Baton Rouge Work from Home Employees Connectivity Advisor
Solution Design, Integration, Management and Help Desk Consulting and Support Services
Enlarging your at-home workforce can have a major impact on IT infrastructure, security, and company processes. Progent has two decades of background assisting SMBs to design, configure, manage, optimize, and troubleshoot IT environments that support a remote workforce. Progent can help your Baton Rouge organization to select the right technologies and adhere to leading practices in creating and operating a secure virtual solution for teleworkers that promotes collaboration and delivers top value. Progent can provide support services ranging from as-needed expertise for helping you past occasional technical roadblocks to full project management to help you successfully complete business-critical initiatives.
Progent can help Baton Rouge, Louisiana organizations to with any facet of creating a high-functioning work-at-home environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk services, security monitoring, backup/restore solutions, and streamlined management.
Infrastructure for Telecommuters
Configuring the physical and software infrastructure needed to support a remote work environment can be especially challenging if you must accommodate a combination of personal equipment such as PCs and laptops, Internet routers, and Wi-Fi APs from various vendors and with a variety of operating systems and firmware releases. Progent's background providing remote help for both outdated and current IT products in remote office solutions allows you to make cost-effective use of your existing infrastructure and offers ready access to expertise for making necessary upgrades. Services available from Progent to assist you to implement a high-functioning work-at-home ecosystem include:
- VPN connectivity makes it possible to create a safe connection for authenticated at-home employees to use IT assets situated at your corporate data center or in the cloud. Progent's consultants can assist you to configure and manage VPN access between your at-home workforce and your key IT resources by providing online VPN integration support. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can help your remote workers to utilize Cisco's popular AnyConnect client software to provide secure VPN tunneling for a broad range of endpoint devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) products enable a teleworker to view and use a data center PC's desktop. This provides IT managers substantial control over the computing ecosystem of telecommuters and offers them a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect home networks to the Internet and support VPN connections, home wireless connectivity, and firewall services. Progent offers top-tier online consulting for integrating home routers from all major manufacturers. See router integration support from Cisco-certified consultants.
- Home Wireless networks, typically shared by an entire household and visitors, are frequently used by telecommuters to connect to their router for work. This can create performance and cybersecurity issues. Progent can help businesses to mitigate these problems by providing expertise that include Cisco Aironet configuration expertise, Cisco Meraki WiFi installation consulting, and Ubiquiti WiFi access point integration assistance.
- Internet connectivity solutions impact the performance and reliability of connections between at-home workers and the company network. Business-critical applications might demand backup Internet access in case the primary connection breaks. Progent offers expertise for picking service providers, selecting sensible service bundles, and integrating redundant Internet connections. See Internet connectivity solutions.
VoIP Solutions for At-Home Workers
Expanding the company phone environment to accommodate remote users is critical to maintaining an effective work-at-home solution. A variety of cloud-based digital PBX products are popular with small and mid-size businesses to support remote users. Many larger organizations depend on Cisco's modern or legacy products for VoIP management. Progent can help businesses of any size to design or tune a telecommuter VoIP service that provides the flexibility, convenience and protection needed for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to assist organizations tune their current Cisco IP voice environments to handle a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end telephony features to devices like VoIP phones, media processing platforms, Voice over IP gateways, and multimedia apps deployed throughout the network. Unified Communications Manager supports other combined media services like messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's CUCM support, visit Cisco Unified Communications Manager expertise.
- CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent can help your company to support your existing CallManager deployment or upgrade efficiently to Cisco's modern IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other older IP voice products, visit Cisco CallManager expertise.
- Cisco IP Gateways provide connectivity with public telephony networks and with users working outside the corporate perimeter like telecommuters. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration consulting.
- Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN architecture to work with these VoIP solutions and provide on-demand deployment and debugging expertise.
Video Conferencing for Teleworkers
A broad range of voice/video conferencing products from leading technology companies support online meetings, video and voice conferencing, chat sessions, and screen/content sharing for both onsite workers and at-home workers. Many companies utilize a mix of products to meet the needs of their different partners and customers. Progent's communications experts can help you to maintain your existing voice/video conferencing ecosystem and optimize the engagement of your remote workforce.
- Skype for Business is Microsoft's popular communications product that enables presence, instant messaging, audio and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can assist you to set up and maintain Skype for Business client software to support your at-home employees. To learn more about Progent's support services for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's multiuser video calling app for compatible iOS and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Current editions of FaceTime allow as many as 32 simultaneous users for voice/video sessions. To learn more about Progent's support expertise for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference and training. To learn more about Progent's support services for Webex as well as for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features such as IP voice and video conferencing, persistent threaded chat, plus file sharing. For details about Progent's support expertise for Teams and for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these products and help your business to tune your WAN infrastructure to host them.
