The ProSight Suite of Managed Services and Network Audits
Progent's ProSight suite of remote monitoring and management (RMM) solutions are designed to provide an affordable and effective way for small and mid-size businesses to take advantage of modern, enterprise-class tools for IT management. ProSight Managed Services, available for a low monthly fee, are provided on an ongoing basis and address a specific aspect of IT management such as email content filtering, backup/recovery, or endpoint malware protection. ProSight Network Audits, available for a low one-time fee, utilize the various RMM platforms behind ProSight Managed Services to provide professional, quick-turn assessments for areas of network management such as infrastructure or server/desktop configuration. Each ProSight Network Audit typically includes a year's subscription to an associated ProSight Managed Service.

ProSight Managed ServicesThe network management outsourcing alternative called managed services has become the fastest growing part of the IT services market. This is because the managed services model allows smaller businesses to leverage the significant investment managed service providers (MSPs) like Progent have made in technology and staff training in order to provide enterprise-class RMM services at small-company prices. Managed services provide end-to-end support at a flat monthly rate and can cover a variety of specific areas associated with network management including spam filtering and data leakage protection, cloud backup, malware protection based on behavior analysis, virtual machine hosting, and IT documentation management. Progent's expanding ProSight suite of managed IT services are intended to offer businesses with minimal internal IT support resources easy and affordable access to state-of-the-art RMM tools and expert consultants.

Key advantages of Progent's ProSight portfolio of managed services include:

  • Affordable flat-rate pricing simplifies budgeting
  • Proactive monitoring anticipates problems to reduce network outages
  • Extensive use of automation cuts management overhead and minimizes errors
  • Access to advanced RMM platforms and expert consultants
  • Continual integration of new monitoring and management tools
  • Non-disruptive migration from legacy technology to up-to-date solutions
  • Close alignment of technology with business goals
  • Enterprise-class support for major areas of IT including compliance, fault tolerance, cloud integration, backup/recovery and performance
  • Freedom for management to concentrate on business issues instead of computer technology
ProSight Managed Services
Progent's ProSight line of managed services provide small and mid-size businesses with comprehensive and low-cost solutions for outsourcing major facets of network management. These end-to-end services include 24x7 remote monitoring based on the industry's leading RMM platforms and are billed at a fixed monthly rate.
  • ProSight WAN Watch: Network Infrastructure Monitoring and Management
    ProSight WAN Watch Network Infrastructure Monitoring ConsultantsProSight WAN Watch is a cloud-based infrastructure management service that makes it easy and affordable for small and mid-sized businesses to map, monitor, optimize and troubleshoot their networking devices like routers, switches, firewalls and load balancers as well as servers and endpoints. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch keeps network maps updated in real time, captures and manages the configuration of virtually all devices on your network, monitors performance, and generates alerts whenever issues are detected. By automating complex management tasks, ProSight WAN Watch can cut hours off of common procedures such as reconfiguring your network, finding appliances that need critical updates, or isolating performance bottlenecks.

    If you use Progent's IT services team to manage or troubleshoot your network infrastructure, ProSight WAN Watch allows the experts at Progent's Technical Response Center (TRC) to view an accurate map of your complete network infrastructure and drill down to component details to resolve issues quickly. Whether you need to know which access point is being used by a smartphone or which switch a server is connected to, instant and accurate network mapping can save hours of support costs and downtime. ProSight WAN Watch also integrates seamlessly with Progent's support system by synchronizing network alerts to TRC tickets, ensuring that any problems will be addressed quickly and resolved efficiently.

    To find out more about ProSight WAN Watch, visit ProSight WAN Watch network infrastructure management.

    To view or download a single-page datasheet in PDF format describing Progent's ProSight WAN Watch infrastructure RMM services, click:
    Progent's ProSight WAN Watch Infrastructure Monitoring and Management Services Datasheet. (PDF - 88 KB)

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management:
    ProSight LAN Watch Network Monitoring ConsultantsProSight LAN Watch is Progentís server and desktop monitoring and reporting service that uses advanced Remote Monitoring and Management (RMM) technology to keep your network running at peak levels by checking the health and streamlining the troubleshooting of all your critical computers.

