Rancho Cordova Offsite Workforce Integration Consultants
System Design, Setup, Administration and Troubleshooting Consulting Services
Expanding your telecommuter workforce can have a major impact on IT architecture, security/compliance, and company processes. Progent has two decades of experience helping small and mid-size businesses to design, deploy, manage, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Rancho Cordova organization to select the appropriate tools and adhere to best practices in building and operating a safe virtual office solution for telecommuters that promotes teamwork and returns top business value. Progent can provide support services ranging from as-needed guidance for helping you over occasional technical roadblocks to comprehensive project management to help you carry out mission-critical initiatives.
Progent can help Rancho Cordova, California companies to succeed with any aspect of building a high-functioning work-at-home ecosystem by delivering network infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk augmentation, endpoint security, data protection solutions, and centralized management.
Network Infrastructure for a Remote Workforce
Integrating the network infrastructure needed for a remote work environment can be especially complex if you must manage a combination of personal hardware such as PCs and laptops, routers, and wireless APs from different vendors and with a mix of OS software and firmware releases. Progent's background providing remote support for both outdated as well as modern technologies in virtual office venues enables you to make efficient use of your existing network infrastructure and provides you with fast access to expertise for making necessary updates. Support services offered by Progent to help you to create a high-functioning work-at-home infrastructure include:
- Virtual Private Network technology makes it possible to establish a safe connection for authenticated remote workers to use IT assets situated at your corporate data center or in a public cloud. Progent can help you to deploy and manage VPN access between your teleworkers and your various network resources by providing remote VPN integration support. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can assist your at-home workers to utilize Cisco's popular AnyConnect client software for safe VPN connections for a broad selection of devices such as Microsoft Windows, macOS, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products allow a teleworker to view and use a remote computer's desktop. This technology gives IT managers substantial control over the computing environment of telecommuters and offers remote users a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers attach at-home networks to the Internet and support VPN connections, local Wi-Fi connectivity, and firewall services. Progent offers top-tier remote support for configuring home routers from a range of vendors. See router integration services from Cisco-certified consultants.
- Home Wi-Fi networks, often supporting an entire household and visitors, are frequently utilized by at-home employees to connect to their Internet router for work. This can create performance and cybersecurity issues. Progent can help you to mitigate these problems by delivering services that include Cisco Aironet configuration expertise, Cisco Meraki WiFi installation expertise, and Ubiquiti Unifi wireless access point setup assistance.
- Internet connectivity methods impact the performance and reliability of connections between telecommuters and the corporate network. Business-critical applications might require backup Internet access in case the normal connection fails. Progent can provide guidance for picking ISPs, choosing sensible service offerings, and configuring fault-tolerant Internet access. Refer to Internet connectivity solutions.
VoIP Solutions for Teleworkers
Expanding the company phone environment to accommodate telecommuters is vital to maintaining an effective at-home workforce. A variety of cloud-centric IP voice products are used by SMBs to support telecommuters. Many enterprises rely on Cisco's modern or older products for IP voice solutions. Progent can help businesses of all sizes to plan or maintain a remote VoIP environment that delivers the flexibility, transparency and protection required for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to help organizations optimize their current Cisco VoIP environments to handle a growing at-home workforce.
- Cisco Unified Communications Manager (CUCM) extends enterprise telephony features to devices such as IP phones, media processing products, Voice over IP gateways, and multimedia apps used throughout the network. CUCM supports additional combined media services such as unified messaging, video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager expertise, see Cisco Unified Communications Manager expertise.
- Cisco CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help your company to support your existing CallManager deployment or upgrade smoothly to Cisco's modern IP telephony solutions. To find out about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP products, refer to CallManager expertise.
- Cisco IP Gateways enable integration with public telephony networks and with clients working outside the corporate firewall such as telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to update your WAN architecture to support these solutions and deliver online integration and troubleshooting services.
Video Conferencing for Telecommuters
A wide selection of voice/video conferencing platforms from major vendors support virtual discussions, video and voice conferencing, chat sessions, and screen/content sharing for both onsite users and at-home workers. Many organizations use a mix of conferencing products to meet the needs of their various partners and clients. Progent's communications experts can assist you to maintain your existing conferencing ecosystem and optimize the engagement of your remote workforce.