Microsoft Integrated Collaboration Software for At-Home Workers
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Office and Microsoft 365 suites, providing a rich environment of applications that deliver a consistent user interface for exchanging data and ideas throughout a corporate network and on a wide range of endpoint computers. Progent has provided online consulting services for Microsoft SharePoint and Exchange Server since their original releases and can help your company to tune these critical collaboration products to optimize the productivity of your remote workforce.
SharePoint uses web entities to facilitate collaboration and knowledge delivery by offering policy-driven delivery of data, business processes, and tools for looking through company-wide business data. SharePoint enables you to build secure web portals that allows remote workforce to view and update consolidated corporate intelligence via Intranets (Wikis), Blogs, social networking web sites, and Web Parts (Widgets). To find out about Progent's SharePoint support services, refer to SharePoint configuration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange support services, refer to integration consulting services for Exchange Server.
OneDrive is Microsoft's shared cloud-based file hosting and synchronization service, similar to GoogleDrive. At-home users can save files to the OneDrive service, and colleagues can access them securely through a web browser. Included with Office and Microsoft 365, OneDrive allows remote workers to jointly author files. Edits made offline are uploaded when you reconnect to the Internet. To find out about Progent's consulting services for Microsoft OneDrive, see Microsoft Onedrive configuration experts.
Public Cloud Integration Services for Telecommuters
Progent can provide fast and affordable online assistance for enabling businesses to build, maintain and optimize cohesive hybrid network models that incorporate internal data centers, remote workers, branch offices, plus cloud services. Progent offers expertise for all modes of cloud service delivery including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service. Progent can help remote workers fix problems with public cloud connectivity, authentication, and security.
Microsoft Azure is a leading platform for public cloud software and services that allows you to utilize infrastructure, servers, and key apps hosted on Microsoft's extensive cloud. Azure features over one hundred cloud-based services such as hosting for Windows and Linux-based VMs, on-demand cloud storage, email and messaging, app development with Visual Studio, and backup/restore. Progent can assist you to set up virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity management with Azure Active Directory, and design data backup and restore systems with Azure Backup. Progent's cloud experts can also help you establish protected access to Azure for at-home workers by setting up and troubleshooting firewalls and VPN IPsec tunnels. For details about Progent's support services for Azure, see Azure consulting.
Microsoft 365, previously called Office 365, is Microsoft's growing suite of client productivity software and cloud-based services offered by subscription. Office apps and cloud services are provided in a variety of bundles designed for users ranging from individuals and households to major enterprises. Progent offers fast and affordable remote contact with consultants familiar with Microsoft 365-compatible client devices running Windows, Mac, iOS, and Google Android technology. Progent can assist you to evaluate the numerous subscription plans available for Microsoft 365 and deploy 365 applications for your telecommuters in a way that delivers maximum business value. For details about Progent's support services for Microsoft 365, visit Microsoft 365 integration expertise.
Microsoft 365 Exchange Online is one of the most widely used applications in the Microsoft 365 product suite. Exchange Online offers the benefits of lower costs for physical infrastructure, simplified management, dynamic scaling, high reliability, and additional advantages associated with cloud computing. Microsoft has engineered Exchange Online to operate seamlessly with on-premises Exchange environments, allowing customers to build hybrid information systems. Progent's certified Exchange experts are available for occasional assistance to get you through tough IT roadblocks and also offer comprehensive project management outsourcing to make sure your at-home workers have convenient and secure access to your Microsoft 365 Exchange Online environment. To find out Progent's consulting expertise for Microsoft 365 Exchange Online, see Microsoft 365 Exchange Online configuration and support expertise.
Amazon Web Services (AWS) is a pioneer in the public cloud market and is the industry's leading source of cloud-based services. Progent can provide quick and economical online contact with cloud integration consultants who can help your business to plan, implement, manage, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud services with local data centers and with other public clouds like Microsoft Azure. Progent also offers access to Cisco-certified CCIE networking consultants to help your company to build a high-availability network model to make sure your users have a consistent computing experience regardless of whether they are working from your main office, a branch office, from home, or on the road. For details about Progent's consulting services for Amazon AWS, visit Amazon AWS integration services.
Google Cloud Platform is a leading set of cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help your business to expand your existing IT assets with the Google Cloud Platform, and Progent's database consultants can show you how to make your mission-critical applications cloud friendly so your teleworkers can take full advantage of Google Cloud Platform services. Progent's consultants can assist your business to deploy virtual machines on Google Cloud Compute Engine, design a cost-effective storage system with Google Cloud Storage services, and streamline access management for remote workers with GCP Cloud Identity services. Progent's experts can also help your business to use GCP's management tools to administer and track your Google Cloud ecosystem. To find out, visit Google Cloud Platform integration expertise.