    When LAN Watch detects a problem, an alert goes to your designated IT staff and your Progent consultant so any looming issues can be resolved at once before they disrupt your network. You decide whether to fix problems in-house or ask Progent for help, which is available on a time-and-material basis. On monitored computers, a single click can create a prioritized trouble ticket for Progentís Technical Response Center (TRC).

    For more information about ProSight LAN Watch, see ProSight LAN Watch server and desktop monitoring services.

    To download a single-page datasheet in PDF format describing Progent's ProSight LAN Watch RMM services, click:
    Progent's ProSight LAN Watch Server and Desktop Monitoring and Management Services Datasheet. (PDF - 95 KB)

  • ProSight Email Guard: Email Content Filtering, Spam Blocking and Data Leakage Protection:
    ProSight Email Guard Content Filtering ConsultantsSpam accounts for 70% of email messages, and over 3% of emails have malware attachments. Spam lowers productivity. Viruses can shut down your network. To clean up your inbound and outbound email, Progent has partnered with leading IT security companies to offer ProSight Email Guard, a managed service that stops spam, email-borne viruses, Denial of Service (DoS) attacks and Directory Harvest Attacks before they can enter or exit your corporate firewall. ProSight Email Guardís outbound filtering stops sensitive information from leaving your organization, enforces your internal content policies, eliminates outbound spam and viruses, and helps keep your organization off blacklists. In addition, bi-directional rate control stabilizes performance.

    ProSight Email Guard combines on-premises security gateway hardware with cloud infrastructure from world-class providers to create a pass-through service which routes all your email to secure data centers where email and attachments are screened using modern heuristic analysis. Clean email is forwarded instantly to your local gateway for deep analysis, and suspicious email is either tagged and delivered or quarantined for review. Progent can help you set up ProSight Email Guard for Microsoft Exchange or any other email system and show you how to manage your email security from the cloud.

    Learn more about Progent's ProSight Email Guard Spam and Virus Filtering.

    To view or download the ProSight Email Guard datasheet, click: ProSight Email Guard Cloud-managed Services Datasheet (94 Kb PDF file).

  • ProSight Data Protection Services: Cloud Backup and Disaster Recovery:
    ProSight DPS Backup and Disaster Recovery ConsultantsProSight Data Protection Services offer small and midsized businesses a low-cost, fully managed service for secure backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup processes and enables fast restoration of critical files, folders, apps, system images/, plus Hyper-V and VMware images/. ProSight DPS helps you recover from hardware failures, disasters, malware like ransomware, human error, or software bugs. Bare Metal Restore (BMR) lets you restore like or dissimilar hardware, and you can use point-in-time restores. Data can be backed up to the cloud, a local device, or mirrored to both.

    Offered as a low-cost, fixed-price monthly service, ProSight DPS is a software-only BDR solution that requires no specialized hardware or other costly upfront investment. ProSight DPS includes unlimited backup to any local SAN, NAS or USB device. Pricing for cloud storage starts at $60/month for 100GB. ProSight DPS incorporates tools from BDR technology leaders and offers military-grade security to meet all major compliance regulations including HIPPA, FERPA, FINRA, PCI and Safe Harbor.

    To find out more, see ProSight Data Protection Services managed backup and disaster recovery.

    To view or download a PDF datasheet describing the key features of ProSight Data Protection Services, click:
    Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)

    To view or download a PDF datasheet comparing ProSight Data Protection Services with consumer-grade BDR products, click:
    Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)

  • ProSight Active Security Monitoring: Behavior-based Threat Analysis and Ransomware Protection:
    ProSight Active Security Monitoring ConsultantsProSight Active Security Monitoring (ProSight ASM) utilizes behavior-based machine learning to provide endpoint and server protection from modern malware attacks such as ransomware, which can easily evade legacy, signature-based anti-virus defenses. ProSight ASM gives small and mid-sized organizations low-cost access to the same threat protection platform used by leading enterprises including Walmart, Netflix, Visa, Citi, NASDAQ, Salesforce and others. ProSight ASM can protect both local and cloud-based resources.

