Cleveland Offsite Workforce Integration Consulting and Support
Collaboration Solutions Consulting Services
Expanding your at-home workforce can have a major impact on network infrastructure, cybersecurity, and corporate workflows. Progent has two decades of experience assisting businesses of all sizes to design, configure, administer, tune, and debug IT environments that incorporate work-from-home employees. Progent can assist your Cleveland organization to pick the appropriate technologies and follow leading practices in building and maintaining a secure virtual solution for telecommuters that promotes collaboration and delivers top value. Progent offers support services that go from as-needed guidance for helping you past occasional IT bottlenecks to full project management or co-management to help you carry out mission-critical tasks.
Progent can assist Cleveland, Ohio organizations to succeed with any aspect of creating a high-functioning telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, security monitoring, data protection solutions, and unified management.
Microsoft Integrated Collaboration Software for Teleworkers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Office and Microsoft 365 families, providing a rich ecosystem of productivity apps that deliver a consistent user experience for sharing information throughout a corporate network and on a broad range of endpoints. Progent has delivered online consulting support for SharePoint and Exchange since their initial releases and can help businesses to tune these critical collaboration products to optimize the effectiveness of your remote workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and integrates with third-party cloud services to deliver real-time collaboration. Developed as a substitute for Skype for Business Online, Microsoft Teams can support chat, audio/video meetings that include screen sharing, phone calls, cloud voicemail, group email, as well as file and application sharing. Teams is closely integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (previously branded Azure Active Directory) for supporting its complete range of capabilities. For details about Progent's support services for Microsoft Teams, visit planning and deployment consulting for Microsoft Teams and Teams Premium.
SharePoint uses web sites to facilitate collaboration and knowledge sharing by providing policy-driven access to data, business processes, and utilities for searching through enterprise-wide business data. SharePoint permits you to build secure web portals that permits remote workers to see and edit consolidated business intelligence by means of Wikis, Blogs, social web sites, and Web Parts. To find out about Progent's SharePoint consulting services, go to SharePoint configuration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange support services, refer to integration expertise for Microsoft Exchange.
OneDrive is Microsoft�s shared cloud-based file hosting and synchronization service, comparable to GoogleDrive. At-home workers can save files to OneDrive, and colleagues anywhere can retrieve them safely via a browser. Included with Microsoft 365, OneDrive allows at-home workers to co-author files. Revisions made offline are automatically synced when you reconnect to the Internet. For details about Progent's consulting expertise for Microsoft OneDrive, refer to Microsoft Onedrive configuration consulting.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient work-from-home environment for your Cleveland, Ohio organization, phone
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Microsoft Office 64-bit Consolidate
Excel Slicers Technical Services
Progent's certified Microsoft Office and Microsoft 365 consultants can help businesses of any size to incorporate Microsoft Office desktop and Microsoft 365 apps such as Office Excel, Office Word, PowerPoint, Outlook, Access, Visio and OneNote into a cohesive productivity solution that offers quick return on investment and promotes better business results. Progent can help you to integrate Microsoft Office or Microsoft 365 apps with each other and with additional key Microsoft platforms such as SharePoint, Exchange Server and Microsoft SQL Server running on-premises or hosted in the cloud. Progent can also assist you to fix compatibility problems with various releases of Office and can provide customized online instruction to individuals or teams.
Windows Server 2012R2 upgrade Consultant Services
Windows Server 2012 R2 Hyper-V Virtual Switch Online Consulting
Progent's Microsoft-certified professionals can help you to assess the advantages of Windows Server 2012 R2 for your company, develop test systems and migration strategies, tune your infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT management team, create an enterprise-wide security strategy, streamline network management, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
Problem Escalation Through Teamwork Network Design
Top Company-wide Standards for Best Practices Network Support Consultant
Progent's staff of Microsoft and Cisco Certified experts average more than ten years of hands-on professional experience, at the forefront of IT support, executing a wide range of technical projects for a large array of customers. Every Progent support professional shares a refined set of personal best practices which are incorporated into shared leading practices training that Progent teaches its support staff. This guarantees that you get not only world-class IT help, but also a consultant with field-tested approaches for applying computer knowledge to solve actual network problems rapidly.
WatchGuard Firebox T35 Firewall Audit
Cybersecurity Firms WatchGuard Firebox M270 Firewall
Progent offers consulting expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and maintain a WatchGuard Firewall/VPN appliance that aligns with your network security needs and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewall solutions.
VMware VCDX certified Consultant
VMware SRM Professionals
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and test a repeatable process for recovering services rapidly following an outage. Site Recovery Manager supports centrally managed and automated recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. SRM also enables non-intrusive testing for site recovery, upgrades and patches and can generate audit reports to confirm full service restoration, validate SLAs and demonstrate DR compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to plan, deploy, test and maintain a disaster recovery system powered by VMware Site Recovery Manager.