- Skype for Business is Microsoft's leading unified communications platform that enables real-time presence, instant messaging, audio and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can help you to configure and maintain Skype for Business clients to accommodate your at-home workforce. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone app for compatible iOS and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support as many as 32 simultaneous users for voice/video calls. To learn more about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most computing devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing specific content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for future reference. To learn more about Progent's support expertise for Cisco Webex as well as for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and content with capabilities such as voice/video calling, persistent threaded chat, plus file sharing. For details about Progent's support services for Teams as well as for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these products and assist you to tune your WAN infrastructure to run them.
Microsoft Collaboration Software for Teleworkers
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office and Microsoft 365 families, offering a powerful ecosystem of productivity apps that create a consistent user interface for sharing information throughout a corporate network and on a broad selection of endpoints. Progent has provided remote consulting services for Microsoft SharePoint and Exchange Server since their original releases and can assist your company to deploy these critical collaboration platforms to maximize the effectiveness of your remote workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and integrates with third-party cloud services to deliver real-time collaboration and communication. Designed as a replacement for Skype for Business Online, Microsoft Teams and Teams Premium can support chat, audio/video meetings with screen sharing, calling, cloud voicemail, group email, as well as file and application sharing. Teams is closely integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (formerly branded Azure Active Directory) for supporting its full range of features. For additional information about Progent's consulting services for Microsoft Teams and Teams Premium, see planning and deployment consulting for Microsoft Teams and Teams Premium.
SharePoint uses web entities to allow collaboration and knowledge sharing by offering policy-based access to content, workflow, and tools for searching through company-wide information silos. SharePoint permits you to create protected web portals that enables at-home workforce to see and update consolidated corporate intelligence via Intranets (Wikis), Blogs, social networking web sites, and Web Parts (Widgets). To learn about Progent's SharePoint support services, see SharePoint configuration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange support services, see integration consulting for Exchange.
OneDrive is Microsoft�s shared cloud-based file hosting and synchronization service, comparable to GoogleDrive. Remote workers can save files to the OneDrive service, and colleagues anywhere can share them safely through a web browser. Included with Office 365, OneDrive enables remote workers to jointly author documents. Edits made offline are synced when you go back online. To find out about Progent's consulting services for Microsoft OneDrive, go to Onedrive configuration experts.
Cloud Integration for Telecommuters
Progent offers fast and affordable online assistance for enabling businesses to build, manage and troubleshoot integrated hybrid network models that include internal data centers, telecommuters, branch offices, and public cloud services. Progent can provide top-tier consultant for all types of public cloud service delivery including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help at-home workers fix problems with public cloud access, authentication, and security.
Azure is a popular platform for public cloud software and services that allows you to utilize IT infrastructure, virtual servers, and critical apps hosted on Microsoft's extensive cloud. Azure features over 100 cloud-based services including hosting for Windows and Linux-based VMs, on-demand cloud storage, messaging, application development with Visual Studio, and data protection. Progent can help you to deploy virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, unify identity management with Azure Active Directory, and plan data backup and recovery solutions with Azure Backup. Progent's cloud experts can also show you how to establish protected connections to Azure for telecommuters by configuring and troubleshooting firewall appliances and VPN tunnels. For information about Progent's expertise for Microsoft Azure, refer to Azure expertise.
Microsoft 365, previously branded Office 365, is Microsoft's growing suite of business productivity applications and cloud services offered on a subscription basis. Microsoft applications and services are marketed in a variety of plans designed for customers ranging from individuals and small offices to large enterprises. Progent offers fast and affordable online contact with experts familiar with Microsoft 365-compatible endpoints running Windows, Mac, iOS, and Google Android operating systems. Progent can assist you to evaluate the various subscription bundles offered with Microsoft 365 and deploy 365 applications for your remote workers to achieve maximum business value. To find out about Progent's consulting services for Microsoft 365, go to Microsoft 365 integration support.
Microsoft 365 Exchange Online is one of the most widely used cloud-based applications in the Microsoft 365 product suite. Exchange Online provides the advantages of reduced spending for physical infrastructure, easier management, on-demand scaling, high reliability, and other benefits inherent with public clouds. Microsoft has engineered Exchange Online to run smoothly with on-premises Exchange environments, enabling you to build hybrid information systems. Progent's certified Exchange consultants can provide as-needed help to guide you through tough technical roadblocks and also offer end-to-end project management outsourcing to ensure your at-home workers have convenient and secure access to your Microsoft 365 Exchange Online deployment. To find out Progent's expertise for Microsoft 365 Exchange Online, go to Microsoft 365 Exchange Online configuration and support consulting.
