Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to work its way through a network. Because of this, ransomware assaults are typically launched on weekends and at night, when IT personnel are likely to be slower to recognize a breach and are least able to mount a rapid and coordinated response. The more lateral progress ransomware can make within a victim's system, the more time it will require to recover basic IT services and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to assist organizations to take the time-critical first phase in mitigating a ransomware assault by containing the malware. Progent's remote ransomware engineers can help organizations in the Mesa area to locate and quarantine breached devices and guard undamaged assets from being penetrated.

If your network has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Offered in Mesa
Modern variants of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online files and infiltrate any available backups. Files synched to the cloud can also be corrupted. For a vulnerable network, this can make automated restoration almost impossible and effectively sets the IT system back to the beginning. So-called Threat Actors (TAs), the hackers behind a ransomware assault, insist on a settlement payment in exchange for the decryptors required to unlock encrypted files. Ransomware attacks also try to exfiltrate files and TAs require an additional ransom in exchange for not publishing this data or selling it. Even if you can restore your network to a tolerable point in time, exfiltration can pose a big issue depending on the nature of the downloaded data.

The recovery work subsequent to ransomware attack has a number of crucial phases, most of which can be performed concurrently if the recovery team has a sufficient number of members with the necessary experience.

  • Quarantine: This urgent initial step requires arresting the lateral spread of ransomware within your network. The more time a ransomware assault is permitted to go unchecked, the more complex and more costly the restoration process. Because of this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware recovery engineers. Containment activities include cutting off infected endpoint devices from the rest of network to restrict the contagion, documenting the environment, and protecting entry points.
  • System continuity: This covers restoring the network to a minimal acceptable level of functionality with the least delay. This process is usually the highest priority for the victims of the ransomware attack, who often see it as an existential issue for their company. This activity also demands the broadest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and smart phones, databases, office and line-of-business applications, network topology, and secure remote access. Progent's ransomware recovery experts use state-of-the-art collaboration platforms to organize the multi-faceted recovery effort. Progent appreciates the urgency of working rapidly, continuously, and in concert with a client's management and network support group to prioritize tasks and to put critical services back online as quickly as possible.
  • Data restoration: The work necessary to recover data damaged by a ransomware attack depends on the state of the systems, the number of files that are affected, and what restore methods are needed. Ransomware attacks can destroy pivotal databases which, if not gracefully shut down, may need to be reconstructed from the beginning. This can include DNS and AD databases. Microsoft Exchange and SQL Server depend on AD, and many financial and other business-critical platforms depend on SQL Server. Often some detective work could be needed to locate clean data. For example, non-encrypted Outlook Email Offline Folder Files may have survived on employees' PCs and laptops that were not connected during the ransomware attack.
  • Deploying advanced antivirus/ransomware protection: Progent's ProSight ASM utilizes SentinelOne's behavioral analysis technology to give small and mid-sized businesses the advantages of the identical anti-virus tools used by some of the world's largest enterprises including Walmart, Citi, and NASDAQ. By delivering real-time malware filtering, detection, containment, repair and analysis in one integrated platform, ProSight ASM lowers total cost of ownership, simplifies administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent has experience negotiating settlements with hackers. This requires close co-operation with the ransomware victim and the cyber insurance provider, if any. Activities include establishing the type of ransomware used in the assault; identifying and establishing communications the hacker; verifying decryption capabilities; deciding on a settlement with the victim and the insurance carrier; establishing a settlement amount and timeline with the hacker; checking adherence to anti-money laundering regulations; carrying out the crypto-currency disbursement to the TA; acquiring, reviewing, and using the decryption utility; troubleshooting failed files; creating a pristine environment; remapping and reconnecting datastores to match exactly their pre-attack condition; and restoring physical and virtual devices and software services.
  • Forensic analysis: This activity is aimed at discovering the ransomware attack's storyline across the targeted network from start to finish. This audit trail of how a ransomware assault travelled within the network assists your IT staff to assess the impact and uncovers gaps in security policies or work habits that need to be rectified to prevent future break-ins. Forensics involves the examination of all logs, registry, Group Policy Object, Active Directory, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to look for anomalies. Forensics is usually assigned a top priority by the insurance provider. Since forensics can take time, it is critical that other key recovery processes like operational continuity are performed concurrently. Progent maintains a large team of IT and cybersecurity experts with the knowledge and experience needed to carry out the work of containment, operational resumption, and data restoration without disrupting forensic analysis.
Progent's Qualifications
Progent has delivered online and on-premises network services throughout the U.S. for over two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes consultants who have been awarded high-level certifications in core technologies such as Cisco networking, VMware, and popular distributions of Linux. Progent's data security consultants have earned industry-recognized certifications including CISA, CISSP, and GIAC. (See Progent's certifications). Progent also offers guidance in financial and Enterprise Resource Planning applications. This scope of skills gives Progent the ability to identify and integrate the undamaged parts of your IT environment following a ransomware assault and rebuild them quickly into an operational system. Progent has collaborated with top insurance carriers including Chubb to assist businesses recover from ransomware assaults.