Consultancy Microsoft Teams PSTN Gateway
Microsoft Teams SIP trunking Technology Professional
Progent can assist your business to design an upgrade to Microsoft Teams from Skype for Business or Lync Server and configure, manage, and debug a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.
IT Outsourcing Advantages Whitepaper
IT Outsourcing Examples White Papers
Progent's IT outsourcing packages offer economical computer consulting for medium-size businesses. Whether it involves planning network infrastructure, creating an in-house Help Desk or outsourcing a one, deploying a new email platform, monitoring your system, or creating a web-based eCommerce application, outsourcing your IT engineering services can reduce expenses and eliminate risks, permitting IT support expenses to grow in a more linear and controlled manner than is feasible by amassing a bulky, all-purpose internal IT organization. Progent's Outsourcing White Paper and flyers show how Progent can help you build a secure and highly available network architecture for your critical Windows-based applications including Windows Server 2008, Exchange Server, and Microsoft SQL Server 2008.
Technical Support Help Desk Process
Consultant Network Support Help Desk
The Help Desk Call Center service model used by Progent's Technical Response Center gives small and midsize businesses an affordable alternative to reliance on independent consultants by offering extensive technical knowledge shared by multiple support groups, optional round-the-clock availability of urgent assistance, fast escalation to top-level experts for handling the most complex issues, service consistency and reliability, prompt follow-up overseen by seasoned support managers, a choice of easy-to-use mechanisms for requesting support tasks, plus excellent progress transparency made possible by ticket tracking and available via a web-based portal.
ProSight Data Backup and Restore Services Consultants
Immediate ProSight DPS Backup and Recovery Services Professional
ProSight Data Protection Services ECHO offer small and mid-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery. Available at a low monthly price, ProSight DPS automates your backup processes and allows rapid recovery of vital files, apps and VMs that have become unavailable or damaged as a result of component failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR consultants can deliver advanced support to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FIRPA, and PCI and, whenever necessary, can help you to recover your business-critical data.
Juniper SA Series SSL VPN Security Services
After Hours Juniper SA700 SSL VPN Network Security Audit
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
NodeZero Security Penetration Testing Network Consultants
NodeZero Certified Penetration Testing Firewall Network Install
Progent's certified cybersecurity consultants can run NodeZero-based threat assessments to verify your security monitoring and protection systems and policies are correctly set up and effective.
Services Documentation Online Technical Support
Service Database Integration Support
Progent uses an enterprise-class service reporting system that records and formats complete documentation for all billed support activities. Unlike many freelance consultants or small support organizations who offer minimal documentation or specifics of services done, every service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the support reports sent by every staff member to each customer. The practice of detailing and organizing service records results in more effective service and eliminates a variety of common problems such as when a support customer is effectively held hostage to a consultant who refuses to let go of vital service information.
After Hours On-site Support IT Consulting
After Hours On-site Support Network Consultant
For mid-size companies looking for IT support, Progent offers an array of options including local help, on-line assistance, off-site Call Center, round-the-clock support with automatic system monitoring, emergency staffing, business relocation services, application programming, and professional consulting. For midsize companies in California or other areas serviced by Progent's field engineers, Progent provides expert in-person help for solving network issues rapidly and economically.
Compensation for Computer Consulting Freelancing Jobs
Benefits for Certified Full-Time Job
Progent's compensation model is based on contribution, so similar to being a freelance contractor, your earnings are entirely tied to your generated revenue. Some of our consultants focus on quality of life and elect to work at an easy pace, using our self-determined calendar to pursue individual pursuits like hiking, motorcycle racing, skiing, surfing, travel, or spending private time with family and acquaintances. Other consultants take advantage of the opportunity to earn big bucks via hard effort and long days. Progent completely encourages both sides of the spectrum and everything in the middle.
Cisco Security Security Consulting Group
24x7x365 Cisco Firewall Networking Consultancy
Progent's Cisco CCIE network experts can assist your business to set up, manage, update and debug Cisco network products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall support, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone consulting, and CUCM/CallManager software support.
Windows Server 2016 Multi-domain clusters Technical Support
Emergency Integration Windows Server 2016 Migration
Progent's Microsoft-certified IT experts can provide Windows Server 2016 migration consulting to assist businesses of any size to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can assist you to assess the value of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many new disaster recovery and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.
