Birmingham Teleworkers Integration Consultants
Management and Monitoring Tools Consulting Services
Expanding your remote workforce can have a major impact on IT infrastructure, security/compliance, and company processes. Progent has 20 years of experience assisting small and mid-size businesses to plan, deploy, administer, optimize, and troubleshoot IT environments that support a remote workforce. Progent can help your Birmingham company to select the right technologies and follow leading practices in creating and operating a secure virtual office solution for telecommuters that facilitates collaboration and returns maximum business value. Progent can provide services ranging from as-needed guidance for helping you over occasional IT roadblocks to full project management or co-management to help you successfully complete business-critical tasks.
Progent can help Birmingham, Alabama businesses to succeed with any facet of building a high-performing work-at-home ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, security monitoring, data protection solutions, and streamlined management.
Unified Management for Remote Workers
Microsoft has renamed and reshuffled its endpoint management platforms under the title Microsoft Endpoint Manager, which includes Intune for cloud management of remote devices and Configuration Manager for managing on-premises endpoints. Endpoint Manager features a centralized solution for safeguarding critical data by managing onsite, mobile, and at-home endpoints.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and securing off-premises devices and software. Managed endpoint devices can be user owned or company owned. IT administrators managing the enrolled endpoint computers of telecommuters can utilize Intune to provision and validate applications on managed devices, push patches and certificates, configure policies for permission to access information and networks, set passwords, create VPN connections, determine how home-based workers share data, set up threat defense, ensure security compliance, and wipe sensitive data from missing, stolen or decommissioned endpoint devices. Intune works with iOS, Android, Windows, and macOS devices. To learn about Intune and to find out how Progent can help your company to use this platform to administer the endpoint devices of your at-home workers, refer to Intune remote device management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management product that helps network managers to keep off-premises endpoint devices up to date and protected. Workspace ONE uses VMware AirWatch for centralized endpoint management plus VMware's Horizon virtual software delivery platform for authorization control, application management, and setup management of endpoint computers. Workspace ONE runs with devices based on Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises product via a perpetual license. Key features of Workspace ONE include rapid remote provisioning of new laptops, immediate onboarding of new users, policy set up and enforcement for all categories of endpoints, aggregated reporting and performance analytics, an email encryption gateway, and tight integration with Microsoft applications and cloud-based services. To learn about Progent's support services for VMware Workspace ONE, see VMware Workspace ONE mobile device management expertise.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient work-from-home environment for your Birmingham, Alabama business, call
An index of content::
CCIE Certified IT Consultant ASA Firewall with Firepower
ASA and PIX Engineer
Progent's certified Cisco network security consultants offer expert PIX and ASA Firewall consulting services including infrastructure design, integration, and management of Cisco firewall and Cisco security solutions. The PIX and ASA Security Appliance Series of Cisco firewall products delivers strong user and software policy enforcement, sophisticated attack protection, and safe access services. Ranging from compact, easy-to-install desktop devices for small and home businesses to scalable enterprise-class products, Cisco PIX Firewall and ASA Firewalls offer a high level of security, high throughput, and excellent reliability for network environments of any size. PIX and ASA Firewalls are based on a proven, purpose-built platform, eliminating possible OS-specific security holes.
Non-stop Network Support
24 Hour SQL Server Cluster Support and Help
Progent's high availability system consultants offer non-stop computing consulting, disaster recovery services, system load balancing, fault-tolerant interoffice connectivity, non-stop Internet interface design, high-availability data center services, and other high-availability networking support to help your small business design a non-stop network for mission-critical applications. Progent has the knowledge and experience to design affordable, non-stop networks by utilizing the expanding suite of Windows Cluster servers such as Windows 2003 Cluster Server, SQL Server Cluster, and Exchange Cluster Server. Progent's Microsoft and Cisco authorized engineers can show you how to you design a high-availability mutli-site network with a fully redundant Internet connection and intelligent network load balancing.
