Baton Rouge Teleworkers Solutions Advisor
System Planning, Configuration, Management and Troubleshooting Consulting Experts
Enlarging your remote workforce may have a significant effect on network infrastructure, security, and company processes. Progent has two decades of background helping businesses of all sizes to plan, configure, manage, optimize, and troubleshoot IT environments that support at-home workers. Progent can help your Baton Rouge company to select the right technologies and follow leading practices in building and operating a safe virtual office ecosystem for teleworkers that facilitates collaboration and delivers maximum business value. Progent offers support services ranging from as-needed expertise for helping you past challenging technical bottlenecks to full project management to help you carry out mission-critical tasks.
Progent can help Baton Rouge, Louisiana companies to with any facet of creating a high-performing work-at-home ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Help Desk services, security monitoring, data protection solutions, and centralized management.
Network Infrastructure for an At-Home Workforce
Configuring the network infrastructure required to support an at-home work environment can be especially complex if you must accommodate a combination of personal hardware such as PCs and laptops, Internet routers, and wireless appliances from various manufacturers and with a variety of operating systems and firmware releases. Progent's experience providing remote help for both outdated and modern technologies in virtual office venues enables you to make cost-effective use of your existing network infrastructure and offers ready access to top-tire consultants for making necessary updates. Services offered by Progent to help you to create a productive work-at-home ecosystem include:
- Virtual Private Network connectivity allows you to establish a safe connection for authorized at-home workers to use IT assets situated at your company data center or in a public cloud. Progent's consultants can help you to configure and manage VPN access between your at-home workforce and your key network resources by providing online VPN configuration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can assist your telecommuters to set up Cisco's popular AnyConnect client software for secure VPN connections for a wide range of endpoint devices such as Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products allow a teleworker to see and use a remote PC's desktop. This provides IT managers more control over the computing environment of telecommuters and offers them a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach at-home computer networks to the Internet and support VPN connections, local wireless networks, and firewalls. Progent can provide expert online consulting for deploying home routers from all major vendors. See router configuration services from Cisco-certified experts.
- Home Wireless networks, typically shared by families and visitors, are commonly utilized by telecommuters to connect to their Internet router for work. This can cause performance as well as security problems. Progent can assist businesses to resolve these problems by providing services like Cisco Aironet integration consulting, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti wireless AP setup assistance.
- Internet access methods impact the speed and availability of connections between telecommuters and the company network. Line-of-business applications might demand backup Internet connections in the event the normal connection fails. Progent offers expertise for selecting ISPs, picking sensible bandwidth and data volume bundles, and integrating high-availability Internet connections. See Internet access integration services.
IP Voice Integration for Remote Workers
Expanding the business phone environment to accommodate teleworkers is vital to maintaining a productive at-home workforce. A variety of cloud-based VoIP products are used by small and mid-size businesses to server teleworkers. Many larger organizations rely on Cisco's modern or legacy platforms for IP voice management. Progent can help organizations of all sizes to plan or maintain a remote VoIP environment that delivers the versatility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to assist organizations optimize their current Cisco IP voice environments to handle a growing at-home workforce.
- Cisco Unified Communications Manager (CUCM) extends advanced telephony features to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media applications used across the network. CUCM manages additional combined media services such as unified messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Unified Communications Manager support, refer to Cisco Unified Communications Manager consulting services.
- CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM. Progent can assist you to support your current CallManager environment or migrate smoothly to Cisco's current IP telephony products. To find out about Progent's support services for Cisco CallManager and Cisco's other older IP voice platforms, refer to Cisco CallManager consulting services.
- Cisco IP Gateways enable connectivity with PSTN networks and with users operating beyond the corporate firewall like at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN architecture to work with these VoIP solutions and provide on-demand integration and debugging expertise.
Voice/Video Conferencing for At-Home Workers
A wide range of voice/video conferencing platforms from leading technology companies support online meetings, video conferencing, chat sessions, and screen/content sharing for both local workers and teleworkers. Many companies utilize multiple products to meet the needs of their different partners and clients. Progent can assist you to manage your existing conferencing environment and optimize the productivity of your remote employees.
- Skype for Business is Microsoft's leading unified communications platform that supports real-time presence, IM, voice and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can help your company to set up and manage Skype for Business clients to accommodate your remote employees. For details about Progent's consulting expertise for Skype for Business, see Skype for Business integration experts.
