Additional Topics of Interest
Microsoft LCS Server Professional
Microsoft Office Communications Server provides IM and Real Presence in a scalable, world-class solution offering advanced security, transparent integration with additional Microsoft products, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and GLB. Your enterprise can benefit from cost savings and elevated business efficiencies, enhanced worker productivity, and stronger IP protection with this easy-to-manage, fault-tolerant solution. Effective implementations of Microsoft Office Communications Server require careful planning and thought before roll out. Progent's Microsoft-authorized consultants can provide the expertise necessary to deliver all the benefits of Office Communications Server across your whole organization.
Security Penetration Testing Cybersecurity Organizations
Stealth penetration checking is a key part of any comprehensive IT system security plan. Progentís security professionals can perform thorough penetration checks without the awareness of your company's in-house network support staff. Stealth penetration checking uncovers whether current security defense systems such as intrusion detection warnings and event history monitoring are properly configured and consistently observed.
Consultant Hourly Cost Computer Support Consultant
Progent's pricing model is to charge for remote support and in-person help by the minute. Consequently, you are invoiced exclusively for received services. Progent does not demand a more expensive rate for off-hours or emergency support, and inside California or in areas where Progent provides on-premises support, Progent does not bill for travel time except for urgent calls where on-site work is less than four hours. Also, Progent applies no minimum fee and asks no retainer for support services provided during normal business hours. Many support firms impose large minimum payments or charge for every quarter hour or longer. Progent's one-minute granularity does away with large invoices for quick fixes so you will not be forced to allow less critical problems to stay unaddressed.
MongoLock ransomware protection and recovery Engineers
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a phone interview with a Progent backup/recovery expert. The fact-finding interview is designed to evaluate your company's ability to block ransomware or recover quickly from a ransomware incident. Progent will work with you personally to collect information concerning your current security profile and backup procedures, and Progent will then deliver a written Basic Security and Best Practices Report document describing how you can follow industry best practices to build an efficient AV and backup system that minimizes your exposure to ransomware and meets your business requirements.
Technology Professional for ProSight Remote Managed IT Services
Progent's ProSight family of managed IT services are intended to provide businesses who have small internal network support teams with affordable access to enterprise-class management platforms and technical expertise. Advantages of the ProSight catalog of managed IT services include predictable IT maintenance expenses, automation of routine administrative tasks, ongoing adoption of new information technology, smooth migration from older technology to modern solutions, improved alignment of computer technology with strategic goals, guidance from seasoned network consultants, and allowing management to focus on business instead of ever-changing information technology.
Technical Support for Cisco Firewalls
Cisco's PIX firewalls have reached end of life and Cisco may no longer offer support these legacy devices. Progent still provides consulting assistance for Cisco's PIX 500 Series firewalls to help you with maintenance and management and Progent can in addition help you determine whether to adopt next generation firewall products from Cisco. Progent's Cisco-certified specialists can help your company design and implement an efficient migration to Cisco ASA 5500-X firewalls based on leading practices.
Technical Support for Solaris
Progent's Sun Solaris family consulting services offer small and mid-size companies and developers assistance with administering and maintaining Sun Solaris systems that run with Microsoft-powered networks. Progent can give your business contact with Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of experience provides you with an easy single consulting firm to help you build and manage a protected and robust cross-platform connectivity and communications solution that supports Sun Solaris and Microsoft coexistence by combining Windows with popular variants of UNIX such as Mac OS X, Sun Solaris, AIX UNIX from IBM, HP-UX, BSD, SCO UNIX, and SGI/Irix or leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
ISA 2004 Remote Troubleshooting
Progent's certified ISA Server consultants have extensive backgrounds developing corporate security solutions for IT networks with multiple locations, remote users, and line-of-business web-based applications. A Progent ISA Server engineer is ready to help your small or mid-size business plan and implement an installation of ISA Server 2004 that supports your information security requirements without limiting your network.
Network Consulting for Catalyst 2960 Switch
Progent's Cisco-certified CCIE experts can assist organization to set up, manage, upgrade, tune and troubleshoot Catalyst switches. Progent can also assist you to enhance the security of Catalyst switches and migrate efficiently from outdated appliances to current models.
Professional for ProSight Virtual Hosting
Progent's ProSight Virtual hosting services provide small and midsize companies a range of benefits such as reduced capital expenditures, reductions in operational costs, improved executive focus, world-class security, greater fault tolerance, and regulatory compliance.
Small Office Migration Consultants
Progent is a leader in cost-effectively delivering world-class IT help to small businesses. Progent's achievement in handling the network support needs of the historically underserviced small business market is the combined result of major technical and process breakthroughs that have removed a great deal of the traditional expenses out of managing network support, added unmatched technical skill into the support mechanism, and dramatically accelerated the repair process.
Contact Center Remote Troubleshooting
Progent's Virtual Help Desk Call Center services are an integrated expansion of your in-house IT service staff. This can include high-end call center services such as a special telephone number with customer-specific greeting. Progent can also rout calls directly to staff technicians who are specially set up and trained to support your account. In addition, Progent's Help Desk staff can use trouble tickets from any customer trouble ticket system for transparent integration with your internal network services group. Benefits of Progent's Virtual Computer Support Helpdesk services include professional Microsoft and Cisco Help Desk expertise the minute you call, seamless extension of your in-house resources, front-line help for urgent client issues, and per-minute billing.
Microsoft SQL Server 2008 Computer Engineer
Progent's Microsoft-qualified SQL engineers offer a range of services to assist small businesses to design, install, administer, and repair MS SQL 2008 solutions in order to gain the maximum business benefit from Microsoft's advanced information management technology. Also, Progent offers consulting expertise for network architecture, company-wide security, and application development to increase the business benefit of your SQL Server 2008 investment.
E-Mail Guard is Progent's affordable anti-spam and anti-virus service that gives small companies enterprise-quality defense from spam, viruses, directory harvesting, and other varieties of e-mail-based attacks on computer systems. E-Mail Guard is based on Postini's perimeter management technology, a sophisticated suite of web-based antispam and antivirus services that stop email attacks before they are able to breech the corporate firewall. Perimeter Manager also allows administrators track and manage their email application, regardless of server vendor, hardware type, or data center location.