Chesapeake Remote Workforce Integration Consultants
Solution Design, Configuration, Administration and Call Center Consulting
Enlarging your telecommuter workforce can have a significant effect on IT architecture, security, and company workflows. Progent has 20 years of background assisting small and mid-size businesses to plan, configure, administer, optimize, and debug IT environments that support at-home workers. Progent can assist your Chesapeake organization to pick the right technologies and adhere to leading practices in creating and maintaining a secure virtual office solution for telecommuters that promotes collaboration and returns top business value. Progent can provide support services that go from as-needed guidance for getting you past occasional technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.
Progent can help Chesapeake, Virginia organizations to with any facet of creating a high-performing remote work environment by delivering infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk services, security monitoring, data protection solutions, and streamlined management.
Network Infrastructure for Teleworkers
Setting up the physical and software infrastructure needed to support an at-home work environment can be particularly complicated if you must manage a mix of personal equipment like desktop computers and notebooks, Internet routers, and Wi-Fi APs from different manufacturers and with a mix of operating systems and firmware levels. Progent's experience delivering online support for both legacy and current technologies in remote office venues allows you to make cost-effective use of your available network infrastructure and offers ready access to expertise for implement essential upgrades. Support services offered by Progent to assist your company to implement a productive work-at-home ecosystem include:
- Virtual Private Network (VPN) connectivity makes it possible to establish a safe tunnel for authorized at-home workers to access IT assets situated at your company data center or in the cloud. Progent can assist you to deploy and manage VPN access between your at-home workforce and your various IT resources by providing online VPN integration support. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA consultants can help your telecommuters to set up Cisco's popular AnyConnect client software for safe VPN tunneling for a broad range of endpoint devices such as Windows, macOS, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products enable a telecommuter to view and interact with a data center computer's desktop. This provides IT managers substantial control over the digital environment of at-home employees and ensures them a familiar work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers attach home computer networks to the Internet and support VPN connections, local wireless networks, and firewall services. Progent offers top-tier remote support for integrating routers from all major manufacturers. See router configuration services from Cisco-certified consultants.
- Home Wi-Fi networks, often shared by the whole family and guests, are frequently used by at-home employees to access their router for work. This can cause performance and security problems. Progent can help businesses to resolve these issues by delivering expertise like Aironet configuration consulting, Cisco Meraki WiFi deployment expertise, and Ubiquiti Unifi wireless access point setup assistance.
- Internet access methods affect the speed and reliability of connections between telecommuters and the company data center. Business-critical processes may require redundant Internet access in the event the normal connection fails. Progent can provide expertise for selecting ISPs, picking appropriate bandwidth and data volume packages, and configuring high-availability Internet access. Refer to Internet access solutions.
IP Voice Integration for At-Home Workers
Extending the corporate PBX environment to accommodate remote users is critical to maintaining an effective work-at-home solution. A broad range of cloud-centric IP voice products are used by small and mid-size businesses to support telecommuters. Many larger organizations depend on Cisco's modern or legacy platforms for VoIP management. Progent can assist businesses of any size to plan or tune a telecommuter VoIP service that delivers the versatility, convenience and protection needed for at-home workers. Progent's Cisco-certified CCIE Voice experts offer advanced support to help organizations tune their existing Cisco IP voice environments to handle an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced telephony features to devices such as VoIP phones, media processing products, VoIP gateways, and multimedia software used across the network. CUCM supports additional combined media services such as messaging, voice/video conferencing, and team interaction networks. For more information about Progent's Cisco Unified CM or CUCM expertise, visit CUCM consultants.
- CallManager is Cisco's legacy call-processing agent and has been replaced by CUCM. Progent's consultants can assist your company to support your existing CallManager deployment or upgrade smoothly to Cisco's modern IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other older VoIP products, see CallManager consulting services.
- Cisco IP Gateways provide connectivity with public telephony networks and with clients working outside the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network architecture to work with these VoIP solutions and provide online configuration and troubleshooting services.