- FaceTime is Apple's group video phone platform for compatible iOS and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 simultaneous users for video sessions. For details about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing discrete content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference. To learn more about Progent's support services for Cisco Webex and for other IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and information with capabilities that include IP voice and video conferencing, persistent chat, plus file sharing. For details about Progent's support expertise for Teams as well as for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these products and help your business to optimize your WAN architecture to host them.
Microsoft Integrated Collaboration Software for Remote Workers
Microsoft's collaboration products are closely integrated with Microsoft's familiar Microsoft Office and Microsoft 365 families, offering a rich ecosystem of productivity apps that create a cohesive user interface for exchanging information throughout a corporate network and on a wide selection of endpoint computers. Progent has provided online consulting services for Microsoft SharePoint and Exchange Server since their initial publication and can help businesses to configure these flagship collaboration products to maximize the productivity of your remote workers.
SharePoint uses web sites to promote collaboration and information sharing by offering policy-driven delivery of content, workflow, and utilities for searching through company-wide business data. SharePoint allows you to create protected portals that permits remote workforce to view and update consolidated corporate intelligence via Wikis, Blogs, social web sites, and Web Parts. To find out about Progent's SharePoint expertise, go to SharePoint configuration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting expertise, visit planning and configuration consulting for Microsoft Exchange Server.
OneDrive is Microsoft's collaborative cloud file hosting and synchronization service, similar to GoogleDrive. At-home users can save files to OneDrive, and co-workers can retrieve them safely through a browser. Provided with Office and Microsoft 365, OneDrive allows at-home employees to co-edit files. Edits created offline are synced when you reconnect to the Internet. For information about Progent's consulting expertise for Microsoft OneDrive, go to Microsoft Onedrive configuration experts.
Cloud Integration for Telecommuters
Progent can provide fast and affordable remote support for enabling businesses to create, manage and troubleshoot integrated hybrid network models that include internal data centers, remote workers, branches, and cloud resources. Progent offers expertise for all types of cloud service delivery such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help teleworkers fix issues with cloud connectivity, authentication, and security.
Microsoft Azure is a leading family of public cloud services that allows you to utilize infrastructure, virtual servers, and critical applications hosted on Microsoft's extensive cloud. Azure includes over 100 cloud-based services such as the ability to host Windows and Linux-based virtual machines, on-demand cloud storage, messaging, app development with Visual Studio, and data backup. Progent can assist you to deploy virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, unify identity control with Azure Active Directory, and plan backup and restore systems with Azure Backup. Progent's cloud experts can also help you establish protected connections to Azure services for at-home workers by setting up and debugging firewall appliances and VPN IPsec tunnels. To find out about Progent's expertise for Microsoft Azure, go to Azure consulting services.
Microsoft 365, previously called Office 365, is Microsoft's growing suite of client productivity software and cloud services available by subscription. Microsoft apps and services are marketed in a selection of plans intended for customers ranging from students and small offices to large enterprises. Progent offers quick and easy remote contact with experts familiar with Microsoft 365-compatible client devices based on Windows, Mac, iOS, and Google Android technology. Progent's experts can assist you to assess the numerous subscription plans offered with Microsoft 365 and deploy 365 applications for your at-home workers to achieve top business value. To find out about Progent's consulting expertise for Microsoft 365, visit Microsoft 365 consulting services.
Microsoft 365 Exchange Online is one of the most popular applications in Azure-hosted Microsoft 365 product line. Exchange Online offers the benefits of reduced costs for data center infrastructure, easier management, on-demand scaling, high availability, and additional advantages inherent with public clouds. Microsoft has designed Microsoft 365 Exchange Online to operate seamlessly with on-premises Exchange environments, allowing customers to create hybrid information systems. Progent's Exchange experts can provide occasional assistance to guide you through tough technical bottlenecks and also offer comprehensive project management services to ensure your at-home workers have easy and secure access to your Exchange Online environment. For details Progent's expertise for Exchange Online, see Microsoft 365 Exchange Online configuration and troubleshooting consulting.
