Overview of Progent's Ransomware Settlement Negotiation Consulting in Baton Rouge
Ransomware Protection ConsultantsProgent is experienced in negotiating ransomware settlements with hackers. Negotiating an optimum settlement is a complex exercise that calls for a combination of real-word experience, IT skills and business acumen. It also calls for working closely with the ransomware victim's IT team and the insurance carrier, if there is one. Because the number one priority of the ransomware victim is operational continuity, it is critical to establish response teams that work effectively, concurrently, and with intimate collaboration. Progent has the breadth of technical knowledge and the depth of experts to supplement your IT support team and recover your network environment quickly and economically.

Services available from Progent's ransomware settlement negotiation experts include:

  • Determining the kind of ransomware used in the attack
  • making contact with the hacker
  • Assessing the likelihood of recovery
  • Validating the TA's decryption capabilities
  • Agreeing on a settlement amount with the ransomware victim and the cyber insurance carrier
  • Negotiating a settlement and timeline with the TA
  • Confirming accordance with anti-money laundering (AML) laws
  • Overseeing the crypto-currency disbursement to the TA
  • Receiving, learning, and using the hacker's decryption mechanism
  • If needed, contacting the threat actor for technical help with the decryption utility
In parallel with the ransom negotiations, Progent's ransomware staff can help with:
  • Quarantining infected endpoints to arrest the progress of the attack
  • Creating replicas of every breached server and endpoint and data store in order to perform forensics in parallel with cleanup
  • Installing A/V agents to all virus-free endpoints
  • Salvaging files from offline backups or unscathed machines
  • Creating a pristine environment
  • Mapping and connecting datastores to reflect precisely their pre-attack state
Once the decryption utility has been learned, Progent can assist you to restore physical and virtual devices and software services to their pre-arrack state. Progent can also assist you to perform a complete forensics analysis and generate a document to share with the cyber insurance carrier. This report identifies security gaps that need to be corrected and suggests actions that should be performed to counter subsequent ransomware attacks.

Settling Exfiltration Ransoms
Beyond extorting payment for a decryption tool, current strains of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Nephilim often attempt to exfiltrate information. Hackers are then able to demand a separate payment in exchange for not divulging this information on the dark web. Sadly, there is no method to be certain that stolen data have been totally erased by the hacker. In fact, in many cases the TA has little say over the disposition of the data. Settling an exfiltration ransom does not free you from the necessity of seeking the advice of privacy lawyers, conducting an audit on which files were stolen, and sending the mandated alerts to impacted entities. In almost all cases, paying an exfiltration ransom is not recommended.

Progent's Background
Progent has delivered online and on-premises IT services across the U.S. for more than two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SMEs) includes consultants who have been awarded advanced certifications in foundation technologies including Cisco networking, VMware, and major Linux distros. Progent's cybersecurity consultants have earned internationally recognized certifications such as CISM, CISSP, and GIAC. (See certifications earned by Progent consultants). Progent also has guidance in financial and Enterprise Resource Planning application software. This breadth of skills gives Progent the ability to salvage and consolidate the undamaged pieces of your information system following a ransomware attack and rebuild them quickly into a viable network. Progent has collaborated with top cyber insurance providers including Chubb to assist organizations clean up after ransomware attacks.

Contact Progent about Ransomware Settlement Services in Baton Rouge
To get in touch with Progent about ransomware settlement expertise in Baton Rouge, call Progent at 800-462-8800 or go to Contact Progent.

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    Progent's Microsoft Office and Microsoft 365 consultants can assist businesses to integrate Office desktop and Microsoft 365 apps such as Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a cohesive solution that offers quick return on investment and promotes improved business results. Progent can help your company to integrate Office or Microsoft 365 applications with each other and with additional core Microsoft platforms such as SharePoint Server, Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also help you to fix compatibility issues with different versions of Office and can provide live online training to individuals and teams.

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    Progent's fault tolerant network consultants provide reliability support, disaster recovery planning, network load balancing, fault-tolerant interoffice access, non-stop Internet connection design, fault-tolerant data center support, and other high-availability networking services to help your organization configure a 24x7 network for line-of-business applications. Progent possesses the background to design affordable, non-stop systems by utilizing the evolving library of Windows Cluster servers such as Windows Cluster Server 2003, SQL Server Cluster, and Exchange Cluster. Progent's Microsoft and Cisco authorized consultants can show you how to you design a fault tolerant mutli-site network with a fully mirrored Internet connection and efficient network load balancing.

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    Progent's experienced ransomware recovery experts can help you to rebuild a network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.

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    Progent in the News is hosted by cybersecurity expert Darrin Johnson.

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    ProSight Active Security Monitoring utilizes next generation behavior-based machine learning tools from SentinelOne to defend endpoint devices and physical and virtual servers against known and zero-day ransomware crypto-worms like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.

