Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Senior Ransomware Engineer
Ransomware requires time to steal its way through a target network. Because of this, ransomware assaults are commonly launched on weekends and at night, when IT personnel may be slower to become aware of a penetration and are least able to organize a quick and forceful response. The more lateral progress ransomware is able to achieve within a victim's system, the more time it takes to recover core IT services and scrambled files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to guide organizations to carry out the urgent first phase in mitigating a ransomware attack by containing the malware. Progent's online ransomware experts can assist organizations in the Schaumburg area to locate and quarantine breached devices and guard undamaged resources from being penetrated.
If your network has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Offered in Schaumburg
Current strains of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Egregor encrypt online data and attack any accessible system restores. Data synchronized to the cloud can also be corrupted. For a vulnerable network, this can make system restoration nearly impossible and basically throws the datacenter back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, demand a settlement payment for the decryption tools needed to unlock encrypted data. Ransomware attacks also attempt to steal (or "exfiltrate") information and hackers demand an extra settlement for not publishing this information on the dark web. Even if you can restore your network to a tolerable date in time, exfiltration can be a major problem according to the sensitivity of the downloaded data.
The recovery process after a ransomware breach has several crucial phases, most of which can be performed in parallel if the response team has a sufficient number of members with the required skill sets.
- Quarantine: This urgent first step involves blocking the sideways progress of ransomware across your network. The longer a ransomware attack is permitted to go unchecked, the more complex and more expensive the recovery effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware response engineers. Containment activities include isolating infected endpoints from the rest of network to block the contagion, documenting the IT system, and securing entry points.
- System continuity: This involves restoring the IT system to a basic useful level of capability with the shortest possible downtime. This effort is usually the top priority for the victims of the ransomware assault, who often see it as an existential issue for their business. This activity also demands the widest array of technical skills that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and smart phones, databases, productivity and mission-critical apps, network architecture, and safe endpoint access. Progent's ransomware recovery experts use advanced workgroup platforms to coordinate the complex restoration effort. Progent appreciates the urgency of working rapidly, continuously, and in concert with a customer's management and IT group to prioritize activity and to put essential services back online as quickly as possible.
- Data recovery: The effort required to restore files damaged by a ransomware assault depends on the condition of the systems, how many files are affected, and which restore techniques are needed. Ransomware attacks can take down key databases which, if not properly shut down, may need to be rebuilt from scratch. This can include DNS and Active Directory databases. Microsoft Exchange and SQL Server rely on Active Directory, and many ERP and other business-critical applications are powered by SQL Server. Some detective work may be needed to locate undamaged data. For example, undamaged OST files may exist on employees' desktop computers and notebooks that were off line at the time of the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to protect against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including root users.
- Setting up advanced antivirus/ransomware defense: Progent's ProSight ASM uses SentinelOne's behavioral analysis technology to offer small and mid-sized businesses the advantages of the same anti-virus tools used by some of the world's biggest corporations such as Netflix, Visa, and NASDAQ. By providing in-line malware filtering, identification, mitigation, repair and forensics in one integrated platform, Progent's ProSight Active Security Monitoring lowers total cost of ownership, simplifies administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection engine built into in Progent's ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the hacker Progent is experienced in negotiating settlements with hackers. This calls for working closely with the ransomware victim and the cyber insurance provider, if any. Services consist of determining the type of ransomware involved in the assault; identifying and making contact with the hacker; testing decryption tool; budgeting a settlement with the victim and the insurance carrier; establishing a settlement amount and timeline with the hacker; checking compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency transfer to the hacker; receiving, reviewing, and operating the decryption utility; debugging decryption problems; creating a pristine environment; mapping and reconnecting drives to match exactly their pre-attack state; and restoring machines and software services.
- Forensics: This process involves learning the ransomware assault's progress across the network from start to finish. This audit trail of how a ransomware attack travelled within the network helps your IT staff to evaluate the damage and brings to light shortcomings in security policies or processes that need to be corrected to prevent later breaches. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS, routers, firewalls, schedulers, and basic Windows systems to look for changes. Forensic analysis is usually assigned a high priority by the cyber insurance carrier. Since forensic analysis can be time consuming, it is critical that other important recovery processes like operational continuity are executed in parallel. Progent maintains an extensive team of information technology and cybersecurity professionals with the skills needed to carry out activities for containment, business continuity, and data restoration without disrupting forensics.
Progent's Qualifications
Progent has delivered online and on-premises IT services across the United States for over 20 years and has earned Microsoft's Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SMEs) includes consultants who have been awarded advanced certifications in foundation technologies such as Cisco infrastructure, VMware, and major Linux distros. Progent's cybersecurity consultants have earned industry-recognized certifications including CISM, CISSP, GIAC, and CMMC 2.0. (Refer to Progent's certifications). Progent also has top-tier support in financial management and Enterprise Resource Planning application software. This scope of expertise allows Progent to salvage and consolidate the surviving pieces of your information system following a ransomware assault and reconstruct them quickly into a viable network. Progent has collaborated with top insurance carriers like Chubb to assist businesses recover from ransomware attacks.
Contact Progent for Ransomware System Restoration Consulting Services in Schaumburg
For ransomware recovery consulting in the Schaumburg metro area, call Progent at 800-462-8800 or visit Contact Progent.