Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware requires time to steal its way through a network. For this reason, ransomware attacks are typically launched on weekends and at night, when support personnel may take longer to become aware of a penetration and are least able to organize a rapid and forceful defense. The more lateral movement ransomware can make inside a victim's network, the more time it takes to restore core operations and scrambled files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to assist organizations to take the time-critical first phase in mitigating a ransomware assault by containing the malware. Progent's online ransomware engineers can assist businesses in the Bellevue metro area to locate and quarantine breached servers and endpoints and protect clean assets from being compromised.
If your network has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Available in Bellevue
Current variants of ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and invade any accessible system restores. Data synchronized to the cloud can also be impacted. For a vulnerable environment, this can make automated recovery nearly impossible and basically sets the datacenter back to square one. Threat Actors (TAs), the cybercriminals behind a ransomware attack, demand a ransom payment for the decryption tools needed to recover encrypted files. Ransomware attacks also try to exfiltrate information and TAs require an additional ransom in exchange for not posting this data or selling it. Even if you can rollback your network to an acceptable date in time, exfiltration can be a major issue according to the nature of the downloaded information.
The restoration work subsequent to ransomware attack has a number of distinct stages, most of which can be performed in parallel if the response team has enough people with the necessary skill sets.
- Quarantine: This time-critical first response involves arresting the lateral spread of ransomware within your IT system. The longer a ransomware assault is allowed to go unchecked, the more complex and more expensive the recovery process. Recognizing this, Progent keeps a 24x7 Ransomware Hotline staffed by veteran ransomware response experts. Containment activities include cutting off infected endpoint devices from the rest of network to restrict the spread, documenting the IT system, and protecting entry points.
- Operational continuity: This covers bringing back the IT system to a minimal useful level of capability with the least delay. This effort is typically the top priority for the targets of the ransomware attack, who often perceive it to be an existential issue for their business. This project also requires the widest range of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, office and line-of-business applications, network topology, and secure remote access. Progent's ransomware recovery experts use state-of-the-art collaboration tools to organize the multi-faceted recovery effort. Progent appreciates the urgency of working rapidly, tirelessly, and in concert with a customer's managers and IT group to prioritize tasks and to get vital services back online as quickly as feasible.
- Data restoration: The work required to recover files impacted by a ransomware attack varies according to the condition of the network, the number of files that are encrypted, and what restore techniques are needed. Ransomware assaults can take down key databases which, if not carefully shut down, might need to be reconstructed from the beginning. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server rely on AD, and many ERP and other business-critical applications are powered by SQL Server. Often some detective work could be needed to find undamaged data. For example, undamaged OST files may exist on staff PCs and laptops that were off line during the ransomware attack. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators or root users.
- Deploying modern antivirus/ransomware defense: Progent's Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to offer small and mid-sized businesses the benefits of the identical AV tools used by many of the world's biggest enterprises including Netflix, Visa, and Salesforce. By delivering in-line malware filtering, identification, mitigation, repair and analysis in one integrated platform, Progent's Active Security Monitoring lowers total cost of ownership, streamlines administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection engine built into in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
- Negotiation with the threat actor (TA): Progent is experienced in negotiating settlements with hackers. This requires working closely with the victim and the cyber insurance carrier, if there is one. Activities consist of establishing the type of ransomware used in the assault; identifying and establishing communications the hacker; verifying decryption tool; budgeting a settlement with the ransomware victim and the insurance provider; negotiating a settlement and schedule with the TA; checking compliance with anti-money laundering regulations; carrying out the crypto-currency disbursement to the TA; receiving, reviewing, and using the decryption tool; troubleshooting decryption problems; creating a clean environment; mapping and connecting datastores to reflect precisely their pre-attack state; and recovering physical and virtual devices and software services.
- Forensic analysis: This process involves discovering the ransomware attack's storyline throughout the network from start to finish. This audit trail of how a ransomware attack travelled within the network assists your IT staff to evaluate the impact and highlights vulnerabilities in rules or processes that need to be corrected to prevent later break-ins. Forensics entails the review of all logs, registry, GPO, Active Directory (AD), DNS, routers, firewalls, schedulers, and basic Windows systems to check for changes. Forensics is usually given a high priority by the insurance carrier. Since forensics can take time, it is vital that other key recovery processes like operational resumption are pursued concurrently. Progent maintains an extensive roster of IT and data security professionals with the skills required to carry out activities for containment, operational resumption, and data recovery without disrupting forensic analysis.
Progent's Qualifications
Progent has provided remote and onsite IT services across the United States for over two decades and has earned Microsoft's Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes consultants who have earned high-level certifications in core technologies including Cisco networking, VMware, and major Linux distros. Progent's cybersecurity consultants have earned industry-recognized certifications such as CISA, CISSP, CRISC, and CMMC 2.0. (Refer to Progent's certifications). Progent also offers guidance in financial management and Enterprise Resource Planning applications. This broad array of expertise allows Progent to salvage and integrate the undamaged pieces of your network following a ransomware attack and rebuild them quickly into a viable system. Progent has collaborated with leading insurance carriers like Chubb to assist businesses recover from ransomware attacks.
Contact Progent for Ransomware System Recovery Expertise in Bellevue
For ransomware recovery services in the Bellevue metro area, phone Progent at 800-462-8800 or visit Contact Progent.