Enlarging your telecommuter workforce may have a major effect on network infrastructure, cybersecurity, and corporate processes. Progent has two decades of background assisting small and mid-size businesses to design, deploy, manage, tune, and debug IT environments that support at-home workers. Progent can assist your Cincinnati organization to select the right technologies and follow leading practices in building and operating a secure virtual office solution for teleworkers that facilitates collaboration and delivers maximum value. Progent can provide services ranging from as-needed guidance for helping you past challenging IT bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.

Progent can help Cincinnati, Ohio companies to with any facet of building a high-performing telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, security and compliance, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for At-Home Workers
A broad selection of video conferencing products from leading technology companies support virtual discussions, video and voice conferencing, chat sessions, and screen sharing for both onsite workers and teleworkers. Many organizations use multiple products to accommodate their various partners and customers. Progent can help your organization to maintain your existing voice/video conferencing ecosystem and optimize the productivity of your at-home workforce.

  • Skype for Business is Microsoft's popular unified communications product that supports presence, IM, voice and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified specialists who can help your company to configure and manage Skype for Business client software to accommodate your at-home employees. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business consulting services.
  • FaceTime is Apple's group video phone app for compatible iOS and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Newer editions of FaceTime support as many as 32 simultaneous users for video sessions. For details about Progent's support expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, session recording, plus editing and playback for future reference and training. For details about Progent's support expertise for Cisco Webex and for other video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with features that include video conferencing, persistent threaded chat, plus file sharing. For details about Progent's support expertise for Microsoft Teams as well as for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these products and assist your business to tune your WAN infrastructure to host them.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining an efficient telecommuter solution for your Cincinnati, Ohio business, call 1-800-993-9400 or go to Contact Progent.



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    Progent is convinced that a carefully designed and implemented information system is a vital factor for enabling a company's success, and we follow this belief in our own network environment. We have built a non-stop virtual office network that allows Progent's staff engineers and certified contractors to deliver rapid and effective service, collaborate easily on sophisticated jobs, and experience career and personal maturity by being part of a dynamic business culture of self motivation and independence.

  • Small Office Information Technology Support Security Consulting Group Small Business
  • Solaris Specialist Linux Consulting Services

  • Technical Support Services System Center 2016 Virtual Machine Manager
    System Center 2016 Security and Compliance Technical Support Services

    Small to mid-sized businesses can now get all the advantages of System Center Operations Manager 2007 and in addition have quick access to Progentís Microsoft Premier network consulting professionals. With Progent's affordably priced network support packages, small organizations can select a basic System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small business information systems world-class reliability, security, and productivity.

  • Specialist Local Government City Government Cisco Consultants

  • Windows 8.1 Help Desk Outsourcing
    Emergency Professional Microsoft Windows 8.1

    Microsoft Windows 8.1 is designed to run on devices ranging from smart phones and slates to power-user desktops. An abundance of innovative capabilities, including touch screen interface and signature live tiles GUI, provide a broad range of benefits for organizations who understand how to put them to work. Progent's Windows experts can assist get your business up the learning curve with Windows 8.1 and show you how to derive maximum business advantage from the product's various new and enhanced technologies.

  • Specialist SCCM 2016 Site Hierarchy SCCM 2016 Planning Consultant
  • Sun Solaris On-site Technical Support Solaris Consultants
  • Support and Setup Microsoft 365 Exchange migration Consultant Services Microsoft 365 PST migration
  • Technical Support Microsoft ISA Server 2006 Microsoft Expert Internet Security and Acceleration Server 2006 Support
  • Technology Consulting Services Dynamics GP/Great Plains Features Network Consultants Microsoft Dynamics GP
  • Top Ranked Consultant Web Application Security Assessment Web Application Security Testing Professional
  • Urgent Cincinnati Crypto Remediation Services Cincinnati Crypto Repair Support Services
  • Urgent Microsoft SBS Online Troubleshooting MS Windows Small Business Server Integration
  • Virtual Application Delivery Services Consulting Services XenApp Virtual Windows Applications
  • Wave 2 wireless controller Computer Consultant wireless controller Help and Support
  • Web Parts Programming Firm Web Commerce Contract Programming Firm
  • Wi-Fi VoIP phone integration Computer Engineer Support Outsourcing wireless IP phone integration
  • Windows 7 Evaluation Technical Support Services Windows 7 Migration Information Technology Consulting
  • Windows Server Hyper-V 2016 Containers Online Consulting Microsoft Certified Expert Windows Server Hyper-V 2016 Private Cloud Onsite Technical Support

  • Outsourcing Systems Management Server
    SMS Server 2003 Upgrade Integration

    Microsoft Systems Management Server 2003 offers extra capability for change and configuration management of Windows-powered systems through introducing Feature Packs. Feature Packs lower the overall operational expense of managing and configuring software by making it easier to copy system images, control mobile computers, and operate management utilities. In addition to alerting you about ways to cut management expenses by installing SMS 2003 Feature Packs, Progent's consultants can show you how to plan and implement IT projects that cover areas that Feature Packs are intended to streamline. Progent's adoption and update services can lower cost and reduce business disruption as you move to new operating systems and applications. Progent's wireless engineers can help you develop efficient procedures and policies to manage handheld computers and smart mobile phones so your field force stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified consulting professionals can show you how to design a security plan that incorporates policies, procedures and IT products to keep your IT computer system safe.

  • Windows Virtual Desktop for Mac Online Help Windows PC Simulation on Apple macOS Integration Services
  • iPhone patch management Engineer Award Winning iPad patch management Consultant
  • wireless VoIP phone and Aironet APs Computer Consulting Meraki AP IT Services

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