server Cluster Shared Volumes (CSV) and VMware vCenter for handling larger deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live VMs with zero downtime. Progent is a certified Altaro partner and can provide a broad array of consulting services to help you to design, deploy, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup. To find out more, see Altaro VM Backup Consulting.

Consulting for Double-Take Software for Data Backup
Double-Take Software publishes a selection of tools intended to provide small businesses a variety of affordable solutions for backing up and recovering business-critical workloads such as Microsoft Exchange Server, Microsoft SQL, Blackberry, and Microsoft SharePoint. Progentís disaster recovery planning experts have in-depth experience integrating Double-Take products into small business IT systems to create an advanced level of fault tolerance and business continuity readiness at a budget-friendly cost. For more information, see Consulting for Double-Take Software for Data Backup.

CRISC-qualified Network Risk Management
The CRISC program was initiated by ISACA in 2010 to verify an IT professional's ability to plan, implement, and support information system controls to reduce risk. Progent can provide the expertise of a CRISC-certified engineer to assist you to create and execute a workplace continuity or disaster recovery plan that follows industry best practices identified by CRISC and crafted to align with your company's risk appetite, business objectives, and IT budget. For more information, visit CRISC-qualified network risk management experts.

Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Partner and provides high-level application consulting for a wide range of small business software programs, Progent can assist clients to find efficient information technology solutions that substantially enhance the business value of your network. As a Registered Partner for Cisco, Progent offers the expertise of certified consultants and specialists with experience in designing, implementing and managing infrastructure environments built on Cisco products. The depth and breadth of Progent's IT experience and Progent's appreciation for the requirements of small businesses make Progent a great partner for building and running a cost-effective, dependable network.

How You Can Get in Touch with Progent's Experts for Non-stop Computing Services
To ask Progent about professional assistance for non-stop infrastructure, phone 1-800-993-9400 or go to Contact Progent.
















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