Expanding your remote workforce can have a significant effect on network architecture, security, and corporate culture. Progent has 20 years of background helping SMBs to plan, configure, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can help your Mexico City company to select the appropriate technologies and follow best practices in creating and maintaining a safe virtual office ecosystem for telecommuters that promotes collaboration and returns top value. Progent offers services ranging from on demand expertise for getting you past occasional technical bottlenecks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can assist Mexico City, México businesses to succeed with any aspect of creating a high-performing work-at-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk services, security monitoring, backup/restore solutions, and streamlined management.

Network Infrastructure for Teleworkers
Integrating the physical and software infrastructure needed to support a remote work environment can be particularly challenging if you must accommodate a mix of personal equipment like PCs and notebooks, routers, and wireless appliances from an assortment of vendors and with a mix of operating systems and firmware releases. Progent's background providing remote support for both outdated and modern IT products in virtual office solutions enables you to make cost-effective use of your available network infrastructure and provides you with ready access to expertise for implement essential updates. Support services offered by Progent to assist your company to create a high-functioning work-at-home ecosystem include:

  • Virtual Private Network connectivity allows you to create a safe connection for authorized remote employees to use IT resources situated at your corporate data center or in a public cloud. Progent's consultants can help you to deploy and manage VPN connections between your at-home workforce and your key IT resources by providing online VPN integration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can assist your at-home workers to set up Cisco's AnyConnect software to provide safe VPN connections for a wide range of devices including Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products allow a teleworker to see and use a remote PC's desktop. This technology gives network managers significant control over the computing ecosystem of telecommuters and ensures remote users a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach home computer networks to the Internet and support VPN connections, home wireless networks, and firewalls. Progent offers expert online support for configuring home routers from a range of vendors. See router integration support from Cisco-certified experts.
  • Home Wireless networks, often shared by an entire household and guests, are commonly used by telecommuters to connect to their Internet router for work. This can create performance and cybersecurity problems. Progent can help businesses to mitigate these problems by providing services like Cisco Aironet integration expertise, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti Unifi WiFi access point integration assistance.
  • Internet connectivity solutions impact the speed and availability of connections between telecommuters and the corporate data center. Line-of-business applications may demand backup Internet connections in the event the normal connection fails. Progent can provide expertise for identifying service providers, picking sensible service packages, and integrating high-availability Internet connections. See Internet access integration services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Mexico City, México company, phone 1-800-993-9400 or refer to Contact Progent.