Reading Work at Home Employees Integration Support
Collaboration Solutions Consultants
Expanding your telecommuter workforce may have a significant impact on IT architecture, security/compliance, and company processes. Progent has 20 years of background helping SMBs to design, deploy, manage, tune, and troubleshoot IT networks that support work-from-home employees. Progent can help your Reading organization to select the appropriate technologies and adhere to leading practices in building and maintaining a safe virtual office solution for teleworkers that facilitates collaboration and delivers maximum value. Progent offers support services that go from on demand guidance for getting you past challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent can help Reading, United Kingdom companies to succeed with any facet of creating a high-performing telecommuting environment by providing infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, cloud integration, helpdesk augmentation, data security, backup/restore solutions, and streamlined management.
Microsoft Integrated Collaboration Platforms for Telecommuters
Microsoft's collaboration products are closely integrated with Microsoft's popular Office and Microsoft 365 suites, providing a powerful environment of productivity apps that deliver a consistent user experience for exchanging information across a corporate network and on a wide range of endpoints. Progent has provided remote consulting support for Microsoft SharePoint and Exchange since their first releases and can help businesses to deploy these flagship collaboration products to maximize the productivity of your remote workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and supports third-party cloud services to provide real-time collaboration. Developed as a substitute for Skype for Business Online, Microsoft Teams and Teams Premium can support chat, video meetings that include screen sharing, calling, cloud voicemail, group email, plus file and application sharing. Teams is closely integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (previously branded Azure Active Directory) for supporting its full range of capabilities. For details about Progent's support services for Microsoft Teams and Teams Premium, visit solution design and deployment expertise for Microsoft Teams.
SharePoint utilizes web sites to enable collaboration and information sharing by offering policy-based access to data, business processes, and tools for looking through enterprise-wide information silos. SharePoint enables you to build secure web portals that permits at-home workers to view and edit consolidated business intelligence via Wikis, Blogs, social web sites, and Web Parts. For information about Progent's SharePoint expertise, go to SharePoint integration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting expertise, go to integration consulting services for Exchange.
OneDrive is Microsoft�s collaborative cloud file hosting and synchronization service, similar to GoogleDrive. Remote workers can save files to OneDrive, and colleagues anywhere can access them securely via a web browser. Included with Microsoft 365, OneDrive enables remote workers to co-author documents. Edits created offline are uploaded when you reconnect to the Internet. For information about Progent's support services for Microsoft OneDrive, see Onedrive integration consulting.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining an efficient work-from-home solution for your Reading, United Kingdom organization, call
An index of content::
PEN Testing Security Audits
Security Penetration Testing Security Audits
Stealth intrusion testing is an important part of any overall network security plan. Progent's security experts can perform thorough intrusion checks without the knowledge of your company's in-house IT staff. Unannounced penetration checking shows whether existing security defense tools such as intrusion incident alerts and event log monitoring are properly configured and consistently monitored. Progent can provide continuous automatic penetration testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, compromised credentials, missing patches, and ill-advised IT product defaults can be combined by threat actors into the multi-front attacks typical of modern variants of ransomware.
Urgent Remote Consulting ProSight Reporting Infrastructure Monitoring
ProSight Reporting Remote Network Infrastructure Management Specialist
ProSight Reporting is a growing line of in-depth reporting plug-ins created to work with the industry's leading ticketing and network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Automatic Network Infrastructure Diagrams Network Consulting
Network Troubleshooting Computer Consultants
Progent's ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized organizations to diagram, monitor, reconfigure and troubleshoot their connectivity hardware like routers and switches, firewalls, and access points as well as servers, printers, client computers and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that infrastructure topology diagrams are always current, copies and manages the configuration information of almost all devices connected to your network, tracks performance, and sends alerts when issues are detected. By automating complex management and troubleshooting activities, WAN Watch can cut hours off ordinary tasks such as network mapping, reconfiguring your network, finding appliances that require important software patches, or isolating performance problems.