Amazon Web Services (AWS) is a pioneer in the public cloud computing arena and is the industry's top provider of cloud-based services. Progent can provide quick and economical online access to cloud integration consultants who can assist your business to design, implement, maintain, and debug hybrid information networks that incorporate Amazon AWS cloud-based services with local resources and with other public clouds like Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to help you to build a high-uptime network architecture so your users have a consistent computing environment whether they are working from your headquarters, a branch office, from home, or on the move. For information about Progent's expertise for Amazon AWS, go to Amazon AWS integration services.
Google Cloud Platform (GCP) is a leading collection of cloud computing services that offers Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco consulting experts can help you to extend your current IT assets with the Google Cloud, and Progent's database consultants can show you how to make your key apps cloud friendly so your remote workers can take full advantage of Google Cloud Platform services. Progent can help your organization to deploy VMs on GCP Compute Engine, plan an efficient storage system with GCP Storage, and streamline access control for telecommuters with GCP Cloud Identity services. Progent's consultants can also assist your organization to use GCP's unified management technology to control and monitor your Google Cloud ecosystem. For information, go to Google Cloud Platform (GCP) consulting services.
Help Desk Services for At-Home Workers
A rapid, company-wide transition to a telecommuter business model, which might be driven by an epidemic or as a component of a disaster recovery preparedness plan, can overstretch even the most efficient in-house Support Desk. Progent's Help Desk Call Center services allow businesses of any size to outsource or augment their Call Center with Progent's online Technical Response Center (TRC) services.
- Progent's Standard Help Desk Call Center support services utilize Progent's extensive team of remote IT support specialists along with enterprise-class trouble ticketing and tracking software to offer an economical, state-of-the-art Support Desk. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all aspects of online Level 1 PC support from service requests to ticket creation, screen sharing, issue resolution, and incident reporting. A web-based User's Service Portal allows teleworkers to track or update their current trouble tickets, enter details, and upload screenshots or attachments. Desktop support services are provided at a significant price reduction off Progent's ordinary Level 1 desktop support charges, and Progent makes available the option of fast hand-off to Level 2 and Level 3 support experts to resolve complex problems. For more information, see Progent's Standard Helpdesk Services for small companies.
- Progent's Help Desk Call Center Augmentation Service enables you to expand your current Call Desk team by sharing responsibilities for Help Desk services seamlessly between your in-house IT support personnel and Progent's extensive pool of PC support technicians and subject matter experts. Progent's co-managed Call Center service is based on a collaborative support solution utilizing the leading professional services automation (PSA) tool for managing help requests and ticketing, establishing responsibility, monitoring progress, and generating management reports. To learn how Progent's Call Desk Augmentation Services can enable your business to provide best-in-class technical support to your from-home workers, visit Progent's Call Desk augmentation Services.
Security for At-Home Workers
At-home workers commonly utilize their own computing devices and usually operate in an unsecured physical environment. This situation increases their susceptibility to cyber threats and requires judicious configuration of firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, extensive user education, and the creation of policies based on best practices. Progent's veteran roster of cybersecurity support experts can help your business to design, configure and manage a compliant cybersecurity solution that protects vital IT resources in environments that incorporate an at-home workforce.
Firewalls enable companies to create a network that can be safely accessed by local users as well as by teleworkers, mobile workers, vendors, customers, and the public. Next-generation firewall devices permit you to configure and manage different permissions to different classes of users and to scale your network and adjust your security profile as your business evolves and as cyber threats become more sophisticated. Progent works with both current and older firewall devices from all leading manufacturers like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. For more information about Progent's firewall support services, visit firewall support expertise.
Online Endpoint Monitoring makes it possible to track the disparate computers used by remote workers and either reject or identify and respond to the latest cyber attacks like ransomware. With ProSight Active Security Monitoring services, a small-footprint agent is installed on every secured endpoint, watching all activity and utilizing advanced machine learning and full execution context from SentinelOne to identify zero-day threats at inception. When an attack is spotted, ProSight Active Security Monitoring immediately disconnects the targeted endpoint from the corporate network to contain the threat. Since the ProSight ASM agent is autonomous, endpoints stay secure even when they are offline. Progent is a SentinelOne Partner, reseller, and integrator. To find out more about ProSight Active Security Monitoring, refer to remote endpoint monitoring for remote workers.