Help Desk Call Center Support for Remote Workers
An emergency, enterprise-wide transition to a from-home workforce, which could be motivated by a pandemic or as a component of a disaster recovery plan, can overstretch even a high-performing internal Call Center. Progent's Help Desk Call Center services make it possible for businesses of any size to outsource or augment their Call Desk by using Progent's online Technical Response Center team.
- Progent's Standard Help Desk Call Center services utilize Progent's nationwide network of remote IT support specialists along with world-class trouble ticketing and tracking technology to offer an affordable, modern Call Desk. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all facets of remote Level 1 desktop technical support from help requests to trouble ticket generation, screen sharing, issue resolution, and incident reporting. A web-based User's Service Portal enables at-home employees to monitor or revise their active trouble tickets, enter details, and append screenshots or relevant files. Support services are delivered at a significant discount off Progent's ordinary Level 1 desktop support rates, and Progent makes available the option of rapid escalation to Level 2 and Level 3 support experts to deal with advanced issues. To learn more, see Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Call Desk Augmentation Service enables your business to expand your existing Help Desk Call Center staff by sharing responsibilities for Help Desk support transparently between your in-house support personnel and Progent's extensive pool of PC support technicians and subject matter experts. Progent's shared Support Desk service is based on a collaborative support solution utilizing the leading PSA tool for managing service requests and ticketing, establishing ownership, monitoring progress, and generating reports. To learn how Progent's Help Desk Augmentation Services can help your business to deliver world-class desktop support to your at-home workforce, see Progent's Call Desk augmentation Services.
Security for Telecommuters
Work-from-Home employees commonly use their personal computing devices and usually operate in an unsecured physical area. This increases their susceptibility to cyber threats and requires judicious deployment of corporate firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, thorough end-user education, and the creation of security policies based on best practices. Progent's seasoned team of IT security solutions experts can help your business to plan, deploy and maintain a compliant security solution that protects critical information resources in environments that include at-home workers.
Firewalls enable companies to build a network environment that can be safely utilized by on-premises users and by at-home workers, mobile users, vendors, clients, and the public. Next-generation firewall appliances permit you to configure and control different permissions to various groups of users and to scale your IT network and adjust your cybersecurity posture as your business evolves and as cyber threats grow more complex. Progent works with both new and legacy firewall appliances from all leading vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall support expertise, go to firewall integration and support services.
Online Endpoint Security Monitoring makes it possible to track the various computers utilized by telecommuters and either reject or spot and respond to the latest cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight agent is installed on every protected endpoint, watching all activity and utilizing advanced AI technology from SentinelOne to identify zero-day attacks before they can spread. When an attack is discovered, ProSight Active Security Monitoring instantly disconnects the impacted device from the network to quarantine the threat. Since the ProSight Active Security Monitoring software agent is self-contained, endpoint devices stay secure even when they are disconnected from the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For details about ProSight Active Security Monitoring, go to remote endpoint monitoring for remote workers.
Progent's Duo MFA Managed Services incorporate Cisco's Duo technology to protect against compromised passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification with Apple iOS, Google Android, and other personal devices. Using 2FA, whenever you sign into a protected online account and give your password you are asked to confirm your identity via a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A broad range of out-of-band devices can be used for this added means of ID validation including a smartphone or wearable, a hardware token, a landline phone, etc. You can designate multiple verification devices. For details about Duo identity authentication services, refer to Cisco Duo MFA two-factor authentication (2FA) services for remote workers.
Security Audits can evaluate the vulnerability of your network to all classes of outside and internal security threats for a network that incorporates at-home workers. Progent can run remote, automated security inventory software for rapidly and affordably uncovering a wide variety of security gaps that can be surfaced via the Internet. Progent's endpoint security audit experts, which can be provided by network security experts with top certifications such as CISM, ISSAP, and GIAC, can help you to audit your workflows and governance policies and assess your network architecture to enable you to implement top-level security for your telecommuters.
Horizon3.ai's NodeZero Pentest Platform is a breakthrough penetration test (pentest) product family that can deliver autonomous threat assessment of your at-home connectivity solution and your internal and perimeter networks to help you identify, rank, remediate, and confirm cybersecurity weaknesses before malicious hackers can take advantage of them. Progent's pentest experts can assist you to deploy NodeZero to carry out thorough pentests of your network perimeter and your internal network so you can evaluate your current security posture. Progent's NodeZero experts can also assist you to harden your existing network security and can assist you to plan and implement a cohesive cybersecurity ecosystem that simplifies management and delivers optimum cyber defense for on-premises, cloud-based, at-home, and perimeter IT resources. To find out additional details about Progent's vulnerability analysis services powered by on NodeZero's penetration test platform, refer to Consulting Services for NodeZero's PEN Test Platform.