Immediate ProSight Reporting Infrastructure Monitoring Consultants
24x7 ProSight Reporting Remote Infrastructure Management Integration
ProSight Reporting is an expanding family of real-time reporting utilities designed to work with the industry's leading ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
24-Hour Consulting 24x7 HelpDesk
Help Desk Process Remote Support
The Contact Center service model adopted by Progent gives small and midsize organizations an dependable option to dependence on freelance consultants by offering broad expertise accessible to numerous support teams, optional 24x7 access to urgent assistance, escalation capability to appropriate engineers for solving even the most complex problems, support consistency and dependability, quick follow-up enforced by veteran IT service administrators, a choice of convenient ways for requesting service jobs, plus a high level of process visibility made possible by trouble ticket updates and available through a web portal.
Urgent ProSight DPS ECHO Cloud Backup Services Technical Support Services
Award Winning ProSight DPS ECHO Cloud Backup Services Consulting
ProSight ECHO Data Protection Services from Progent offer small and medium-sized organizations a low-cost and fully managed solution for cloud backup/disaster recovery. ProSight DPS automates and monitors your backup activities and enables fast recovery of vital files, applications and virtual machines that have become lost or damaged as a result of component breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-premises device, or mirrored to both. Progent's disaster recovery consultants can deliver world-class support to configure ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FINRA, and PCI and, when necessary, can assist you to restore your critical data.
Progent's Management Team Computer Service
Progent Management Team Computer Consultancy
Progent's management team consists of industry veterans with years of background delivering computer consulting services, troubleshooting, and long-term IT planning to businesses ranging from small offices to global enterprises. Great service calls for great personnel, and Progent has assembled a management staff able to provide customers with the top service value in the industry.
Offsite Workforce Cybersecurity Support and Help
On-site Support Remote Workforce Security
Progent can assist small and mid-size organizations to implement security defense systems and deliver mitigation expertise to support at-home workers.
Remote Workers Remote Consulting
Immediate Remote Workforce Professionals
Progent has 20 years of background assisting small and mid-size companies to plan, deploy, tune, manage, and debug computer networks that support a remote workforce.
Axapta Applications Consultants
Remote QuickBooks Pro Applications Consulting
Besides providing the expertise of Microsoft Dynamics GP consultants, Progent has consultants experienced in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL, Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent can provide software development, troubleshooting, management help, migration support, and one-on-one or group online training customized to meet your specific requirements. Progent's consultants also can help you build and support a secure, robust server and communications foundation to support your ERP, MRP and accounting solutions.
ProSight Hosting for Virtual Servers Consulting
ProSight Virtual Machine Hosting Consultants
Progent's ProSight Virtual Hosting offers advanced virtual server architecture, a state-of-the-art data center facility, and the support expertise of Progent's Microsoft-certified engineering group to provide small companies with a complete IT outsourcing alternative that enhances network availability and protection, eliminates management distraction, and lowers expenses. With Private Cloud Hosting, a small or midsize company can have each of its operating system platforms and key business application servers supported within a secure and reliable data center on a fast, non-stop virtual machine set up and supported by Progent's network service experts.
Top Quality Offsite Managed Backup and Recovery Services Professional
Network Consulting Offsite Managed Data Backup/Recovery Services
ProSight ECHO Data Protection Services from Progent provide small and medium-sized businesses an affordable end-to-end solution for cloud backup/disaster recovery (BDR). ProSight Data Protection Services automates your backup activities and enables rapid restoration of critical data, applications and VMs that have become lost or corrupted due to hardware breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery specialists can deliver advanced support to set up ProSight DPS to be compliant with regulatory requirements like HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your business-critical information.
Tracking Service Costs Network Engineer
Cisco Expert Remote Troubleshooting Tracking Service Costs
Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all billed support activities. Unlike many freelance consultants or local support firms who offer scant documentation or specifics of services performed, each service provided by Progent is accompanied by comprehensive documentation. Every Progent staff member has use of the support documentation sent by every consultant to each customer. The discipline of detailing and organizing support records results in more effective support and eliminates a slew of common misfortunes such as when a support customer is virtually held captive to a consultant who won't let go of the keys to the kingdom.
