Expanding your remote workforce can have a significant impact on IT infrastructure, cybersecurity, and company processes. Progent has two decades of experience helping small and mid-size businesses to design, deploy, manage, tune, and debug IT environments that incorporate work-from-home employees. Progent can help your Belo Horizonte organization to pick the appropriate tools and follow best practices in creating and operating a safe virtual ecosystem for teleworkers that facilitates teamwork and delivers top business value. Progent can provide services ranging from on demand guidance for helping you past occasional technical bottlenecks to comprehensive project management to help you successfully complete mission-critical initiatives.

Progent can help Belo Horizonte, Minas Gerais companies to with any aspect of building a high-performing work-at-home ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk services, endpoint security, data protection solutions, and centralized management.

Infrastructure for Teleworkers
Setting up the physical and software infrastructure required for a remote work environment can be especially complex if you have to manage a mix of personal hardware like desktop computers and notebooks, routers, and wireless appliances from various manufacturers and with a variety of operating systems and firmware levels. Progent's background delivering remote support for both legacy and modern technologies in virtual office solutions allows you to make cost-effective use of your available network infrastructure and offers fast access to expertise for making essential updates. Support services offered by Progent to help your company to implement a productive telecommuting ecosystem include:

  • VPN technology allows you to create a safe tunnel for authorized at-home employees to use IT resources located at your corporate data center or in a public cloud. Progent can help you to configure and manage VPN connections between your at-home workforce and your key IT resources by providing remote VPN integration support. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA consultants can assist your at-home workers to utilize Cisco's popular AnyConnect client software for secure VPN tunneling for a broad selection of devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms allow a teleworker to view and use a remote PC's desktop. This provides network managers substantial control over the digital environment of telecommuters and offers them a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect at-home computer networks to the Internet and support VPN tunnels, home wireless connectivity, and firewall services. Progent can provide expert remote consulting for deploying routers from all major vendors. See router integration support from Cisco-certified experts.
  • Home Wireless networks, typically shared by the whole family and visitors, are frequently used by at-home employees to connect to their Internet router for work. This can cause throughput as well as cybersecurity issues. Progent can assist you to mitigate these issues by providing services like Cisco Aironet integration expertise, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti Unifi wireless access point integration help.
  • Internet connectivity methods affect the performance and availability of connections between at-home workers and the company network. Mission-critical applications might require redundant Internet access in the event the normal connection breaks. Progent offers guidance for identifying service providers, picking appropriate bandwidth and data volume bundles, and setting up high-availability Internet connections. Refer to Internet access solutions.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining a productive work-from-home environment for your Belo Horizonte, Minas Gerais organization, phone 1-800-993-9400 or go to Contact Progent.