Linux Network Monitoring Technical Support Services
Linux Network Monitoring Computer Consulting
Nagios and MRTG are useful, Open Source monitoring utilities that operate with Linux and can be deployed to analyze UNIX networks, MS Windows systems, or mixed-platform situations in which Linux and Windows run side by side. Nagios allows network managers to track system services including SMTP, HTTP, FTP, and PING. Multi Router Traffic Grapher lets you track the bandwidth through SNMP network appliances including servers, routers, and switches. Progent's network integration engineers can help you utilize both these tools to tune and troubleshoot your system.
Microsoft Server Virtualization Specialists
Technology Professional Microsoft Virtual Server Administration
Microsoft Virtual Server 2005, hosted on the Windows Server 2003 operating system and powered by technology originally produced by Connectix, delivers the performance necessary to accomplish server consolidation, application migration, and server isolation projects via virtualization technology in an enterprise-ready IT network with advanced expandability, manageability, and fault tolerance. Microsoft has targeted Virtual Server at companies who want to enhance operational efficiency in software programming and testing, upgrading from outdated line-of-business software, and server consolidation. Progent's professional Virtual Server experts can help your business to evaluate and deploy Microsoft Virtual Server.
Support Services Server Monitoring
IT Consultant System Center Operations Manager
Remote 24x7 network monitoring, automated alarms, and actionable reports are crucial to preserving the proper operation of your IT system and eliminating unnecessary and costly downtime. Remote Monitoring and Management (RMM) technology has progressed to the point that companies of any size can afford a level of network stability that was once reserved for enterprises. Progent can provide a variety Remote Monitoring and Management solutions available as economical services designed to assist your company to detect and resolve a most IT network problems before they get big enough to disrupt your business.
24x7 Expert Microsoft Certified MSCRM Support and Help
Microsoft Dynamics CRM Computer Consulting
Microsoft CRM helps mid-market companies nurture positive customer relationships. Integrated Sales and Customer Service modules enable in-house staff to share data to help improve sales success and deliver steady, efficient customer service. Progent can set up the most sensible network infrastructure, including local and offsite wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can provide your company with a certified MS CRM professional who can help you combine Microsoft CRM with your marketing or customer service data.
Technology Professional ProSight VM Hosting
Top Private Cloud Virtual Datacenter Hosting Consultant Services
Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small company's production servers in an environment that delivers the maximum degree of dependability and expandability and is also simple to move to any data center. ProSight Virtual Hosting and management options are based on proven virtualization architectures that enable small and midsize businesses with multi- platform environments to save dramatically on the expense of capital equipment, infrastructure maintenance, and IT administration while achieving enterprise-class fault tolerance and an unmatched degree of vendor independence.
Mac Network Security Engineer
Mac and Cisco PIX Firewalls Engineer
Progent's certified security consultants can help you safeguard your Mac environment through expert support offerings such as running security audits, clean up after virus and denial of service attacks, configuring firewalls, integrating secure off-site and mobile connectivity, deploying automated software for defense against viruses, spam, and malware, and creating a comprehensive security plan adapted for the specific objectives of your corporate information system.
Emergency Ransomware Recovery Preparedness Review Consulting Services
Ransomware Recovery Preparedness Analysis Consulting Services
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size businesses to get an unbiased evaluation of the health of their network. Based on some of the top remote monitoring and management platforms available, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits help you see how closely the deployment of your core network devices conform to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate benefits such as a cleaner and more secure AD implementation. Both versions also provide the ongoing advantages of state-of-the-art remote network monitoring and management technology. These advantages can include easier network management, better compliance with government and industry security requirements, higher utilization of IT resources, quicker troubleshooting, more reliable backup and recovery, and higher availability.
Services SentinelOne Behavior-based Antivirus
24x7 SentinelOne Vigilance Respond MDR Integrator Online Help
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management solution that includes machine learning technology and advanced services to deliver comprehensive endpoint detection and response (EDR).