Voice/Video Conferencing for Teleworkers
A broad range of video conferencing products from leading vendors enable online meetings, video conferencing, chat sessions, and content sharing for both onsite users and teleworkers. Many companies use a mix of conferencing products to accommodate their various partners and customers. Progent can assist your organization to maintain your existing conferencing environment and optimize the experience of your remote employees.
- Skype for Business is Microsoft's leading communications platform that supports real-time presence, IM, audio and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can assist you to deploy and maintain Skype for Business clients to accommodate your remote workforce. For details about Progent's consulting services for Skype for Business, see Skype for Business integration services.
- FaceTime is Apple's multiuser video calling platform for compatible iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 concurrent users for video sessions. To learn more about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for future reference and training. To learn more about Progent's support services for Webex as well as for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features such as video conferencing, persistent chat, plus file sharing. For details about Progent's support services for Teams as well as for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these conferencing platforms and assist your business to tune your network infrastructure to host them.
Microsoft Collaboration Platforms for Remote and Hybrid Workers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Office suites, offering a rich environment of applications that deliver a cohesive user experience for sharing information across a corporate network and on a broad selection of endpoint computers. Progent has provided remote consulting services for SharePoint and Exchange since their initial publication and can help your company to deploy these critical collaboration products to maximize the productivity of your at-home workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and supports third-party cloud services to provide real-time collaboration and communication. Developed as a substitute for Skype for Business Online, Microsoft Teams can support chat, audio/video meetings that include screen sharing, phone calls, cloud voicemail, group email, as well as file and app sharing. Teams is closely integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (previously called Azure Active Directory) for supporting its full range of capabilities. For additional information about Progent's consulting services for Microsoft Teams, visit planning and deployment consulting for Microsoft Teams and Teams Premium.
SharePoint uses web entities to facilitate collaboration and information delivery by offering policy-driven delivery of content, business processes, and tools for searching through enterprise-wide information silos. SharePoint enables you to create protected portals that enables at-home workers to view and edit aggregated corporate intelligence via Wikis, Blogs, social networking sites, and Web Parts. For details about Progent's SharePoint consulting expertise, go to SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting services, refer to planning and configuration consulting for Exchange Server.
OneDrive is Microsoft�s collaborative cloud storage service, comparable to GoogleDrive. At-home users can save files to the OneDrive service, and colleagues can share them safely via a web browser. Included with Microsoft 365, OneDrive allows home employees to co-author documents. Edits made offline are uploaded when you go back online. To learn about Progent's consulting expertise for OneDrive, see Onedrive integration experts.
Public Cloud Integration Services for Teleworkers
Progent offers affordable remote assistance for enabling organizations to build, manage and repair integrated hybrid network architectures that combine physical data centers, telecommuters, branch offices, and cloud services. Progent can provide expertise for all types of cloud service including Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help telecommuters resolve problems with cloud connectivity, authentication, and cybersecurity.
Microsoft Azure is a leading platform for cloud software and services that enables you to utilize infrastructure, servers, and key applications hosted on Microsoft's massive cloud. Azure offers over one hundred services services including hosting for Windows and Linux-based VMs, on-demand cloud storage, email and messaging, application development with Visual Studio, and data backup. Progent can assist you to set up virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, unify identity management with Azure Active Directory, and design backup and recovery solutions with Azure Backup. Progent's cloud experts can also help you create secure access to Azure services for remote workers by setting up and debugging firewalls and VPN IPsec tunnels. For details about Progent's consulting expertise for Microsoft Azure, refer to Azure consulting.
Microsoft 365, formerly branded Office 365, is Microsoft's growing family of client productivity software and cloud-based services offered by subscription. Microsoft applications and services are marketed in a selection of plans intended for users ranging from individuals and households to major corporations. Progent offers quick and affordable online contact with experts familiar with Microsoft 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android technology. Progent's experts can help you to assess the various subscription bundles offered with Microsoft 365 and configure 365 applications for your at-home workers in a way that delivers maximum business value. To learn about Progent's consulting services for Microsoft 365, see Microsoft 365 integration expertise.
