Additional Topics of Interest

Consultant for Antivirus
Aurora Small Business Subscription

E-Mail Guard is Progent's economical antispam and virus protection managed service that offers small businesses world-class defense from spam, viruses, DHA attacks, and other varieties of e-mail-based assaults on computer networks. E-Mail Guard is based on Postini's perimeter management technology, a comprehensive library of web-based spam filtering and anti-virus services that defuse email assaults before they are able to breech the company firewall. Perimeter Manager also allows administrators monitor and manage their email application, irrespective of server platform, hardware technology, or geographic location.

ISA 2004 Server Online Troubleshooting
Microsoft Proxy Server Consultants Connecticut

Progent's certified ISA Server consultants have long backgrounds developing Microsoft ISA Server-based security installations for IT networks with many offices, remote users, and line-of-business eCommerce applications. Progent's ISA Firewall consultants are available to help your company in planning and implementing a configuration of ISA 2000 Server or ISA Server 2004 that supports your information protection requirements without adversely restricting your IT system productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

Integrated Services Routers Onsite Technical Support
Setup and Support Castro Valley, CA

Cisco has developed a full product line of routers including routers built to deliver the protection, bandwidth, and availability demanded by customers from small businesses to worldwide enterprises and ISPs. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network availability. Progent can show you how to choose and integrate Cisco routers to establish a solid infrastructure for your IT system and to make it easy to grow as you add new users, open new offices, deploy new services, extend your network to customers and partners, and manage a more mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS platform, such as Cisco's 800 series of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, plus legacy 3600 and 3700 Routers.

Troubleshooting for Mac and Outlook Web App
Engineer for Spotlight and Outlook for Mac Los Angeles, CA

Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Mac and Microsoft certified experts can help you install Microsoft Entourage and Exchange so your Apple Macintosh users are able to collaborate with colleagues who run Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh software can coexist, allowing Mac users to receive and transmit email, examine the GAL, copy addresses, sync up appointments, and alert people to conferences with your Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that LDAP and Outlook Web connectivity are enabled. Progent also offers customized one-on-one Entourage training.

Professional for Microsoft Operations Manager
Monitoring and Reporting Remote Support Services Washington, District of Columbia

Small to middle size businesses can now enjoy all the advantages of Microsoft System Center Operations Manager and also have fast access to Progentís Microsoft certified network support experts. With Progent's economically priced network service packages, mid-size organizations can choose a basic co-sourcing package built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager 2007 to provide small and midsize company information systems world-class availability, protection and performance.

High-Availability Data Center Specialists
Data Center Engineers in Chicago, IL

Progent's Data Center engineers can help you identify fault-tolerant data centers that meet the particular needs of your company. Fault tolerant colocation sites are especially attractive to small businesses due to of their affordability and convenience in comparison to pursuing a do-it-yourself strategy. Attempting to create an in-house data center with even a basic degree of fault tolerance is financially prohibitive for most small businesses. Progent can help you get all the benefits of high availability data centers and fault tolerant colo sites by offering a complete range of engineering and support services.

Microsoft Expert Remote Troubleshooting for Exchange 2016 Project Planning
Exchange 2016 eDiscovery Onsite Technical Support

Progent can help your business in all phases of your migration to Exchange Server 2016 including designing HA architecture for a local, Microsoft cloud connected or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; determining mass storage requirements for your virtual machines, mailbox databases and log files; configuring hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web.

SCDPM 2012 Deduplication Information Technology Consulting
Online Consulting for SCDPM 2012 Reporting in Anchorage

Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist companies of any size to plan, deploy, manage, and troubleshoot a backup/recovery solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older releases of Data Protection Manager or from a different backup/recovery system, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud-based, or hybrid environments. Progent offers occasional help for resolving particularly stubborn problems, or comprehensive project management support. Progent's consultants can also assist you to design Data Protection Manager into an enterprise-class disaster recovery strategy.

Remote Server Management Information Technology Consulting
Chicago, Illinois Automated Desktop Inventory Setup and Support

ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that incorporates advanced remote monitoring and management technology to keep your IT system running efficiently by checking the health of vital devices that drive your IT network. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT staff and your assigned Progent consultant so all potential problems can be resolved before they have a chance to disrupt your business.

IP-PBX Outsourcing
Hillsboro, OR Cisco VoIP Phones and CUBE Network Engineer

Progent's Cisco VoIP phone and video IP phone experts can help your business to integrate, manage, and debug Cisco IP phones, video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from discontinued VoIP products to the newest media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Cisco Unified Communications Manager, formerly known as CallManager, or with Unified CM Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Cisco Unified Communications Manager applications that include Unified CM IM and Presence Jabber, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact center. Progent's consultants can deliver support with all aspects of Cisco VoIP Phone integration including designing dial plans, configuring SIP gateways, installing ISR routers with CUBE VoIP networking capability, and designing Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) solutions for high availability.

Windows 10 Business Store Portal Network Consultants
Support Services in Tacoma, WA

Progent's Windows consulting experts can help businesses of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an earlier version of Microsoft Windows. Remote and on-premises evaluation and upgrade support for Windows 10 provided by Progent include Return on Investment analysis, project coordination, compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile device management, telecommuter connectivity, data and identity security, automated provisioning and administration, infrastructure optimization, Wi-Fi support, disaster recovery planning, custom training for IT support staff and users, and post-migration consulting support.