Download White Paper: Protecting a Work-From-Home Network
To view or download a white paper about key things to concentrate on for protecting an IT environment that supports telecommuters, click:
Securing a Work-From-Home Network White Paper. (PDF - 2.4 MB)
Data Protection for Telecommuters
Data Protection involves backing up and restoring critical data in order to prevent data loss and minimize recovery time in case of storage system failures due to equipment breakdowns, programming hiccups, operator error, cyber attack, or any other reason. Dependable data protection solutions can be especially challenging to design and manage in hybrid environments that combine private data centers, public clouds, and at-home workers.
- Backup/Recovery solutions for an at-home workforce must cover diverse types of personally owned endpoint devices. Progent offers quick online access to experts knowledgeable about a broad array of products for protection Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as notebooks, tablets and smartphones. Popular backup/restore products maintained by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect resources distributed across a hybrid network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery service that utilizes cloud-based storage and includes fine-grained restore and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies typically envision scenarios that call for a rapid switch to telecommuting. Progent's senior disaster recovery preparedness experts and business continuity consultants can assist you to create, document and test a DR/BC plan that includes the process of moving to an at-home workforce.
Unified Management for Remote Workers
Microsoft has renamed and reshuffled its endpoint management products under the title Endpoint Manager, which includes Intune for cloud management of remote endpoints and Configuration Manager for managing local computers. Endpoint Manager offers a unified solution for safeguarding corporate information by managing on-premises, mobile, and home-based endpoints.
Intune
Intune is part of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud service for managing and securing off-premises devices and software. Managed endpoint devices can be user owned or business owned. Network administrators managing the enrolled endpoint devices of teleworkers can use Intune to deploy and authenticate apps on managed devices, push patches and certificates, configure policies for permission to access data and resources, manage passwords, create VPN tunnels, control how telecommuters share information, establish threat defense, ensure security compliance, and erase corporate information from missing, stolen or deactivated endpoint devices. Microsoft Intune works with iOS/iPadOS, Google Android, Windows, and macOS/OS X endpoints. To learn about Intune and how Progent can help your company to use Microsoft's Endpoint Management to manage the endpoint computers of your teleworkers, go to Intune teleworker endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized MDM product that helps network managers to keep offsite endpoints up to date and protected. Workspace ONE incorporates VMware AirWatch for centralized endpoint management along with VMware's Horizon virtual application delivery technology for identity control, application management, and setup management of endpoint devices. Workspace ONE operates with endpoints based on Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site deployment through a perpetual license. Key capabilities of VMware Workspace ONE include fast over-the-air deployment of out-of-the-box laptops, immediate onboarding of new users, policy setting and enforcement for all categories of endpoints, unifies management reporting and analytics, email encryption, and integration with Microsoft apps and cloud-based products. To find out about Progent's support for VMware Workspace ONE, visit VMware Workspace ONE mobile device management consultants.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining a productive work-from-home environment for your Baton Rouge, Louisiana company, call
An index of content::
Windows Virtual Desktop for Mac IT Consultants
Award Winning Support Services VirtualPC for macOS
For companies with a combination of Apple Mac and Windows computers, there are two basic solutions for using Windows-dependent software on an Apple Mac: an external connection to an actual Windows PC or local emulation of a Microsoft Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection Client for Apple Mac enables you to connect a Mac to a networked Microsoft Windows-powered PC to use Microsoft Windows programs and share system resources. Microsoft's Virtual PC for Mac emulates Microsoft Windows on a Mac system so that you are able to use Windows software locally. Progent's Mac technology consultants can assist you to manage these products for using Microsoft Windows applications on your Macs and can also assist your business to evaluate and configure other products for Windows platform simulation.
Consultant System Center MOM
Operations Manager Technical Support Services
Small to mid-sized companies can now get all the advantages of System Center Operations Manager 2007 and also have fast access to Progent's Microsoft certified IT support experts. With Progent's economically priced IT service packages, mid-size businesses can choose a basic co-sourcing service program built around Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small and midsize company information systems enterprise-class reliability, protection and productivity.
Small Business WAP561 Configuration
Biggest CCIE Certified Small Business WAP351 Computer Consultant
Progent's Cisco-certified wireless integration experts can assist organizations to deploy, manage, and debug Cisco Small Business Wireless Access Points.
Emergency IT Services for Service Providers Support and Integration
Emergency Consulting Support for IT Service Firms Computer Engineer
Progent's Reseller Program for IT Service Providers lets you take advantage of Progent's consulting experts under your own brand as a transparent arm of your IT consulting staff.