    By delivering real-time threat prevention, detection, removal, remediation and forensics in one unified package, ProSight ASM cuts TCO, simplifies management, and speeds up recovery. The next-generation endpoint protection (NGEP) technology used by ProSight ASM was rated by Gartner Group as the most visionary Endpoint Protection Platform in the industry and is HIPPA and PCI certified.

    To learn more about ProSight Active Security Monitoring, visit ProSight Active Security Monitoring endpoint protection and ransomware defense.

    To view or download a PDF datasheet describing the key features of ProSight Active Security Monitoring, click:
    Progent's ProSight Active Security Monitoring Services Datasheet. (PDF - 89 KB)

  • ProSight Enhanced Security Protection: Unified Protection for Physical and Virtual Endpoints:
    ProSight Enhanced Security ProtectionProgent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP's solution delivers firewall protection, intrusion alerts, device control, and web filtering via cutting-edge prevention, detection, investigation, and response tools incorporated within a single agent managed from a single console.

    The streamlined architecture of ProSight ESP, designed from the ground up for hybrid cloud and virtualized environments, significantly cuts the resource overhead and performance degradation common to alternative anti-malware products. This architecture also cuts equipment costs by improving virtual machine consolidation. ProSight ESP provides these benefits while at the same time delivering top-of-the-line protection against sophisticated threats like ransomware and file-less attacks.

    To learn more about ProSight Enhanced Security Protection, visit ProSight Enhanced Security Protection unified network protection.

    To view or download a PDF datasheet describing the key features of ProSight Enhanced Security Protection, click:
    Progent's ProSight Enhanced Security Protection Services Datasheet. (PDF - 91 KB)

    To view or download a PDF datasheet describing the key features of ProSight Active Security Monitoring, click:

  • ProSight Virtual Hosting: Private Cloud VM Hosting Services at a World-class Datacenter:
    ProSight Virtual Server Hosting ConsultantsWith Progent's ProSight Virtual Hosting service, a small business can have its servers and critical applications hosted in a secure and fault tolerant data center on a fast, non-stop virtual host configured and maintained by Progent's network support experts.

    Under Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system platforms, and the software applications. Because the environment is virtualized, it can be moved immediately to a different hardware environment without lengthy and risky reinstallation and configuration. With ProSight Virtual Hosting, you are not locked into a single hosting service.

    For more information about ProSight Virtual Hosting services, see ProSight Virtual Hosting services.

    To view or download a PDF datasheet describing Progent's ProSight Virtual Hosting services, click:
    Progent's ProSight Virtual Hosting Services Datasheet. (PDF - 100 KB)

  • ProSight IT Asset Management: Documentation Management for All Your IT Assets:
    ProSight Active Security Monitoring ConsultantsProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, locate, retrieve and protect information about your IT infrastructure, processes, applications, and services. By cleaning up and organizing your IT documentation, you can eliminate up to 50% of the time wasted looking for information about your network.

    ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT information. Whether youíre planning enhancements or reacting to a crisis, ProSight IT Asset Management delivers the information you need when you need it.

    To learn more about ProSight IT Asset Management, visit ProSight IT Asset Management services.

    To view or download a PDF datasheet describing the key features of ProSight IT Asset Management, click:
    Progent's ProSight IT Asset Documentation Management Services Datasheet. (PDF - 87 KB)

Download Progent's White Paper: 10 Benefits of Managed IT Services
ProSight Active Security Monitoring ConsultantsThe managed service model offers important advantages over the break/fix approach to network support. These include predictable and lower IT management costs, immediate access to experts familiar with your network, a single point of contact for dealing with multiple vendors, fewer and shorter shutdowns and support calls, better network performance and security, and higher utilization of IT resources.