Consultant Services Meraki MS 400 Series Switch
Meraki Switch Upgrade Online Support Services
Cisco's Meraki MS family of switches are intended for sites that go from branch offices to campuses. Progent's Cisco-certified CCIE consultants can provide cost-effective online expertise to assist your company to plan and implement an efficient network solution that incorporates Meraki switches, simplify network administration with Meraki's cloud-based management tools, define policies to maintain security and compliance, develop and validate a disaster preparedness strategy, and resolve technical issues related to any facet of your Meraki deployment. Progent can also assist you to integrate Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi access points to create a unified networking solution.
Technical Support Services Microsoft SQL Server 2008
Microsoft SQL 2008 Server Consultant Services
SQL Server 2008 offers powerful, standardized tools to IT experts and network users, lessening the complexity of designing, deploying, administering, and using enterprise data and database applications in environments ranging from handheld devices to enterprise information systems. The sophistication and interconnectivity requirements of Microsoft SQL Server 2008 require an IT consulting firm with real-world expertise and broad knowledge in designing and building information-based, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server 2008 solutions that are well integrated with the Microsoft .NET platform.
After Hours Consultancy Solaris with Windows
Windows and UNIX Professionals
Progent's UNIX platform support experts offer small businesses and software developers assistance with managing and supporting UNIX, Linux or Solaris systems that operate with Microsoft-based technology. Progent can give your organization access to UNIX consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM and CISA credentials. This wide array of expertise provides you with an easy one-stop consulting firm to show you how to create and manage a secure and reliable cross-platform connectivity and communications solution that supports UNIX and Microsoft interoperability by combining MS Windows with popular versions of UNIX including Apple Mac OS X, Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Midsized Office Technical Services
Microsoft Certified Midsize Company Network Assessments
Progent provides IT support for medium size businesses who have 100 to 250 system users. The mid-size company or work group has typically been an overlooked segment of the market for IT support services. The cost structures and service access models of major third-party support firms make them excessively costly for the typical mid-size business or small medium business (SMB), which usually has a minimal information technology budget with which to maintain an IT network whose advanced technology and sophistication are often comparable to the information systems of far larger companies. Progent's service delivery model, which takes full advantage of online support, virtual network infrastructure and proactive server monitoring, dramatically lowers the IT maintenance expenses of an SMB while offering the mid-size organization with enterprise-level support from certified, IT consultants with background in a broad range of small business network solutions. If your mid-sized company or small business is searching for the quality of network support needed for a medium size office without budgeting enterprise prices, contact Progent.
Network Infrastructure Monitoring Professional
24-7 Managed IT Services Consulting Services
Progent's ProSight family of managed IT services are geared to offer businesses who maintain small in-house network support staffs with affordable help from world-class management platforms and technical experts. Advantages of the ProSight line of managed services include predictable IT management expenses, automation of common administrative tasks, ongoing adoption of new technology, smooth transition from legacy technology to modern solutions, close alignment of information technology with business goals, guidance from veteran network experts, and allowing management to focus on business instead of ever-changing information technology.
Microsoft Desktop Professionals
Network Installation Desktop Technology
Progent can deliver a variety of economical remote and on-premises consulting services to assist your business to install, manage, and troubleshoot desktops and mobile devices powered by Microsoft Windows, Apple macOS/OS X, iOS, Android, or Linux.
NinjaOne Automated Server Monitoring Support and Help
Immediate NinjaOne Automated Server Management Computer Consultants
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to keep your IT system running at peak levels by tracking the state of vital assets.
Flexential Tampa Colocation Center Consult
Flexential Internet Data Center Consultant
Progent makes use of the Flexential Tampa colocation center primarily to deliver private cloud hosting. Progent has a team of IT consultants located in the Tampa area, and Progent also offers remote support from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware professionals, and veteran disaster recover planning experts. Progent can also help your business to design and execute a migration to the Flexential data center with services like planning system architecture, specifying hardware, system configuration and testing, troubleshooting, streamlining online management, and educating your network support team.