Contact Progent for Ransomware System Recovery Consulting Services in Mesa
For ransomware system restoration expertise in the Mesa metro area, call Progent at 800-462-8800 or go to Contact Progent.



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  • Solaris Upgrade Consultants Solaris to Windows Upgrading
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    Support Desk Management Services Professionals

    Progentís Co-managed Call Center service allows your business to share responsibilities for Help Desk support seamlessly between your IT team and Progent's roster of seasoned desktop support engineers and subject matter experts (SMEs). Progentís Co-managed Help Desk service is a collaborative support solution built around ConnectWise Manage, the top shared PSA tool for managing service requests, ticketing, ownership, status tracking, and reporting.

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  • System Center 2016 Migration Onsite Technical Support System Center 2016 Hybrid Cloud Integration Support and Integration

  • Windows 8.1 Consulting Services
    Online Help Windows 8.1 Training

    Windows 8.1 is designed to power computers ranging from smart phones and tablets to engineering workstations. An abundance of new and improved features, including touch screen support and signature live tiles user interface, provide a wide selection of advantages for organizations who understand how to exploit them. Progent's Microsoft-certified consultants can help bring your organization up to speed with Windows 8.1 and make sure you derive significant competitive value from the product's many new and enhanced technologies.

  • TMG 2010 Network Security Audit Immediate ISA 2006 Firewall Consultant
  • Technology Professional Azure Resource Manager Azure and Cisco AnyConnect Engineer
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  • Teleworkers Assistance - Mesa - Network Security Solutions Consulting Experts Mesa, AZ Mesa Remote Workers Cybersecurity Solutions Consulting
  • Mesa NotPetya Crypto-Ransomware System-Restoration Mesa, AZ
  • Teleworkers Mesa Consulting - Collaboration Solutions Assistance Mesa, Maricopa County Mesa, Maricopa County Mesa At Home Workers Collaboration Systems Consulting Experts

  • VPN Security Security Companies
    Biggest VPN Security Security Team

    Progent offers small and medium size organizations professional support for Intrusion Protection products and IPsec VPN solutions from leading firewall and Virtual Private Network security companies including Check Point Software, Juniper Networks, and Symantec. Progent can show you how to design a detailed security plan and choose the right products from multiple suppliers to support your security objectives while staying within your spending restraints.

  • Teleworkers Mesa Consulting and Support Services - Management Systems Consulting Services Mesa, Maricopa County 24-7 Offsite Workforce Consulting in Mesa - Endpoint Management Systems Guidance Mesa
  • Teleworkers Mesa Guidance - Help Desk Call Center Augmentation Consulting Mesa Arizona Mesa, Maricopa County Mesa Work from Home Employees Call Desk Solutions Consulting
  • Top Cloud Backup Security and Compliance Professionals ProSight DPS ECHO Cloud Backup Services Network Engineer
  • Top Quality Progent Small Offices Network Installation Progent Start-Up Businesses IT Solution Providers
  • Top Ranked Mesa Ransomware Documentation Mesa Arizona Mesa, Maricopa County, United States Mesa NotPetya Ransomware Forensics Analysis
  • Mesa Conti Ransomware Recovery Mesa Arizona, United States
  • Top Work from Home Employees Mesa Consulting and Support Services - Cloud Integration Systems Consulting Experts Mesa, AZ, U.S.A. Mesa Phoenix Teleworkers Mesa Consulting - Cloud Solutions Consultants
  • Troubleshooting Nexus Switch IT Consultants Nexus Switch Fabric Extender
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  • UNIX Upgrade Help Remote UNIX Upgrade Consultant

  • Remote Workforce Collaboration Support
    After Hours At Home Workers Collaboration Software Technical Support

    Progent can help small and mid-size organizations to implement collaboration software to make it easy for their remote workforce to engage in positive interaction with colleagues and other stakeholders.

