Providence Consulting Services
IT Staffing Temps for IT Support Organizations
In addition to providing fast access to top-tier IT professionals and subject matter experts to assist Providence, Rhode Island businesses to resolve discrete technical problems or strategic projects, Progent offers temporary staff augmentation to deliver more generalized services like PC support, network management, and Help Desk response. Temporary staffing makes it possible for organizations to respond to anticipated or unplanned surges in demand for network services, which may be caused by situations such as mergers and acquisitions, data center moves, platform upgrades, paradigm shifts like telecommuting, disaster recovery, busy seasons, or new regulations. Temporary staffing can also fill gaps resulting from the absence of full-time IT personnel because of vacations, health issues, resignation, or other reasons.
Advantages of Progent's Short-Term Staffing Program Progent's short-term staffing services offer businesses the ability to react to surges in demand for network services without being saddled with the expense and delays that come with vetting and hiring appropriate IT personnel and without the burden of adding to your in-house staff size.
Key features of Progent's temporary supplemental staffing services include:
- Rapid access to reliable network professionals
- Easy engagement, cessation, and re-engagement of services
- Transparent augmentation of your full-time network support staff
- Comprehensive documentation of all services performed
- Available escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled fast
- Close relationship with a top-level, full-spectrum source for network support
Progent's shared Help Desk Call Center service is a specialized on-going staff expansion alternative that enables IT organizations to share the work of Help Desk Call Center support transparently between their internal IT personnel and Progent's extensive pool of IT support specialists. Working as a transparent supplement of your full-time Call Center, Progent's co-managed Help Desk service is a joint service alternative powered by the industry's leading group PSA tool for streamlining, service requests, ticketing, assigning ownership, tracking progress, and generating management reports.
Why Choose Progent?
Progent has 20 years of background delivering remote and on-premises IT expertise for organizations across the United States. Progent's engineers have earned advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants have earned top certifications including CISSP-ISSAP, CISM, and GIAC. Learn more about Progent's technology certifications.
Progent's Practice Areas for Providence, Rhode Island Organizations
Progent's veteran roster of certified consultants and technical experts can deliver Providence, Rhode Island businesses a wide range of remote technical guidance and troubleshooting expertise. Practice areas covered under Progent's consulting program for network service firms include:
- Exchange 2019 Consulting
- Exchange Server 2016 Integration
- Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Migration
- Windows 11 Upgrade Consulting
- Windows 10 Configuration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Migration
- Active Directory and Azure AD Design
- Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Consulting
- Azure, AWS, Google Cloud
- Remote IT Technical Support
- Telecommuter Support
- Cisco Network
- Juniper Expertise
- Cisco Routers Experts
- Cybersecurity Consultants
- Penetration Testing with NodeZero
- Disaster Recovery Preparedness
- Stealth Penetration Testing
- Firewall Configuration
- Call Center Outsourcing
- Desktop Tech Support
- Data Center Solutions
- System Center Operations Manager Monitoring
- Configuration Manager (SCCM) Expertise
- Microsoft Access Consulting
- Virtual Server Management
- Rapid, Affordable .NET Software Development.
- Hyper-V Setup
- VMware vSphere and vCenter Integration
- Citrix XenApp and XenServer Integration
- Cisco Unified CM/CallManager
- Apple macOS and iOS Support
- Smartphone Management
- Apple iPhone Integration
- Google Android Phone Integration
- Ransomware Defense and Recovery
- Data Backup/Restore Solutions
- Cisco IP Voice Phones and Conferencing
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi 6/6E Access Point Setup
- Wi-Fi Predictive and On-premises Surveys
Contact Progent for Short-Term Staffing Services for Providence, Rhode Island Companies
To find out more about Progent's short-term staff augmentation services for Providence, Rhode Island companies, call
An index of content::
Solaris Help and Support
Solaris Engineer
Progent's Solaris platform support experts offer small companies and software developers assistance with administering and supporting Sun Solaris systems that run with Microsoft-powered technology. Progent can give your business contact with Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide array of expertise offers you an easy single consulting firm to show you how to build and maintain a secure and robust mixed-platform connectivity and communications environment that supports Solaris and Microsoft interoperability by integrating Microsoft Windows with popular versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware.