Amazon AWS is a trailblazer in the public cloud market and is the world's top provider of cloud services. Progent offers rapid and affordable online contact with cloud integration experts who can assist your business to plan, deploy, maintain, and debug hybrid information networks that integrate Amazon AWS cloud-based services with on-premises data centers and with other popular cloud platforms like Azure. Progent also can provide access to Cisco-certified CCIE networking consultants to assist you to build a high-uptime network model so your employees have a productive computing environment whether they are working from your headquarters, a branch office, at home, or on the road. For details about Progent's consulting services for Amazon AWS, visit Amazon AWS consulting expertise.
Google Cloud (GCP) is a leading set of cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can assist your organization to expand your existing IT assets with the Google Cloud, and Progent's database experts can help you make your critical apps cloud friendly so your remote workers can take full advantage of Google Cloud Platform services. Progent's consultants can assist you to set up VMs on GCP Compute Engine, plan an efficient storage system with Google Cloud Storage services, and streamline identity management for at-home workers with Google Cloud Identity services. Progent can also help your business to use GCP's management tools to administer and monitor your Google Cloud environment. For information, go to Google Cloud Platform consulting support.
Help Desk Support for Remote Workers
An emergency, company-wide transition to a telecommuter workforce, which might be driven by a pandemic or as a component of a disaster recovery plan, can overwhelm even the most efficient in-house Support Desk. Progent's Help Desk services allow organizations to outsource or augment their Call Center by using Progent's online Technical Response Center team.
- Progent's Standard Call Desk services utilize Progent's nationwide network of online IT support specialists combined with world-class ticketing and tracking technology to provide an affordable, state-of-the-art Help Desk Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that handles all aspects of remote Level 1 PC technical support from initial service requests through ticket creation, screen sharing, problem resolution, and reporting. A browser-based User's Service Portal enables telecommuters to track or edit the status of their active trouble tickets, enter details, and upload screen captures or attachments. Support services are provided at a substantial price reduction off Progent's ordinary Level 1 technical service charges, and Progent makes available the option of rapid hand-off to Level 2 and Level 3 IT specialists to deal with complex problems. For details, see Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Help Desk Call Center Supplemental Service enables you to augment your current Help Desk organization by sharing delivery of Help Desk Call Center support seamlessly between your in-house support organization and Progent's nationwide roster of PC support technicians and subject matter experts. Progent's co-managed Call Center service uses a co-sourcing support model based on the leading professional services automation tool for handling help requests and trouble tickets, assigning responsibility, tracking progress, and generating management reports. For details about how Progent's Call Center Augmentation Services can help your business to deliver world-class IT support to your at-home workforce, see Progent's Call Center augmentation Services.
Security for At-Home Workers
Work-from-Home (WFH) workers commonly utilize their own devices and often work in an unsecured physical environment. This situation increases their susceptibility to malware threats and requires careful deployment of corporate firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, thorough end-user training, and the development of policies based on leading practices. Progent's seasoned team of data security solutions experts can assist you to design, implement and manage a compliant security solution that guards vital IT assets in networks that incorporate an at-home workforce.
Firewalls enable companies to create a network environment that can be securely utilized by on-premises users and by telecommuters, mobile employees, suppliers, customers, and the public. Next-generation firewall appliances allow you to configure and manage different permissions to various groups of users and to expand your IT network and modify your security profile as your business evolves and as network attacks become increasingly complex. Progent supports both new and older firewall devices from all major vendors like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. For details about Progent's firewall integration expertise, see firewall configuration and support expertise.
Online Endpoint Security Monitoring makes it easy to watch over the disparate computers utilized by remote workers and either reject or spot and mitigate the latest threats such as ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight software agent is installed on every secured endpoint, monitoring all activity and using advanced machine learning and full execution context from SentinelOne to detect zero-day threats before they can spread. When a cyberattack is discovered, ProSight Active Security Monitoring instantly disconnects the impacted endpoint from the network to quarantine the threat. Because the ProSight Active Security Monitoring software agent is self-contained, endpoints remain protected even if they are disconnected from the Internet. Progent is a SentinelOne Partner, reseller, and integrator. For more information about ProSight Active Security Monitoring, visit remote endpoint monitoring for remote workers.
Progent's Duo MFA Service Plans incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Android, and other personal devices. With 2FA, when you sign into a protected application and give your password you are requested to confirm your identity via a unit that only you have and that is accessed using a different network channel. A broad range of out-of-band devices can be used as this second form of ID validation including a smartphone or watch, a hardware token, a landline phone, etc. You may register several validation devices. For details about Duo identity authentication services, go to Duo MFA two-factor authentication services for at-home workers.