Progent's Duo MFA Service Plans incorporate Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo supports single-tap identity verification with Apple iOS, Google Android, and other personal devices. With Duo 2FA, when you log into a protected application and enter your password you are asked to verify your identity on a device that only you have and that uses a different network channel. A broad selection of out-of-band devices can be utilized as this added form of authentication such as a smartphone or wearable, a hardware token, a landline telephone, etc. You may designate several validation devices. To learn more about ProSight Duo identity validation services, go to Duo MFA two-factor authentication services for remote workers.
Security Audits can evaluate the vulnerability of your network to all types of external and local security threats for a network that includes remote workers. Progent can run remote, automated cybersecurity analysis software for quickly and affordably uncovering a broad range of security gaps that can be surfaced over the Internet. Progent's endpoint security audit experts, which can be provided by network security experts with top credentials including CISM, ISSAP, and GIAC, can help you to evaluate your processes and governance policies and assess your IT infrastructure to allow you to design the highest level of protection for your remote workers.
Horizon3.ai's NodeZero Penetration Testing Platform is a leading-edge penetration test (pentest) product family that can deliver automated testing of your at-home environment as well as your internal and perimeter networks so you can uncover, rank, fix, and verify security weaknesses before malicious hackers can take advantage of them. Progent can help you to deploy NodeZero to carry out thorough penetration tests of your perimeter and your internal network in order to determine your current security profile. Progent can also help you to strengthen your existing network security and can assist you to plan and implement a unified cybersecurity strategy that simplifies management and provides optimum cyber defense for on-prem, cloud-based, at-home, and perimeter IT assets. To learn more information about Progent's threat analysis services based on on NodeZero's penetration test products, refer to Consulting Services for NodeZero's PEN Test Platform.
Download White Paper: Securing a Work-From-Home (WFH) Network
To read or download a white paper describing critical areas to concentrate on for securing an IT environment that incorporates telecommuters, click:
Securing a Work-From-Home Network White Paper. (PDF - 2.4 MB)
Data Protection for At-Home Workers
Data Protection covers backing up and recovering critical information so as to avoid data loss and reduce restoration time in case of storage failures due to equipment breakdowns, software hiccups, human mistakes, malware, or any other reason. Reliable data protection solutions can be particularly challenging to design and manage in hybrid networks that combine local data centers, cloud resources, and at-home workers.
- Backup/Recovery strategies for an at-home workforce must cover diverse types of user-owned endpoint devices. Progent offers quick online help from experts familiar with a broad range of products for protection Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, iOS and Android tablets and handhelds. Leading backup/restore solutions supported by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To back up data spread across a wide area network, Progent can provide ProSight Data Protection Services, a managed backup/recovery service that uses cloud-based storage and features fine-grained recovery and unified management.
- Disaster Recovery/Business Continuity plans typically anticipate circumstances that call for a temporary changeover to an at-home workforce. Progent's expert disaster recovery preparedness experts and business continuity consultants can assist you to create, document and validate a DR/BC strategy that includes the process of switching to telecommuting.
Unified Management for Teleworkers
Microsoft has renamed and reshuffled its endpoint management products under the title Endpoint Manager, which encompasses Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing local computers. Microsoft Endpoint Manager features a unified environment for safeguarding corporate information by managing onsite, mobile, and at-home endpoint devices.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also includes Configuration Manager. Intune is a cloud-based service for managing and securing off-premises computers and software. Remote endpoint devices can be user owned or company owned. IT administrators managing the enrolled endpoint computers of teleworkers can utilize Intune to deploy and validate apps on devices, push patches and certificates, set up policies for accessing information and resources, manage passwords, establish VPN tunnels, control how telecommuters share data, set up threat defense, ensure compliance, and delete sensitive information from missing, stolen or decommissioned endpoint devices. Intune can be used with Apple iOS, Google Android, Windows, and macOS/OS X devices. To learn about Microsoft Intune and how Progent can help you to use this platform to administer the endpoint devices of your teleworkers, see Intune telecommuter device management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management (MDM) platform that helps network administrators to keep offsite endpoint devices current and secure. Workspace ONE uses VMware AirWatch technology for centralized endpoint management along with VMware's Horizon virtual software delivery technology for authorization control, application management, and configuration management of endpoint computers. Workspace ONE operates with endpoints powered by Windows 10, macOS, iOS, Android, Chrome OS, or leading distros of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises deployment through a one-time purchase. Top features of Workspace ONE include fast remote deployment of new laptops, quick onboarding of new employees, policy set up and enforcement for all classes of devices, unifies management reporting and analytics, email encryption, and seamless integration with Microsoft apps and cloud-based services. To learn about Progent's expertise for VMware Workspace ONE, visit VMware Workspace ONE mobile device management expertise.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Rancho Cordova, California organization, phone
An index of content::
Ubiquiti UniFi WiFi network Professionals
Ubiquiti UniFi Controller Consultants
Progent offers fast access to the skills of seasoned wireless specialists who can help organizations to assess the advantages of Ubiquiti UniFi Wi-Fi access points for your company and help you to design, install, maintain, and debug your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to assist you to choose, provision, and place Ubiquiti UniFi Wi-Fi access points for optimal coverage and throughput.
