Progent's Ransomware Settlement Negotiation Consulting in Augusta-Richmond County
Ransomware Defense ConsultantsProgent has experience negotiating ransomware settlements with threat actors (TAs). Negotiating an acceptable settlement is a complicated activity that requires a combination of real-word experience, IT skills and business savvy. It also requires close co-operation with the cyber-extortion target's IT staff and the insurance carrier, if any. Since the number one priority of the ransomware target is fast recovery, it is vital to deploy recovery teams that work effectively, in parallel, and in close communication. Progent has the breadth of IT skills and the depth of personnel to complement your IT staff and restore your network quickly and economically.

Services offered by Progent's ransomware negotiation team include:

  • Establishing the kind of ransomware involved in the assault
  • making contact with the hacker persona
  • Evaluating the recovery risk
  • Validating the threat actor's decryption tool
  • Determining a settlement amount with the ransomware victim and the cyber insurance carrier
  • Negotiating a settlement amount and schedule with the threat actor
  • Checking compliance with anti-money laundering regulations
  • Carrying out the crypto-currency disbursement to the hacker
  • Acquiring, reviewing, and operating the TA's decryption utility
  • If needed, contacting the hacker for assistance with the decryptor utility
Concurrent with the settlement negotiations, Progent's ransomware staff can assist with:
  • Isolating infected endpoints and data stores to prevent further progress of the assault
  • Making replicas of every compromised device and data store in order to perform forensics in parallel with cleanup
  • Installing anti-virus agents to all clean endpoints
  • Recovering files from offline restores or unscathed endpoints
  • Building a pristine recovery environment
  • Mapping and reconnecting datastores to match precisely their pre-attack condition
Once the decryption tool has been mastered, Progent can help you to restore computers and services to their pre-arrack condition. Progent can also help you to perform comprehensive forensics and generate a report to deliver to the insurance carrier. This report identifies security gaps that need to be corrected and recommends actions that can be taken to block subsequent ransomware attacks.

Paying Exfiltration Ransoms
Beyond demanding money for a decryption tool, modern strains of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim often try to exfiltrate information. TAs are then able to demand an additional ransom for not publishing this data or selling it. Sadly, there is no method to be certain that stolen data have been totally deleted by the TA. In fact, in numerous cases the TA has limited say about where the information ends up. Settling an exfiltration ransom does not free you from the necessity of seeking the guidance of privacy lawyers, performing an inventory of files were taken, and sending the required alerts to affected entities. In almost all cases, paying an exfiltration ransom is a waste.

Progent's Qualifications
Progent has provided remote and on-premises network services across the U.S. for more than 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes professionals who have earned high-level certifications in foundation technologies including Cisco infrastructure, VMware virtualization, and popular distributions of Linux. Progent's data security consultants have earned industry-recognized certifications including CISA, CISSP, and GIAC. (See certifications earned by Progent consultants). Progent also offers guidance in financial management and Enterprise Resource Planning applications. This breadth of skills allows Progent to salvage and consolidate the undamaged parts of your information system following a ransomware assault and rebuild them rapidly into an operational system. Progent has worked with leading insurance providers like Chubb to assist organizations recover from ransomware assaults.

Contact Progent about Ransomware Settlement Expertise in Augusta-Richmond County
To get in touch with Progent about ransomware settlement guidance in Augusta-Richmond County, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent's Microsoft-certified consulting experts have over 10 years of background designing, implementing, optimizing and repairing SCOM solutions and offer organizations of all sizes advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to design a topology for System Center 2012 Operations Manager servers that delivers the performance and availability required to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid environment. Progent can also help you to install and set up Microsoft SCOM 2012 management packs according to leading practices for monitoring network infrastructure and Microsoft and 3rd-party applications and services. Also, Progent can provide fast online or onsite troubleshooting to assist you to fix serious problems detected by Microsoft SCOM 2012.

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    Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates over a quarter century of background helping manufacturing, distribution and service organizations to manage supply chains and streamline critical business processes in order to bring products to market quickly and meet customer schedules consistently. Progent can provide the skills of an ERP consultant with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide online or on-premises consulting that spans from occasional guidance to end-to-end solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, application development, CPQ, web site integration, debugging, data conversion, Amazon AWS integration, disaster recovery planning, and DBA services.

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    ProSight Data Protection Services ECHO provide small and mid-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery. For a low monthly rate, ProSight Data Protection Services automates your backup processes and enables fast recovery of vital data, apps and VMs that have become lost or corrupted as a result of hardware failures, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can deliver advanced support to configure ProSight Data Protection Services to to comply with regulatory standards like HIPAA, FINRA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your business-critical information.

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    SQL Server 2014 incorporates major improvements in critical areas such as performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that operates transparently with all workloads including Online Transaction Processing (OLTP), data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient online and onsite services that include planning, configuration, administration, troubleshooting, and application development expertise to help businesses of any size to realize maximum business value from their SQL Server 2014 deployment.

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    Exchange 2013 incorporates major enhancements to the functionality of Microsoft Exchange Server 2010 and introduces important innovations plus a revamped structure. These enhancements affect vital IT areas including ease of administration, high availability (HA), security, cost of ownership, teamwork, extensibility, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can help you understand the possible business benefits of upgrading to Exchange 2013, design an efficient test and deployment plan, and train your IT team to manage your Exchange Server 2013 solution. Progent also offers affordable remote consulting and management for Microsoft Exchange Server 2013.

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    Cisco's PIX 500 firewalls have reached end of life and Cisco may no longer offer support these legacy devices. Progent still offers technical assistance for Cisco's PIX 500 firewalls to help you with maintenance and Progent can also help you determine if you should migrate to next generation firewall products available from Cisco. Progent's Cisco-certified experts can help your company design and carry out a cost-effective migration to Cisco ASA 5500-X Series firewalls based on leading practices.

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    The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new installations. Progent's Cisco-premier CCIE network experts can help your company to maintain your legacy PIX or ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, deploy, tune, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and carry out an efficient migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 offers major enhancements in capacity, speed, ease of management, virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.

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    Progent's Cisco-certified SIP integration consultants can assist your business to plan, integrate, manage, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks and offer affordable remote or on-premises expertise to assist companies to move smoothly to a productive unified communications network that delivers accelerated ROI. Progent's certified Microsoft collaboration experts can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business Server and Lync for access to a SIP-based IP PSTN trunk.

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    Microsoft Lync Server 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network calling. Microsoft Lync Server 2010 can enhance the capability of Exchange, SharePoint Server and Office or Microsoft 365 and simplify management through integration with Windows AD. Lync can also reduce capital and operational costs by eliminating VoIP equipment and subscription services, PBX systems, or legacy video conferencing solutions. Progent's certified unified communications experts offer remote and on-premises support services to assist you to maintain and troubleshoot your current Lync 2010 environment or assess the benefits of upgrading from Lync to Skype for Business, which is Microsoft's new version of the product. Progent can also help you to plan and carry out a smooth Skype for Business upgrade.

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