Enlarging your at-home workforce can have a major impact on IT infrastructure, cybersecurity, and corporate workflows. Progent has two decades of background helping small and mid-size businesses to plan, configure, manage, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Raleigh company to select the appropriate tools and follow leading practices in creating and maintaining a secure virtual office solution for teleworkers that promotes collaboration and returns maximum value. Progent offers services that go from on demand expertise for helping you past challenging technical bottlenecks to full project management to help you carry out mission-critical tasks.

Progent's consultants can help Raleigh, North Caroline businesses to succeed with any facet of creating a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, security and compliance, backup/restore solutions, and centralized management.

Infrastructure for a Remote Workforce
Setting up the physical and software infrastructure required to support a remote work environment can be particularly challenging if you must manage a mix of personal equipment such as desktop computers and laptops, Internet routers, and wireless APs from an assortment of manufacturers and with a variety of operating systems and firmware levels. Progent's experience delivering remote help for both outdated as well as modern technologies in virtual office solutions allows you to make efficient use of your existing infrastructure and provides you with fast access to expertise for implement necessary updates. Services available from Progent to assist your company to create a high-functioning telecommuting infrastructure include:

  • VPN connectivity makes it possible to establish a safe tunnel for authenticated at-home workers to use IT assets located at your corporate datacenter or in a public cloud. Progent can assist you to configure and maintain VPN access between your at-home workforce and your various network resources by providing online VPN integration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can assist your remote workers to set up Cisco's AnyConnect software to provide secure VPN tunneling for a wide selection of endpoint devices including Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products enable an at-home worker to view and use a data center PC's desktop. This gives network managers more control over the digital ecosystem of telecommuters and offers remote users a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach at-home computer networks to the Internet and support VPN tunnels, local Wi-Fi networks, and firewall services. Progent offers expert remote support for setting up routers from a range of vendors. See router integration services from Cisco-certified consultants.
  • Home Wireless networks, typically supporting an entire household and guests, are commonly utilized by telecommuters to access their router for work. This can cause performance and security issues. Progent can help you to resolve these issues by delivering services that include Cisco Aironet integration expertise, Cisco Meraki WiFi installation consulting, and Ubiquiti Unifi WiFi access point setup help.
  • Internet connectivity methods impact the speed and reliability of connections between telecommuters and the company data center. Line-of-business applications may require redundant Internet connections in case the primary connection fails. Progent offers guidance for picking service providers, picking sensible service offerings, and setting up fault-tolerant Internet access. See Internet connectivity integration services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing an efficient telecommuter solution for your Raleigh, North Caroline organization, call 1-800-993-9400 or go to Contact Progent.