Integration Firm Apple Certified Desktop Technician (ACDT)
CCA Support Team
Progent provides customers the services of consultants who have been awarded some of the computer industry's most prized certifications. Progent believes that customers deserve to know that their IT support professionals have accredited testing as well as extensive real-world backgrounds so that Progent's clients can use Progent's service with confidence. Often, vendor credentials like the CCIE confers privileges for substantially superior vendor help than is offered to non-certified consultants, enabling Progent to offer clients a better class of IT support. In other cases, major certifications such as CISA or ISSAP for network security can aid enterprise customers to demonstrate compliance with regulatory demands by using the assistance of recognized IT professionals.
Exchange 2003 to Exchange 2010 Upgrade Consulting
Consultant Exchange Server Migration
Progent's Microsoft-certified consulting engineers can help you to determine the value of Exchange Server 2010 for your company and can assist you to plan and carry out an efficient migration to Exchange 2010 from Exchange Server 2003 or Microsoft Exchange 2007 Server that will offer fast return on investment by improving your productivity, cutting the expense of hardware and service, simplifying administration, and integrating your key communications platforms.
Emergency VMware Site Recovery Manager and NSX Consultancy
Consultancy VMware NSX Private Cloud
VMware's NSX virtual network platform allows you to create entire networks in software. NSX permits virtual networks to be deployed in minutes and administered with a high level of automation independent of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, and non-intrusive site relocation, failback and re-protect. Site Recovery Manager also permits transparent testing for disaster recovery, upgrades and fixes and can generate audit reports to verify full service recovery, validate Service Level Agreements and demonstrate compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can rapidly restore the entire logical network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to assist you to plan, configure, test and manage a disaster recovery system based on VMware Site Recovery Manager and VMware NSX.
SQL Integration Firm
SQL Server Capacity Planning Development Companies
SQL Server 2000 is a complete, Web-enabled database and data analysis solution that opens the door to the fast creation of a new generation of high-end applications that can provide your business a critical competitive edge. Microsoft SQL Server 2000 provides built-in support for XML and the capability to query across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft technology, assures you success in planning, installing and supporting Microsoft SQL Server solutions that are well integrated with other applications powered Microsoft's .NET platform.
Progent Management IT Consulting Companies
Network Assessments Progent Management Team
Progent's management team includes industry veterans with years of experience providing network consulting, technical support, and strategic information system planning to organizations ranging from startups to Fortune 500 companies. Great service calls for great personnel, and Progent has put together a management staff that can provide customers with the top service value available anywhere.
Hybrid cloud integration Services
Hybrid cloud integration Consulting Services
Progent can provide advanced remote consulting to help companies integrate their information networks with popular public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can assist you to design and manage hybrid environments that support Windows and Linux systems and apps in either cloud-centric solutions or in hybrid architectures that seamlessly combine on-premises resources along with public cloud services. To assist you to integrate public clouds with networks, Progent can provide a variety of public cloud migration services that include Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has more than 20 years of experience providing high-level consulting expertise online, and Progent can help you successfully carry out your cloud migration projects on schedule and affordably.
Technology Professional QTS Sacramento Colocation Center
QTS/Heracles Colocation Center Professionals
The QTS (formerly Herakles) Colocation Center is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently using the QTS data center as a colocation site or if your company is planning on migrating your primary or disaster recovery equipment to the Herakles data center, Progent can provide a range of affordable services that include data center relocation, equipment deployment and updates, network improvements, comprehensive project management services, virtual server configuration, remote network monitoring, centralized system management, application development, business continuity planning, data security evaluation, and the use of the Progent Test Lab.
Remote Consulting Windows Server 2022 Hybrid Configuration
IT Consultants Windows Server 2022 and SCOM
Progent's Microsoft Gold-certified Windows Server 2022 experts can help your organization to plan and implement an efficient migration to Windows Server 2022 using a self-hosted network architecture or a hybrid model that combines cloud-based Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
NetApp Disaster Recovery Consultant
MetroCluster Management Consultancy
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering with continual replication to deliver fast, zero data loss disaster recovery between datacenters that are up to 185 miles (300km) away from one another. Progent's roster of seasoned network consultants can assist your business to design, deploy, manage, update, test and troubleshoot a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster environment that meets your technical requirements and budget. Progent can ensure you adhere to best practices for installing your MetroCluster environment by providing guidance with tasks such as assigning disk pools and shelf IDs, determining plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery solution to verify compliance with information assurance standards and regulatory requirements.
