Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to steal its way through a network. Because of this, ransomware attacks are commonly launched on weekends and late at night, when IT staff are likely to be slower to recognize a break-in and are less able to organize a rapid and coordinated defense. The more lateral movement ransomware can make inside a victim's network, the more time it will require to recover basic IT services and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to help organizations to carry out the time-critical first step in responding to a ransomware assault by containing the malware. Progent's online ransomware engineer can assist businesses in the Rio de Janeiro metro area to locate and quarantine infected servers and endpoints and guard clean resources from being penetrated.

If your network has been penetrated by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Rio de Janeiro
Modern strains of ransomware like Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and invade any accessible system restores and backups. Files synchronized to the cloud can also be corrupted. For a vulnerable network, this can make automated recovery almost impossible and effectively sets the IT system back to the beginning. So-called Threat Actors, the hackers behind a ransomware attack, demand a ransom payment in exchange for the decryption tools needed to unlock encrypted files. Ransomware attacks also attempt to steal (or "exfiltrate") information and hackers demand an additional payment in exchange for not posting this information on the dark web. Even if you are able to rollback your network to an acceptable date in time, exfiltration can be a major problem according to the sensitivity of the stolen data.

The restoration work after a ransomware attack involves a number of crucial phases, the majority of which can proceed in parallel if the recovery team has a sufficient number of people with the necessary experience.

  • Containment: This time-critical initial response requires arresting the lateral spread of ransomware across your network. The more time a ransomware assault is permitted to run unrestricted, the more complex and more costly the recovery process. Because of this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware response experts. Containment processes consist of isolating affected endpoints from the network to minimize the contagion, documenting the IT system, and securing entry points.
  • Operational continuity: This covers restoring the IT system to a minimal useful degree of capability with the shortest possible downtime. This process is typically the top priority for the victims of the ransomware assault, who often perceive it to be an existential issue for their company. This project also requires the widest range of technical skills that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, office and line-of-business apps, network architecture, and secure endpoint access management. Progent's ransomware recovery experts use advanced workgroup platforms to coordinate the complicated recovery effort. Progent appreciates the urgency of working rapidly, tirelessly, and in unison with a client's management and network support group to prioritize tasks and to put critical resources back online as fast as feasible.
  • Data recovery: The effort required to recover data impacted by a ransomware assault depends on the condition of the systems, how many files are encrypted, and which restore methods are required. Ransomware assaults can take down key databases which, if not carefully closed, may have to be reconstructed from scratch. This can include DNS and AD databases. Exchange and Microsoft SQL Server depend on Active Directory, and many financial and other business-critical applications are powered by SQL Server. Often some detective work could be needed to find clean data. For example, undamaged OST files may exist on employees' desktop computers and notebooks that were off line at the time of the attack.
  • Setting up advanced antivirus/ransomware protection: Progent's ProSight Active Security Monitoring offers small and mid-sized businesses the advantages of the identical AV tools deployed by some of the world's largest corporations including Walmart, Citi, and NASDAQ. By delivering in-line malware blocking, identification, containment, repair and forensics in a single integrated platform, Progent's ProSight ASM reduces TCO, simplifies management, and promotes rapid recovery. The next-generation endpoint protection (NGEP) built into in ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.
  • Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This calls for working closely with the ransomware victim and the cyber insurance carrier, if any. Services include determining the kind of ransomware involved in the attack; identifying and making contact with the hacker; verifying decryption capabilities; deciding on a settlement with the ransomware victim and the cyber insurance provider; establishing a settlement amount and timeline with the TA; confirming compliance with anti-money laundering (AML) regulations; overseeing the crypto-currency transfer to the hacker; acquiring, reviewing, and operating the decryptor utility; debugging decryption problems; creating a clean environment; mapping and reconnecting drives to reflect exactly their pre-attack condition; and recovering computers and services.
  • Forensic analysis: This process is aimed at uncovering the ransomware assault's progress across the network from start to finish. This history of the way a ransomware attack progressed through the network helps your IT staff to evaluate the damage and uncovers shortcomings in rules or processes that need to be corrected to avoid later breaches. Forensics involves the examination of all logs, registry, Group Policy Object, Active Directory (AD), DNS servers, routers, firewalls, schedulers, and core Windows systems to look for variations. Forensics is usually given a high priority by the cyber insurance carrier. Because forensics can be time consuming, it is essential that other important recovery processes such as operational continuity are pursued in parallel. Progent has a large team of IT and data security experts with the knowledge and experience required to perform the work of containment, operational resumption, and data restoration without disrupting forensics.
Progent's Qualifications
Progent has provided online and onsite network services across the U.S. for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SBEs) includes consultants who have earned advanced certifications in core technology platforms including Cisco networking, VMware, and major Linux distros. Progent's cybersecurity experts have earned industry-recognized certifications including CISA, CISSP-ISSAP, and GIAC. (Refer to Progent's certifications). Progent also has guidance in financial and Enterprise Resource Planning application software. This breadth of expertise gives Progent the ability to identify and consolidate the undamaged parts of your information system after a ransomware intrusion and rebuild them quickly into an operational network. Progent has collaborated with leading insurance providers like Chubb to help businesses clean up after ransomware assaults.