Exchange Online is among the most widely used applications in Azure-hosted Microsoft 365 product line. Microsoft 365 Exchange Online offers the advantages of reduced spending for data center infrastructure, easier management, dynamic scaling, high availability, and other advantages associated with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to run smoothly with on-premises Exchange environments, enabling customers to create hybrid networks. Progent's Exchange consultants are available for occasional assistance to get you through challenging technical roadblocks and can also provide comprehensive project management services to ensure your remote workers have convenient and secure access to your Microsoft 365 Exchange Online deployment. For information Progent's consulting services for Exchange Online, see Microsoft 365 Exchange Online integration and troubleshooting expertise.
Amazon AWS is a pioneer in the public cloud arena and is the industry's top provider of cloud services. Progent offers fast and economical online contact with cloud integration experts who can assist your business to plan, implement, manage, and debug hybrid information networks that integrate Amazon AWS cloud services with on-premises resources and with other public clouds such as Azure. Progent also offers access to Cisco-certified CCIE networking consultants to help your company to build a high-availability network model so your employees have a consistent computing experience whether they are working from your main office, a branch office, at home, or on the move. For details about Progent's consulting services for Amazon AWS, visit Amazon AWS integration support.
Google Cloud Platform (GCP) is a leading collection of public cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco consulting experts can assist your organization to extend your existing IT resources with the Google Cloud Platform, and Progent's DBA consultants can help you make your critical applications cloud ready so your telecommuters can benefit fully from Google Cloud Platform services. Progent can help your business to deploy VMs on GCP Compute Engine, plan an efficient storage system with GCP Storage, and streamline identity control for telecommuters with GCP Cloud Identity services. Progent's consultants can also assist you to use GCP's unified management technology to administer and track your GCP ecosystem. To learn, see Google Cloud Platform (GCP) integration expertise.
Help Desk Services for At-Home Workers
An emergency, company-wide changeover to a teleworker business model, which could be activated by an epidemic or as part of a disaster recovery plan, can overwhelm even a high-performing internal Call Desk. Progent's Help Desk Call Center services allow organizations to outsource or expand their Call Center by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Help Desk services utilize Progent's nationwide network of remote technical support experts combined with world-class ticketing and tracking software to offer an economical, modern Help Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of online Level 1 desktop support from initial help requests through ticket creation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal allows telecommuters to check or update the status of their active trouble tickets, enter information, and upload screenshots or attachments. Support services are delivered at a significant discount off Progent's ordinary Level 1 desktop service charges, and Progent makes available the option of rapid hand-off to Level 2 and Level 3 IT specialists to deal with complex issues. To find out more, go to Progent's Standard Helpdesk Services for small businesses.
- Progent's Call Desk Augmentation Service allows your business to augment your existing Support Desk staff by splitting responsibilities for Support Desk services seamlessly between your regular support organization and Progent's extensive pool of desktop support engineers and subject matter experts. Progent's co-managed Support Desk service uses a collaborative support solution utilizing the leading professional services automation tool for handling service requests and ticketing, establishing ownership, monitoring progress, and generating management reports. For details about how Progent's Call Center Augmentation Services can help your business to deliver best-in-class technical support to your at-home employees, visit Progent's Help Desk Call Center augmentation Services.
Security and Compliance for At-Home Workers
At-home staff members typically utilize their personal devices and usually work in an unsecured physical area. This increases their susceptibility to cyber attacks and calls for careful deployment of corporate firewalls, AV tools, MFA-based identity verification, remote monitoring, extensive end-user education, and the creation of security policies based on best practices. Progent's veteran roster of cybersecurity solutions experts can help your business to design, configure and maintain an effective security solution that guards vital IT resources in networks that include an at-home workforce.
Firewalls allow companies to create a network environment that can be securely utilized by local users as well as by an at-home workforce, mobile users, suppliers, clients, and the public. Modern firewall devices allow you to configure and manage different access rights to different groups of users and to expand your network and modify your security as your business evolves and as network attacks become more sophisticated. Progent supports both new and older firewall appliances from all major manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall integration expertise, go to firewall support services.
