Hayward Ransomware Prevention and Restoration Services

Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Top-tier Ransomware Engineer
Ransomware needs time to work its way across a network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when support staff are likely to take longer to recognize a breach and are least able to organize a rapid and coordinated response. The more lateral movement ransomware is able to achieve within a target's network, the longer it takes to restore core IT services and scrambled files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to guide you to take the urgent first phase in responding to a ransomware attack by containing the malware. Progent's remote ransomware engineers can help organizations in the Hayward area to locate and isolate infected devices and protect undamaged resources from being compromised.

If your system has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Hayward
Current variants of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online files and attack any available system restores and backups. Files synchronized to the cloud can also be corrupted. For a poorly defended environment, this can make automated recovery nearly impossible and effectively knocks the IT system back to square one. Threat Actors (TAs), the hackers responsible for ransomware attack, insist on a settlement payment for the decryption tools needed to unlock encrypted data. Ransomware attacks also try to exfiltrate information and hackers require an extra payment in exchange for not posting this data on the dark web. Even if you can restore your system to an acceptable point in time, exfiltration can pose a big problem according to the sensitivity of the stolen information.

The recovery work subsequent to ransomware breach has several distinct phases, the majority of which can be performed concurrently if the recovery team has a sufficient number of people with the required skill sets.

• Quarantine: This time-critical first step involves arresting the sideways spread of the attack within your IT system. The longer a ransomware attack is allowed to run unchecked, the more complex and more expensive the recovery effort. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline staffed by seasoned ransomware recovery engineers. Containment processes include cutting off affected endpoints from the rest of network to minimize the spread, documenting the IT system, and protecting entry points.
• System continuity: This covers bringing back the network to a basic acceptable level of capability with the least downtime. This process is typically the top priority for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This activity also demands the broadest range of IT abilities that span domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and mobile phones, databases, productivity and line-of-business applications, network architecture, and safe endpoint access. Progent's recovery experts use state-of-the-art workgroup platforms to organize the complicated recovery process. Progent understands the urgency of working rapidly, tirelessly, and in concert with a client's management and IT staff to prioritize tasks and to put critical resources on line again as fast as possible.
• Data restoration: The work necessary to restore files impacted by a ransomware assault varies according to the state of the network, the number of files that are encrypted, and what restore methods are needed. Ransomware assaults can destroy key databases which, if not gracefully shut down, may have to be reconstructed from the beginning. This can apply to DNS and Active Directory databases. Microsoft Exchange and SQL Server rely on Active Directory, and many manufacturing and other business-critical platforms depend on Microsoft SQL Server. Often some detective work may be required to locate clean data. For instance, non-encrypted Outlook Email Offline Folder Files may have survived on employees' PCs and notebooks that were off line at the time of the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to protect against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators.
• Implementing advanced antivirus/ransomware defense: Progent's Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to offer small and mid-sized businesses the benefits of the identical AV tools deployed by many of the world's biggest enterprises such as Netflix, Citi, and Salesforce. By delivering in-line malware blocking, detection, containment, recovery and forensics in one integrated platform, ProSight ASM lowers total cost of ownership, simplifies administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with hackers. This calls for working closely with the ransomware victim and the insurance provider, if any. Activities consist of determining the kind of ransomware involved in the assault; identifying and making contact with the hacker persona; verifying decryption tool; deciding on a settlement amount with the victim and the insurance provider; negotiating a settlement and timeline with the TA; checking compliance with anti-money laundering regulations; carrying out the crypto-currency payment to the TA; receiving, learning, and operating the decryption tool; troubleshooting failed files; creating a clean environment; mapping and connecting drives to match exactly their pre-attack state; and reprovisioning machines and services.
• Forensic analysis: This activity is aimed at learning the ransomware assault's storyline across the network from start to finish. This audit trail of how a ransomware attack progressed through the network assists you to evaluate the damage and brings to light shortcomings in policies or processes that need to be rectified to avoid future break-ins. Forensics involves the examination of all logs, registry, GPO, AD, DNS, routers, firewalls, scheduled tasks, and core Windows systems to detect anomalies. Forensics is commonly given a top priority by the insurance provider. Since forensic analysis can take time, it is essential that other key recovery processes such as operational continuity are performed concurrently. Progent has an extensive roster of information technology and security professionals with the knowledge and experience needed to perform activities for containment, operational continuity, and data restoration without interfering with forensic analysis.

Contact Progent for Ransomware Cleanup Consulting Services in Hayward
For ransomware system restoration consulting in the Hayward metro area, phone Progent at 800-462-8800 or see Contact Progent.