UNIX, Windows Consultant Services
Windows and Solaris Online Support
Progent's UNIX family consulting experts offer small businesses and developers support for administering and supporting UNIX, Linux or Solaris environments that operate with Microsoft-powered networks. Progent can give your organization contact with UNIX experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide array of experience provides you with an easy one-stop source to show you how to create and manage a secure and robust mixed-platform connectivity and communications environment that allows UNIX and Microsoft interoperability by combining Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and SGI/Irix or leading Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora, Gentoo, Mandriva Linux, Debian-GNU, and Slackware.
24x7 Computer Engineer MSP360 Cloud Backup/Restore
MSP360 Cloud Backup/Restore Integration
Progent's data protection experts can help you to create, install and administer a backupup/restore solution built around MSP360 Backup software to protect your IT assets residing on any major public cloud. Progent can provide end-to-end monitoring and management to protect against data loss resulting from human miscues, software flaws, ill-intentioned insiders, and external assaults such as ransomware.
SCVMM 2012 Reporting IT Services
VMM Database Online Help
Progent's Microsoft-certified consultants can assist businesses of all sizes to adhere to best practices to configure System Center 2012 Virtual Machine Manager hosts, networking, storage, and library resources; design, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help you to move from an older version of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can show you how you to enhance and troubleshoot your existing SCVMM environment to make sure you get maximum return on investment.
Online Consulting Meraki WiFi 6/6E AP
Meraki MR42 Access Point Online Help
Progent's Cisco-Meraki Wi-Fi access point experts can help your organization to design, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a large campus or a nationwide enterprise. Progent can also help you to incorporate other Cisco devices for streamlined management.
VMware vCloud Director vCD Specialist
Consultants VMware Cross vCenter NSX
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and verify a repeatable runbook for restoring applications and services rapidly following an outage. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus transparent site migration, failback and re-protect. Site Recovery Manager also supports non-intrusive testing for site recovery, updates and fixes and can produce audit reports to confirm full service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to plan, configure, test and manage a DR system based on VMware Site Recovery Manager.
VPN Security Security Firms
Intrusion Protection Systems Firewall Support
Progent provides businesses of any size professional support for Intrusion Protection products and IPsec VPN products from leading firewall and Virtual Private Network security companies such as Palo Alto Networks, Check Point Software, Juniper, Fortinet, and Symantec. Progent can show you how to design a comprehensive security strategy and select appropriate products from multiple vendors to support your security objectives while sticking within your spending limits.
Consultant Ekahau Sidekick Wi-Fi Network Design
Ekahau Wi-Fi Troubleshooting Engineer
Progent's Ekahau-certified Wi-Fi network design experts can assist your business to plan, implement, tune, manage and debug a Wi-Fi solution adapted to your building. Progent offers remote or on-premises support for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for onsite RF signal analysis, Ekahau Analyzer for resolving RF signal problems, and Ekahau Insights for tracking the performance of multiple Wi-Fi sites.
Outsourcing VPN Routers
24-7 CCIE Certified Edge Routers Technical Support Services
Cisco has designed a full product line of routers including appliances designed to provide the protection, bandwidth, and reliability required by organizations from small offices to global enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and redundant power for improved reliability and system uptime. Progent can help you select and configure Cisco routers to build a solid foundation for your network and to make it easy to expand as you support new users, open new offices, deploy new services, open your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a variety of routers based on the Cisco IOS platform, including Cisco's 800 family of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, Cisco CRS Carrier Routing System for the network core, plus older 2500 and 2700 Series Routers.
Small Business Server 2003 Integration Services
Small Business Server 2008 Online Technical Support
Microsoft Small Business Server is a low-cost suite of server products that offers the basis for a feature-rich but easy-to-manage information. The inter-connectivity demands of the Microsoft .NET functions included with Microsoft Small Business Server 2011 requires a network expert with real-world expertise and extensive knowledge in planning and implementing cohesive end-to-end information technology systems. Progent's Microsoft-certified experts have extensive backgrounds with the technologies built into Microsoft SBS 2011 and Microsoft SBS 2008. This experience ensures you success in installing, administering, and servicing network environments based on the Microsoft SBS line of servers and applications.
