Honolulu Ransomware Protection and Recovery Expertise

Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Engineer
Ransomware needs time to work its way through a network. Because of this, ransomware attacks are commonly unleashed on weekends and at night, when IT staff are likely to be slower to become aware of a breach and are least able to mount a rapid and forceful response. The more lateral progress ransomware can manage within a target's network, the longer it will require to recover core IT services and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to take the urgent first phase in responding to a ransomware attack by putting out the fire. Progent's remote ransomware engineers can help organizations in the Honolulu area to locate and isolate infected servers and endpoints and guard clean assets from being penetrated.

If your network has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Honolulu
Modern variants of crypto-ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online data and attack any accessible system restores and backups. Files synched to the cloud can also be corrupted. For a vulnerable network, this can make automated restoration nearly impossible and effectively knocks the datacenter back to the beginning. So-called Threat Actors (TAs), the hackers behind a ransomware attack, insist on a settlement payment for the decryptors required to recover encrypted files. Ransomware attacks also attempt to exfiltrate files and hackers demand an extra settlement in exchange for not publishing this data or selling it. Even if you are able to rollback your network to an acceptable point in time, exfiltration can pose a major problem depending on the sensitivity of the downloaded information.

The restoration process after a ransomware incursion has a number of distinct stages, most of which can proceed concurrently if the response workgroup has enough people with the necessary experience.

• Containment: This urgent first response involves arresting the lateral progress of the attack across your IT system. The longer a ransomware assault is allowed to go unchecked, the longer and more expensive the restoration effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline monitored by veteran ransomware recovery engineers. Containment processes consist of cutting off affected endpoint devices from the rest of network to block the spread, documenting the environment, and securing entry points.
• System continuity: This involves bringing back the IT system to a basic useful level of capability with the shortest possible downtime. This effort is typically the highest priority for the victims of the ransomware attack, who often see it as an existential issue for their business. This project also demands the widest range of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and smart phones, databases, office and mission-critical applications, network topology, and secure remote access management. Progent's ransomware recovery team uses advanced collaboration tools to coordinate the complex recovery effort. Progent understands the urgency of working rapidly, continuously, and in unison with a customer's management and network support staff to prioritize tasks and to get essential resources on line again as fast as feasible.
• Data recovery: The work necessary to recover data impacted by a ransomware assault varies according to the state of the systems, how many files are affected, and what recovery techniques are required. Ransomware attacks can destroy pivotal databases which, if not gracefully closed, may need to be rebuilt from scratch. This can apply to DNS and AD databases. Exchange and Microsoft SQL Server depend on AD, and many financial and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work could be required to locate clean data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on employees' PCs and notebooks that were off line at the time of the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users.
• Setting up advanced AV/ransomware defense: Progent's ProSight ASM utilizes SentinelOne's machine learning technology to offer small and medium-sized businesses the advantages of the identical AV technology used by many of the world's biggest corporations such as Walmart, Visa, and NASDAQ. By providing in-line malware filtering, identification, containment, restoration and forensics in one integrated platform, ProSight ASM lowers TCO, simplifies administration, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiation with the threat actor (TA): Progent has experience negotiating settlements with threat actors. This requires close co-operation with the ransomware victim and the cyber insurance carrier, if any. Services consist of determining the kind of ransomware used in the assault; identifying and making contact with the hacker; verifying decryption tool; deciding on a settlement amount with the ransomware victim and the cyber insurance carrier; establishing a settlement and timeline with the TA; confirming adherence to anti-money laundering (AML) regulations; overseeing the crypto-currency disbursement to the hacker; acquiring, learning, and operating the decryptor utility; debugging decryption problems; creating a pristine environment; remapping and connecting datastores to match precisely their pre-encryption condition; and recovering physical and virtual devices and services.
• Forensics: This activity is aimed at uncovering the ransomware attack's storyline across the network from start to finish. This history of how a ransomware attack travelled within the network helps you to assess the impact and brings to light weaknesses in rules or processes that should be rectified to avoid later break-ins. Forensics involves the review of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and core Windows systems to look for variations. Forensics is typically given a high priority by the cyber insurance carrier. Since forensic analysis can take time, it is critical that other important activities like operational resumption are executed in parallel. Progent maintains a large team of information technology and security professionals with the knowledge and experience required to carry out the work of containment, business continuity, and data restoration without disrupting forensic analysis.

Contact Progent for Ransomware Recovery Services in Honolulu
For ransomware cleanup expertise in the Honolulu metro area, phone Progent at 800-462-8800 or go to Contact Progent.