IT Consultants Wireless Security
802.11ax Upgrade Integration Services
Progent's Wireless Consulting Services provide a fast, economical way for companies of all sizes to configure, manage, monitor and repair the latest wireless connectivity technology. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and install appliances such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
Cisco ASA 5500 Firewall Technical Consultant
Cisco ASA 5500 Firewalls Professional
Progent's CCIE-certified network infrastructure consultants can assist your organization to manage older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, manage, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.
Professional Lync Server 2013 IM
Lync Server 2013 and Android Engineer
Lync Server 2013, renamed Skype for Business, enables organizations of any size to build a centrally managed and protected communications environment that supports the modern BYOD computing style with IM, real-time presence, audio/video and web conferencing with app sharing, and both IP-based and PSTN calling across a wide range of desktop and handheld devices. Progent's certified Lync Server 2013 consultants and network integrators can help your company to assess the business benefits of Lync Server 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or mixed topology appropriate for your current and long-term goals, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver custom online and onsite training to your IT team and end users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange Server, and Progent can help you to combine Lync 2013 with popular Microsoft 365 applications including Outlook clients and PowerPoint.
Microsoft Certified Expert IT Services System Center 2016 Virtual Machine Manager
Remote Consulting System Center 2016 Security and Compliance
Microsoft System Center 2016 delivers important improvements for managing hybrid cloud networks by offering advanced support for Windows Server 2016 servers, Windows 10; seamless integration of mixed-OS environments that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support such as tighter integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff can provide world-class online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help you to plan and install a new deployment of System Center 2016, extend or tune your current one, migrate smoothly from a previous release of System Center, or troubleshoot your System Center solution.
Microsoft 365 integration with on-premises environments IT Consulting
Online Support Services Microsoft 365 and iPhones
Microsoft supports seamless hybrid networks that integrate Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have some Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist your organization with any facet of planning, implementing and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can deliver occasional support to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is successfully completed on schedule and within budget.
Expert Microsoft Certified Exchange 2007 Server Consulting Services
Exchange 2007 Network Consultants
Progent's Microsoft certified support team can show you how to design and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids productivity disruption, reduces long-term service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-site upgrades, Progent has the knowledge and experience to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server that are in keeping with your business needs.
Exchange 2010 Migration Consultant Services
Exchange 2007 to Exchange 2010 Upgrade Consultants
Progent's Microsoft-certified engineers can provide affordable remote and onsite help to carry out your upgrade to Microsoft Exchange Server 2010, generate extensive documentation of your upgraded email environment, educate your network support team and users to get them ramped up rapidly on Microsoft Exchange 2010, and provide ongoing management consulting and technical help. Progent's consultants can also assist you to migrate from Microsoft Exchange 2010 to Exchange 2013 or Exchange 2016.
24x7 Microsoft SQL Server 2017 Application Migration IT Consultant
SQL Server 2017 and Excel Online Support Services
Progent's Microsoft-certified SQL Server 2017 consultants can help your business to assess the business advantages of upgrading to SQL Server 2017 and can help your organization to design and carry out an efficient migration of your databases and applications to any network model including onsite, cloud-hosted, or hybrid. Progent's SQL Server experts can provide remote or on-premises support ranging from on-demand architecture review or troubleshooting to end-to-end project management and co-management to ensure your SQL Server 2017 project is successfully completed on schedule and on budget.
Online Support VPN
Cisco VPN Computer Consulting
Cisco's security and remote connectivity technology for small to medium sized companies offer a full range of easy-to-administer security hardware and software to help protect your wired and wireless information system. Cisco's VPN product family includes routers, firewalls, and Virtual Private Network access concentrators. Progent's professional consulting staff includes experienced engineers with Cisco CCIE and CCNP certifications who can assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, and additional Cisco security technologies that align best with your business objectives.
Netwalker ransomware protection and recovery Consultant Services
DopplePaymer ransomware protection and recovery Specialist
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior-based analysis technology by SentinelOne to defend endpoints as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily escape traditional signature-based AV products. ProSight ASM protects on-premises and cloud-based resources and provides a unified platform to manage the entire malware attack progression including protection, infiltration detection, mitigation, remediation, and forensics. Key features include single-click rollback using Windows VSS and real-time network-wide immunization against newly discovered threats.
24/7 Redhat Linux Technology Professional
IT Consultant Debian Linux
Progent's Linux support services offer small and mid-size companies and developers support for administering and supporting Linux computers that run with Microsoft-based networks. Progent offers your organization contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide array of experience provides you with a convenient single source to show you how to build and maintain a secure and robust mixed-platform connectivity and communications environment that supports Linux and Microsoft coexistence by combining Microsoft Windows with leading Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Remote Technical Support Fault Tolerant Mutli-location Network
High-Availability Systems IT Consulting
Progent's high availability network consultants offer non-stop computing consulting, disaster recovery planning, network load balancing, fault-tolerant interoffice access, fault-tolerant Internet connection design, fault-tolerant data center services, and other high-availability networking consulting to help your small business configure a 24x7 environment for line-of-business applications. Progent possesses the experience to design economical, high-availability networks by utilizing the evolving library of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, SQL Cluster Server, and Exchange Cluster Server. Progent's Microsoft and Cisco certified engineers can show you how to you design a high-availability mutli-location network with a fully mirrored Internet connection and efficient network load balancing.