Google Android patch management Consulting Services
Engineers Network infrastructure patch management
Progent's support services for software and firmware patch management provide organizations of all sizes a flexible and affordable alternative for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, such as scanners, infrastructure appliances like routers and Wi-Fi APs, and Internet-of-Things devices like sensors and robotics.
Project Management Engineers
Specialist Project Requirements Definition
For advanced project management assistance, Progent offers the services of veteran information technology experts with decades of background in technology management, application development, and business process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers offer project management expertise to help enterprise customers follow best practices to make sure major projects are completed on time and within budget.
Offsite Automated Backup Services Specialists
Top ProSight DPS Backup and Recovery Services Consulting
ProSight ECHO Data Protection Services from Progent provide small and mid-sized organizations a low-cost end-to-end solution for cloud backup/disaster recovery. ProSight Data Protection Services automates your backup activities and enables rapid restoration of vital files, applications and virtual machines that have become unavailable or damaged due to hardware breakdowns, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-premises storage device, or mirrored to both. Progent's disaster recovery consultants can provide advanced expertise to configure ProSight DPS to to comply with regulatory requirements such as HIPAA, FIRPA, and PCI and, whenever necessary, can help you to recover your business-critical data.
Internet Security and Acceleration Server Support and Setup
Microsoft ISA Server Network Consulting
Progent's certified TMG 2010 and ISA Server 2006 experts can help you to plan, deploy, and support an implementation of TMG 2010 or ISA Server 2006 on your network that provides the firewall security, performance and manageability that your company needs.
ProSight Duo MFA Onsite Technical Support
MFA and Single Sign-on Technology Consulting
Progent's Duo managed services incorporate Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo supports single-tap identity verification on iOS, Android, and other personal devices.
Cisco Certified Nexus MPLS Online Support Services
Nexus 9000 Switch On-site Technical Support
Cisco Nexus series switches are designed to deliver the throughput, scale, dependability, virtualization support, capacity, security and ease of management required to function as the heart of a world-class data center. Progent's CCIE-certified Nexus switch experts can provide remote and onsite consulting services to assist you to design an optimal switch topology, build test environments to validate your network design, deploy Nexus switches, define and enforce appropriate policies, perform security vulnerability evaluations, configure proactive monitoring and alert systems, fully utilize resources through virtualization technologies, analyze and repair switching and routing problems, maximize system performance, perform capacity planning, and take advantage of the advanced zero-downtime features incorporated into Cisco's Nexus switches. Progent can also help you to upgrade efficiently from legacy Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.
5500 Wireless Controller Support
Top Quality Catalyst Wi-Fi 6 and Wi-Fi 6E AP Placement Support and Integration
Progent's Cisco-certified wireless technology consulting experts can assist organizations to deploy, administer, and debug Cisco wireless products including Cisco's Aironet and Meraki Wave 2 Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Immediate Flexential Data Center Engineers
Flexential Tampa Colocation Center Professional
Progent utilizes the Flexential Tampa colocation center mainly to deliver private cloud hosting services. Progent has a group of IT experts located in the vicinity of Tampa, and Progent also offers remote expertise from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and senior disaster recovery/business continuity planning consultants. Progent can also help you to plan and carry out a move to the Flexential facility with services like designing solution architecture, specifying hardware, system configuration and testing, debugging, setting up remote network management, and training your network support team.
24-Hour Secure Juniper NetScreen VPN
Juniper NetScreen 5200 Firewall Technical Support
Progent's Juniper-certified NetScreen consultants can assist you to configure and optimize NetScreen 5000 series routers, migrate from older NetScreen devices to more current Juniper products, and troubleshoot network infrastructure issues in all-Juniper or mixed-technology systems.
