Expanding your remote workforce can have a significant impact on IT architecture, security, and corporate culture. Progent has 20 years of experience assisting businesses of all sizes to plan, deploy, manage, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Boise organization to select the appropriate technologies and follow best practices in creating and operating a secure virtual office ecosystem for telecommuters that facilitates teamwork and delivers maximum business value. Progent can provide support services ranging from on demand guidance for getting you over occasional technical roadblocks to full project management to help you carry out business-critical initiatives.
Progent can help Boise, Idaho businesses to with any aspect of creating a high-functioning work-from-home environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk outsourcing, security monitoring, data protection solutions, and streamlined management.
Infrastructure for a Remote Workforce
Integrating the physical and software infrastructure needed for a remote workforce can be particularly complicated if you have to manage a mix of personal hardware like PCs and laptops, routers, and wireless APs from an assortment of manufacturers and with a variety of operating systems and firmware releases. Progent's background delivering online help for both outdated and modern technologies in virtual office solutions allows you to make efficient use of your available infrastructure and provides you with ready access to expertise for implement essential updates. Services available from Progent to assist you to create a high-functioning work-at-home infrastructure include:
- Virtual Private Network connectivity allows you to create a safe connection for authenticated at-home workers to use IT resources located at your company datacenter or in a public cloud. Progent can help you to configure and maintain VPN connections between your at-home workforce and your various IT resources by providing remote VPN integration support. For organizations using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can help your at-home workers to utilize Cisco's AnyConnect client software to provide secure VPN connections for a wide range of devices including Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms allow an at-home worker to see and use a data center computer's desktop. This provides IT managers significant control over the digital ecosystem of telecommuters and offers remote users a familiar experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect home computer networks to the Internet and typically support VPN connections, local Wi-Fi networks, and firewalls. Progent can provide top-tier remote support for configuring routers from a variety of manufacturers. See router configuration services from Cisco-certified experts.
- Home Wireless networks, often supporting families and visitors, are frequently utilized by telecommuters to connect to their router for work. This can cause performance as well as security problems. Progent can assist you to mitigate these problems by delivering services that include Cisco Aironet integration expertise, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti wireless AP setup assistance.
- Internet connectivity methods impact the performance and reliability of connections between at-home workers and the corporate network. Mission-critical processes may demand backup Internet connections in the event the normal connection breaks. Progent offers expertise for picking service providers, picking appropriate service packages, and setting up redundant Internet connections. See Internet connectivity integration services.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Boise, Idaho organization, call 1-800-993-9400 or go to Contact Progent.