ProSight Email Content Filtering Consulting
Email Reputation Analysis Engineers
Progent's ProSight Email Guard uses the technology of top data security vendors to provide centralized management and comprehensive security for all your email traffic. The hybrid structure of Progent's Email Guard combines cloud-based filtering with an on-premises gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter serves as a first line of defense and keeps most unwanted email from reaching your network firewall. This decreases your exposure to inbound attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance adds a deeper level of analysis for incoming email. For outgoing email, the local security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends within your corporate firewall.
Top Microsoft Experts Professional Windows Server 2012R2 Hyper-V
24x7 Windows Server 2012R2 Configuration Manager Support Services
Progent's certified professionals can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create test environments and migration strategies, optimize your infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT support, staff, develop an enterprise-wide security strategy, automate network management, assist with creating applications, and generate and test a DR/BC plan.
Palo Alto Networks PA-5450 Firewall Security Organization
Palo Alto Networks PA-5400 Series Firewalls Cybersecurity Consultancies
Progent's Palo Alto Networks firewall consultants can show you how to choose, deploy, and manage Palo Alto Networks firewalls to create a next-generation cybersecurity ecosystem that spans your data center and cloud-based assets and guards all users at any location with any endpoint device.
Compliance Audit CISM
Technology Professional Security Management
Progent offers the support of CISM Certified security consultants. The Certified Information Security Manager (CISM) committee describes the basic capabilities and international standards of skill that information security professionals are required to master. It gives business management the assurance that those who have earned their CISM certification have the background and knowledge to deliver efficient security administration and consulting consulting.
Microsoft SQL Server Consultant
SQL Server 2008 Upgrade Consultant
Progent's certified SQL Server developers and DBAs can provide remote consulting to assist businesses of all sizes to create, manage, and maintain applications based on the Microsoft SQL Server RDBMS platform and .NET architecture. Progent's SQL Server experts can provide support for any element of the application life cycle in environments that range from small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.
Top Ranked Dynamics GP System Migration Services Akron, Summit County
Microsoft Dynamics GP Migration Planning Consulting Services Akron, Summit County
Progent has supported Dynamics GP and Great Plains ERP software for more than 20 years and Progent has delivered integration, software development, education, and troubleshooting services since the product's original release. Progent can provide high-level support for updating out of date Dynamics GP ERP systems. Progent can help your business to plan, test, and implement a cost-effective upgrade from a an outdated version to the current release of Microsoft Dynamics GP.
Lync Server 2013 Front End Pool Pairing Consultants
Consulting Services Lync Server 2013 video conferencing
Lync Server 2013, rebranded Skype for Business, allows organizations of any size to build a manageable and secure communications environment that permits a Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, audio/video and web conferencing with app sharing and whiteboard, and both IP and PSTN telephony enabled for a broad assortment of stationary PCs and handheld devices. Progent's certified Lync 2013 consultants and network architects can help you to assess the business benefits of Lync 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or mixed model suitable for your current and long-term goals, deploy Lync Server 2013 in a way that expedites your ROI, and provide live webinar and onsite training to your management team and end users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync Server 2013 with key Microsoft 365 applications such as Outlook clients and PowerPoint.
ProSight DPS Backup and Recovery Services Computer Consulting
Support and Help Cloud Backup Security and Compliance
ProSight Data Protection Services ECHO from Progent offer small and medium-sized organizations a low cost and fully managed service for secure backup/disaster recovery. For a low monthly cost, ProSight DPS automates your backup activities and allows rapid restoration of critical files, apps and VMs that have become unavailable or corrupted as a result of hardware failures, software bugs, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery specialists can deliver advanced support to set up ProSight DPS to be compliant with regulatory standards such as HIPAA, FINRA, and PCI and, when needed, can help you to restore your critical information.
Developer Firm Dynamics GP App Development
Dynamics GP Software Development Configuration
Progent's seasoned solution designers and programmers can assist your company to build enhancements to Microsoft GP/Great Plains that support the special requirement of your business while retaining the benefits of seamless Windows integration and connectivity. Progent can also provide help with a range of development technologies that can be utilized to build integrations with Microsoft GP. These integration tools include Microsoft Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.