Online Endpoint Monitoring makes it easy to watch over the disparate devices used by remote workers and either reject or spot and mitigate the latest threats such as ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is installed on every secured endpoint, monitoring all activity and utilizing advanced machine learning from SentinelOne to detect new threats at inception. When a cyberattack is discovered, ProSight Active Security Monitoring instantly disconnects the targeted device from the corporate network to quarantine the malware. Since the ProSight ASM agent is autonomous, endpoints remain secure even when they are offline. Progent is a SentinelOne Partner, dealer, and integrator. To learn more about ProSight Active Security Monitoring, go to remote endpoint security monitoring for at-home workers.
Progent's Duo MFA Services utilize Cisco's Duo cloud technology to defend against password theft by using two-factor authentication. Duo supports one-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you sign into a protected online account and give your password you are requested to verify your identity on a device that only you possess and that uses a separate network channel. A broad range of out-of-band devices can be utilized for this second means of ID validation including an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You may designate several verification devices. For more information about ProSight Duo two-factor identity validation services, go to Cisco Duo MFA two-factor authentication (2FA) services for remote workers.
Security Audits can assess the exposure of your network to all types of external and local security attacks for a network that includes at-home workers. Progent can deploy online, automated security inventory software for quickly and affordably uncovering a broad range of security weaknesses that can be found via the Internet. Progent's security audit consulting services, which can be provided by network security experts with advanced certifications including CISM, CISSP, and GIAC, can help your business to audit your procedures and governance policies and review your IT infrastructure to enable you to implement the highest level of protection for your remote workers.
Horizon3.ai's NodeZero PEN Testing Platform is a breakthrough penetration test (pentest) product family that supports autonomous testing of your work-from-home environment as well as your internal and perimeter networks to help you find, prioritize, fix, and verify security vulnerabilities before malicious hackers can take advantage of them. Progent's pentest experts can help you to deploy NodeZero to perform comprehensive pentests of your network perimeter and your internal IT infrastructure in order to determine your present security posture. Progent can also help you to strengthen your network security and can assist you to plan and deploy a cohesive cybersecurity ecosystem that simplifies management and provides optimum protection for on-premises, cloud-based, at-home, and perimeter IT assets. To find out additional information about Progent's vulnerability assessment services based on on NodeZero's pentest products, visit Consulting Services for NodeZero's Pentest Products.
Download White Paper: Protecting a Work-From-Home (WFH) Environment
To read or download a white paper describing key areas to concentrate on for securing a network that incorporates work-from-home staff, click:
Securing a Work-From-Home Environment White Paper. (PDF - 2.4 MB)
Data Protection for At-Home Workers
The field of Data Protection involves saving and recovering vital information in order to avoid data loss and minimize restoration time in the event of storage problems due to equipment breakdowns, software hiccups, human mistakes, malware, or any other reason. Dependable data protection solutions can be especially difficult to design and maintain in hybrid environments that combine local data centers, public clouds, and an at-home workforce.
- Backup/Recovery solutions for teleworkers must address diverse kinds of personally owned endpoint devices. Progent can provide quick remote access to consultants familiar with a broad array of platforms for backing up Microsoft Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as notebooks, iPads and handhelds. Popular backup/restore solutions supported by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up data spread across a hybrid network, Progent can provide ProSight Data Protection Services, a backup/recovery service that utilizes cloud storage and includes fine-grained recovery and unified management capabilities.
- Disaster Recovery/Business Continuity strategies often anticipate scenarios that call for a temporary switch to a work-at-home environment. Progent's senior disaster recovery planning experts and business continuity planning consultants can assist your company to produce, document and validate a DR/BC plan that addresses the process of switching to an at-home workforce.