Security Audits can evaluate the vulnerability of your information system to all types of external and local security threats for an environment that includes an at-home workforce. Progent can run online, automated cybersecurity inventory scanning for quickly and economically detecting a broad range of security holes that can be found over the Internet. Progent's endpoint security assessment experts, which can be managed by security professionals with top certifications such as CISM, CISSP, and GIAC, can assist you to evaluate your workflows and governance policies and assess your IT infrastructure to enable you to design the highest level of security for your at-home workers.
Horizon3.ai's NodeZero Pentest Platform is a breakthrough penetration test (pentest) product family that supports automated testing of your at-home connectivity solution and your internal and perimeter networks to help you expose, rank, remediate, and verify cybersecurity weaknesses before threat actors can take advantage of them. Progent's pentest experts can assist you to use NodeZero to perform thorough pentests of your perimeter and your internal network so you can evaluate your current security posture. Progent can also assist you to strengthen your network security and can help you to plan and implement a unified cybersecurity strategy that simplifies management and provides maximum protection for on-premises, multi-cloud, remote, and perimeter IT assets. To learn additional information about Progent's vulnerability analysis services powered by on NodeZero's penetration test platform, refer to Consulting Services for NodeZero's Pentest Platform.
Download White Paper: Securing a Work-From-Home Network
To view or download a white paper describing key areas to concentrate on for protecting a network that supports work-from-home staff, click:
Securing a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection for Telecommuters
Data Protection involves saving and recovering critical information in order to avoid data loss and reduce recovery time and effort in the event of storage failures resulting from equipment breakdowns, software hiccups, user mistakes, cyber attack, or any other reason. Reliable data protection strategies can be particularly challenging to design and maintain in hybrid environments that combine private data centers, cloud resources, and at-home workers.
- Backup/Recovery strategies for remote workers must cover multiple kinds of personally owned endpoints. Progent can provide quick remote access to consultants familiar with a broad range of products for backing up Windows, Apple Mac and Linux/UNIX servers and desktops as well as laptops, iPads and smartphones. Popular backup/restore products supported by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To back up resources spread across a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud-based storage and includes granular recovery and centralized management.
- Disaster Recovery/Business Continuity plans commonly anticipate scenarios that require a quick changeover to telecommuting. Progent's senior disaster recovery preparedness consultants and business continuity specialists can assist you to create, document and test a DR/BC strategy that includes the process of moving to telecommuting.
Unified Management for At-Home Workers
Microsoft has renamed and rebundled its endpoint management platforms under the title Endpoint Manager, which encompasses Intune for cloud-based management of remote devices and Configuration Manager for managing on-premises computers. Endpoint Manager features a unified environment for safeguarding corporate data by controlling on-premises, mobile, and at-home endpoints.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Configuration Manager. Intune is a cloud service for managing and securing mobile computers and applications. Managed endpoint devices can be personally owned or business owned. IT admins managing the enrolled endpoint devices of at-home workers can use Intune to deploy and validate applications on devices, push updates and certificates, configure policies for permission to access information and resources, manage passwords, create VPN tunnels, determine how telecommuters share data, establish threat defense, verify compliance, and wipe corporate data from missing, stolen or deactivated endpoint devices. Intune works with iOS, Android, Windows, and macOS/OS X endpoints. For details about Microsoft Intune and to find out how Progent can help your company to use Microsoft's Endpoint Management to administer the endpoint devices of your at-home workforce, go to Intune mobile endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized MDM platform that helps network administrators to keep offsite endpoints up to date and secure. Workspace ONE incorporates VMware AirWatch for centralized endpoint administration along with VMware's Horizon virtual application delivery platform for identity control, application management, and setup management of endpoint computers. Workspace ONE runs with endpoints powered by Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site deployment through a perpetual license. Key capabilities of Workspace ONE include fast remote provisioning of out-of-the-box notebooks, immediate onboarding of new users, policy set up and enforcement for all classes of endpoints, aggregated management reporting and performance analytics, email encryption, and seamless integration with Microsoft apps and cloud-based products. For details about Progent's support for VMware Workspace ONE, refer to VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and maintaining a productive telecommuter environment for your Baton Rouge, Louisiana organization, phone
An index of content::
Windows Server 2022 Disaster Recovery Consultants
Windows Server 2022 Windows Admin Center Remote Troubleshooting
Progent's certified Windows Server 2022 consultants can help your organization to plan and implement an efficient migration to Windows Server 2022 using a self-hosted network architecture or a hybrid model that integrates cloud-hosted Windows Server on Azure with a datacenter-based installation of Windows Server 2022.
