Enlarging your telecommuter workforce may have a major effect on network infrastructure, security, and company processes. Progent has two decades of background helping businesses of all sizes to design, deploy, administer, optimize, and debug IT networks that support work-from-home employees. Progent can assist your Mexico City organization to pick the right tools and adhere to best practices in building and maintaining a secure virtual ecosystem for teleworkers that facilitates collaboration and returns maximum value. Progent offers services that go from as-needed expertise for helping you past occasional technical bottlenecks to comprehensive project management to help you successfully complete business-critical tasks.

Progent's consultants can assist Mexico City, México businesses to succeed with any aspect of building a high-performing work-from-home environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk services, endpoint security, backup/restore solutions, and centralized management.

Infrastructure for Telecommuters
Configuring the physical and software infrastructure required to support a remote work environment can be especially complicated if you must manage a mix of personal hardware such as PCs and notebooks, Internet routers, and wireless appliances from an assortment of manufacturers and with a variety of OS software and firmware releases. Progent's experience providing online support for both outdated as well as modern IT products in remote office venues allows you to make cost-effective use of your existing infrastructure and provides you with ready access to top-tire consultants for making essential upgrades. Support services available from Progent to assist you to create a productive telecommuting infrastructure include:

  • VPN technology makes it possible to establish a safe connection for authorized at-home employees to use IT assets situated at your corporate data center or in the cloud. Progent can assist you to deploy and manage VPN connections between your teleworkers and your various network resources by providing online VPN configuration support. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can help your at-home workers to set up Cisco's popular AnyConnect software for secure VPN tunneling for a broad selection of endpoint devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products allow a telecommuter to view and interact with a remote PC's desktop. This provides network managers more control over the computing ecosystem of telecommuters and offers them a familiar experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach home networks to the Internet and typically support VPN tunnels, home Wi-Fi networks, and firewall services. Progent can provide top-tier online support for integrating home routers from a range of manufacturers. See router configuration support from Cisco-certified consultants.
  • Home Wireless networks, typically shared by the whole family and visitors, are frequently used by telecommuters to access their router for work. This can cause performance as well as security issues. Progent can help businesses to mitigate these problems by providing services that include Cisco Aironet configuration consulting, Cisco Meraki wireless deployment consulting, and Ubiquiti wireless access point integration assistance.
  • Internet access methods affect the performance and reliability of connections between telecommuters and the company data center. Line-of-business applications may require redundant Internet access in the event the normal connection fails. Progent offers expertise for picking Internet service providers, selecting sensible service offerings, and integrating redundant Internet connections. Refer to Internet access integration services.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing a productive work-from-home environment for your Mexico City, México company, call 1-800-993-9400 or refer to Contact Progent.