Unified Management for Teleworkers
Microsoft has renamed and reshuffled its endpoint management products under the title Endpoint Manager, which encompasses Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing onsite computers. Microsoft Endpoint Manager provides a centralized environment for protecting critical data by managing local, mobile, and at-home endpoints.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management family that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing mobile computers and applications. Remote endpoint computers can be personally owned or business owned. Network admins managing the endpoint computers of teleworkers can utilize Intune to provision and validate apps on managed devices, push patches and certificates, configure policies for accessing data and resources, set passwords, establish VPN tunnels, control how home-based workers share data, establish threat defense, ensure compliance, and wipe sensitive data from missing, stolen or decommissioned endpoint devices. Intune runs with iOS, Google Android, Windows, and macOS/OS X endpoints. To learn about Microsoft Intune and how Progent can help you to use this platform to administer the endpoint computers of your teleworkers, go to Intune mobile endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management (MDM) product that allows network administrators to keep off-premises endpoints up to date and protected. Workspace ONE incorporates VMware AirWatch for unified endpoint management along with VMware's Horizon virtual application delivery technology for identity control, application management, and setup management of endpoint devices. Workspace ONE runs with endpoints powered by Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-site product through a perpetual license. Top capabilities of Workspace ONE include fast remote deployment of new laptops, immediate onboarding of new users, policy set up and enforcement for all classes of devices, aggregated management reporting and performance analytics, an email encryption gateway, and integration with Microsoft apps and cloud products. To learn about Progent's expertise for VMware Workspace ONE, see VMware Workspace ONE remote device management expertise.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing an efficient telecommuter solution for your Chesapeake, Virginia business, phone
An index of content::
Information Technology Consulting Exchange 2013 Unified communications
IT Consultants Exchange 2013 Management
Exchange 2013 incorporates significant improvements to the functionality of Exchange Server 2010 and introduces important new features plus a revamped architecture. These enhancements affect key areas such as ease of administration, availability, compliance, cost of ownership, teamwork, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consultants can help you evaluate the potential advantages of migrating to Exchange 2013, create a cost-effective test and rollout strategy, and train your IT team to manage your Microsoft Exchange 2013 solution. Progent can also provide ongoing remote consulting and management for Exchange 2013.
Microsoft Windows 7 Migration Technical Consultant
Best Windows 7 64-bit Upgrade Network Service
Progent's Microsoft certified consultants can assist your company to evaluate
64-bit Computing Consulting Services
Microsoft Certified 64-bit Upgrade Support and Setup
Progent's Microsoft-expert engineers can assist you to enhance your servers or desktops from 32 bits to 64 bits. Progent can assist you to calculate the costs and advantages of moving to 64-bit processing, design an affordable upgrade process that minimizes operational interruptions, and offer economical, expert online help to aid you to install 64-bit software and applications on your existing hardware.
Online Technical Support System Center 2016 Operations Manager
System Center 2016 Data Protection Manager Integration
Progent has over two decades of background configuring, maintaining and troubleshooting the key components that make up Microsoft System Center and can assist your organization to plan, deploy, support, and fix your System Center solution to optimize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-based fabric. Progent's consultants can help your organization to upgrade to the latest edition of System Center from an earlier one or from another IT management solution to deliver the benefits of enterprise-class deployment, automation, security, plus datacenter and application performance monitoring.
Consulting Services Microsoft Teams certificate management
Microsoft Teams VoIP Consultancy
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Network Consulting Meraki Access Point Management
Biggest Meraki Access Point Security Network Consulting
Progent's Cisco Meraki wireless AP experts provide remote and on-premises support services to assist businesses of any size to plan, install, manage, expand or debug Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help you to set up and support Cisco's Meraki-based Wi-Fi infrastructure for environments that can range from a telecommuter's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also assist you to configure other Cisco technology such as switches, ASR routers and firewalls to build a cohesive ecosystem that provides the same connectivity, responsiveness, security compliance, manageability and availability for wired and wireless clients irrespective of their location or device.
SCVMM Migration Integration Services
SCVMM 2012 Virtual Switch On-site Support
Progent's Microsoft-certified consultants can assist businesses of any size to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and library resources; design, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist you to move from a legacy version of System Center Virtual Machine Manager or from another virtualization management system, and Progent can show you how you to enhance and troubleshoot your current SCVMM 2012 environment so you realize maximum return on investment.
ProSight Email Guard Content Filtering Specialists
Email Black Lists Engineer
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to deliver web-based management and world-class protection for all your email traffic. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a further layer of analysis for inbound email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.