Microsoft SQL Server 2017 Always Encrypted Support
Microsoft SQL Server 2017 Remote Consulting
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business advantages of migrating to SQL Server 2017 and can help you to plan and carry out a smooth migration of your databases and applications to any deployment architecture including local, cloud-hosted, or hybrid. Progent's consultants offer remote or on-premises support services ranging from on-demand architecture review or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 project is successfully completed on schedule and on budget.
macOS Remote Engineer
Best Engineers macOS Troubleshooting
Progent offers national online help and troubleshooting services for businesses that run Apple macOS and OS X networks or whose information systems feature a combination of Mac and Microsoft technology. Progent's engineers can provide Mac clients a range of IT services including desktop assistance, migration to the current edition of macOS from other earlier versions of Apple macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist your business with Apple iPhone and Apple iPad integration and management, or moving to Apple's iCloud. Online IT help provides optimum leverage for your IT budget by protecting client efficiency and limiting the hours billed for computer repair services. Sophisticated remote access tools and skilled technicians and engineers combine to enable Progent to handle most IT issues without wasting time and money by going to your location. In the vast majority of cases your IT issues can be dealt with over the phone or via a combination of phone help and remote connectivity. Progent can offer the services of Cisco certified CCIE network experts and CISA and CISM certified security specialists to help with the most challenging network problems.
Best Ryuk ransomware hot line Consultant
ransomware hot line Engineer
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery consultant who can help your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800
Microsoft SharePoint Consulting
SharePoint Server 2003 Remote Technical Support
Progent's Microsoft-authorized experts can show you how to rationalize the business case for deploying Microsoft SharePoint Server 2007, consult with you on the most appropriate version of SharePoint for your circumstances, offer setup and integration expertise, help you to set up MS SQL Server as a supporting DBM, optimize your network integrity, integrate your standard and customized application software to work with SharePoint Server 2007, develop a company-wide security strategy that incorporates portal solutions, and deliver maintenance and Help Desk support.
Online Help Microsoft Virtual Machines
Consultancy Virtual Server 2005
Microsoft Virtual Server, hosted on the Windows Server operating system and powered by technology first produced by Connectix, delivers the power needed to accomplish hardware reduction, software migration, and server quarantine projects through virtualization techniques in an enterprise-class IT network with high scalability, manageability, and availability. Microsoft has aimed Virtual Server 2005 at companies wishing to improve operational efficiency in software development and piloting, upgrading from outdated line-of-business applications, and hardware consolidation. Progent's professional Virtual Server experts can help your IT staff to evaluate and deploy Microsoft Virtual Server.
Aironet 700 Access Point IT Consulting
Computer Consultants Aironet 802.11ac AP Upgrade
Progent's Cisco certified wireless networking experts can provide affordable online and on-premises support for both end-of-life and current Wave 2 Aironet Wi-Fi access points (APs) and Progent can help you to design and maintain wireless environments that incorporate indoor and outside/ruggedized Aironet APs.
Private Cloud Hosting for Virtual Data Centers Specialist
Urgent Small Business Private Clouds Consultancy
Progent's private cloud hosting allows small and midsize businesses to run key applications like SQL and Exchange Server from a hardened Tier III data center facility on fully redundant equipment with geographically separate backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager (DPM) for automatic backup replication and restoration. You can take advantage of Progent's private cloud to eliminate major investments in the acquisition, upkeep, and operation of network hardware and data center facilities while achieving the highest levels of network reliability and security.
Windows Server 2025 and SCOM On-site Technical Support
Windows Server 2025 Hybrid Solutions Computer Consultants
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Windows Server 2019 with Linux Online Support Services
Consultant Windows Server 2019 Storage Replica
Progent's Microsoft-certified Windows Server 2019 experts can help your company to design and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a new cloud-hosted or hybrid model. Windows Server 2019 delivers significant enhancements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.
Hornetsecurity Altaro M365 Mailbox Backup Computer Engineer
Hornetsecurity Altaro M365 OneDrive Backup Specialist
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered endpoints.
Microsoft Windows 11 Teams Engineer
Windows 11 Power Automate Consultant Services
Progent's Windows 11 experts offer a range of services for Windows 11 including cloud solutions, mobile management and synchronization, teleworker access, data and identity security, streamlined provisioning, and Call Center services.
On-site Technical Support Duo MFA and Single Sign-on
ProSight Duo MFA Support and Help
Progent's Duo service plans incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity confirmation on Apple iOS, Android, and other personal devices.
Microsoft Information Technology Consulting SQL Server 2019 Development
Computer Engineer SQL Server 2019 OLTP
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable online and onsite consulting expertise, software development, and debugging services for businesses of any size who want to upgrade to SharePoint Server 2019 or SharePoint Online from prior versions of SharePoint. Progent can help you design and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud-based infrastructure into a cohesive intranet system.