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    For small businesses considering Progent's IT outsourcing, design expertise, or technical support services, phone 800-993-9400 or send email to information@progent.com.

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    SQL Server 2016 offers major enhancements in speed, capacity, security, uptime, BOYD support, and integrated business intelligence. New features include PolyBase for handling relational and non-relational databases in one appliance for data warehousing, Jason integration, Dynamic Data Masking, Mobile Report Publisher, and seamless management of local and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver remote and onsite expertise to help businesses of any size to configure, manage or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM, Lync or Skype for Business, and System Center Operations Manager.

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    Progent offers consulting services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, deploy, and maintain a WatchGuard Firewall product that aligns with your security requirements and budget. Progent can help you to maintain outdated WatchGuard firewall appliances or upgrade smoothly to current WatchGuard firewalls.

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    Progent's management team includes seasoned veterans with years of experience providing computer consulting, troubleshooting, and long-term information system planning to organizations ranging from small offices to global enterprises. Great service requires great personnel, and Progent stands out by having assembled a management staff able to provide businesses with the best service value in the industry.

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    Progent's Duo services utilize Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Android, and other out-of-band devices.

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    Progent offers small businesses two specially designed network security evaluation scanning packages that include, at a preset fee, remotely administered inventory scans of your network security profile which are analyzed by certified security specialists who interpret the results of the scan, present objective summaries of your existing security vulnerability, and offer recommendations for improvements. Progent has developed two complementary network security inventory scanning packages for external and internal security scanning that are priced to meet the budgets of small companies while delivering enterprise-quality assessments of your IT network's exposure to assault.

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    Progent's experienced ransomware recovery experts can help you to restore a network damaged by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.

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    Cisco Cisco Unified Communications Manager (CUCM or Unified CM), originally branded CallManager, is the heart of Cisco's collaboration portfolio. Unified CM and Unified Communications Manager Express (CME) offer an advanced IP-PBX by integrating closely with unified messaging applications like Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's CCIE-certified network consultants offer effective and budget-friendly online and on-premises support to help businesses of all sizes to create and administer CUCM ecosystems by providing Cisco Unified Communications Manager integration and technical support consulting services that deliver optimum business value. Progent's consultants can help with any aspect of Unified Communications Manager setup and debugging in areas such as integrating VoIP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN support, deploying ISR routers with CUBE VoIP networking support, creating UCS server failover systems for high availability, capacity planning, and integration with Microsoft Exchange Server.

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    Progent's Microsoft-certified consultants can help your company to assess the value of Lync Server 2010 for your business and can assist you to plan and carry out a rollout of Lync Server 2010 that centralizes the management of Instant Messaging and Presence and improves the productivity of your office employees, at-home workers, and smartphone users. Progent can also help you to perform a smooth upgrade to Lync Server 2010 from Office Communications Server or from Microsoft Live Communications Server, integrate Microsoft Lync Server 2010 with Exchange Server, Microsoft SharePoint, and SQL Server, show you how to run Lync Server to improve the collaborative functions of Microsoft Office programs, and provide online seminars and ongoing support for Microsoft Lync and other Microsoft platforms.

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    Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide affordable remote and onsite consulting, software development, and troubleshooting services for businesses of all sizes who intend to migrate to SharePoint 2019 or SharePoint Online from older versions of SharePoint. Progent can assist customers design and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines onsite and cloud infrastructure into a cohesive information management system.

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    Nexus series switches are engineered to provide the throughput, expandability, uptime, virtualization support, capacity, data protection and manageability required to act as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch experts are available to provide remote and on-premises consulting and troubleshooting services to help your business to design an optimal network topology, set up test systems to validate your switching solution, deploy Nexus switches, define and enforce effective policies, run security vulnerability evaluations, set up advanced monitoring and alert systems, fully utilize network resources by means of virtualization technologies, analyze and repair switching and routing issues, optimize system performance, plan for expected growth, and set up the powerful zero-downtime capabilities incorporated into Nexus products. Progent's consultants can also assist you to migrate efficiently from legacy Nexus models or Catalyst switches to current Nexus platforms.

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    Progent provides high availability load balancing support covering system load balancing, load balanced program, network backbone routing, and content dispatching products such as Cisco Content Engine. fault tolerant load balancing providers for which Progent can provide consulting expertise include Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks BIG-IP.

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    Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security companies to provide centralized management and world-class protection for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This decreases your exposure to inbound threats and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a further layer of inspection for incoming email. For outgoing email, the onsite gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and protect internal email that stays within your corporate firewall.

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    Windows 8.1 is engineered to run on devices ranging from smartphones and tablets to engineering workstations. A wealth of new and improved capabilities, including touch screen interface and signature live tiles GUI, provide a wide selection of benefits for companies who understand how to exploit them. Progent's Microsoft-certified experts can assist get your business up the learning curve with Windows 8.1 and make sure you gain maximum competitive value from the product's many new and enhanced technologies.

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