Private Clouds for Small Businesses Consultancy
Consulting Private Cloud Virtual Datacenter Hosting
Progent's private cloud hosting allows small and midsize businesses to run mission-critical applications such as SQL and Exchange from a secure Tier III data center on fault-tolerant hardware with geographically separate data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for backup replication and restore. Smaller organizations can take advantage of Progent's private cloud hosting service to avoid large capital costs for the acquisition, upkeep, and operation of computer hardware and data center facilities while achieving the highest levels of system availability and security.
Cisco AnyConnect Technical Consultant
Cisco ASDM Firewall Management Technology Consulting
Progent's Cisco-Certified technology consultants provide professional PIX Firewall consulting services encompassing design, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack protection, and secure connectivity services. Ranging from small, easy-to-install desktop devices for small offices and home offices to scalable gigabit products, Cisco PIX firewalls offer a sensible combination of protection, performance and reliability for information environments of all sizes. PIX firewalls are build around a proven, purpose-built operating system, PIX OS, minimizing possible OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated protection and networking services, including powerful application-aware firewall services, VoIP and digital media security, site-to-site and remote-access IPsec VPN networking, intelligent access services, and flexible administrative solutions. Progent's Cisco experts can show you how to select and deploy any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
ransomware business recovery Technology Professional
Top Consultancy Ryuk ransomware protection
Progent's ransomware experts can help your business to evaluate your ransomware vulnerability, monitor and protect your IT environment, help with negotiating a settlement with a threat actor, and reconstruct an information system victimized by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Cybersecurity Audit Technology Professional
CISA Certified Security Audit Consulting Services
The Certified Information Systems Auditor (CISA) credential is a prestigious qualification that signifies mastery in information system security audit and control. Accredited by the American National Standards Institute, the CISA credential requires that candidates undergo a comprehensive test administered by the ISACA international professional association. Progent can provide the expertise of a CISA-Certified Cybersecurity audit professional trained to assist companies in the areas of information systems audit process, information technology enforcement, network assets and architecture lifecycle, information technology service delivery, protection of data assets, and business continuity preparedness.
Consultants Dynamics GP
IT Consultant Dynamics GP Power BI
Dynamics GP can help you expand and manage your business better by offering deep access to strategic data and a rapid return on investment. Microsoft Dynamics GP/Great Plains confers major business benefits including its ability to extend the reach of your organization, manage your financials, automate financial processes, unify processes across your company, refine inventory control, increase order accuracy, grow revenue and minimize lead-time, and increase free cash flow. Progent can show you how to configure and manage a robust, safe server and network infrastructure to support Great Plains, and can offer experienced Dynamics GP consultants to make sure you derive the full benefits of your Microsoft Dynamics GP/Great Plains business management system.
Check Point 1000 Firewalls Network Security Audit
Check Point 19000 Quantum Force Firewalls Security Consultants
Progent's Check Point Software firewall consultants can help you plan, deploy, and administer firewall solutions that rely on Check Point Software NGFW security gateways and Check Point's cloud-based security services. Progent can also help you maintain older Check Point firewalls or migrate efficiently to Check Point's modern security gateways.
Remote Work from Home Infrastructure Computer Consulting
Onsite Technical Support Work from Home Network Infrastructure
Progent can assist small and medium-size businesses to plan, implement and debug the infrastructure required for telecommuters.
802.11 Consulting Services
IT Consultants Mobile Connectivity
Progent's Wireless Consulting Services offer a convenient, affordable way for companies of any size to configure, manage, monitor and troubleshoot advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you plan and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile email and online applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
After Hours ProSight Private Cloud Hosting Services Specialist
ProSight Virtual Hosting Consultant Services
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small or mid-size company's production servers in a solution that gives the maximum degree of dependability and scalability and is in addition easy to move to any data center. ProSight Virtual Hosting options are built upon proven virtualization architectures that allow small and midsize businesses with mixed- platform IT systems to save dramatically on the costs of capital investments, infrastructure maintenance, and IT management while achieving enterprise-class reliability and an unprecedented level of vendor independence.