  • Ubiquiti's UniFi XG AP WiFi access points Consulting Services Specialists Ubiquiti AP
  • Unified CM SIP trunk Computer Consultants IM and Presence Service Configuration
  • VMware NSX Security Consult VMware NSX Virtual Networking Specialists
  • VoIP Computer Consulting Microsoft Experts Instant Messaging Professional
  • Windows 2022 Hyper-V Network Consultant Windows Server 2022 Hyper-V Remote Support

  • Exchange 2013 Availability Consultant
    Exchange 2013 Unified communications Support Outsourcing

    Exchange Server 2013 includes significant improvements to the functionality of its predecessor Microsoft Exchange 2010 and delivers powerful new features as well as a redesigned structure. These enhancements favorably impact key areas such as ease of administration, availability, security and compliance, cost of ownership, teamwork, scalability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting professionals can help you evaluate the possible business benefits of upgrading to Exchange Server 2013, create an efficient validation and deployment plan, and educate your IT staff to maintain your Microsoft Exchange 2013 solution. Progent also offers ongoing remote consulting and support and management services for Exchange Server 2013.

  • Windows 7 Upgrade Specialists Windows 7 IT Services
  • Windows Server 2016 Health Service Remote Support Services Technical Support Windows Server 2016 Hybrid
  • Windows Server 2016 Hybrid Online Support Services Windows Server 2016 PowerShell Consultants

  • Microsoft Partner Computer Support Consultants
    Microsoft Partner Computer Support Firms

    Progent is a Microsoft Certified Partner and has earned accredited competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners are the most successful organizations who receive the top client endorsement and enjoy the closest working relationship with Microsoft. The knowledge, capabilities, and commitment needed to earn the status of Microsoft Certified Partner benefits Progent's clients by allowing Progent to offer your business better support for your information network.

  • Windows Server 2016 Information Assurance Technology Consulting Windows Server 2016 Software Load Balancing Computer Consulting

  • Amazon AWS hybrid cloud solutions Consultancy
    Enterprise hybrid cloud integration Professionals

    Progent offers expert remote consulting services to help companies integrate their networks with popular public clouds including Microsoft Azure and Amazon AWS. Progent can assist you to plan and administer hybrid environments that can include Windows and Linux systems and applications in either cloud-only solutions or in hybrid architectures that combine local IT assets as well as public clouds. To help you to incorporate public cloud services with physical datacenters, Progent can provide a range of cloud migration support services such as Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has over 15 years of experience providing high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and affordably.

  • Windows Server 2019 High Availability Online Help Windows Server 2019 Hybrid Cloud Integration Setup and Support
  • Windows Server 2019 Network Design Consultant Remote Windows Server 2016 Remote Support Services

  • ASA 5500-X Firewall with Firepower On-site Technical Support
    Largest ASA and PIX IT Services

    Progentís Cisco-Premier technology consultants offer experienced PIX Firewall support services covering architecture, implementation and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack security, and secure access services. Ranging from small, easy-to-install desktop appliances for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls provide a healthy level of security, speed and reliability for information environments of all sizes. PIX firewalls are build around a proven, purpose-built platform, PIX OS, avoiding possible OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated protection and connectivity services, including powerful application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent access services, and flexible administrative solutions. Progentís Cisco consultants can help you select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

  • XenApp Technical Consultant Windows Application Management Consultant
  • iPhone Wi-Fi Integration iPhone remote access Support and Setup
  • macOS Phone-based Consulting Services macOS Technical Support Engineer
  • Mesa Conti Crypto-Ransomware Operational Recovery Maricopa County Arizona
  • wireless IP phones and Cisco Unified Communications Manager Remote Support Services Wi-Fi IP phone integration On-site Technical Support

  • Microsoft Access software development Consultants
    Microsoft Access software development Consulting Services

    Progent offers affordable online consulting services for all releases of Office Access including desktop and browser-based versions and offers advanced assistance for Access application programming, database migration, performance tuning, report design, and troubleshooting. Progent also offers custom online training for Office Access development and database administration.


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