Cleveland Ransomware Filtering and Recovery Services

Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Engineer
Ransomware requires time to work its way through a network. Because of this, ransomware attacks are commonly unleashed on weekends and at night, when support staff are likely to take longer to become aware of a break-in and are least able to organize a quick and coordinated response. The more lateral movement ransomware is able to manage inside a target's network, the more time it takes to recover core IT services and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to help organizations to carry out the time-critical first phase in responding to a ransomware assault by putting out the fire. Progent's online ransomware engineers can help businesses in the Cleveland area to locate and quarantine breached devices and protect undamaged resources from being compromised.

If your system has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Available in Cleveland
Current strains of ransomware like Ryuk, Maze, Netwalker, and Egregor encrypt online files and invade any accessible backups. Data synchronized to the cloud can also be corrupted. For a vulnerable network, this can make automated restoration nearly impossible and basically sets the IT system back to the beginning. Threat Actors (TAs), the cybercriminals behind a ransomware assault, insist on a ransom payment in exchange for the decryption tools needed to recover encrypted data. Ransomware assaults also attempt to steal (or "exfiltrate") information and TAs demand an extra settlement for not posting this data or selling it. Even if you can rollback your system to a tolerable date in time, exfiltration can pose a big problem depending on the nature of the stolen data.

The restoration work subsequent to ransomware incursion involves several crucial stages, the majority of which can proceed in parallel if the response workgroup has a sufficient number of members with the necessary experience.

• Containment: This time-critical initial step involves arresting the sideways progress of the attack within your network. The more time a ransomware assault is permitted to run unrestricted, the more complex and more costly the restoration effort. Recognizing this, Progent maintains a 24x7 Ransomware Hotline monitored by seasoned ransomware recovery experts. Quarantine processes consist of cutting off infected endpoints from the network to minimize the contagion, documenting the environment, and securing entry points.
• System continuity: This covers restoring the network to a basic useful level of capability with the shortest possible delay. This effort is typically the highest priority for the targets of the ransomware assault, who often perceive it to be an existential issue for their company. This activity also requires the broadest array of IT skills that cover domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and smart phones, databases, productivity and line-of-business applications, network architecture, and safe endpoint access management. Progent's recovery team uses state-of-the-art collaboration tools to organize the multi-faceted restoration process. Progent understands the importance of working quickly, tirelessly, and in concert with a client's management and IT staff to prioritize activity and to put essential services back online as fast as possible.
• Data recovery: The effort necessary to recover data damaged by a ransomware assault varies according to the condition of the systems, the number of files that are affected, and which restore methods are needed. Ransomware attacks can take down pivotal databases which, if not properly shut down, may need to be rebuilt from scratch. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many financial and other mission-critical applications are powered by Microsoft SQL Server. Often some detective work could be needed to locate clean data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on staff desktop computers and notebooks that were not connected at the time of the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to protect against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators.
• Deploying advanced AV/ransomware defense: ProSight ASM utilizes SentinelOne's machine learning technology to offer small and medium-sized companies the benefits of the identical AV tools used by many of the world's biggest enterprises including Netflix, Citi, and Salesforce. By delivering real-time malware blocking, detection, mitigation, repair and forensics in one integrated platform, ProSight Active Security Monitoring reduces total cost of ownership, streamlines administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
• Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with hackers. This requires working closely with the victim and the cyber insurance carrier, if there is one. Activities consist of establishing the type of ransomware involved in the assault; identifying and making contact with the hacker; verifying decryption tool; deciding on a settlement amount with the victim and the cyber insurance provider; establishing a settlement and timeline with the TA; checking adherence to anti-money laundering sanctions; overseeing the crypto-currency disbursement to the TA; receiving, learning, and using the decryption utility; troubleshooting failed files; creating a clean environment; mapping and connecting datastores to match exactly their pre-encryption condition; and recovering physical and virtual devices and services.
• Forensics: This process involves discovering the ransomware attack's storyline across the targeted network from beginning to end. This audit trail of the way a ransomware attack progressed within the network helps you to evaluate the damage and uncovers vulnerabilities in security policies or work habits that need to be corrected to prevent future breaches. Forensics involves the examination of all logs, registry, GPO, AD, DNS, routers, firewalls, scheduled tasks, and core Windows systems to check for variations. Forensics is typically assigned a high priority by the cyber insurance provider. Because forensic analysis can be time consuming, it is vital that other important activities like operational resumption are pursued in parallel. Progent maintains an extensive team of information technology and security experts with the knowledge and experience required to carry out activities for containment, operational continuity, and data restoration without disrupting forensic analysis.

Contact Progent for Ransomware System Recovery Expertise in Cleveland
For ransomware system recovery consulting in the Cleveland metro area, call Progent at 800-462-8800 or see Contact Progent.