Windows Server 2025 Windows Defender ATP Troubleshooting
Technical Support Services Windows Server 2025 PowerShell
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Data Center Colocation Technology Consulting
Internet Data Center Consultant
Progent's data center IT services are intended for businesses with equipment located at IDCs or data center co-location hosting sites and in need of timely in-person assistance at the colocation facility as well as off-site help from Microsoft and Cisco Premier experts. Progent offers a full array of IDC and IDC and colocation support services including system architecture evaluation, Windows and UNIX server installation and support, tech support for server and communications networking, design and deployment of fault tolerant systems, defining and implementing layered security defenses, firewall configuration and support, configuring load balancing solutions, and creating high-availability server and storage cluster configurations.
Microsoft 365 Remote Support Services
Microsoft 365 Mac Integration Remote Support
Progent can assist you to evaluate the wealth of subscription options offered with Microsoft 365, formerly branded Office 365, and configure your information network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-vendor networks that include Windows, macOS or OS X, and Linux software. Progent can also assist your business to create and maintain hybrid ecosystems that transparently integrate on-premises and cloud products and services.
Operations Manager Professionals
Microsoft Operations Manager Remote Consulting
Progent's Microsoft-certified consulting experts have over 10 years of experience designing, deploying, optimizing and fixing Microsoft SCOM solutions and can provide organizations of all sizes advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and availability needed to monitor your datacenter efficiently, whether your datacenters are on-premises, cloud-based, or a mixed solution. Progent can also help you to import and customize SCOM 2012 management packs based on industry best practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can deliver responsive online or on-premises technical support to help you to fix serious problems uncovered by SCOM 2012.
Computer Consultant Microsoft 365 Power BI Integration
Microsoft 365 Power BI Integration Specialists
Progent can assist you to understand the many subscription options offered with Microsoft 365, previously called Office 365, and configure your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with cross-platform environments that include Windows, macOS, and Linux technology. Progent can also help your business to create and maintain hybrid ecosystems that seamlessly combine on-premises and cloud-based products and services.
Microsoft Expert SQL Server 2014 Capacity Planning Online Troubleshooting
Support and Help SQL Server 2014 Migration
SQL Server 2014 incorporates significant improvements in critical areas including speed, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that works transparently with all workloads including OLTP, data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises services that include system design, deployment, administration, remediation, and software development expertise to help businesses of any size to realize maximum business value from their SQL Server 2014 deployment.
After Hours Firewall Setup UNIX
Emergency Cybersecurity Company UNIX
If your company operates a Sun Solaris network or a mixed-platform IT environment, Progent's CISM and CISSP-certified consultants can help your whole enterprise in a wide array of security areas including security management practices, security architecture and strategies, connection management products and methodology, software development security, operations security, physical security, communications, network and web security, and disaster recovery planning. CISM and ISSAP stipulate the basic competencies and international standards of performance that information security managers are required to master. These accreditations offer IT management the assurance that those who have achieved their CISM or CISSP certification have demonstrated the background and theory to offer effective security management and engineering help.
Juniper SRX Series Firewall Technical Support
Juniper SRX240 Router Cybersecurity Contractors
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
System Center OpsMgr 2012 Specialists
SCOM 2012 Fabric Monitoring Technical Support
Progent's Microsoft-certified consultants have over a decade of background designing, implementing, optimizing and troubleshooting Microsoft SCOM solutions and offer organizations of any size expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience required to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to install and customize SCOM 2012 management packs according to industry best practices for monitoring network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can provide responsive online or on-premises technical support to assist you to fix critical issues detected by Microsoft SCOM 2012.
Microsoft Certified Software Consulting Firm
Microsoft Partner Support Firm
Progent is a Microsoft Certified Partner with special competencies such as Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who receive the highest client endorsement and enjoy the tightest operational relationship with Microsoft. The knowledge, capabilities, and dedication required to achieve the status of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to provide your business more complete solutions for your information system.
Telecommuting Network Consultants Career
Cisco CCIE Telecommuting Jobs
If you are an information technology consultant with system support experience, teaming with Progent and helping Progent's clients will expand your skills via interaction with Progent's staff of motivated, world-class consultants. Progent's focus on providing IT consulting and technical support to small and midsize businesses will offer you the chance to consult closely with business leaders and add tangibly to the success of exciting companies. In addition, Progent's virtual office network offers state-of-the-art technology for off-site service and wireless connectivity to allow you to deliver speedy fixes when you take on business-critical problems.
Technical Support Work from Home Video Conferencing
Work at Home Conferencing Support and Setup
Progent can assist small and medium-size companies to set up and debug video conferencing applications to allow their at-home employees to communicate effectively with fellow workers and customers.
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