10 Benefits of ProSight Managed Services is an ebook white paper that provides an overview of managed IT services and describes the benefits of this model of service delivery. Read this document to learn how businesses with small technical staffs and modest IT budgets can use Progentís ProSight suite of managed services to slash the costs of managing network resources and supporting end users, minimize downtime, improve security, prevent data loss, optimize performance, and maximize the business value of their IT systems.

To view or download a PDF version of the 10 Benefits of Managed Services white paper, click:
Download the 10 Benefits of Managed Services white paper now. (PDF - 715 KB)

ProSight Network Audit ServicesProgent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to get an objective evaluation of the health of their information system. Powered by some of the leading remote monitoring and management (RMM) platforms in the industry, and overseen by Progent's world-class team of information technology experts, ProSight Network Audits help you see how well the deployment of your core network assets conform to industry best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate benefits such as a cleaner and safer Active Directory environment. Both versions also provide the long-term benefits of advanced remote network monitoring and management technology. These benefits can include lower management costs, better compliance with government and industry data security standards, higher utilization of IT assets, faster troubleshooting, more reliable backup and recovery, improved performance and increased uptime.

  • ProSight Network Audit Basic: Network Infrastructure Audit
    ProSight WAN Watch Network Infrastructure Monitoring ConsultantsProSight Network Audit Basic collects and reports on essential server and workstation information and optionally provides details on other network attached devices. This low-cost audit includes one year of remote network monitoring based on Progent's ProSight WAN Watch remote monitoring and management platform. Within 10 days after the audit begins, Progent provides you with all documents, details and reports collected by ProSight WAN Watch. These deliverables include the Active Directory (AD) Health Check document completed by a Progent Microsoft consultant. The AD Health Check report includes identified errors or misconfigurations and recommended remediation.

    A valuable deliverable of the ProSight Network Audit Basic service is the Active Directory Health Check. This report documents the state of Active Directory, DNS, DHCP and Group Policy; compares these services to best practices; and proposes how any discovered errors or misconfiguration could be corrected. This can be a vital service because an unhealthy AD and related services can lead to full network outages, significant delays in authentication or access to services (file/print/etc), complete data loss, bottlenecks to disaster recovery, security vulnerabilities, and poor Internet performance.

    To find out more about ProSight Network Audit Basic, visit ProSight Network Audit Basic.

  • ProSight Network Audit Advanced: Network Infrastructure, Server and Desktop Deep-Dive Audit:
    ProSight LAN Watch Network Monitoring ConsultantsProSight Network Audit Advanced provides all items included in ProSight Network Audit Basic plus a deep-dive, based on ProSight LAN Watch server and desktop monitoring, into information about your Microsoft-powered servers and workstations. ProSight Network Audit Advanced includes one year of network monitoring based on ProSight LAN Watch, and customers have access to the rich selection of documents and reports created by ProSight LAN Watch.

    Reports available with ProSight Network Audit Advanced service include Asset Summary, Client Health Standards, Computer Audit, Computer Health Standards, Patch Compliance, Software List, and Ticket Summary.

    For more information about ProSight Network Audit Advanced and to see sample reports, visit ProSight Network Audit Advanced.

Download Progent's ProSight Network Audit Services Datasheet
To download a single-page datasheet in PDF format describing Progent's ProSight Network Audit Services, click:
Progent's ProSight Network Audit Services Datasheet. (PDF - 83 KB)

ProSight Ransomware Preparedness ReportRansomware attacks such as WannaCry have darkened the security landscape and are causing billions of dollars of damage annually. Most ransomware attacks are launched as socially engineered emails with viral links or attachments. Since a growing number of ransomware assaults are zero-day, they are not always identified in time by traditional signature-matching anti-virus (AV) tools. User education and frontline detection are important, but best practices call for building a solid recovery solution to deal with the inevitable successful attack.

Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief interview with a Progent information assurance expert. The interview is designed to help assess your company's ability to block or recover quickly from a ransomware attack. Progent will work with you directly to collect information about your current security profile and backup system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to create a cost-effective AV and backup/recovery solution that reduces your vulnerability to ransomware.