SentinelOne Endpoint Protection Specialist
SentinelOne Endpoint Detection and Response Consultant Services
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that includes machine learning technology and advanced services to provide comprehensive endpoint detection and response.
Exchange Integration Consulting
Microsoft Exchange Server Security Consulting Company
Progent's Microsoft-certified consultants average more than 10 years of experience delivering email support for customers that range from small businesses to global enterprises. Progent offers economical consulting for all versions of Microsoft Exchange Server to strengthen email and virus protection, configure fault tolerant email systems, and facilitate off-site and wireless email access. Progent's Microsoft Exchange support services can help you in designing and implementing a migration from a legacy SMPT server or unsupported Microsoft Email software such as Microsoft Exchange 2003 to Exchange Server 2019. In addition provides integration help for Windows 10 and Windows 11 clients running Office Outlook and can show you how to configure Outlook Web App (OWA) for all major web browsers. For email virus defense, spam filtering and data data leak protection, Progent offers Email Guard managed services.
Windows 2000 Server Online Technical Support
Setup and Support Windows 2000
Progent's certified Windows 2000 Server experts can provide computer help and information technology consulting services for the entire line of .NET Servers, Windows Server 2000, and Microsoft Windows Server 2003. Progent's Windows 2000 Server integration, optimization, and support services include network design, installation, project management, local and off-site support, Call Center outsourcing, professional security consulting, full service outsourcing, and cost-effective co-sourcing.
High Availability Virtual Office Openings
Virtual Office Microsoft Consultant Open Positions
Progent's company culture will make you a better consultant by improving your technical skills and increasing the satisfaction of your clients. Progent makes good on this promise by attracting the best professional talent for you to work with, providing a state-of-the-art network and communications architecture, using proprietary software tools to deliver the maximum level of service, and by optimizing our operational structures for attracting and keeping clients.
Emergency CISA Certified Cybersecurity Audit Engineer
CISA Certified Security Tech Services
The Certified Information Systems Auditor credential is a recognized qualification that represents mastery in network security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo an extensive test given by the ISACA professional association. Progent can provide the services of a CISA-Certified Cybersecurity audit professional trained to help companies in the fields of information systems audit services, information technology administration, network assets and infrastructure lifecycle, information technology service delivery, safeguarding of information assets, and business continuity preparedness.
24 Hour CCNP Expert Certified Small Business 300 AP IT Consultant
Small Business WAP561 Outsourcing
Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-powered units intended as entry-level Wi-Fi solutions for light workloads. Progent's Cisco CCIE wireless network infrastructure consultants offer remote or onsite integration and debugging support to assist you to design, configure, update, optimize, administer and troubleshoot Cisco Small Business wireless access point environments of any size or topology.
Integration Catalyst 8000 router
Edge Routers IT Consultants
Cisco has developed a full product line of routers including appliances built to provide the protection, bandwidth, and reliability required by organizations from small offices to global enterprises. Cisco routers include support for redundancy, automatic failthrough, and backup power for improved fault tolerance and network availability. Progent can show you how to select and integrate Cisco routers to establish a reliable foundation for your IT system and to make it easy to grow as you add new users, open new offices, deploy new services, open your network to clients and partners, and manage a more mobile workforce. Progent offers expertise in a variety of routers based on the Cisco IOS platform, including the Cisco 800 family of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, Cisco CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Series Routers.
SQL Server 2014 Disaster Recovery Technical Support
Expert Microsoft Certified SQL Server 2014 Azure Backup Online Support Services
Microsoft SQL Server 2014 includes major enhancements in critical areas including speed, uptime, security, and cloud integration. SQL Server 2014 is the first version of SQL Server that includes in-memory capability that operates seamlessly across all workloads including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and onsite services including planning, configuration, management, troubleshooting, and application development services to enable organizations of all sizes to achieve maximum business value from their SQL Server 2014 investment.