Microsoft 365 SharePoint Online Integration Support Services
Office 365 Word Integration Computer Engineer
Microsoft 365, formerly branded Office 365, is Microsoft's extensive family of productivity apps and cloud-hosted services offered on a monthly or annual subscription basis. Microsoft 365 programs and cloud-based services are available in an array of subscription plans intended for markets from students and home offices to global enterprises. Progent offers quick and affordable online access to specialists with in-depth knowledge of Microsoft, Mac, Apple iOS, and Google Android platforms. Progent can assist you to understand the many subscription options available with Microsoft 365 and integrate your information network with Microsoft 365 so you realize maximum business value. Progent offers expertise with cross-platform networks that include Windows, macOS, and Linux software. Progent can also assist you to build and manage hybrid ecosystems that seamlessly integrate on-premises and cloud products and services.
24-7 SQL Server 2019 Security and Compliance Online Help
SQL Server 2019 Analysis Services Technical Consultant
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer economical online and on-premises expertise, software development, and technical support services for organizations of any size who want to migrate to SharePoint Server 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help customers plan and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that combines local and cloud infrastructure into a cohesive intranet solution.
Altaro VM Backup Testing Integration
Altaro VM Backup with Exchange Consulting Services
Altaro VM Backup software from Hornetsecurity offers small organizations a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted environments and also enables cost-effective cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or on-premises consulting services to assist you to plan, install, manage and troubleshoot a modern backup and disaster recovery system powered by Altaro VM Backup software. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup.
Small Business Small Business IT Outsourcing Group
Small Business Computer Specialists
Progent's Microsoft and Cisco premier computer engineers can provide expert support for a wide array of products and technologies and can deliver that expertise online nationwide or onsite in select cities throughout the country and anywhere in California. Progent provides online support for information systems powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that include a mix of Microsoft Windows and UNIX/Linux technology. Progent also can provide access to the expertise of Cisco CCIE infrastructure engineers for complex connectivity issues, as well as the the assistance of CISA-accredited security engineers to assist with complex security design and problem solving. Progent has delivered online network support to companies in every state in the U.S.
Expert Microsoft Certified SQL Server 2012 AlwaysOn Online Troubleshooting
Remote Technical Support SQL Server 2012 Performance Tuning
Progent offers the expertise of Microsoft-certified consultants as well as seasoned database application developers, DBAs, project management experts, network infrastructure architects, disaster recovery/business continuity specialists, and data security professionals to help you to assess the likely advantages of Microsoft SQL Server 2012 for your business, install test systems at your datacenter or at Progent's lab, design and execute out an efficient transition to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and define an efficient and safe network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.
Microsoft 365 Android Integration Online Consulting
On-site Support Microsoft 365 Mac Integration
Microsoft 365, formerly called Office 365, is Microsoft's expanding family of productivity programs and cloud services offered on a monthly or annual subscription basis. Microsoft 365 applications and cloud-based services are available in an array of product bundles intended for markets from individuals and households to global enterprises. Progent offers fast and easy remote access to consultants with expertise in Microsoft, macOS, Apple iOS, and Android platforms. Progent can help you to understand the wealth of subscription options offered with Microsoft 365 and integrate your network with Microsoft 365 in a way that delivers maximum business value. Progent supports cross-platform environments that incorporate Windows, macOS or OS X, and Linux software. Progent can also help you to create and maintain hybrid solutions that transparently combine on-premises and cloud-based resources.
Consulting Services Remote Data Backup and Restore Services
Cloud Backup Security and Compliance Computer Consultant
ProSight ECHO Data Protection Services from Progent provide small and medium-sized organizations a low-cost and fully managed service for cloud backup/disaster recovery (BDR). ProSight DPS automates your backup activities and enables rapid restoration of vital data, apps and VMs that have become lost or damaged due to component breakdowns, software bugs, natural disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR consultants can provide world-class expertise to configure ProSight DPS to to comply with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical data.