Integration Support Aironet 1500 Access Point
Aironet 1700 Access Point Computer Consultants
Progent's Cisco certified Wi-Fi experts offer affordable remote and onsite help for legacy and current 802.11ac Aironet wireless access points and Progent can help you to design and manage Wi-Fi environments that incorporate indoor and outdoor/ruggedized Aironet access points.
Meraki 802.11ax AP Professional
Meraki 802.11ac Access Point Consultant
Progent's Meraki Wi-Fi AP experts provide remote and onsite support services to help organizations of all sizes to design, deploy, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist you to set up and manage Cisco's Meraki-based Wi-Fi networks for sites that range from a telecommuter's home or a branch office to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco products including Catalyst and Nexus switches, routers and firewalls to build a seamless network infrastructure that provides identical connectivity, performance, security, ease of management and availability for wired and Wi-Fi users regardless of their mobility or device.
Virtual Service Desk Cost Savings Consultant Services
Shared Helpdesk Economics Consultant Services
Progent's Helpdesk management and co-management service programs help companies to reduce costs, enhance output, and respond quickly to sudden changes in business conditions.
Engineers Dynamics GP Modifier
Network Consulting Dynamics GP Custom Software
Progent's background delivering Microsoft .NET services and SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer platforms enable Progent to create custom line-of-business programs and eCommerce solutions that operate transparently with Microsoft Dynamics GP Software. Progent's Dynamics GP reporting consultants can show you how to design reports that allow you to track your business more thoroughly, transforming raw information into valuable understanding of your company and customers.
Lync Server 2013 and iPad Specialist
Expert Microsoft Certified Lync Server 2013 and Android Professional
Microsoft Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as VoIP and public switched telephone network calling. Microsoft Lync Server 2010 can enhance the capability of Exchange Server, SharePoint and Office or cloud-based Microsoft 365 and simplify administration via integration with Active Directory. Lync can also reduce capital and operational costs by eliminating Voice-over-IP equipment and subscription fees, PBX gear, or conventional video conferencing technology. Progent's certified unified communications experts offer online and onsite support to assist you to manage and troubleshoot your existing Lync Server 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the new release of the product family. Progent can also help your organization to plan and carry out a smooth Skype for Business migration.
Non-stop Network Technical Support Services
Urgent Disaster Recovery Technical Consultant
Progent's Disaster Recovery/Business Continuity specialists offer extensive experience assisting small organizations to minimize system downtime by offering affordable online consulting support for disaster recovery/business continuity planning, fault-tolerant network architecture, backup/restore systems, and non-disruptive maintenance. Progent's business continuity experts can assist your company to plan and test a sensible business continuity plan that aligns with your business needs and budget. Progent's disaster recovery specialists can assist you to design, implement, and maintain fault-tolerant technologies such as redundant Internet connectivity, virtualization, fail-over clustering, network load balancing, transparent off-site backup, and geographically dispersed hot backup centers.
Microsoft Access report formatting Development Company
Office Access database Programming Firms
Progent offers affordable online support for all releases of Microsoft Access including Access desktop and Access Web App and offers advanced assistance for Access application programming, database migration, performance optimization, report design, and maintenance. Progent also can provide tailored webinar classes for Access development and database administration.
Juniper Junos Security Firms
Juniper Junos BGT Cybersecurity Organizations
Progent's Juniper Networks-authorized network engineer can assist you to plan and deploy Juniper Firewall/VPN platforms, optimize and troubleshoot your infrastructure, and migrate smoothly from discontinued equipment to current versions. Progent's Junos OS engineers can also offer expertise with Juniper's premier network control software to enable you to simplify the administration and improve the security of your Juniper VPN appliances and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can assist organizations maintain networks that include a mix of Juniper's software platforms.
At Home Workers Helpdesk Specialist
Urgent Remote Employees Helpdesk Online Support Services
Progent offers small and medium-size organizations supplemental or fully outsourced Help Desk support services for telecommuters.