Engineer Offsite Employees Cloud Integration
At Home Workers Cloud Integration Setup and Support
Progent can assist small and medium-size businesses to provision their remote workers with reliable access to public cloud services.
Engineer Microsoft Azure hybrid cloud solutions
Hybrid cloud integration Consulting
Progent can help your IT team to plan and manage hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-only systems or in hybrid network models that seamlessly combine on-premises IT assets along with one or more public clouds. To help you to integrate public clouds with physical datacenters, Progent offers a variety of cloud migration services that include Microsoft Azure hybrid cloud design and deployment consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service development and debugging. Progent has two decades of background providing high-level consulting expertise online, and Progent can help you successfully carry out your cloud migration initiatives quickly and affordably.
24 Hour Apple Mac and Windows Online Troubleshooting
Computer Consultants SharePoint Server and Mac
Microsoft Mac Office allows Mac users to receive the benefits of the industry's most popular office productivity applications. Progent's Apple-certified Mac consultants can help you configure Mac Office on a mixed-platform environment combining Apple OS X and Windows-powered computers so that Mac users can take advantage of the latest features in Word, Excel, PowerPoint and Entourage in order to share data and system resources with colleagues who run Microsoft Windows. Progent's engineers have experience with both Mac and Windows technology and can support environments that combine Apple Macintosh with Microsoft Windows computers with complete resource sharing, or networks which carefully restrict sharing between Apple Mac and Windows users.
Engineers WannaCry ransomware hot line
ransomware cleanup and restore Consulting
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to contain the progress of an ongoing ransomware breach. Call 800-462-8800
Shared Call Center Economics On-site Technical Support
24x7 Co-managed Support Desk Costs IT Services
Progent's Helpdesk management and co-management services help companies to cut costs and improve productivity.
Remote Troubleshooting Meraki Wi-Fi AP Management
Meraki MR20 Access Point Computer Engineer
Progent's Meraki Wi-Fi access point consultants provide remote and on-premises support services to assist businesses of all sizes to design, install, maintain, expand or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to set up and manage Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a branch office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco products such as Catalyst and Nexus switches, routers and firewalls to build a seamless ecosystem that delivers identical connectivity, responsiveness, security, ease of management and uptime for wired and wireless users regardless of their mobility or device.
CIO Remote Support
Remote Support CIO
Progent offers the part-time services of a veteran Chief Information Officer to provide a broad perspective to help your company select and support IT technology to meet your present situation and that can be a firm basis for your future growth. Progent's part-time or temporary Chief Information Officer consulting services offer economic leverage to companies who want to optimize the benefits from their IT investment but who are without the budget or unwilling to add one more executive-level position to their full-time staff. Because Progent is vendor-neutral, with a sizable staff of engineers certified to support all major OS platforms and connectivity technologies plus a wide selection and business software, Progent is in an ideal position to offer unbiased advice along with expert technical help for developing information solutions that fit the particular needs of your organization.
Technology Professional Project Requirements Definition
Project Design Services
For advanced project management support, Progent offers access to veteran information technology professionals with years of experience in IT management, application development, and business process engineering for organizations ranging from Big 4 companies to dot-com startups to government agencies. These high-level IT managers can provide project management skills to assist enterprise clients adhere to best practices to make sure major projects are completed on schedule and within budget.
SCOM 2012 Management Packs Troubleshooting
SCOM 2012 Application Monitoring Network Consultant
Progent's Microsoft-certified consultants have over 10 years of background designing, implementing, optimizing and repairing SCOM environments and offer companies of all sizes advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help you to design an architecture for SCOM 2012 servers that delivers the performance and availability needed to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to import and customize Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric and both Microsoft and third-party applications and services. Also, Progent can provide responsive online or onsite troubleshooting to help you to fix critical problems detected by Microsoft SCOM 2012.
