Additional Topics of Interest
Consulting Services for Windows Server 2003
Progent's certified Windows Server 2003 engineers offer computer help and expert consulting for the entire family of Microsoft .NET Servers, Microsoft Windows Server 2003, and Windows Server 2000. Progent's Microsoft Windows Server 2003 upgrade, integration, update, and support services include system planning, deployment, project management, in-person and remote network support and troubleshooting, Call Center services, CISM-certified security services, comprehensive outsourcing, and cost-effective co-sourcing.
Help and Support for Fault Tolerant Network
Progentís Disaster Recovery/Business Continuity (DR/BC) specialists have in-depth experience helping small and mid-size businesses to minimize network downtime by offering affordable online consulting support for disaster recovery/business continuity (DR/BC) planning, high-availability network architecture, data backup and restore systems, and non-disruptive system maintenance. Progentís business continuity consultants can assist your company to plan and test an efficient business continuity plan that matches your business goals and IT budget. Progentís disaster recovery engineers can help you to architect, implement, and support fault-tolerant technologies such as non-stop Internet connectivity, virtualized servers, clustering, network load balancing, transparent online backup, and geographically dispersed hot backup centers.
Help Desk Process Online Support
Progent's Virtual Help Desk services are a seamless expansion of your internal IT support staff. Virtual Help Desk can include advanced call center services such as a dedicated phone number with custom greeting. Progent will also rout calls automatically to staff members who are specially set up and trained to support your account. Also, Progent's Help Desk professionals can use trouble tickets from any client trouble ticket system for smooth integration with your in-house technical services group. Benefits of Progent's Virtual Network Support Helpdesk services include high-end Microsoft and Cisco Help Desk expertise the moment you call, seamless extension of your internal support staff, comprehensive help for urgent client issues, and by-the-minute billing.
Microsoft SQL Server 2008 Consultant
Progentís Microsoft certified consultants can provide small and mid-sized companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis platform that enables the rapid creation of advanced business programs that offer your company a competitive edge. SQL Server provides built-in support for XML and the ability to query across the Internet and outside the firewall. In addition to providing consulting, support and problem solving services, Progentís SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT system. Progent can also help you migrate from older versions of SQL Server to Microsoft SQL Server 2005.
Specialist for Bandwidth Throttling Test Lab
Progent's Test and Training Lab located at the QTS (formerly Herakles) Colocation Center is available for testing mission-critical applications, creating cost-effective system upgrade procedures, evaluating and optimizing performance, planning or verifying disaster recovery solutions, resolving compatibility problems, and building training systems for the latest technologies. For Progent customers without adequate internal resources to configure effective test systems, the lab cuts capital costs and technical risk and helps keep critical network projects on schedule.
Fault Tolerant Colo Consultancy
Progent's Data Center engineers can help you select high availability data centers that meet the particular requirements of your business. High availability off-site data centers are particularly attractive to small organizations because of their affordability and convenience in comparison to taking a do-it-yourself approach. Attempting to create an in-house data center that offers even a basic level of fault tolerance is too costly for typical small organizations. Progent can help you get all the advantages of non-stop data centers and fault tolerant colo sites by providing a complete array of engineering and support services.
Cisco Access Point Consulting Organization
Progent can provide fast online support from Cisco CCIE network infrastructure experts. Progent's CCIE engineers can connect to your environment using powerful remote support tools to provide quick and affordable troubleshooting and remediation of critical network problems.
CCNP Certified Aironet 1700 Access Point Setup and Support
Progent's Cisco-certified Wi-Fi technology experts can help organizations to configure, administer, and troubleshoot Cisco wireless devices such as Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
ISSAP Certified Cybersecurity Architecture Consult
Progent's ISSAP qualified security experts, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through thorough examination and extensive experience with network security architecture. ISSAP security experts have comprehensive understanding of access management mechanisms and techniques, telecommunications and network security, cryptography, needs evaluation, BCP and disaster recovery, and physical security integration. Progent's ISSAP-qualified security specialists can assist your business with all phases of architecture security.
Network Load Balance Remote Troubleshooting
Progentís fault tolerant system experts offer reliability consulting, disaster recovery planning, system load balancing, non-stop interoffice connectivity, non-stop Internet architecture design, non-stop data center services, and other high-availability networking consulting to show your company create a non-stop environment for line-of-business applications. Progent has the knowledge and experience to design affordable, fault-tolerant networks by utilizing the expanding suite of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster. Progentís Microsoft and Cisco authorized consultants can help you build a high-availability mutli-location network with a fully redundant Internet interface and efficient system load balancing.
Polycom ATX Telepresence Consult
Progent can provide the services of a certified engineer with expertise deploying products from the leading video conferencing/telepresence vendors including Cisco/Tandberg, Polycom, LifeSize and Radvision and can help your company to design, configure, upgrade, or troubleshoot a video conferencing solution that protects your current investment and optimizes the strategic value of your information system. Progent also offers the services of network infrastructure consultants who can assist businesses of all sizes to build and maintain a communications network that provides the speed, dependability, security, and expandability required to support your telepresence solution.
Consultants for System Center Operations Manager
Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, optimizing and fixing Microsoft SCOM solutions and offer companies of all sizes expert remote or onsite consulting support for SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and availability needed to watch over your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a hybrid environment. Progent can also assist you to import and customize SCOM 2012 management packs according to best practices for monitoring network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or on-premises technical support to assist you to fix critical issues uncovered by System Center 2012 Operations Manager.