CCDP Certified Wi-Fi VoIP phone integration Remote Support Services
wireless IP phone configuration Remote Support Services
Cisco's wireless IP phones are industrial-grade wireless handsets designed for professionals who are mobile within campus, hospitality, retail or other environments where management requires user endpoints that provide more administrative control, security and ruggedness than is achievable with the Bring-Your-Own-Device mode of mobile collaboration. Creating solutions with Cisco's wireless VoIP phones typically demands that you set up and fine tune numerous components of your wireless infrastructure including access points, switches, Cisco wireless LAN controllers, and network management tools. Progent's certified consultants can provide remote and on-premises support to help you build and maintain a Cisco wireless VoIP phone deployment by providing services that can range from troubleshooting the set up of a wireless IP phone or AP to providing project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
Technology Consulting Services Check Point SandBlast
Check Point Sandboxing Cybersecurity Contractors
Progent's Check Point Software consultants can show you how to select and configure Check Point Software Firewall software and hardware powered by Check Point Software's security platform to offer an affordable and effective security defense for your information network. Progent can also show you how to configure other Check Point products such as ZoneAlarm and Check Point Series 80 appliances with security products from other suppliers and offer a central source for on-going network support, maintenance, education, and consulting expertise.
Microsoft Expert SQL Server 2016 Express IT Consultant
SQL Server 2016 Express Online Consulting
Microsoft SQL Server 2016 offers significant improvements in performance, scale, security, high-availability, BOYD support, plus integrated analytics and reporting. Innovations include PolyBase for processing relational and non-relational databases simultaneously for big data applications, R language support, Row-level Security, Mobile Reports, and centralized management of on-premises and cloud-based resources. Progent's Microsoft-certified consulting team can provide remote and on-premises expertise to assist businesses of all sizes to deploy, manage or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager.
UNIX Online Integration Consultant
Sun Solaris Remote Professional
Progent provides national remote help and troubleshooting services for companies who run UNIX, Linux, or Sun Solaris networks or whose IT systems include a mix of UNIX and Microsoft Windows technology. Online IT help offers optimum leverage for your IT dollar by extending user productivity and shortening the hours billed for computer repair services. Sophisticated online support technology and experienced technicians and engineers allow Progent to solve the majority of IT issues without squandering time and money by going to your site. In the vast majority of cases your IT problems can be dealt with over the phone or via a mix of telephone help and remote network analysis. Progent can offer the services of Cisco certified CCIE network experts and CISM and CISSP premier security professionals to help with the most difficult network issues.
After Hours Sodinokibi ransomware protection and recovery Consultant
Netwalker ransomware protection and recovery Consultant
ProSight Active Security Monitoring utilizes cutting edge behavior-based AI tools from SentinelOne to defend endpoints and physical and virtual servers against known and new ransomware crypto-worms like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.
Oracle DBA Consultants
Oracle database Programming Firms
Progent can provide affordable remote access to a certified Oracle DBA consultant or an Oracle software programmer. Progent offers comprehensive DBA services for all versions of Oracle including 10g and 11g and can also assist you to design, create, enhance, or fix Oracle database applications based on SQL and PL/SQL. Progent also offers consulting for Data Guard and Streams replication technologies and Oracle Database Resource Manage.
VMware Information Technology Consulting
Top VMware Hy7brid Cloud Consultancy
Progent offers the support of a certified VMware VCDX consultant to help your organization plan, configure, manage and repair VMware vSphere-based virtualization solution for local datacenters, cloud environments, or hybrid systems. Progent offers advanced expertise for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent has extensive understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud Suite used for administering private and public cloud and hybrid cloud solutions that deliver maximum uptime, data security, and application mobility.
Consulting Services System Testing
Network Testing Lab Consultant
The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center is available for piloting mission-critical applications, creating cost-effective migration methodologies, evaluating and tuning performance, designing or validating business continuity strategies, resolving compatibility issues, and establishing training environments for new products and technologies. For Progent clients without adequate in-house resources to assemble effective pilot environments, the lab reduces capital outlay and engineering risk and helps keep vital network initiatives on schedule.
Cisco IOS XE Network Engineer
Engineer Catalyst Switch LISP
Progent's Cisco-certified CCIE networking consultants can assist you to configure, manage, update, optimize and debug Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and migrate smoothly from legacy appliances to modern devices.
Microsoft Dynamics GP Consultant
Microsoft Financial Software Online Troubleshooting
Progent can show you how to prepare and implement a smooth move to Dynamics GP/Great Plains so that you retain your data, strengthen your protection, enhance your analytics, take complete advantage of Microsoft Office integration, and minimize business disruption by creating and executing a smart migration strategy. Progent can also help educate new Microsoft Dynamics GP users so you don't lose productivity. Progent can enhance your company reports and business analytics by offering Crystal Reports consulting, FRx assistance, and Microsoft Excel support. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and programming with VBasic, XML and other tools make it possible to produce specialized line-of-business software and eCommerce solutions that integrate seamlessly with Microsoft Dynamics GP.
Microsoft Certified Expert Windows Server 2016 Stretch Clusters Setup and Support
Consultants Windows Server 2016 Failover Clusters
Progent's certified IT experts can provide Windows Server 2016 migration consulting to assist organizations of all sizes to plan and implement an efficient move to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid architecture. Progent can help your company to assess the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.
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