Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Senior Ransomware Engineer
Ransomware needs time to work its way through a network. For this reason, ransomware attacks are typically launched on weekends and late at night, when support personnel may take longer to recognize a break-in and are least able to mount a rapid and forceful response. The more lateral movement ransomware can make inside a target's system, the longer it takes to recover core operations and scrambled files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to assist you to complete the urgent first step in responding to a ransomware assault by stopping the bleeding. Progent's online ransomware experts can help organizations in the Minneapolis area to identify and quarantine infected devices and protect undamaged resources from being compromised.
If your system has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Offered in Minneapolis
Current variants of ransomware like Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and attack any accessible system restores. Data synchronized to the cloud can also be impacted. For a vulnerable environment, this can make automated restoration nearly impossible and basically throws the datacenter back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware attack, demand a ransom fee for the decryption tools required to recover scrambled data. Ransomware assaults also try to steal (or "exfiltrate") information and TAs demand an additional ransom in exchange for not posting this information or selling it. Even if you can rollback your system to an acceptable point in time, exfiltration can pose a major issue according to the sensitivity of the downloaded data.
The recovery work after a ransomware breach has a number of crucial phases, most of which can proceed in parallel if the response team has enough people with the required skill sets.
- Quarantine: This urgent first step involves arresting the sideways spread of ransomware across your IT system. The more time a ransomware attack is allowed to run unchecked, the longer and more costly the recovery process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware response engineers. Quarantine processes consist of isolating affected endpoints from the network to restrict the contagion, documenting the IT system, and securing entry points.
- System continuity: This involves restoring the IT system to a minimal useful level of functionality with the shortest possible delay. This effort is typically the top priority for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their business. This activity also demands the widest range of technical skills that span domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and mobile phones, databases, office and mission-critical applications, network topology, and safe remote access. Progent's ransomware recovery team uses advanced collaboration platforms to organize the complicated restoration process. Progent understands the importance of working rapidly, tirelessly, and in unison with a client's management and network support group to prioritize tasks and to put vital services on line again as quickly as possible.
- Data restoration: The effort necessary to recover files impacted by a ransomware attack varies according to the state of the systems, the number of files that are encrypted, and which restore techniques are required. Ransomware attacks can take down key databases which, if not properly shut down, might need to be rebuilt from the beginning. This can apply to DNS and Active Directory databases. Exchange and SQL Server rely on AD, and many ERP and other mission-critical applications depend on SQL Server. Often some detective work may be needed to find undamaged data. For instance, undamaged OST files may have survived on staff desktop computers and laptops that were not connected at the time of the attack. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to defend against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by anyone including administrators.
- Setting up modern AV/ransomware defense: Progent's ProSight ASM utilizes SentinelOne's behavioral analysis technology to give small and medium-sized businesses the advantages of the identical AV tools implemented by many of the world's largest corporations such as Walmart, Citi, and Salesforce. By delivering in-line malware filtering, identification, mitigation, repair and analysis in one integrated platform, ProSight Active Security Monitoring lowers TCO, simplifies administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection engine incorporated in ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the threat actor (TA): Progent has experience negotiating settlements with threat actors. This requires close co-operation with the ransomware victim and the insurance provider, if any. Activities consist of establishing the type of ransomware involved in the assault; identifying and establishing communications the hacker; verifying decryption tool; budgeting a settlement amount with the victim and the insurance provider; negotiating a settlement and timeline with the hacker; checking adherence to anti-money laundering sanctions; carrying out the crypto-currency disbursement to the hacker; acquiring, learning, and using the decryption utility; debugging decryption problems; building a clean environment; mapping and connecting datastores to match exactly their pre-encryption state; and restoring computers and services.
- Forensic analysis: This process is aimed at learning the ransomware assault's storyline across the targeted network from start to finish. This audit trail of the way a ransomware assault travelled within the network assists you to evaluate the damage and highlights shortcomings in rules or processes that need to be corrected to prevent later break-ins. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), Active Directory, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to detect variations. Forensics is typically assigned a high priority by the cyber insurance carrier. Since forensics can take time, it is essential that other important recovery processes like business resumption are pursued in parallel. Progent maintains a large team of information technology and data security professionals with the knowledge and experience needed to carry out the work of containment, operational continuity, and data recovery without disrupting forensics.
Progent's Background
Progent has delivered remote and onsite IT services across the United States for over 20 years and has been awarded Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes consultants who have earned advanced certifications in foundation technology platforms including Cisco infrastructure, VMware virtualization, and popular distributions of Linux. Progent's data security experts have earned prestigious certifications such as CISA, CISSP, GIAC, and CMMC 2.0. (Refer to Progent's certifications). Progent also has top-tier support in financial and ERP software. This broad array of expertise allows Progent to salvage and consolidate the surviving pieces of your IT environment following a ransomware assault and reconstruct them rapidly into an operational network. Progent has collaborated with top insurance providers including Chubb to help organizations recover from ransomware assaults.
Contact Progent for Ransomware System Recovery Services in Minneapolis
For ransomware cleanup consulting in the Minneapolis area, phone Progent at 800-462-8800 or see Contact Progent.