Power BI Service Developer
Power BI Security Development Firm
Progent's Power BI experts can help you to design, deploy, maintain, enhance or troubleshoot your Power BI solution. Progent can also assist you to prep your target data for Power BI visualizations. Progent can help you implement and manage a local, cloud, or hybrid network model to run Power BI.
Microsoft Office XP Networking Companies
Biggest Microsoft Office XP Software Consulting
Progent's IT outsourcing packages offer affordable computer support for small organizations. Whether it involves planning network infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out a new email system, monitoring your network, or building a web-based eCommerce solution, outsourcing your network engineering services can reduce costs and eliminate risks, permitting network support expenses to grow in a more linear and controlled fashion than is feasible by building up a large, all-purpose internal IT staff. Progent's Outsourcing White Paper and datasheets explain how Progent can help you create a secure and robust network architecture for your vital applications based on Microsoft Windows.
Work from Home Computer Consulting
Work at Home On-site Support
Progent has two decades of background helping small and medium-size organizations to plan, deploy, tune, administer, and troubleshoot IT networks that support remote workers.
Network Support Progent's Management Team
Progent Management Team Outsourced IT Management Services
Progent's management team consists of industry professionals with decades of background providing network consulting, technical support, and long-term information system planning to organizations ranging from startups to global enterprises. Great support requires great personnel, and Progent has assembled a management staff that can provide customers with the top service value in the industry.
Les Kent has a 35-year track record of successful technology integration, corporate administration, marketing, and operations. He has demonstrated a knack for creating sophisticated IT solutions in his roles as as a system designer, application developer, project manager, deployment consultant, and troubleshooter for small businesses, new ventures, and global enterprises.
Virtual Server Technology Specialists
Virtual Server Specialists
Server proliferation puts pressure on network budgets and management resources. Server consolidation through a virtual architecture offers lower TCO of hardware and faster return on investment, more leveraged utilization of servers, simplified operations, increased network uptime, and easier management. Typical uses for virtual servers include hardware consolidation, low-cost hosts for mission-critical legacy software running on outdated operating systems, and inexpensive isolation of program development or evaluation environments from on-line systems.
Engineers ProSight client credential management
password management system Consultants
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to create, maintain, find and safeguard data related to your IT infrastructure, procedures, business apps, and services. You can quickly locate passwords or IP addresses and be warned automatically about upcoming expirations of SSL certificates ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save up to 50% of time spent looking for vital information about your network. ProSight IT Asset Management features a centralized location for holding and sharing all documents required for managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you're planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the knowledge you need as soon as you need it.
Internet Security and Acceleration Server 2006 Computer Engineer
Internet Security and Acceleration Server 2006 Support and Setup
ISA 2006 is a comprehensive gateway that provides a fully integrated application layer firewall, virtual private network, and web caching platform for protecting the Internet-facing networks of any sized business against a broad range of attacks. Progent's Microsoft Internet Security and Acceleration Server support professionals can show you how to design, cost-justify, test, implement, configure and manage the Standard or Enterprise version of ISA Server 2006 on your information system.
SentinelOne Malware Forensics Experts Network Consultant
SentinelOne Endpoint Detection and Response Consulting Services
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that includes machine learning technology and advanced services to provide cutting-edge endpoint detection and response (EDR).
Azure and iPhone integration Consultancy
Consultant Microsoft Azure hybrid cloud solutions
Progent can assist companies of all sizes to move all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify network administration and lower hardware expense. Microsoft Azure offers a wealth of public cloud services and Progent can help you to evaluate the benefits and limitations of different cloud computing models you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure that you avoid the common mistakes small organizations make when migrating to a public cloud. Progent can assist you to set up VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and VPN tunnels and to integrate Apple iOS devices and Android handhelds.
At Home Workers Data Protection Online Support
Top Online Troubleshooting Offsite Workers Data Protection
Progent can help small and medium-size organization to plan, configure, verify and manage backup solutions for remote workers.