Contact Progent for Ransomware Recovery Services in Rio de Janeiro
For ransomware system recovery expertise in the Rio de Janeiro metro area, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent's Duo services incorporate Cisco's Duo technology to defend against stolen passwords through the use of two-factor authentication. Duo supports one-tap identity verification with iOS, Android, and other out-of-band devices.

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    Progent offers support expertise for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and manage a WatchGuard Firewall product that aligns with your security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewall solutions.

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    Progent's ProSight Email Guard uses the services and infrastructure of leading information security companies to deliver centralized control and comprehensive security for your email traffic. The powerful architecture of Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to external attacks and saves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a deeper level of inspection for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays within your corporate firewall.

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    Windows 8.1 is designed to power computers from smartphones and tablets to engineering workstations. An abundance of new and improved capabilities, such as its touchscreen interface and iconic tile user interface, offer a wide selection of advantages for organizations who know how to exploit them. Progent's Microsoft-certified consultants can assist bring your business up to speed with Microsoft Windows 8.1 and make sure you gain significant competitive advantage from the operating system's various technical enhancements.

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    Progent can provide affordable online support to assist companies to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Amazon Glacier. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, architectural design and review, testing, deployment, centralized administration, performance tuning, software license management, disaster recovery solutions, and security.

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    Progent's Microsoft and Cisco-certified network experts can help you to assess the benefits of Exchange Server 2010 for your business and can help you to plan and carry out a smooth upgrade to Microsoft Exchange Server 2010 from Exchange 2003 or Exchange 2007 that will provide quick ROI by improving your productivity, lowering the cost of hardware and service, simplifying administration, and consolidating your key communications technologies.

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    Progent's managed services for software and firmware patch management offer organizations of any size a versatile and affordable alternative for assessing, validating, scheduling, implementing, and documenting software and firmware updates to your servers, endpoint devices printers and scanners, infrastructure appliances such as switches and wireless APs, and Internet-of-Things devices like alarms and robotics.

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    Progentís Microsoft certified professionals can offer small and mid-sized companies expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that enables the speedy creation of enterprise-class business applications that can give your company a competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. In addition to offering expertise, support and problem solving services, Progentís SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your IT network. Progent can also help you migrate from older versions of Microsoft SQL Server to SQL Server 2005.

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    Progent wants to find full-time, results-driven Microsoft certified engineers with MCSE credentials; Cisco certified system engineers who have Cisco CCNP or CCIE credentials; security consultants with CISSP or CISM or comparable security certification; and advanced network architecture experts with experience in mobile access, wireless connectivity, fault tolerance, business continuity, information protection, and virtual servers. Progent also is hiring professionals who can join our team of desktop service technicians and off-site support professionals. In addition, We are looking for talented managers able to perform productively in our fast-paced, virtual office culture.

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    Progent offers expertise for security analysis packages such as LANguard from GFI for performing a variety of automatic system auditing scans to identify potential security gaps. Progent has broad knowledge of network auditing tools and can show you how to understand audit reports and react appropriately. Progent can show you how to design security into your business processes, install scanning software, plan and deploy a protected network architecture, and suggest procedures to optimize the security of your network. Progent's security engineers are available to show you how to configure a firewall, design safe remote connectivity to email and data, and integrate VPN. Progent's qualified security experts can also test the security of web software and can conduct extensive security evaluations of company-wide security to validate your company's compliance with key industry security standards including FISMA, PCI, and ISO.

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    Progent's Microsoft-certified consultants offer computer help and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progentís consulting professionals can show you how to design, integrate, troubleshoot and manage the entire family of Windows .NET Servers including Microsoft SQL Server 2012, Microsoft ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Microsoft Lync Server, Microsoft Project Server, and System Center Operations Manager (SCOM).

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    If your business runs a Solaris network or a mixed-platform IT environment, Progent's CISM and ISSAP-certified security specialists can help your whole enterprise in a wide range of security topics such as security management practices, security design and strategies, connection control systems and methodology, applications development security, operations security, hardware security, communications, network and web security, and workplace recovery preparedness. CISM and ISSAP stipulate the core skills and international standards of knowledge that information security professionals are expected to possess. These accreditations offer executive management the confidence that those who have earned their CISM or CISSP qualification have the experience and knowledge to offer world-class security management and consulting services.

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    Microsoft SQL Server 2016 introduces major enhancements in speed, scale, security and compliance, uptime, BOYD integration, plus integrated BI. New features include PolyBase for processing relational and non-relational files in one appliance for big data applications, Hadoop integration, Dynamic Data Masking, Mobile Report Publisher, and seamless management of on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide online and on-premises support to assist organizations of all sizes to deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and SCOM.

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