Exchange 2003 Server Upgrade Integration Services
Exchange 2003 Upgrade Network Consultants
Progent's Microsoft Certified professionals can provide world-class consulting for major implementations of Microsoft Exchange. Progent's consultants can show you how to plan multi-site Exchange Server rollouts or upgrades and can supply local personnel to assist large companies with installations of Exchange Server in the or any area served by Progent's engineers.
ransomware business recovery Specialists
Locky ransomware recovery Consult
Progent's ransomware consultants can assist you to evaluate your ransomware vulnerability, remotely monitor and guard your IT environment, assist with negotiating a settlement with a hacker, and restore a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
1900 Router Online Consulting
1800 ISR Router IT Consultant
Cisco has developed an extensive product line of routers that includes appliances built to deliver the security, performance, and availability required by organizations ranging from small offices to worldwide enterprises. Cisco routers include support for redundancy, transparent failthrough, and backup power for improved fault tolerance and system uptime. Progent can help you choose and configure Cisco routers to establish a reliable foundation for your IT system and to make it economical to grow as you add new users, start new offices, install new services, open your network to customers and partners, and support a more mobile workforce. Progent can provide expertise in a variety of routers powered by the Cisco IOS operating system, including Cisco's 800 series of small business VPN routers, Cisco 1800 and 2800 Integrated Services Routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, as well as legacy 3600 and 3700 Routers.
VPN IT Services
Cisco Virtual Private Network Support and Integration
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized company integrate and maintain Cisco's security and Virtual Private Network technology such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are simple to manage and provide the versatility to evolve with your changing business requirements. Progent's Cisco-Premier network consultants are familiar with Cisco's comprehensive family of hardware and software aimed at preventing data pilfering, virus and worm assaults, DDoS attacks, and other threats to your information system. Progent can show you how to integrate Cisco products to get secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central client access control framework for user authentication, authorization, and accounting from a graphical Web interface.
Horizon3.ai NodeZero Threat Assessment Network Security Testing
Cisco Experts Security Firms Horizon3.ai NodeZero Threat Assessment
Progent's certified security experts can perform NodeZero-powered penetration tests to make sure your security monitoring and protection tools and policies are properly set up and effective.
Check Point Newxt Ceneration Firewalls Security Consultant
Check Point 9000 Quantum Force Firewalls Security Audit Services
Progent's Check Point Software firewall experts can help you plan, deploy, and administer firewall environments built around Check Point Software Next Generation firewall appliances and Check Point's subscription-based security services. Progent's consultants can also help you support older Check Point firewall models or migrate smoothly to Check Point's modern security gateways.
Private Cloud Virtual Datacenter Hosting Consultants
ProSight Hosting for Virtual Servers Specialist
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small company's servers in an environment that gives the maximum degree of availability and expandability and is also simple to transfer to another host. ProSight Virtual Hosting and management options are built upon mature virtualization architectures that allow small businesses with multi- platform IT systems to economize dramatically on the costs of capital investments, infrastructure maintenance, and network management while benefiting from enterprise-class reliability and an unmatched degree of vendor flexibility.
Onsite Technical Support ISA 2004 Enterprise Edition Server
ISA 2000 Server Consultants
Progent's Microsoft-certified ISA Server 2004 consulting experts have long backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security solutions for information systems with multiple offices, mobile users, and line-of-business eCommerce applications. Progent's Microsoft Firewall consultants are available to assist your company in planning and implementing a configuration of ISA Server 2000 or ISA Server 2004 that meets your network protection needs without adversely restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later editions of ISA Server.
Applications Support SQL Server
Microsoft T-SQL Integration Firm
SQL Server 2005 offers powerful, standardized tools to computer experts as well as to information workers, reducing the difficulty of creating, integrating, managing, and accessing enterprise information and analytical applications on platforms ranging from mobile devices to corporate data networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 require a network consulting firm with hands-on expertise and wide knowledge in planning and building data-driven, comprehensive business IT applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, assures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Designers Cisco Meraki Dashboard Cloud Management
Cisco Meraki Dashboard Cloud Management Software Consultant
Progent's Cisco-Premier network management consultants can help you to use Cisco's management tools alongside a selection of powerful third-party products to build a comprehensive network management strategy to keep your environment operating reliably, conserve limited resources, protect your data, revive quickly from device breakdown or malicious attacks, and allow you to expand or reassign valuable resources sensibly and economically as your business grows.
Windows Server 2016 Virtual Machine Load Balancing IT Consultant
Windows Server 2016 upgrade Online Support Services
Progent's certified information technology experts offer Windows Server 2016 integration consulting services to help organizations of any size to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model. Progent can assist your company to evaluate the benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.