WatchGuard Firebox M270 Firewall Firewall Configure
WatchGuard Firebox T-Series Firewall Network Consultant
Progent provides support expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and maintain a WatchGuard Firewall appliance that aligns with your security needs and budget. Progent can help you to manage legacy WatchGuard firewalls or migrate efficiently to modern WatchGuard firewall solutions.
Top Ranked Online Support Services Redhat Linux
Services PCLinuxOS Linux
Progent's Linux support services offer small companies and developers support for administering and supporting Linux systems that coexist with Microsoft-powered networks. Progent offers your organization contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This wide range of expertise offers you a convenient single source to help you build and manage a secure and reliable mixed-platform network and communications environment that supports Linux and Microsoft interoperability by integrating Windows with leading Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.
SQL Server 2012 xVelocity Online Support
Urgent PowerPivot for SharePoint Technology Consulting Services
Progent can provide the expertise of certified consultants and experienced software programmers, database administrators, project management experts, Cisco-certified network architects, disaster recovery specialists, and security professionals to help you to assess the potential advantages of Microsoft SQL Server 2012 for your business, install test systems at your site or at Progent's lab, design and carry out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from other RDBMS solutions, and configure an efficient and safe IT infrastructure that helps you maximize the business benefit of SQL Server 2012.
Helpdesk Sharing Information Technology Consulting
Virtual Support Desk Consultants
Progent's Standard Help Desk Services provide an end-to-end service desk solution that manages all aspects of online Level 1 desktop technical support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Help Desk services are offered at a substantial discount from Progent's regular Level 1 desktop service rates, and Progent can provide the option of fast as-needed escalation to Level 2 and Level 3 experts to resolve the most problems.
Internet Security and Acceleration Server Support Services
ISA Server Professional
Progent's Microsoft-certified ISA Server consulting experts have broad experience developing Microsoft-based security solutions for information systems with multiple sites, mobile workers, and mission-critical eCommerce applications. A Progent ISA Server engineer is ready to help your small or mid-size business design and implement a configuration of Microsoft ISA Server 2004 that supports your information protection requirements without limiting your network.
Small Business Solutions Provider
Small Business Computer Consultancy Companies
Progent is a leading innovator in cost-effectively providing world-class IT help to small companies. Progent's achievement in addressing the network support needs of the historically underserved small business sector is the combined result of major technical and operational breakthroughs that have removed a great deal of the conventional expenses out of administering network service, injected unmatched technical skill into the support mechanism, and significantly accelerated the solution process.
ASA 5500-X Firewall Consultants
Cisco ASDM for Firewall Management Online Technical Support
The new ASA 5500-X Family of firewalls with Firepower Services offer significantly more value than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-premier CCIE network consultants can assist you to manage your current PIX or Cisco ASA 5500 security appliances and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, deploy, optimize, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Consulting Services Cisco Firewalls
Cisco PIX Upgrade Support Outsourcing
Cisco's PIX Series firewalls have reached end of life and Cisco may no longer support these legacy devices. Progent still offers consulting support for Cisco's PIX firewalls to help you with maintenance and Progent can in addition help you determine whether to move up to the latest firewall technology available from Cisco. Progent's Cisco technology experts can help you plan and implement an efficient upgrade to Cisco ASA 5500-X Series firewalls based on industry best practices.
MCSE Expert Certified Windows Server 2003 Services
Consultants Windows Server 2003
The service background of Progent's certified Windows Server consulting team, with an average of more than 11 years of support in Microsoft technology, ensures you success in selecting the version and configuration of Windows 2003 Server that matches most closely with your business strategy. Progent can also help you with designing, installing, administering and supporting sophisticated IT solutions powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 or Microsoft Windows NT.
24-7 Specialists macOS Remote
macOS Online Consultancy
Progent offers national online help and troubleshooting services for companies that run macOS and OS X networks or whose information systems feature a mix of Mac and Microsoft Windows technology. Progent's experts offer Mac clients a range of IT services including desktop assistance, upgrading to the most recent edition of macOS from legacy editions of Apple macOS or OS X, plus expertise with Mac applications. Progent can also help you with iPhone and Apple iPad integration and management, or moving to Apple's iCloud services. Remote technical support provides maximum return for your information technology budget by preserving client efficiency and shortening the time billed for network analysis and repair. Sophisticated online access tools and skilled service specialists and consultants combine to enable Progent to handle the majority of network issues without wasting time and money by traveling to your location. In the vast majority of situations your network issues can be dealt with over the phone or through a combination of telephone support and online access. Progent can put you in touch with Cisco CCIE infrastructure experts and CISA and CISM premier security professionals to assist you with the most challenging system problems.