SQL Server Cluster IT Consulting
Fault Tolerant Internet Connection Online Troubleshooting
Progent's Disaster Recovery/Business Continuity specialists have in-depth experience assisting small and mid-size organizations to minimize system downtime by offering affordable remote consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability network infrastructure, backup/restore solutions, and non-disruptive system maintenance. Progent's business continuity consultants can assist you to plan and test a sensible business continuity strategy that matches your business needs and IT budget. Progent's disaster recovery engineers can assist you to design, implement, and maintain fault-tolerant technologies such as redundant Internet connectivity, virtualized servers, fail-over clustering, load balancing, continual online backup, and geographically dispersed hot backup centers.
Microsoft Small Business Server 2008 Online Troubleshooting
Microsoft Certified Expert Small Business Server Premium Add-on Integration
Microsoft Small Business Server is an affordable collection of essential servers that offers the basis for a feature-rich but manageable IT network. The IT sophistication of the Microsoft .NET products bundled with Microsoft Small Business Server 2011 calls for a network consultant with hands-on background planning and integrating cohesive, comprehensive business network environments. Progent's Microsoft SBS Server consultants have an average of more than 10 years of experience integrating business systems founded on Microsoft technology. This expertise assures you results in deploying, administering, and repairing network solutions that incorporate the Microsoft Small Business Server suite of servers and applications.
Microsoft Proxy Server Support and Integration
24/7 ISA 2004 Server On-site Technical Support
Progent's certified ISA Server consulting experts have long experience with Internet Security and Acceleration Server configuring Microsoft ISA Server-based security installations for information systems with multiple offices, remote workers, and line-of-business web applications. Progent's Microsoft Firewall consultants are available to assist your small business in planning and implementing an installation of ISA 2000 Server or ISA 2004 Server that supports your information security requirements without adversely limiting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or any later editions of ISA Server.
Microsoft and Cisco Authorized Expert Washington Network Consulting Services
Systems Consultant Nevada
If your organization does not need emergency remote support but you think you will require assistance with your information system in the near future, you can conserve time and money and guarantee that the appropriate expertise will be ready when you want it by contacting a Progent sales specialist and registering as a customer. For details, phone 800-993-9400 or email information@progent.com.
Network Consultant Co-managed Heldesk
Extended Help Desk Computer Consultant
Progent's Computer Help Desk Outsourcing Services for PC desktop support are intended specifically for small businesses who need fast availability of a Help Desk Call Center with professional phone support and effective escalation options but who have to operate within a limited network support budget. Key features of Progent's Help Desk Outsourcing Services are Help Desk Phone Support, Optional Remote Access Provisioning, System Evaluation, Expert Prioritization, Virtual Helpdesk Support, By-the-Minute Billing, and Helpdesk Applications Recommendation and Integration.
Exchange SE DAG Professionals
Exchange SE Security Online Support Services
Progent can help your organization in any phase of your migration to Microsoft Exchange 2019 including deploying Windows Server 2019 Core for hosting Exchange; planning high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; migrating mailboxes; designing and configuring Windows Hyper-V; configuring hardware load balancing; setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365 and setting up Outlook.
Antispam Subscription
Anti-Virus Information Technology Consulting
E-Mail Guard is Progent's affordable antispam and anti-virus managed service that gives small businesses enterprise-quality protection from spam, viruses, DHA attacks, and other varieties of email-borne attacks on IT networks. E-Mail Guard is powered by Postini's perimeter management technology, a comprehensive suite of web-based anti-spam and anti-virus services that defuse email attacks before they can breach the corporate firewall. Perimeter Manager also lets administrators track and control their email systems, irrespective of server platform, hardware technology, or geographic location.
Meraki CMX Computer Consultants
Meraki CMX Remote Support Services
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, set up, manage and debug Cisco's Meraki-based Wi-Fi networks for environments from a branch office to a large campus or a multi-site enterprise. Progent can also assist you to incorporate other Cisco appliances for unified management.
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