For more information about Progent's ProSight Ransomware Preparedness Report service, see ProSight Ransomware Preparedness Report.

Contact Progent about ProSight Managed Services and Network Audits
To find out more about how Progent's ProSight suite of services can help you set up affordable, comprehensive solutions for managing your on-premises, cloud-based or hybrid information network, call 1-800-993-9400 or visit Contact Progent.














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Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to provide web-based management and comprehensive protection for your inbound and outbound email. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with a local security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This decreases your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a further level of inspection for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.

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Progent can provide online and on premises expertise to help you with any aspect of business intelligence (BI) reporting ranging from troubleshooting or modernizing applications to designing and implementing an advanced BI solution. Progent's BI experts can assist your company to support your existing BI system, help you to upgrade reports and databases from a legacy reporting platform to a modern solution, and deliver as-needed remote training tailored to your specific needs. Progentís management reporting consultants offer experience in all popular business intelligence reporting platforms including the SQL Server business intelligence suite (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, and Report Designer.

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E-Mail Guard is a comprehensive service for defending against spam and virus attacks. E-Mail Guard handles the protection and management of company email by offering continually improved spam and virus blocking, policy administration, content testing, and defense against email-borne directory harvesting and DoS attacks. E-Mail Guard also features monitoring, management and analysis utilities as well as outgoing email testing to help you repair your e-mail system and define and regulate corporate email policy.

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Progent's certified wireless networking experts can help organizations of all sizes to plan, implement, administer and repair Cisco Aironet wireless access point environments to provide the performance, coverage, density, expandability, security and ease of management required for transparent connectivity between wireless and wired networks. Progent offers efficient remote and on-premises support for both end-of-life and new-generation 802.11ac Aironet access points and Progent can help your business plan and manage deployments of indoor and outdoor Aironet Wi-Fi access points.

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Progentís Microsoft certified consultants can offer small and mid-sized companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that opens the door to the speedy development of advanced business applications that can give your business a competitive edge. SQL Server provides built-in support for XML and the ability to query over the Internet and beyond the firewall. In addition to offering consulting, support and problem solving services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your IT system. Progent can also help you upgrade from older editions of SQL Server to SQL Server 2005.

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For companies that have a combination of Apple Mac and Windows computers, there exist two basic solutions for using Windows-only applications on macOS or OS X: remote access to a physical Windows computer or local simulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Apple Mac allows you to connect an Apple Mac to a networked Windows-powered PC to run Windows programs and share system resources. Microsoft's Virtual PC for Mac simulates Microsoft Windows on a Mac system so that you are able to run Windows applications directly. Progent's macOS and Mac OS X technology support experts can help you to manage these products for using Microsoft Windows applications on your Macs and can also help your organization to assess and configure third-party solutions for Microsoft Windows platform emulation.

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Progentís IT outsourcing services for small companies include planning Server 2003, Microsoft .NET Server, and BackOffice environments, managing migrations XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk Call Center, online and in-person repair, resolving stubborn integration problems, and producing a company-wide security strategy. Progent can show you how to enhance network availability and throughput with zero-downtime technologies, resilient network architecture, and proactive server monitoring. Progent also provides project management assistance for large-scale migrations and can help with needs definition, product identification, bill of materials development, sourcing selection, procurement coordination, and professional documentation. Progentís IT outsourcing help also includes education for office productivity packages such as Microsoft Office.

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For smaller businesses, network security and regulatory compliance can be too complicated to stay ahead of but too dangerous to ignore. The world's biggest enterprises have been breached, and the leading cloud services have on occasion been knocked out. It seems like there's no place to run. Progent has made it economical for smaller organizations to implement vital security projects effectively by providing the benefit of billable time to the closest minute with no minimum charge for online help. This means you can have the help of a world-class information consultant to provide just the knowledge you need when you require it. Progentís CISA, CISM, GIAC, CISSP and ISSAP qualified security experts can assist you with any level of system security including security audits, virus screening and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and designing a complete security strategy.

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