Open Now ASA Firewalls Troubleshooting
ASA Firewalls Online Support
Progent's Cisco-Premier technology experts provide professional PIX Firewall consulting services encompassing design, integration and support of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers robust user and application policy enforcement, mutlivector attack security, and secure access services. Ranging from small, plug-and-play desktop appliances for small businesses and home offices to scalable gigabit appliances, Cisco PIX firewalls provide a healthy combination of security, performance and reliability for business networks of all sizes. PIX firewalls are build around a hardened, purpose-built operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide multiple integrated security and networking services, including powerful application-aware firewall services, Voice over IP and multimedia security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible management solutions. Progent's Cisco experts can help you select and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Specialists Ryuk ransomware protection
Emergency Consulting Netwalker ransomware recovery
Progent's ransomware consultants can assist your business to assess your ransomware vulnerability, remotely monitor and protect your network, help with negotiating a settlement with a hacker, and rebuild a network damaged by a ransomware cryptoworm like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Home Based Microsoft Consultant Freelancing Job
Benefits for Home Based Network Consultant Telecommute Jobs
Progent's compensation structure is based on contribution, so just like being an independent contractor, your earnings are directly tied to your work effort. Some of our support staff stress quality of life and choose to work at an easy pace, utilizing our flexible calendar to follow personal pursuits such as hiking, car racing, skiing, surfing, vacations, or sharing free time with family and friends. Others take advantage of the chance to earn major bucks via hard work and extended days. Progent completely supports both ends of the spectrum and any point in between.
Server Training
Top Rated Server Skills Transfer
Progent is committed to knowledge transfer from Progent's support experts to clients. By educating clients to deal with problems that are within their comfort zone, Progent can concentrate on providing high-value skills where Progent has little competition. Medium-size companies who work with trusted independent consultants or who employ internal support personnel benefit when Progent transfers information about critical technology and proven methodologies to make their networks more robust, protected, and productive.
Immediate Engineer Dynamics GP ODBC
Emergency Dynamics GP ODBC Services
Progent's background providing Microsoft .NET services and SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms enable Progent to design custom mission-critical applications and eCommerce environments that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting services can show you how to create reports that allow you to analyze your business more effectively, transforming raw information into valuable insights into your company and customers.
Duo Zero Trust Cybersecurity Professional
ProSight Duo MFA Network Consulting
Progent's Duo service plans utilize Cisco's Duo technology to protect against password theft by using two-factor authentication. Duo enables single-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.
Consultant Anti-Spam
24x7 Anti-Spam Support and Help
E-Mail Guard by Postini provides constantly upgraded spam and virus blocking, content filtering, and security from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini aggregator and support specialist. If your business is too small to purchase for a regular Postini license, you can still have access to Postini's Perimeter Manager technology through Progent's E-Mail Guard spam filtering and virus defense aggregation program. Progent's certified e-mail protection professionals can help you devise an email safety plan that features antispam and virus defense technologies and policies.
Support Hybrid Configuration Wizard
Hybrid Microsoft 365 and Exchange Remote Technical Support
Microsoft allows you to create transparent hybrid environments that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist your organization with any facet of designing, implementing and troubleshooting your hybrid Exchange solution. Progent's Exchange consultants can deliver occasional expertise to help you through stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is carried out on schedule and on budget.
Altaro Microsoft 365 Total Mailbox Backup Support
Online Troubleshooting Hornetsecurity Altaro M365 Mailbox Backup
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files residing on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered endpoints.
High-Availability Failover Clustered Servers Troubleshooting
Windows Server 2008 Failover Clustering Consulting Services
The clustering feature set built into the high-end versions of Windows Server 2008 is dramatically redesigned to simplify the deployment, setup, and maintenance of server clusters that offer greater levels of system dependability, protection, efficiency, and flexibility. New or enhanced features include cluster verification, revamped configuration and deployment, unified cluster administration, new cluster architecture for maximum availability, hardened protection and quorum structure, elimination of failure points, more disk and memory capacity, and enhancements for geographically dispersed clusters. Progent's consultants can help you assess the advantages of Windows clustering, plan and implement a deployment, train your IT staff to administer your failover clusters, provide ongoing consulting and support services, and produce and validate a disaster recovery procedure.