Meraki Outdoor Wi-Fi Access Point Support Services
Online Consulting Meraki MR66 Access Point
Progent's Cisco-certified wireless networking consultants can provide remote and on-premises consulting and troubleshooting services to assist your organization to design, install, administer, tune, and debug Wi-Fi deployments that incorporate Cisco's Meraki access points. Progent's consultants can also assist your organization to plan and implement hybrid environments that combine local and cloud-based services and that provide easy access, enhanced security and compliance, unified management, and dependable operation for all your mobile and desktop devices.
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Configuration Technology Consulting
24x7 Catalyst Wi-Fi 6 and Wi-Fi 6E AP Placement Online Technical Support
Progent's Cisco-certified wireless technology experts can assist you to configure, manage, and troubleshoot Cisco wireless devices such as Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Windows 10 Installation Computer Consulting
Windows 10 Consultant
Progent's Windows consulting experts can help businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Windows. Online and on-premises assessment and upgrade support for Windows 10 offered by Progent's consultants include Return on Investment estimates, project coordination, compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile device management, telecommuter access, security and compliance, streamlined provisioning and management, network infrastructure design, wired/wireless convergence, disaster recovery planning, webinar training for IT support staff and users, and ongoing technical help.
Hornetsecurity Altaro M365 OneDrive Backup Support
Professionals Hornetsecurity Altaro M365 SharePoint Backup
Progent is an authorized Hornetsecurity/Altaro partner and can plan, configure, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
SentinelOne Malware Forensics Experts Specialists
Consultant SentinelOne Singularity Control Integration
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management solution that includes AI software and advanced services to deliver cutting-edge endpoint detection and response.
Microsoft Office SharePoint Server 2007 Outsourcing
SharePoint Server Remote Troubleshooting
Progent's Microsoft-certified experts offer small and midsize businesses IT consulting, maintenance, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, groups and information. SharePoint Portal Server provides a central location for your workers or clients to access, organize, share and interact with relevant information, documents, and applications and to communicate with other people. It enables faster and better decisions, more effective access across teams and more streamlined business practices. The main objective of SharePoint Server is to bring together, in a productive way, all of the diverse sources of knowledge available inside and without an organization. Windows SharePoint Services join employees, clients, workgroups and major tasks with the data they've developed in a manner that makes data easy to find, retrieve and re-use.
Consultant Services Cisco RADIUS Security
VPN Support
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized company integrate and maintain Cisco's security and VPN technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and AIM hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN solutions are simple to manage and provide the versatility to evolve with your growing business requirements. Progent's Cisco-Certified network consultants support Cisco's complete family of hardware and software targeted at preventing data theft, virus and worm assaults, Denial of Service attacks, and other threats to your information system. Progent can show you how to integrate Cisco products to get safe connectivity, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central user access control framework for user certification, permissions, and tracking from a graphical Web interface.
Dynamics GP On-site Support
Dynamics GP Great Plains Software Professional
Progent's Microsoft certified experts offer a variety of support services for Microsoft Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting package and business management tool based, like all Microsoft accounting solutions, on the expandable and popular platform of Windows technology. Dynamics GP/Great Plains 2010, the most recent version of Microsoft accounting products in the Dynamics GP/Great Plains family, offers an affordable tool for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Dynamics GP is easy to deploy and configure, and with its modular approach you can license only the capability you currently require, with the option to expand users and increase functionality when necessary. Progent's Microsoft Dynamics GP/Great Plains Software consulting engineers can help you deploy, configure and administer Dynamics GP/Great Plains 2010 and also older editions of Dynamics GP/Great Plains.
After Hours Expert Microsoft Certified Specialist Windows Server 2003
Largest Microsoft Windows 2003 Network Engineer
Progent's certified Windows 2003 Server engineers can provide computer support and IT consulting for the complete family of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Windows Server 2000. Progent's Microsoft Windows 2003 migration, configuration, update, and support services include system planning, deployment, project management, on-premises and off-site technical support and troubleshooting, Help Desk services, expert security services, turn-key outsourcing, and expert co-sourcing.
