Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Top-tier Ransomware Engineer
Ransomware requires time to steal its way across a target network. Because of this, ransomware attacks are commonly launched on weekends and late at night, when IT personnel may take longer to become aware of a penetration and are less able to organize a quick and forceful response. The more lateral movement ransomware can manage within a victim's network, the longer it will require to restore core IT services and damaged files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to guide organizations to complete the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's online ransomware engineers can assist businesses in the Belo Horizonte metro area to identify and quarantine infected servers and endpoints and guard undamaged resources from being compromised.
If your network has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Available in Belo Horizonte
Current variants of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Egregor encrypt online files and infiltrate any accessible system restores. Files synched to the cloud can also be impacted. For a poorly defended network, this can make system recovery almost impossible and effectively sets the datacenter back to the beginning. Threat Actors (TAs), the hackers behind a ransomware assault, demand a ransom payment for the decryption tools required to unlock scrambled data. Ransomware attacks also attempt to steal (or "exfiltrate") files and TAs require an additional ransom for not posting this information on the dark web. Even if you are able to restore your system to an acceptable point in time, exfiltration can be a big problem according to the nature of the stolen data.
The recovery process subsequent to ransomware penetration has several crucial phases, the majority of which can proceed concurrently if the response workgroup has enough people with the necessary experience.
- Containment: This time-critical first step involves arresting the sideways progress of the attack across your IT system. The longer a ransomware assault is permitted to go unchecked, the more complex and more expensive the recovery process. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery experts. Quarantine processes consist of cutting off affected endpoints from the network to restrict the spread, documenting the environment, and securing entry points.
- System continuity: This covers bringing back the IT system to a minimal useful degree of capability with the shortest possible delay. This effort is typically the top priority for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their business. This project also requires the broadest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and smart phones, databases, office and mission-critical apps, network topology, and safe remote access management. Progent's recovery experts use advanced collaboration platforms to organize the multi-faceted recovery process. Progent understands the urgency of working rapidly, continuously, and in unison with a customer's managers and network support staff to prioritize activity and to put essential services on line again as fast as feasible.
- Data recovery: The effort necessary to restore files damaged by a ransomware assault depends on the condition of the network, how many files are affected, and what recovery methods are required. Ransomware attacks can destroy critical databases which, if not properly closed, might have to be reconstructed from scratch. This can apply to DNS and Active Directory (AD) databases. Exchange and SQL Server depend on AD, and many financial and other mission-critical platforms depend on SQL Server. Often some detective work could be needed to locate undamaged data. For example, undamaged Outlook Email Offline Folder Files may exist on staff PCs and notebooks that were off line during the ransomware attack. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including root users.
- Setting up advanced antivirus/ransomware defense: Progent's ProSight Active Security Monitoring incorporates SentinelOne's behavioral analysis technology to give small and mid-sized companies the benefits of the identical anti-virus technology deployed by some of the world's largest enterprises including Netflix, Citi, and NASDAQ. By delivering in-line malware filtering, identification, mitigation, restoration and analysis in one integrated platform, ProSight Active Security Monitoring lowers total cost of ownership, streamlines management, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine built into in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the hacker Progent is experienced in negotiating settlements with threat actors. This calls for close co-operation with the victim and the cyber insurance carrier, if any. Activities consist of determining the kind of ransomware involved in the assault; identifying and making contact with the hacker persona; testing decryption tool; deciding on a settlement amount with the victim and the cyber insurance carrier; establishing a settlement and schedule with the hacker; checking adherence to anti-money laundering sanctions; carrying out the crypto-currency disbursement to the TA; receiving, reviewing, and operating the decryptor utility; debugging failed files; creating a pristine environment; mapping and connecting drives to match precisely their pre-encryption condition; and restoring computers and software services.
- Forensic analysis: This activity involves uncovering the ransomware attack's storyline across the targeted network from beginning to end. This history of the way a ransomware attack travelled through the network assists your IT staff to assess the damage and brings to light vulnerabilities in policies or processes that should be corrected to avoid later breaches. Forensics involves the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS, routers, firewalls, schedulers, and basic Windows systems to check for variations. Forensic analysis is usually assigned a top priority by the cyber insurance provider. Since forensic analysis can be time consuming, it is essential that other important activities such as business resumption are pursued in parallel. Progent has an extensive roster of IT and cybersecurity professionals with the knowledge and experience required to perform activities for containment, operational resumption, and data restoration without disrupting forensic analysis.
Progent's Background
Progent has delivered online and on-premises network services across the U.S. for over 20 years and has been awarded Microsoft's Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes professionals who have earned high-level certifications in foundation technology platforms including Cisco networking, VMware, and major distributions of Linux. Progent's data security experts have earned internationally recognized certifications such as CISA, CISSP-ISSAP, GIAC, and CMMC 2.0. (See Progent's certifications). Progent also offers top-tier support in financial and Enterprise Resource Planning software. This scope of skills gives Progent the ability to salvage and consolidate the undamaged pieces of your IT environment following a ransomware attack and rebuild them rapidly into a functioning system. Progent has collaborated with leading insurance providers like Chubb to assist businesses clean up after ransomware attacks.
Contact Progent for Ransomware Cleanup Consulting Services in Belo Horizonte
For ransomware system restoration consulting in the Belo Horizonte area, call Progent at 800-462-8800 or visit Contact Progent.