Infor SyteLine CloudSuite Vendors Management Consult
Infor SyteLine CloudSuite Account Receivable Consulting Services
Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates over a quarter century of background helping manufacturing and service companies to simplify supply chains and improve the efficiency of critical processes in order to bring products to market fast and adhere to customer commitments dependably. Progent can provide the skills of an ERP consultant with over 20 years of background with the SyteLine/CloudSuite Industrial platform. Progent offers remote or on-premises consulting that can range from occasional guidance to solution planning and project management outsourcing or co-sourcing. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, CPQ, web site integration, troubleshooting, ETL, Amazon AWS integration, training, and database administration.
GIAC Security Audit Technology Professional
Security Incident Response Engineers
GIAC was founded in 1999 to certify the knowledge of computer security professionals. GIAC accreditations are acknowledged by companies and government organizations around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance consultants can provide help with any of the security capabilities addressed within GIAC certification such as evaluating infrastructure security mechanisms, security incident handling, intrusion detection, web-based services security and security information and event management (SIEM) solutions.
Operations Manager Case Study
MOM Case Study
Before Progent's Microsoft Operations Manager solution, network issues were handled reactively, once workers complained about them. With the help of proactive, computer generated warnings and trend analyses sent by Microsoft Operations Manager, Progent can now anticipate system troubles before they becomes critical enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can deal with looming problems before customers are aware that the problems are there. Progent offers help for MOM 2005 and MOM 2000 to deliver small business IT systems enterprise-class availability, security and productivity.
At Home Workforce Cloud Integration Consultant
Work from Home Cloud Integration Help and Support
Progent can help small and mid-size businesses to provision their home-based employees with reliable integration with cloud applications and services.
Microsoft Word for Mac Train
Office Excel for Mac Learning
Progent offers one-on-one education designed for people who wish to expand their knowledge of the Apple macOS and OS X operating system, Mac hardware, or Mac office software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or individual webinar classes for macOS and Mac OS X applications.
Office Outlook for Mac Instruction
Microsoft PowerPoint for Mac Train
Progent offers onsite education designed for individuals who want to expand their understanding of the Apple macOS and OS X platform, Mac computers, or Mac office software including Word, Excel, and Outlook for Mac. Progent also can provide specialized group or individual webinar training for Mac application software.
Microsoft and Cisco IT Consulting Extended Support Desk
Virtual Support Desk Network Engineer
Progent offers several essential types of Helpdesk support : Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Help Desk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco experts offers your customers easy access to a reliable support group with years of experience providing phone support and online repair for IT systems based on Microsoft technology. Progent's focus is on giving the support Help Desk a positive reputation as a key contributor to company productivity. Progent's goal is to fix rather than simply report problems.
SQL Server 2017 R Services Technology Consulting
Biggest SQL Server 2017 and Hyper-V Technical Support Services
Progent's Microsoft-certified SQL Server 2017 experts can help your organization to plan and implement a smooth migration from your current SQL Server environment to SQL Server 2017.
24-Hour XenApp and Citrix Access Gateway Consultants
Virtual Windows Application Delivery Professional
Progent's Citrix experts can assist your business to plan, install, manage, and troubleshoot a virtual Windows application delivery and management solution built on Citrix XenApp. Progent's Cisco CCIE network consultants can help you enhance your infrastructure for delivering server-side and client-side applications, and Progent's remote datacenter support experts can assist you to administer and maintain an off-site datacenter that features high uptime, advanced security, and rapid disaster recovery.
Consulting Peppercon eRIC
Services Peppercon eRIC
Remote management cards give network managers complete control over a server without the requirement for an on-site presence. Through these server management cards, all console screen information plus keyboard and mouse operations are transferred to a remote session to a support expert who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized consultants can assist you to plan, deploy, and support a high-availability company network that incorporates remote management cards and Progent can utilize these remote server management cards to provide low-cost off-site technical assistance. Progent is familiar with a number of remote server management cards including Aten remote management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out remote management cards, and Peppercon eRIC remote server management cards.
IT Consultants Ekahau Analyzer Wi-Fi Network Troubleshooting
Consulting Ekahau Onsite Wi-Fi Site Survey
Progent's Ekahau-certified Wi-Fi consultants can help your business to design, implement, optimize, manage and troubleshoot a Wi-Fi solution customized for your building. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF signal analysis.
Helpdesk Sharing Online Troubleshooting
Remote Support Services Virtual Service Desk
Progent's Shared Help Desk service makes it possible for your business to share the load for Help Desk support transparently between your IT team and Progent's pool of veteran technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced service desk solution based on ConnectWise Manage, the top shared PSA platform for managing service requests, ticket lifecycle, responsibility, status tracking, and reporting.
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