Small Business Setup Consultancy Services
CISSP Certified Security Small Business installation and Administration
Progent is a pioneer in cost-effectively providing enterprise-class network support to small businesses. Progent's achievement in addressing the IT service needs of the chronically underserviced small business sector is the cumulative result of key technical and process innovations that have removed much of the traditional costs out of administering network support, added unmatched professional expertise into the support system, and significantly accelerated the repair process.
Microsoft Configuration Manager Maintenance
Outsourcing Companies Configuration Manager
Progent's network engineers can help you to streamline desktop update and patch management by delivering expertise with administration solutions like Configuration Manager, SMS 2003, and Windows Server Update Services.
Microsoft Office 2019 Small Business Network Consulting Company
Word 2016 Networking Help
Progent's Office and Microsoft 365 consultants can help businesses of any size to integrate Office desktop and Microsoft 365 applications including Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a cohesive solution that offers quick ROI and enables improved business outcomes. Progent can help your company to integrate Microsoft Office or Microsoft 365 apps with each other and with other core Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent can also help you to fix compatibility issues between different releases of Microsoft Office desktop and offers live online instruction to individual users or teams.
SCDPM 2012 and Hyper-V Configuration
24-7 SCDPM 2012 Upgrade Support Outsourcing
Progent's Microsoft-certified consultants can provide remote or onsite expertise to assist organizations of any size to design, implement, manage, and troubleshoot a backup/recovery solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older releases of SCDPM or from another backup platform, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud, or hybrid environments. Progent offers as-needed help for resolving especially stubborn issues, or comprehensive project management support. Progent's consultants can also assist you to incorporate Data Protection Manager into an enterprise-class disaster recovery strategy.
24/7 Q and A about Recruiter Cisco Consultant Freelance Jobs
Q&A about Network Engineer Telecommuter Job
To see answers to frequent questions about becoming employed by Progent, go to Working with Progent Frequently Asked Questions.
24x7 Microsoft SQL Server 2008 Support Services
SQL Server 2008 Professional
Microsoft SQL Server 2008 offers indispensable, standardized tools to computer experts and network users, lessening the complexity of designing, integrating, administering, and using enterprise data and analytical programs in environments ranging from handheld devices to enterprise data systems. The complexity and integration demands of Microsoft SQL Server 2008 require a network consultant with real-world experience and wide knowledge in planning and building information-based, end-to-end business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft technology, ensures you success in designing, configuring and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
WatchGuard Firebox M470 Firewall Evaluation
WatchGuard Firebox M670 Firewall Security Firm
Progent provides consulting services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and maintain a WatchGuard Firewall product that aligns with your security requirements and budget. Progent can help you to manage legacy WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewall solutions.
.NET macOS Designer
.NET Android Programmer
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development environment and are able to create or update .NET apps quickly and affordably.
MySQL Enterprise Edition Integration
MySQL DBA Engineers
Progent can provide affordable remote access to an Oracle MySQL RDBMS administrator or software programmer and can help businesses of any size to configure and manage MySQL within a robust IT environment that offers high levels of performance, expandability, and security. Progent also has proven skill assisting companies migrate databases from an Oracle environment to MySQL.
Professionals Exchange 2007 to Exchange 2010 Upgrade
24-7 MCSE Expert Certified Exchange 2010 Migration Consultants
Progent's Microsoft-certified engineers can provide affordable online and onsite help to implement your upgrade to Exchange 2010, generate extensive documentation of your new messaging system, train your network support staff and end users to get them up to speed rapidly on Microsoft Exchange 2010, and offer continuing administrative services and engineering help. Progent's consultants can also assist you to migrate from Exchange Server 2010 to Exchange Server 2013 or Exchange 2016.
Online Help Firepower NGFW Firewalls
ASA Firepower Support Outsourcing
Cisco's Firepower NGFWs Firewalls provide a major performance improvement compared to Cisco's popular ASA 5500-X firewalls and offer unified management and automation of advanced security capabilities such as application visibility, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can help you to plan and execute a smooth upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's cloud-based services to create and centrally control IT ecosystems that include branch offices, data centers, and cloud resources.
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