Recovery Services Midsize Business
Migration Support Mid-sized Company
Progent offers IT services for mid-size companies who have 100 to 250 network clients. The medium size business or work group has traditionally been an overlooked part of the market for network consulting expertise. The cost structures and support delivery models of large outside support organizations make them too expensive for the ordinary small business or small medium business (SMB), which commonly relies on a modest information technology budget with which to maintain an IT network whose complexity and sophistication are often similar to the information systems of far bigger enterprises. Progent's service delivery model, which takes full advantage of remote support, virtual office infrastructure and 24x7 server monitoring, dramatically reduces the IT maintenance expenses of an SMB while offering the small organization with enterprise-level support from professional, world-class experts knowledgeable in a broad array of midsized business network solutions. If your mid-sized company or small business is searching for the quality of IT support needed for a medium size office without budgeting enterprise prices, call Progent.
Best Practices Computer Network Support Group
Problem Escalation Through Teamwork Professional
Progent's staff of Microsoft and Cisco Premier Certified consultants average more than ten years of hands-on industry experience, at the front lines of IT support, performing a wide range of technical tasks for an extensive mix of businesses. Every Progent support professional shares a refined collection of individual best practices that are incorporated into shared leading practices standards that Progent instills in its support staff. This means that you get not only world-class technical help, but also a consultant with field-tested methods for using technical knowledge to resolve real-world network problems efficiently.
Horizon3.ai NodeZero Certified Security Penetration Testing Security Consultants
Horizon3.ai NodeZero Cybersecurity Penetration Testing Security Auditing
Progent's certified cybersecurity consultants can perform NodeZero-powered threat assessments to make sure your security monitoring and protection systems and policies are properly set up and effective.
IT Consultants SCOM 2012 Microsoft Azure Monitoring
SCOM 2012 Cloud Monitoring Online Technical Support
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, enhancing and repairing SCOM environments and can provide companies of all sizes advanced remote or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs based on industry best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party applications and services. In addition, Progent can provide fast online or on-premises technical support to help you to remediate serious issues detected by Microsoft SCOM 2012.
Excel 2019 Engineers
Specialists Office Excel 2010
Progent's certified Office Excel and Office 365 Excel application consultants offer a wide variety of online support services to assist you to design, develop, test, install, manage, and debug applications powered by any release of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist your business to migrate your legacy Excel applications to the latest releases of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility problems between various versions of Excel. Progent can provide as-needed support to organizations who need a quick solution to a stubborn problem related to Office Excel and Progent also offers full project management services for upgrading or creating mission-critical applications based on Excel. Progent's cost-effective webinar training classes for Excel can be customized to address the needs of individuals or groups.
SIP Migration Network Consultants
Top Quality SIP Trunks Online Support
Progent's Cisco CCIE-certified SIP infrastructure experts can assist you to design, integrate, manage, troubleshoot and enhance Cisco's SIP infrastructure technology and Cisco's CUBE-based SIP trunks and can provide affordable remote or on-premises support to help businesses to migrate efficiently to a productive unified communications ecosystem that delivers accelerated ROI. Progent's certified Microsoft unified communications experts can help you to establish interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business Server or Lync Server for connectivity to a SIP-based IP PSTN trunk.
NinjaOne Automated Desktop Management Technology Consulting
IT Consulting NinjaOne Automated Server Inventory
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint remote monitoring service that uses state-of-the-art remote monitoring and management technology to help keep your IT system operating efficiently by tracking the health of critical assets.
24 Hour Support and Integration ProSight NinjaOne Remote Desktop Management
ProSight NinjaOne RMM Remote Server Monitoring Support Services
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring service that uses state-of-the-art 24x7 remote monitoring and management techniques to help keep your IT system running at peak levels by tracking the state of critical devices.
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