Integration SharePoint Online
24-Hour Consulting Services SharePoint 2013
Progent has been delivering SharePoint consulting services since the initial SharePoint product was released more than two decades ago, and Progent has the scope of IT knowledge to assist businesses of any size to design and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 apps that bring substantial business benefit to your IT investment. Progent's Microsoft-certified consultants can help you to evaluate the risks and benefits of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; decide whether an on-premises, online or hybrid deployment is most sensible for your company; and pick the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide full project management support or can help in specific jobs associated with your SharePoint 2013 migration.
Integration Microsoft Skype for Business 2019
Skype for Business and Call Analytics Technology Professional
Microsoft Lync Server 2010 provides IM, Presence, voice/video conferencing, desktop sharing, and both VoIP and public switched telephone network calling. Lync Server 2010 can enhance the functionality of Microsoft Exchange, SharePoint Server and Office or cloud-based Microsoft 365 and simplify management through integration with Windows AD. Lync 2010 can also reduce expenses by eliminating VoIP equipment and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence experts can provide online and on-premises support to assist you to manage and troubleshoot your existing Lync Server 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product. Progent can also assist your organization to design and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.
24-Hour Network Admin Companies ITIL Foundations Certified (ITIL)
Apple Certified Help Desk Specialist (ACHDS) Consulting Group
Progent offers clients access to engineers who have earned some of the computer industry's most prestigious credentials. Progent believes that customers deserve to know that their computer support consultants have accredited training plus extensive real-world field experience so that Progent's clients can engage Progent's support with confidence. Often, vendor certifications such as the CCIE brings priority for significantly superior vendor assistance than is available to non-certified service providers, allowing Progent to offer customers a better level of computer service. In other cases, major certifications such as CISSP or ISSEP for IT security can aid corporate customers to demonstrate compliance with regulatory requirements by engaging the services of accredited IT professionals.
Emergency Small Business Network Support Small Office
Small Business Computer Outsourcing
For over two decades, Progent has provided budget-friendly IT planning, configuration, debugging, security services, and development for networks of all sizes.
Amazon Marketplace Web Service development Expert Development
Cisco Expert Programming Companies Amazon MWS development
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, merchants can broaden their market, lower their operating costs, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring so you can cut development time and costs and get to market quickly.
Specialist Virtual Server Hyper-V
Windows Server 2012 R2 Hyper-V IT Consultants
Progent's Microsoft-certified professionals can help you evaluate the potential benefits of Hyper-V-powered server virtualization for your business, conduct pilot implementations to validate Hyper-V's compatibility with your line-of-business software, evaluate your network and server architecture for optimal operation with virtualization technology, help you in upgrading to Microsoft Windows Server 2008 and configuring Windows Hyper-V, train your IT personnel to track and administer Hyper-V, provide expert consulting help for improving the protection of your virtual machines, design and validate disaster recovery processes that maximize network availability, and deliver ongoing consulting and technical support including low-cost online troubleshooting and comprehensive Help Desk outsourcing.
After Hours Microsoft Hyper-V Virtual Server Administration Technology Consulting Services
Professionals Microsoft Hyper-V Server Virtualization
Progent's network consultants can help you analyze the possible advantages of Hyper-V-based virtualization for your business, perform pilot installations to verify Hyper-V's compatibility with your production software, assess your network and server architecture for smooth performance with virtual server solutions, help you in migrating to Microsoft Windows Server 2008 and configuring Windows Hyper-V, train your network management personnel to track and manage Hyper-V, provide world-class consulting help for improving the security of your virtual machines, establish and validate business continuity processes that maximize network availability, and deliver continuing consulting and maintenance including affordable online troubleshooting and turn-key Help Desk services.
Conti ransomware recovery Technology Professional
Immediate Consultancy ransomware virus recovery
Progent's experienced ransomware recovery experts can help your business to rebuild a network victimized by a ransomware cryptoworm like Ryuk, WannaCry, NotPetya, or MongoLock.
On-site Support Hornetsecurity Altaro 365 Total Backup
Altaro 365 Total Backup Online Technical Support
Progent is a certified Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
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